Leadership Development:A Requirement for SuccessPresented by Kemi Sorinmade at ASQ BOSCON ConferenceApril 14, 2015Leadership Coach, TrainerThe Growth StudioTel: 617 480 5477Email: kemi@thegrowth-studio.comWebsite: www.thegrowth-studio.com

Imagine

An organization with an effective quality program

Your ideas and vision being accepted by stakeholders

A quality program that seamlessly yields results

Employees who take initiative and run with your organization’s vision

Very happy managers, employees and customers

ImagineImagine Having:Bosses who leadEngineers who connectTeam members who work together Subject matter experts who can equip

othersCEO’s who truly value their employees.

This is leadership.

The ProblemOver 50% of executives surveyed by LNS

Research reported that their organization views quality as a department, not a responsibility throughout the enterprise.

Employees and stakeholders still do not understand the benefits of spending time on quality improvement.

Quality management is not effective because of lack of buy-in and engagement at all levels.

Quality is a check the box item

Why Leadership?Leadership (True Leadership that is), is an

overlooked component when it comes to becoming more effective and more successful

According to an IQS article, leadership is absolutely critical to nurturing a successful culture of quality.

~ It is usually the missing piece of the puzzle. It is the secret to the success of quality programs.

Why Leadership?Leadership is not management and

management is not leadership.Leadership is not just about approving

the next quality initiative.Leadership is not telling people what to

do

We’ve been trying to manage and not lead

What is Leadership?

Leadership is influence.

So, it is not position, nor title and it is not management. That is why managing without leadership does not yield results.

What is Leadership?Are you theQuality Manager? – Having a hard time getting buy-in from above and below?Quality Associate? – Having a hard time implementing qualityAuditor? – Are you auditing organizations who are just checking the box because it’s time for an audit?

The answer: Influence!So how do you influence? How do you lead from a position of influence and not your title?

Leading from a position of InfluenceBusiness wants to sell more products: Be able

to influence customers to buyManager wants a successful team: Be able to

influence your employeesCoach wants a winning team: Be able to

influence playersOrganization wants to communicate and get

buy in into quality throughout the organization: Be able to influence suppliers, employees and upper management

Leadership ComponentsThe Laws of LeadershipFollow the laws and people will follow youAreas of FocusThe Law of CharacterThe Laws of ConnectionThe Law of Buy In

Leadership the Missing Component

Quality + Leadership = Effectiveness and SuccessYour leadership ability determines your level of effectiveness.

“Your leadership ability is the lid(or cap) that determines the level of your effectiveness. The higher the lid, the higher your effectiveness and vise versa”

Raising your Leadership LidCharacter Character and Integrity are the foundation of

leadership. It is the starting point of being able to influence

What kind of character do you portray as a manager? As the CEO? As a company?

If we try to use human influence strategies and tactics to get people to do what we want or buy into our ideas, to work together or to be motivated, if our character is fundamentally flawed, marked by duplicity or insincerity, then in the long run, we cannot be successful. ~ Stephen Covey

Raising your Leadership LidCharacterWhen you have a good character, it means you can be trusted. And when you can be trusted, you can influence

Character = trust = influence = success

Raising your Leadership LidCharacterHow to develop and maintain characterAdhere to ethical and moral standardsNo lying, no stealing, no cheatingCommit your self to character over personal gainDon’t make commitments you can’t keepKeep commitments you have madeBe respectfulBe authentic. Don’t play politics, don’t role playBe disciplinedBe truthful even when it hurts

Raising your Leadership LidThe Power of Connection

Everyone communicates, Few Connect

Leadership is at its lowest when it is based on position only. It grows to a higher level as you

develop relationships with othersInfluencing is at its lowest when it is based on communicating only. Communication becomes effective and yields results when we connect“Leaders touch a heart before they ask for a

hand”

Not connecting first leads to resistance, mistrust and strained relationships

Raising your Leadership LidThe Power of Connection

How do you connect?Don’t take people for grantedKnow the peopleListenGo where they are Make it about them (Talk at me and you’ll talk alone, Talk to

me and I’ll listen, talk about me, and I will listen for hours) Keep it simple

Connection takes time and energy

The 30 minutes your take out of your week to connect with others will result in dividends that 30 minutes in your corner office will get you~ Kemi S

Raising your Leadership LidThe Power of Buy In

The Law of Buy inMany Many leaders ask, “Do you think my people

will buy into my vision?” “People buy into the leader first then the vision”

No matter how great your vision or initiative is, people will not buy into it…they will not embrace

it fullyYou are the message

You cannot separate yourself from your message, program or initiative

Raising your Leadership LidThe Power of Buy InHow do people buy into you?1. Build a good relationship with your employees, customers ….stakeholdersPeople buy from who the know, like and trust

2. Build Credibility 3. Have a good History4. Be Consistent5. Is the vision about the customer, employee and stakeholders or just about you?

Raising your Leadership LidThe Power of Buy In Is it about you or them?How does your vision or initiative benefit your

employees, managers or organization?What is in it for them?How can you tailor it to really benefit them?What is the big picture? How can your vision

meet their already set goals?

Raising your Leadership LidThe Power of Buy InGive it timeWork on having people buying into you first

What is the current level of buy in for the people you lead?

“If your people don’t buy into you, they will not help you execute your vision-even if they love it”

Other Leadership Principles Intuition: Read the situation; rely on your gut

sometimes. Think outside the box The Law of Attraction: Who you are is who you

attract The Law of the Inner Circle: Your potential is

determined by those closest to you The Law of Empowerment: Give power to others The Law of the picture: People do what people see The Law of Victory: Successful leadership means

finding a way to win…always

Other Leadership PrinciplesThe Law of timing: When to lead is as

important as what to do and where to goThe Law of Explosive Growth: To add growth,

lead followers, to multiply, lead leaders

What Next?Take the leadership test. Where are you

strong? Where are you weak? Where do you stand?

Continue to develop your leadership strengths Learn the principles and work on your

leadership weaknessesTeach it to othersSucceed!