OEM Automatic Company Presentation

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Company presentation

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OEM Automatic Company Presentation

Transcript of OEM Automatic Company Presentation

Company presentation

Turnover

Employees

Buying customers

Manufacturers

Customer visits

Our manufacturers’ collaboration with OEMgives them a strong, market-leading partnerwith some 5,000 purchasing customers.

• Knowledge of the local market

• Strong local market presence

• Marketing of the manufacturers’ products

• Feedback about the customers’ requirements for new products

• Creates logistics solutions that meet the customers’ requirements

Our customers’ collaboration with OEMgives them access to a unique rangefrom world-leading manufacturers,directly from the source, with a stronglocal partner.

• Access to a wide and deep product range

• Fast & high level of delivery capacity

• Opportunity to reduce the number of suppliers

• Depth of product- and application knowledge

• Lower overall cost for customers

Manufacturers Customers

OEM Automatic is one of Europe’s leading suppliers of components for industrial automation. A wide and deep range of products from leading manufacturers gives customers a unique opportunity to assemble their purchases with a single supplier.

Specialists

At OEM Automatic we take an overall view,

supplying our customers with optimum

solutions in terms of product, service and

quality. What is unique about our offer is

that we supply high quality products, at the

same time as providing expertise and fast

service. Our product specialists and sales

staff have long experience and help

customers to find the optimal technical

solution, and at the same time we put the

deal together effectively from a commercial

perspective. Fast deliveries, clear responses

and information are a matter of course for

us. Purchasing from OEM Automatic should

be simple and enjoyable!

in components for industrial automation

Jens Kjellsson, Managing Director

Tranås

Stockholm

Åbo

Umeå

Göteborg

MalmöAllerød

Leicester

Prag

Budapest

Warszawa

Trnava

Panevėžys

Riga

TallinnDrammen

Head office & warehouse

Panel Electricalmachine

Sensors Image analysis& Vision

Pressure& Flow

Safety

Six product areasTo become a competent and effective partner we have devided our organisation into specialised product areas.In this way we combine advantages of beeing experts in small areas with advantages of having a large organisation.

FACTSTurnover

Employees

Buying customers

Manufacturers

Customer visits

480 million SEK

150

5 300

Over 100

7 000/year

Sales office

“We provide commercial and technical advice to

find the optimal solution for the customer”

manufacturer & specialised organisationFor nearly 40 years we have been developing a close collaboration with specialised and leading manufacturers from all over the world. OEM Automatic acts as the manufacturers’ sales organisation in the Swedish market.

The manufacturersOur manufacturers are specialists within

their field and leaders within their industry.

By functioning as the manufacturers’ local

organisation with full responsibility for all

sales, we can offer a unique range, with over

25,000 items from more than 100 leading

manufacturers.

Six product areas

So that we can utilize the cutting-edge

expertise that we have in relation to the

product range, we have divided the company

into six different product areas, each with its

own sales staff and product specialists.

The product specialists

Our product specialists are the manufac-

turer’s extended arm into OEM Automatic and

work closely with the manufacturer’s organi-

sation. They often have a direct collaboration

with the manufacturer’s development depart-

ment.

The sales staff

The sales staff have knowledge about the

products in an entire product area, and

their primary task is to work closely with the

customers and provide both commercial and

technical advice to find the optimum solu-

tion for our customers.

Customer support

Our customer support department is always

ready to give customers the best possible

service. We answer questions concerning

delivery notification, price enquiries or

general questions of a technical character.

Leading

PanelPanel markets components for control cabinets, power automation and temperature control.

HMIs · Terminal blocks · Relays · Contactors · Measuring transducers · Switches Power supplies · Micro PLCs · Hour counters · Cable trunks · Marking systems

EMC filters · Climate control · Temperature control

We have more than 40 years of experience and a close working relationship with our manufacturers,

enabling us to provide a competitive and comprehensive product range. Our components are designed

for use in control cabinets, power automation and temperature control; all the components needed for

constructing cabinets. We work together with our manufacturers and customers, continuously developing

our range to meet the specifications and needs that arise.

Johan Lyckow Johan Lyckow, Product Area Manager

Electrical machineElectrical machine supplies the engineering industry with expertise and superior quality products.

Machine cables · Signal products · Energy chains · Cable protection conduits Connectors · Enclosures · Mechanical components

Our range of Electrical machine products comprises cables, energy chains, connectors, signal products,

cable protection conduits and housings. We also offer mechanical components and accessories. Our sales

staff and product specialists provide you, our customer, with support and help with your particular needs

and queries. We will gladly visit your premises to assist you in determining the best solution for your specific

application.

Andreas Andersson Andreas Andersson, Product Area Manager

Sensors

TAKENAKA SENSOR GROUP

Sensors, barcode readers and accessories for machine construction and manufacturing machines.

Photosensors · Barcode readers · Proximity sensors · Angle sensors · Ultrasonic sensors · Limit switches · I/O boxes & cordsets · Attachment systems for sensors

Foot switches · Microswitches · Counters

Our Sensors team helps you, the customer, find the sensor solutions that best meet your technology and

accessibility needs. We partner with leading manufacturers in the market and have an extensive range

of sensor components and accessories. The combination of products and accessories allows us to provide

complete solutions and also sub assembly or customized packaging for optimal logistics.

Pierre Bengtsson Pierre Bengtsson, Product Area Manager

Safety

R

Knowledge, components and systems for machine safety.

Interlocking switches · Safety relays · Safety PLCs · Control devices · Terminal strips Safety mats · Cable-pull switches · Safety light curtains · Fence systems · Laser scanners

Our Safety product area team comprises experts in components and systems for machine safety.

The range of products includes interlocking switches, safety relays, locking systems, safety light curtains and

safety edges. We work in close partnerships with world-leading manufacturers in the industry, enabling us

to provide a competitive and comprehensive product range. We are members of the SIS Swedish Standards

Institute TK282 and arrange training courses in standards and the machine directive.

Stefan ThörnStefan Thörn, Product Area Manager

Pressure & Flow

THERMOPLASTIC EXTRUSION SPECIALIST

Mesa Labs

Components for measuring, controlling and regulating flows of liquids and gases.

Flow control · Pressure monitoring · Power · Level monitoring Connectors · Foot switches

Pressure & Flow has a comprehensive range of components for controlling and monitoring liquids and gases,

combined with knowledgeable staff that provide a superior level of service. The business area primarily

serves machine and appliance manufacturers, but also supplies wholesalers and end users. We represent

several of the market's leading manufacturers, with a strong focus on quality and product development.

Magnus Ahlgren Magnus Ahlgren, Product Area Manager

Image Analysis & VisionComponents for inspection applications, from optics and cameras to customised computers and software.

Cameras · Software · Industrial PCs · Smart camerasCameras for fork-lift trucks/vehicles · Accessories

Midwest Optical Systems, Inc.

The Image Analysis & Vision product area supplies a comprehensive range of cameras and accessories

for developing all kinds of applications in industrial, medical, surveillance and other areas. We have

user friendly, configurable systems for high-performance measurements and quality control. We also

supply a complete range of vehicle cameras and backup warning systems intended to increase safety when

vehicles, fork-lift trucks and construction machinery are moving.

Torbjörn Fjorde Torbjörn Fjorde, Product Area Manager

Always availablefor the quickest possible serviceWe are always close by, constantly available 24 hours a day. Throughpersonal visits, trade fairs, catalogues, customer magazines, websiteand customer support.

We are close by

Our head office and warehouse is in Tranås.

We have sales offices in five locations in Sweden

and sister subsidiaries in 14 other countries.

Customer visits

Every year our specialist sales staff make around

7,000 customer visits. It is always easy to reach

us, we give prompt feedback, answers to your

questions and solutions to your problems.

Customer support

Our staff in customer support are highly trained

in our product range. They provide fast and effec-

tive support by phone and e-mail, as well as take

orders and answer questions.

Complete product information on the web

Our website provides up-to-date information

about our offers and our range. Here are our

wide product range extensively presented in

Swedish with technical specifications and

downloadable content.

CataloguesEach product area has its own catalogue. Our catalogues describe each product with technical specifications, drawings and order numbers.

Customer supportWe are always available! Our team will answer yourquestions and find solutions to your problems.Tel: +46 (0)75-242 42 00 E-mail: [email protected]

Customer magazine19 000 copies of our customer magazine -OEM Informerar - are printed per issue and it ispublished 4 times per year. It contains news aboutinnovations within product development.

OnlineOn www.oemautomatic.se you find all our products with details as dimensions, cabling instructions, accessories, etc. Place a web order before 4:30 PM and dispatching is done the same day.

Deliveriesfast and on your terms

Our logistics centre is located outside Tranås and effectively suppliesSwedish, Norwegian and Danish customers with deliveries. If an order is placed before 16.30 then the goods are dispatched on the same day and in most cases they are with you on the following day.

Strict requirements

By setting our ambitions at a high level, our

work deliversefficiency and quality that

benefits customers in that the right product is

delivered at the right time in accordance

with the customer’s delivery requirements.

OEM Automatic’s target is to achieve 97% de-

livery precision to our customers, and together

with our manufacturers we are continuously

engaged in increasing efficiency and our level

of service.

Customised solutions

OEM Automatic has an overall view and our

main aim is to supply our customers with

the absolutely optimum solution. By putting

together two or more components into one unit,

we make things simpler and more streamlined

for our customers.

OEM Automatic has a technical department

where more than 1,000 customer-specific item

numbers are produced each year. Trained and

involved fitters, in combination with proximity

to our warehouse, make our work more effec-

tive and contribute to higher quality.

Production is certified for quality, cost-effective

and each customer-specific unit is documented

with clear assembly instructions.

Stocked products

25 000 Warehouse space

7 000 m² Daily deliveries

400

Deliveriesfast and on your terms

We work on a daily basis to make improvements, large as well as small.The aim is to improve the work environment for our staff, to streamline our logistics processes and to refine our offer to customers.

Our method

Responsibility is allocated through our daily

quality meeting and the work is documented on

the boards that are present and visible out in the

operation. Our quality management (OEM Quality

Development) enables us to implement continu-

ous improvements that lead to a high level of

security of supply and also development of our

customer offers.

Quality certification

Quality management is an important aspect of

how we run our business and we are certified

according to ISO 9001 and ISO 14001.

Effectively dealing with complaints

Unfortunately complaints are unavoidable.

However, a complaint can be a source of develop-

ment and new knowledge. The aim when OEM

Automatic receives a complaint is to speedily and

effectively resolve the matter so that the customer

obtains relevant compensation but also to

implement corrective measures to avoid repeti-

tion of the fault.

We always deal with a complaint within three

working days and 70 % of complaints

are settled within three working days.

Quality managementan important part of business development

Head office

Dalagatan 4 Box 1011, 573 28 TranåsTel 075-242 41 00, Fax 075-242 42 [email protected]

Logistics center

Fredriksbergsgatan 2, 573 92 TranåsTel 075-242 41 00, Fax 075-242 42 [email protected]

Sales office

GöteborgAugust Barks gata 6A, 421 32 Västra FrölundaTel 075-242 41 00, Fax 075-242 42 09

StockholmFagerstagatan 4, 163 53 SpångaTel 075-242 41 00, Fax 075-242 42 39

StockholmFinntorpsvägen 5D, 131 36 NackaTel 075-242 41 00, Fax 08-718 43 77

MalmöKantyxegatan 29, 213 76 MalmöTel 075-242 41 00, Fax 075-242 42 29

UmeåIndustrivägen 12, 901 30 UmeåTel 075-242 41 00, Fax 075-242 41 99

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