S4 Planificación Estratégica

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    8th edition

    Steven P. RobbinsMary Coulter

    PowerPoint Presentation by Charlie Cook

    Copyright 2005 Prentice Hall, Inc.All rights reserved.

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    L E A R N I N G O U T L I N EFollow this Learning Outline as you read and study this chapter.

    The Importance of Strategic Management

    Define strategic management.

    Explain why strategic management is important.

    Discuss what studies of the effectiveness of strategic

    management have shown.

    The Strategic Management Process

    List six steps in the strategic management process.

    Explain why its important to know an organizations

    mission. Describe what managers do when they do external and

    internal analyses.

    Explain the role of resources, capabilities, and corecompetencies in the internal analysis.

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    L E A R N I N G O U T L I N E (contd)Follow this Learning Outline as you read and study this chapter.

    The Strategic Management Process (contd)

    Define strengths, weaknesses, opportunities, and threats.

    Discuss what happens during strategy formulation,implementation, and evaluation.

    Types of Organizational Strategies Tell what strategies each level of management is typically

    responsible for.

    Describe the three major types of corporate strategies.

    Explain the three growth strategies. Discuss when organizations might pursue a stability

    strategy.

    Describe two renewal strategies.

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    L E A R N I N G O U T L I N E (contd)Follow this Learning Outline as you read and study this chapter.

    Types of Organizational Strategies (contd)

    Discuss the BCG matrix and how its used.

    Define SBUs and business-level strategies.

    Describe the role of competitive advantage in business-

    level strategies. Explain Porters five forces model.

    Describe three generic competitive strategies.

    Tell what it means to be stuck in the middle.

    Define functional-level strategies.

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    L E A R N I N G O U T L I N E (contd)Follow this Learning Outline as you read and study this chapter.

    Strategic Management in Todays Environment

    (contd)

    Discuss the implications of dynamic and uncertainenvironments on organizational strategy.

    Explain the rule of three and its significance to strategicmanagement.

    Describe strategies applying e-business techniques.

    Explain what strategies organization might use to becomemore customer oriented.

    Describe innovation strategies organizations might use.

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    What Is Planning?

    PlanningA primary functional managerial activity that involves:

    Defining the organizations goals

    Establishing an overall strategy for achieving those

    goalsDeveloping a comprehensive set of plans to integrate

    and coordinate organizational work.

    Types of planning

    Informal: not written down, short-term focus; specific toan organizational unit.

    Formal: written, specific, and long-term focus, involvesshared goals for the organization.

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    Why Do Managers Plan?

    Purposes of PlanningProvides direction

    Reduces uncertainty

    Minimizes waste and redundancy

    Sets the standards for controlling

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    Planning and Performance

    The Relationship Between Planning AndPerformance

    Formal planning is associated with:

    Higher profits and returns of assets.

    Positive financial results.

    The quality of planning and implementation affectsperformance more than the extent of planning.

    The external environment can reduce the impact ofplanning on performance,

    Formal planning must be used for several yearsbefore planning begins to affect performance.

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    How Do Managers Plan?

    Elements of PlanningGoals (also Objectives)

    Desired outcomes for individuals, groups, or entireorganizations

    Provide direction and evaluation performance criteria

    Plans

    Documents that outline how goals are to beaccomplished

    Describe how resources are to be allocated andestablish activity schedules

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    Types of Goals

    Financial GoalsAre related to the expected internal financial

    performance of the organization.

    Strategic Goals

    Are related to the performance of the firm relative tofactors in its external environment (e.g., competitors).

    Stated Goals versus Real Goals

    Broadly-worded official statements of the organization(intended for public consumption) that may beirrelevant to its real goals (what actually goes on inthe organization).

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    Types of Plans

    Strategic PlansApply to the entire organization.

    Establish the organizations overall goals.

    Seek to position the organization in terms of itsenvironment.

    Cover extended periods of time.

    Operational Plans

    Specify the details of how the overall goals are to beachieved.

    Cover short time period

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    Types of Plans (contd)

    Long-Term PlansPlans with time frames extending beyond three years

    Short-Term Plans

    Plans with time frames on one year or less Specific Plans

    Plans that are clearly defined and leave no room forinterpretation

    Directional PlansFlexible plans that set out general guidelines, provide

    focus, yet allow discretion in implementation.

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    Types of Plans (contd)

    Single-Use PlanA one-time plan specifically designed to meet the

    need of a unique situation.

    Standing Plans

    Ongoing plans that provide guidance for activitiesperformed repeatedly.

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    Approaches to Establishing Goals

    Traditional Goal SettingBroad goals are set at the top of the organization.

    Goals are then broken into subgoals for eachorganizational level.

    Assumes that top management knows best becausethey can see the big picture.

    Goals are intended to direct, guide, and constrainfrom above.

    Goals lose clarity and focus as lower-level managersattempt to interpret and define the goals for theirareas of responsibility.

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    Approaches to Establishing Goals(contd)

    Maintaining the Hierarchy of Goals

    Means-Ends Chain

    The integrated network of goals that results from a

    establishing a clearly-defined hierarchy oforganizational goals.

    Achievement of lower-level goals is the means by whichto reach higher-level goals (ends).

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    Strategic Management

    The set of managerial decisionsand actions that determines

    the long-run performanceof an organization.

    http://motor.terra.es/ultimas-noticias-actualidad/articulo/psa-peugeot-citroen-plan-estrategico-52391.htm

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    Why Strategic Management Is Important

    1. It results in higher organizationalperformance.

    2. It requires that managers examine and

    adapt to business environment changes.3. It coordinates diverse organizational units,

    helping them focus on organizationalgoals.

    4. It is very much involved in the managerialdecision-making process.

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    Visin

    http://www.usem.org.mx/ebiblioteca/index.php? mod=ebiblioteca&id=173

    Parte 2:http://mx.youtube.com/watch?v=uv0ybqi-g_y

    Parte 3:

    http://mx.youtube.com/watch?v=hhzf35vevas

    Parte 4:http://mx.youtube.com/watch?v=n73exjlgdb4

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    http://www.usem.org.mx/ebiblioteca/index.php?mod=ebiblioteca&id=173http://www.usem.org.mx/ebiblioteca/index.php?mod=ebiblioteca&id=173http://mx.youtube.com/watch?v=Uv0ybqi-G_Yhttp://mx.youtube.com/watch?v=HHZf35vEVAshttp://mx.youtube.com/watch?v=N73eXJlgDB4http://mx.youtube.com/watch?v=N73eXJlgDB4http://mx.youtube.com/watch?v=HHZf35vEVAshttp://mx.youtube.com/watch?v=Uv0ybqi-G_Yhttp://mx.youtube.com/watch?v=Uv0ybqi-G_Yhttp://mx.youtube.com/watch?v=Uv0ybqi-G_Yhttp://www.usem.org.mx/ebiblioteca/index.php?mod=ebiblioteca&id=173http://www.usem.org.mx/ebiblioteca/index.php?mod=ebiblioteca&id=173http://www.usem.org.mx/ebiblioteca/index.php?mod=ebiblioteca&id=173
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    Strategic Management Process

    Step 1: Identifying the organizations currentmission, objectives, and strategies

    Mission:the firms reason for being

    The scope of its products and services

    Goals: the foundation for further planning

    Measurable performance targets

    Step 2: Conducting an external analysis

    The environmental scanning of specific and generalenvironments

    Focuses on identifying opportunities and threats

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    Strategic Management Process (contd)

    Step 3: Conducting an internal analysisAssessing organizational resources, capabilities,

    activities, and culture:

    Strengths (core competencies) create value for the

    customer and strengthen the competitive position of thefirm.

    Weaknesses (things done poorly or not at all) can placethe firm at a competitive disadvantage.

    Steps 2 and 3 combined are called a SWOT analysis.(Strengths, Weaknesses, Opportunities, and Threats)

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    Misin y valores

    http://www.youtube.com/watch?v=_alt0jn2R38

    Anlisis FODA

    http://www.youtube.com/watch?v=el7I3Np4-Ao&feature=related (8 min)

    http://www.youtube.com/watch?v=csQuI0xzw34&feature=related (4 min)

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    http://www.youtube.com/watch?v=_alt0jn2R38http://www.youtube.com/watch?v=el7I3Np4-Ao&feature=relatedhttp://www.youtube.com/watch?v=el7I3Np4-Ao&feature=relatedhttp://www.youtube.com/watch?v=csQuI0xzw34&feature=relatedhttp://www.youtube.com/watch?v=csQuI0xzw34&feature=relatedhttp://www.youtube.com/watch?v=csQuI0xzw34&feature=relatedhttp://www.youtube.com/watch?v=csQuI0xzw34&feature=relatedhttp://www.youtube.com/watch?v=el7I3Np4-Ao&feature=relatedhttp://www.youtube.com/watch?v=el7I3Np4-Ao&feature=relatedhttp://www.youtube.com/watch?v=el7I3Np4-Ao&feature=relatedhttp://www.youtube.com/watch?v=_alt0jn2R38http://www.youtube.com/watch?v=_alt0jn2R38
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    Strategic Management Process (contd)

    Step 4: Formulating strategiesDevelop and evaluate strategic alternatives

    Select appropriate strategies for all levels in theorganization that provide relative advantage overcompetitors

    Match organizational strengths to environmentalopportunities

    Correct weaknesses and guard against threats

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    Strategic Management Process (contd)

    Step 5: Implementing strategies Implementation: effectively fitting organizational

    structure and activities to the environment

    The environment dictates the chosen strategy;

    effective strategy implementation requires anorganizational structure matched to its requirements.

    Step 6: Evaluating Results

    How effective have strategies been?

    What adjustments, if any, are necessary?

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    Organizational Strategies

    Corporate StrategiesTop managements overall plan for the entire

    organization and its strategic business units

    Types of Corporate Strategies

    Growth: expansion into new products and markets

    Stability: maintenance of the status quo

    Renewal: redirection of the firm into new markets

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    Corporate-Level Strategies

    Growth StrategySeeking to increase the organizations business by

    expansion into new products and markets.

    Types of Growth Strategies

    Concentration

    Vertical integration

    Horizontal integration

    Diversification

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    Growth Strategies

    ConcentrationFocusing on a primary line of business and increasing

    the number of products offered or markets served.

    Vertical Integration

    Backward vertical integration: attempting to gaincontrol of inputs (become a self-supplier).

    Forward vertical integration: attempting to gain controlof output through control of the distribution channel

    and/or provide customer service activities (eliminatingintermediaries).

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    Growth Strategies (contd)

    Horizontal IntegrationCombining operations with another competitor in the

    same industry to increase competitive strengths andlower competition among industry rivals.

    Related DiversificationExpanding by merging with or acquiring firms in

    different, but related industries that are strategic fits.

    Unrelated Diversification

    Growing by merging with or acquiring firms inunrelated industries where higher financial returns arepossible.

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    Growth Strategies (contd)

    Stability StrategyA strategy that seeks to maintain the status quo to

    deal with the uncertainty of a dynamic environment,when the industry is experiencing slow- or no-growth

    conditions, or if the owners of the firm elect not togrow for personal reasons.

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    Growth Strategies (contd)

    Renewal StrategiesDeveloping strategies to counter organization

    weaknesses that are leading to performance declines.

    Retrenchment: focusing of eliminating non-critical

    weaknesses and restoring strengths to overcomecurrent performance problems.

    Turnaround: addressing critical long-term performanceproblems through the use of strong cost elimination

    measures and large-scale organizational restructuringsolutions.

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    Corporate Portfolio Analysis

    BCG MatrixDeveloped by the Boston Consulting Group

    Considers market share and industry growth rate

    Classifies firms as:

    Cash cows: low growth rate, high market share

    Stars: high growth rate, high market share

    Question marks: high growth rate, low market share

    Dogs: low growth rate, low market share

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    Matriz BCG

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    Business-Level Strategy

    Business-Level StrategyA strategy that seeks to determine how an

    organization should compete in each of itsbusinesses (strategic business units).

    Low-cost providerDifferentiation

    Focus/Niche

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    The Role of Competitive Advantage

    Competitive AdvantageAn organizations distinctive competitive edge that is

    sourced and sustained in its core competencies.

    Quality as a Competitive Advantage

    Differentiates the firm from its competitors.

    Can create a sustainable competitive advantage.

    Represents the companys focus on quality

    management to achieve continuous improvement andmeet customers demand for quality.

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    The Role of Competitive Advantage(contd)

    Sustainable Competitive Advantage

    Continuing over time to effectively exploit resourcesand develop core competencies that enable an

    organization to keep its edge over its industrycompetitors.

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    Five Competitive Forces

    Threat of New EntrantsThe ease or difficulty with which new competitors can

    enter an industry.

    Threat of Substitutes

    The extent to which switching costs and brand loyaltyaffect the likelihood of customers adopting substitutesproducts and services.

    Bargaining Power of Buyers

    The degree to which buyers have the market strengthto hold sway over and influence competitors in anindustry.

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    Five Competitive Forces

    Bargaining Power of SuppliersThe relative number of buyers to suppliers and

    threats from substitutes and new entrants affect thebuyer-supplier relationship.

    Current Rivalry Intensity among rivals increases when industry

    growth rates slow, demand falls, and product pricesdescend.

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    Five Competitive Forces

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    Competitive Strategies

    Cost Leadership StrategySeeking to attain the lowest total overall costs relative

    to other industry competitors.

    Differentiation StrategyAttempting to create a unique and distinctive product

    or service for which customers will pay a premium.

    Focus Strategy

    Using a cost or differentiation advantage to exploit aparticular market segment rather a larger market.

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    Strategic Management Today

    The Rule of ThreeThe competitive forces in an industry, if unfettered,

    will inevitably create a situation where threecompanies (full-line generalists) will dominate any

    given market

    Some firms in the same market become super nicheplayers and while others end up as stuck-in-the-ditchdwellers.

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    Strategies for Applying e-BusinessTechniques

    Cost Leadership

    On-line activities: bidding, order processing, inventorycontrol, recruitment and hiring

    Differentiation Internet-based knowledge systems, on-line ordering

    and customer support

    Focus

    Chat rooms and discussion boards, targeted websites

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    Customer Service Strategies

    Giving the customers what they want. Communicating effectively with them.

    Providing employees with customer service

    training.

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    Innovation Strategies

    Possible EventsRadical breakthroughs in products.

    Application of existing technology to new uses.

    Strategic Decisions about Innovation

    Basic research

    Product development

    Process innovation

    First MoverAn organization that brings a product innovation to

    market or use a new process innovations

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    Plan estratgico Peugeot

    http://www.psa-peugeot-citroen.com/es/psa_grupo/estrategia_b2.php

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