Non Range ATP Process v5

7/31/2019 Non Range ATP Process v5

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DIRECTORATE GENERAL OF SYSTEMS & DATA MANAGEMENT

www.icegate.gov.inwww.cbec.gov.in

CENTRAL BOARD OF EXCISE

& CUSTOMS

Local Area Network (LAN) Project

Testing of Equipped LAN at other than Stand-alone Ranges

&

Operational Training on installed LAN equipment
http://www.icegate.gov.in/http://www.cbec.gov.in/http://www.cbec.gov.in/http://www.icegate.gov.in/


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PricewaterhouseCoopers

Directorate General of Systems & Data Management2

Slide 22 11-Aug-12

Contents

ATP

Roles

Process and Support

Product Testing


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Slide 3

ATP and Roles

ATP (Acceptance test process) : This process involves seriesof standard agreed tests to establish the following with

respect to the LAN infrastructure deployed at CBEC offices :

Verification of BoM Installation Quality Checks

Functionality Check of the equipment installed

LAN connectivity and integration with WAN, (if installed)


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Slide 4

Roles

HP: Hewlett-Packard is the Lead Service Providerimplementing the CBEC LAN Project

PwC: PricewaterhouseCoopers is the Project Manager for

the project and would carry out the Acceptance Testprocess. PwC/their outsourced representatives from CMSwould be visiting all sites to conduct the tests.

Lead Nodal Officer ( in charge of the building) is

expected to facilitate the acceptance process and sign offon the Acceptance document immediately aftercompletion. He would coordinate with other co-locatedCBEC offices to facilitate ATP on scheduled dates.


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Slide 5

Process and Support Prior information would be provided to lead Nodal Officer ( 3

days in advance) regarding scheduling of ATP. Changes in theproposed dates may be minimised to enable overall adherenceto project schedule .

ATP would be carried out by PWC and HP representative inpresence of Lead Nodal Officer or his nominee (s) ( sinceadherence to schedule is necessary).

The team visiting for ATP from PWC and HP would brief thelead nodal officer / nominee (s) about processes,documentation and steps.

Any queries or clarification by CBEC officer during ATPprocess would be answered by local PWC and HP teams.Other queries may be escalated immediately to central

teams of M/s PWC/ HP. ATP activities may take one day or more ( according to the

size of the location). Local assistance would be requestedaccordingly.


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Slide 6

Process and Support contd.

During ATP operations of various products wouldbe demonstrated and on-site training provided by HP.

IT in-charge of the building should also be part of

the process. If possible electrical in-charge may also

be included.

Lead Nodal officer needs to sign-off on the test

results and ATP documents. Any minor observations

may be noted at time of sign off on the ATP documentitself.

A copy of ATP report would be provided to Nodal

officer for his reference and records.


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Slide 7

General Instructions regarding Product

Testing ( Details as per ATP document)

Thin Client

Check for Physical damage, if any and record .

Switch ON the thin client

Enter User Name and Password provided by HP Personnel

Check for application access e.g. ACES.

Printing through Network laser/line Printer and/or directly connected

printer (deskjet)

Check for physical damage, if any and record

Switch ON the Printer

Create a test page in Open office installed in Thin Client

Fire a Print out on the Printer configured




Slide 8

Scanner

Check for Physical damage, if any and record Switch ON the Scanner

Take any document scan and save the document

Open the document to verify if the scanning was

performed properly

Print Server

Check for physical damage if any and record.

Switch on the server Check general functionality

Simultaneously Fire Printouts from more than one Thin

Client to test the functionality of Print Queue.

Product Testing contd.




Slide 9

Power Equipment

Different sets of acceptance process has been formulated

for sites

- With DG and UPS

- With UPS only

The appropriate test process is to be chosen andconducted.

The test process is designed to establish the following :

Out put voltage of DG and UPS at various stages.

UPS Battery backup time of 15 minutes. Un-interrupted power supply change over.

Auto start/shut down of DG in case of power failure.

Manual start/shut down of DG.

Product Testing contd.




Slide 10

Contact Details of Central TeamsHP

Landline: 011- 26877966 for the ATP and training period

ForHardware :- Akshat Sinha : email : [email protected]

- Suresh Lodhi : email : [email protected]

ForNetworking:- Ravinder Kumar : email : [email protected]

ForUPS and Diesel Generator sets:- Debashish Dutta : email : [email protected]

PWC- Landline : 011-24121419- Abhik Chopra : email : [email protected]

- Tripti Batra : email : [email protected]

- Cdr Deepak Uppal (Retd) : email : [email protected]

Directorate of SystemsCentral Excise & Service Tax Formations:

Shri Suresh Kumar Additional Director email: [email protected]

Customs Formations:

Shri Yogendra Garg, Additional director email: [email protected]
mailto:[email protected]:[email protected]:[email protected]:[email protected]:[email protected]:[email protected]:[email protected]:[email protected]:[email protected]:[email protected]:[email protected]:[email protected]:[email protected]:[email protected]:[email protected]:[email protected]:[email protected]:[email protected]


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PricewaterhouseCoopersDirectorate General of Systems & Data Management

11Slide 11

Operational Training

The objective of this training is to familiarize users with theproducts installed and its usage

This training would go hand in hand with the ATP drill.

Audience:

Thin client/ Printer/Scanner All application users

Diesel Generator/ UPS Admin office or Electrical Vendor in-charge of Electrical system for the building

Print Server/ Switch

Nodal Officer / Officer(s) familiar with IT


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12Slide 12

Operational Training Thin Client

Thin Client How to switch ON and OFF

Login into Thin Client

Launch Applications Firefox (Web Browser)/ Citrix client/ Open office

Login in to application

Take Printouts

Basic Troubleshooting Power and LAN cables

Monitor (TFT)/Mouse and Keyboard cables

Powering Issues/ Keyboard or Mouse detection

Check for Internet Protocol (IP) address

LAN Connectivity testing


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13Slide 13

Operational Training Network Printer

Network Printer

How to switch ON and OFF

Loading of Paper

Take Test Printouts

Basic Troubleshooting Power and LAN cables

Check for Internet Protocol (IP) address

Removing Paper Jam

Toner replacement


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14Slide 14

Operational Training Deskjet Printer

Deskjet Printer How to switch ON and OFF

Loading of Paper

Take Test Printouts

Basic Troubleshooting

Power and Universal Serial Bus (USB) cables

Removing Paper Jam

Toner replacement


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15Slide 15

Operational Training Scanner

Scanner How to switch ON and OFF

Loading of Paper

Scanning a document


Power and Universal Serial Bus (USB) cables

Removing Paper Jam


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17Slide 17

Operational Training - Switch

Switch Bring to notice of Nodal officer the location of switches

Handover the Rack Keys

Identify a switch


Call Helpdesk for troubleshooting

Power and LAN cables connection

Login in to Switch

Identification of what is Console Cable and what purpose it is to be used

How to switch ON and OFF switch in case instructed from Helpdesk


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18Slide 18

Operational Training Diesel Generator

Diesel Generator How to switch between Auto and Manual mode

Manual Starting procedure

How to check for Diesel (Fuel Tank) available status

Oil status

How to read Voltage and Current meter reading;


Call Helpdesk for Troubleshooting


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19Slide 19

Operational Training UPS

UPS Identify Input and Output Isolators

ON and OFF position of Isolators

How to read errors or notification on UPS LCD (there is a display on the UPS)

screen


Call Helpdesk for Troubleshooting and narrate the error on the display

If Electrician is present: Check for Input and output voltage

Non Range ATP Process v5

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