OEM Automatic Company Presentation
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Transcript of OEM Automatic Company Presentation
Turnover
Employees
Buying customers
Manufacturers
Customer visits
Our manufacturers’ collaboration with OEMgives them a strong, market-leading partnerwith some 5,000 purchasing customers.
• Knowledge of the local market
• Strong local market presence
• Marketing of the manufacturers’ products
• Feedback about the customers’ requirements for new products
• Creates logistics solutions that meet the customers’ requirements
Our customers’ collaboration with OEMgives them access to a unique rangefrom world-leading manufacturers,directly from the source, with a stronglocal partner.
• Access to a wide and deep product range
• Fast & high level of delivery capacity
• Opportunity to reduce the number of suppliers
• Depth of product- and application knowledge
• Lower overall cost for customers
Manufacturers Customers
OEM Automatic is one of Europe’s leading suppliers of components for industrial automation. A wide and deep range of products from leading manufacturers gives customers a unique opportunity to assemble their purchases with a single supplier.
Specialists
At OEM Automatic we take an overall view,
supplying our customers with optimum
solutions in terms of product, service and
quality. What is unique about our offer is
that we supply high quality products, at the
same time as providing expertise and fast
service. Our product specialists and sales
staff have long experience and help
customers to find the optimal technical
solution, and at the same time we put the
deal together effectively from a commercial
perspective. Fast deliveries, clear responses
and information are a matter of course for
us. Purchasing from OEM Automatic should
be simple and enjoyable!
in components for industrial automation
Jens Kjellsson, Managing Director
Tranås
Stockholm
Åbo
Umeå
Göteborg
MalmöAllerød
Leicester
Prag
Budapest
Warszawa
Trnava
Panevėžys
Riga
TallinnDrammen
Head office & warehouse
Panel Electricalmachine
Sensors Image analysis& Vision
Pressure& Flow
Safety
Six product areasTo become a competent and effective partner we have devided our organisation into specialised product areas.In this way we combine advantages of beeing experts in small areas with advantages of having a large organisation.
FACTSTurnover
Employees
Buying customers
Manufacturers
Customer visits
480 million SEK
150
5 300
Over 100
7 000/year
Sales office
manufacturer & specialised organisationFor nearly 40 years we have been developing a close collaboration with specialised and leading manufacturers from all over the world. OEM Automatic acts as the manufacturers’ sales organisation in the Swedish market.
The manufacturersOur manufacturers are specialists within
their field and leaders within their industry.
By functioning as the manufacturers’ local
organisation with full responsibility for all
sales, we can offer a unique range, with over
25,000 items from more than 100 leading
manufacturers.
Six product areas
So that we can utilize the cutting-edge
expertise that we have in relation to the
product range, we have divided the company
into six different product areas, each with its
own sales staff and product specialists.
The product specialists
Our product specialists are the manufac-
turer’s extended arm into OEM Automatic and
work closely with the manufacturer’s organi-
sation. They often have a direct collaboration
with the manufacturer’s development depart-
ment.
The sales staff
The sales staff have knowledge about the
products in an entire product area, and
their primary task is to work closely with the
customers and provide both commercial and
technical advice to find the optimum solu-
tion for our customers.
Customer support
Our customer support department is always
ready to give customers the best possible
service. We answer questions concerning
delivery notification, price enquiries or
general questions of a technical character.
Leading
PanelPanel markets components for control cabinets, power automation and temperature control.
HMIs · Terminal blocks · Relays · Contactors · Measuring transducers · Switches Power supplies · Micro PLCs · Hour counters · Cable trunks · Marking systems
EMC filters · Climate control · Temperature control
We have more than 40 years of experience and a close working relationship with our manufacturers,
enabling us to provide a competitive and comprehensive product range. Our components are designed
for use in control cabinets, power automation and temperature control; all the components needed for
constructing cabinets. We work together with our manufacturers and customers, continuously developing
our range to meet the specifications and needs that arise.
Johan Lyckow Johan Lyckow, Product Area Manager
Electrical machineElectrical machine supplies the engineering industry with expertise and superior quality products.
Machine cables · Signal products · Energy chains · Cable protection conduits Connectors · Enclosures · Mechanical components
Our range of Electrical machine products comprises cables, energy chains, connectors, signal products,
cable protection conduits and housings. We also offer mechanical components and accessories. Our sales
staff and product specialists provide you, our customer, with support and help with your particular needs
and queries. We will gladly visit your premises to assist you in determining the best solution for your specific
application.
Andreas Andersson Andreas Andersson, Product Area Manager
Sensors
TAKENAKA SENSOR GROUP
Sensors, barcode readers and accessories for machine construction and manufacturing machines.
Photosensors · Barcode readers · Proximity sensors · Angle sensors · Ultrasonic sensors · Limit switches · I/O boxes & cordsets · Attachment systems for sensors
Foot switches · Microswitches · Counters
Our Sensors team helps you, the customer, find the sensor solutions that best meet your technology and
accessibility needs. We partner with leading manufacturers in the market and have an extensive range
of sensor components and accessories. The combination of products and accessories allows us to provide
complete solutions and also sub assembly or customized packaging for optimal logistics.
Pierre Bengtsson Pierre Bengtsson, Product Area Manager
Safety
R
Knowledge, components and systems for machine safety.
Interlocking switches · Safety relays · Safety PLCs · Control devices · Terminal strips Safety mats · Cable-pull switches · Safety light curtains · Fence systems · Laser scanners
Our Safety product area team comprises experts in components and systems for machine safety.
The range of products includes interlocking switches, safety relays, locking systems, safety light curtains and
safety edges. We work in close partnerships with world-leading manufacturers in the industry, enabling us
to provide a competitive and comprehensive product range. We are members of the SIS Swedish Standards
Institute TK282 and arrange training courses in standards and the machine directive.
Stefan ThörnStefan Thörn, Product Area Manager
Pressure & Flow
THERMOPLASTIC EXTRUSION SPECIALIST
Mesa Labs
Components for measuring, controlling and regulating flows of liquids and gases.
Flow control · Pressure monitoring · Power · Level monitoring Connectors · Foot switches
Pressure & Flow has a comprehensive range of components for controlling and monitoring liquids and gases,
combined with knowledgeable staff that provide a superior level of service. The business area primarily
serves machine and appliance manufacturers, but also supplies wholesalers and end users. We represent
several of the market's leading manufacturers, with a strong focus on quality and product development.
Magnus Ahlgren Magnus Ahlgren, Product Area Manager
Image Analysis & VisionComponents for inspection applications, from optics and cameras to customised computers and software.
Cameras · Software · Industrial PCs · Smart camerasCameras for fork-lift trucks/vehicles · Accessories
Midwest Optical Systems, Inc.
The Image Analysis & Vision product area supplies a comprehensive range of cameras and accessories
for developing all kinds of applications in industrial, medical, surveillance and other areas. We have
user friendly, configurable systems for high-performance measurements and quality control. We also
supply a complete range of vehicle cameras and backup warning systems intended to increase safety when
vehicles, fork-lift trucks and construction machinery are moving.
Torbjörn Fjorde Torbjörn Fjorde, Product Area Manager
Always availablefor the quickest possible serviceWe are always close by, constantly available 24 hours a day. Throughpersonal visits, trade fairs, catalogues, customer magazines, websiteand customer support.
We are close by
Our head office and warehouse is in Tranås.
We have sales offices in five locations in Sweden
and sister subsidiaries in 14 other countries.
Customer visits
Every year our specialist sales staff make around
7,000 customer visits. It is always easy to reach
us, we give prompt feedback, answers to your
questions and solutions to your problems.
Customer support
Our staff in customer support are highly trained
in our product range. They provide fast and effec-
tive support by phone and e-mail, as well as take
orders and answer questions.
Complete product information on the web
Our website provides up-to-date information
about our offers and our range. Here are our
wide product range extensively presented in
Swedish with technical specifications and
downloadable content.
CataloguesEach product area has its own catalogue. Our catalogues describe each product with technical specifications, drawings and order numbers.
Customer supportWe are always available! Our team will answer yourquestions and find solutions to your problems.Tel: +46 (0)75-242 42 00 E-mail: [email protected]
Customer magazine19 000 copies of our customer magazine -OEM Informerar - are printed per issue and it ispublished 4 times per year. It contains news aboutinnovations within product development.
OnlineOn www.oemautomatic.se you find all our products with details as dimensions, cabling instructions, accessories, etc. Place a web order before 4:30 PM and dispatching is done the same day.
Deliveriesfast and on your terms
Our logistics centre is located outside Tranås and effectively suppliesSwedish, Norwegian and Danish customers with deliveries. If an order is placed before 16.30 then the goods are dispatched on the same day and in most cases they are with you on the following day.
Strict requirements
By setting our ambitions at a high level, our
work deliversefficiency and quality that
benefits customers in that the right product is
delivered at the right time in accordance
with the customer’s delivery requirements.
OEM Automatic’s target is to achieve 97% de-
livery precision to our customers, and together
with our manufacturers we are continuously
engaged in increasing efficiency and our level
of service.
Customised solutions
OEM Automatic has an overall view and our
main aim is to supply our customers with
the absolutely optimum solution. By putting
together two or more components into one unit,
we make things simpler and more streamlined
for our customers.
OEM Automatic has a technical department
where more than 1,000 customer-specific item
numbers are produced each year. Trained and
involved fitters, in combination with proximity
to our warehouse, make our work more effec-
tive and contribute to higher quality.
Production is certified for quality, cost-effective
and each customer-specific unit is documented
with clear assembly instructions.
Stocked products
25 000 Warehouse space
7 000 m² Daily deliveries
400
Deliveriesfast and on your terms
We work on a daily basis to make improvements, large as well as small.The aim is to improve the work environment for our staff, to streamline our logistics processes and to refine our offer to customers.
Our method
Responsibility is allocated through our daily
quality meeting and the work is documented on
the boards that are present and visible out in the
operation. Our quality management (OEM Quality
Development) enables us to implement continu-
ous improvements that lead to a high level of
security of supply and also development of our
customer offers.
Quality certification
Quality management is an important aspect of
how we run our business and we are certified
according to ISO 9001 and ISO 14001.
Effectively dealing with complaints
Unfortunately complaints are unavoidable.
However, a complaint can be a source of develop-
ment and new knowledge. The aim when OEM
Automatic receives a complaint is to speedily and
effectively resolve the matter so that the customer
obtains relevant compensation but also to
implement corrective measures to avoid repeti-
tion of the fault.
We always deal with a complaint within three
working days and 70 % of complaints
are settled within three working days.
Quality managementan important part of business development
Head office
Dalagatan 4 Box 1011, 573 28 TranåsTel 075-242 41 00, Fax 075-242 42 [email protected]
Logistics center
Fredriksbergsgatan 2, 573 92 TranåsTel 075-242 41 00, Fax 075-242 42 [email protected]
Sales office
GöteborgAugust Barks gata 6A, 421 32 Västra FrölundaTel 075-242 41 00, Fax 075-242 42 09
StockholmFagerstagatan 4, 163 53 SpångaTel 075-242 41 00, Fax 075-242 42 39
StockholmFinntorpsvägen 5D, 131 36 NackaTel 075-242 41 00, Fax 08-718 43 77
MalmöKantyxegatan 29, 213 76 MalmöTel 075-242 41 00, Fax 075-242 42 29
UmeåIndustrivägen 12, 901 30 UmeåTel 075-242 41 00, Fax 075-242 41 99
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