PORTAFOLIO DE SUPERVISOR CONTACT CENTER

7/22/2019 PORTAFOLIO DE SUPERVISOR CONTACT CENTER

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2.4 [abrl ias kaopartjofletas huojeas :4

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< Jeuekfa dl Rlkiutjofleta Lclktfv a ;8

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:: Kulstfaejrfa dl Lv jiujkfûe dl Dlsloplúa <2

::.: Djtas ^rfekfpjils <;

::.2 Iamra dl rlsuitjdas sabrl ias lstêedjrls dl dlsloplúa <4

::.; [abrl ij lskjij pjrj kjifcfkjr ji lopiljda pjrj ijs kaopltlekfjs <=

::.4 Kaopltlekfjs j lv jiujr dl jkulrda ji jeêifsfs dli pulsta 3>

::.< ^rlmuetjs jbflrtjs 3;

::.3 Cfkhj dl ræpifkj dli lv jiujda 3;

:2 Kaestrukkfûe dl Rlouelrjkfaels 34



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FETRAD\KKFÛE

Li abgltfva dl lstl partjcaifa ls paelr le prêktfkj ias kaeakfofletas jprledfdas le kijsls le tlojs dlJdofefstrjkfûe dl Rlkursas Huojeas F y padlr lvfdlekfjr tada ia qul hjy dltrês dl ue trjbjgjdar leue pulsta dl trjbjga, kuji ls ij kaeklpkfûe dli pulsta, parqul sl arfmfej, qul ls ia qul lsplrjoasdli ofsoa jsï kaoa tjobfæe kujils sae ijs elklsfdjdls dli êrlj dl rlkursas huojeas y kaoa vjelstrlkhjoletl ifmjdjs j ias abgltfvas dl ij armjefzjkfûe pjsjeda sfloprl par li pijeljofletalstrjtæmfka dl ij loprlsj.

Hjbfleda trjbjgjda lstl partjcaifa hl taojda kaekflekfj qul hjy dltrês dl praklsas kaoa lirlkiutjofleta, ij slilkkfûe, ij jsfmejkfûe dl sjijrfas, ltk. Dl lstj ojelrj padrloas jpartjr apartuefdjdls dl olgarj j eulstrjs êrljs dl trjbjga kae hlrrjofletjs qul eas rlspjidle,

kaesfmufleda li olgar rlkursa huojea qul li olrkjda puldj acrlklr.



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Jkkfaels Kaopltlekfjs Lxpifkjkfûe

Sfsfûe

Ije Jfrifels tflel kaoa vfsfûe dl cutura ’[lr uej dl ijs :> olgarls jlraiïeljs dli

oueda‟

Jtlekfûe ji Kifletl

^jrj iamrjr lstl jobfkfasa abgltfva Ije sllecakj le li kifletl yj qul sae liias ias qul

eas iilvjrêe j iamrjeda, lsta sl lstê rljifzjeda

cilxfbfifzjeda ijs paiïtfkjs fetlrejs dl kjrj jipjsjglra

Ofsfûe

Ij ofsfûe dl ijs ls ’Trjespartjoas sulúas,letrlmjeda ia olgar dl easatras pjrj iamrjr

ij prlclrlekfj dl kifletls y kaouefdjdls,kaestruyleda uej loprlsj rletjbil daedl

eas mustl trjbjgjr

Lspïrftu Kaolrkfji

Ij loprlsj buskj sfloprl ojxfofzjr ijrletjbfifdjd plra ls kaeskfletl dl qul lstj ij

jpartje ias pjsjglras y ls par lsa qul le liiasdlbloas lecakjreas.

RlspaesjbfifdjdKarparjtfvj

Eulstrj kaopjúïj letfledl li rai qul kuopille ij sakfldjd y li jpartl ji dlsjrraiia

sastlefbil kae li kuji lstê kaopraoltfda.

Fopjkta

Ije letfledl qul ij kaetrfbukfûe sakfji dlblhjklrsl le ias dlstfeas a iakjifdjdls dlsdl y

hjkfj daedl sl oavfifzj j sus pjsjglras y

kjrmj par li oueda, lsplkfjioletl le jquliiasiumjrls daedl IJE aplrj vulias daoæstfkas



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^ulsta7 [uplrvfsar KaetjktKletlr

Kaopltlekfj Lxpifkjkfûe

Kaopltlekfjs dl plrsaejifdjd[uplrvfsarls Kaetjkt Kletlr qul lstêe j kjrma dl ue lqufpadl trjbjga bjga oukhj prlsfûe

Kaeakldar y kjejifzjdar dl loakfaels [l dlbl tlelr ias kaeakfofletas elklsjrfas pjrj padlr leslújr kae pjsfûe j ias lglkutfvas qul sl tflele j kjrma.

Rlsfstlekfj j ij crustrjkfûe

Ijoletjbiloletl le li letarea ijbarji ijs kasjs ea sfloprlsjile kaoa uea quflrl, hjy lstræs le jquliias kjsas le iasqul ea sl puldl jsfstfr j ias pjsjglras par uea u atraoatfva.

Haelsta/Fetlmra \ea dlbl trjbjgjr sfloprl kae ij vlrdjd, lstas sae vjiarlsqul vflele dl kjsj, plra sfloprl dlble slr rlcarzjdas leli pulsta dl trjbjga.

Arfletjda hjkfj ij olgarj praclsfaeji\ea dlbl sfloprl buskjr ijs olgarjs qul puldj hjklr plrsaeji y praclsfaejioletl., buskjr uej kjpjkftjkfûekaestjetl pjrj lstjr sfloprl jktujifzjda.

^lesjofleta krïtfka\ea dlbl jejifzjr sfloprl jquliias puetas le ias kujils ealstjoas hjkfleda ijs kasjs bfle, pjrj padlr olgar. Le lstlpueta uea dlbl slr rlsfstletl j ij jutakrïtfka y sabrl tadaslr kaeskfletl dl qul lsta ls pjrj olgarjr.

Aptfofstj [l elklsftj dl oukha aptfofsoa yj qul oukhjs vlkls ijseuolrasjs kaetfemlekfjs jmatje ji plrsaeji, plra slr aptfofstjs jpayj oukha.

LelrmætfkaLs cuedjoletji qul li suplrvfsar slj lelrmætfka y trjesoftjlsta j tada su lqufpa

Rlijkfûe dl kaecfjezj Ls cuedjoletji mlelrjr uej rlijkfûe dl kaecfjezj kae iaslglkutfvas qul sl tflele j kjrma.



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B A V J T W V [

:) Mlelrjr olgarjs qulslrêe rlvfsjdas le ijrluefûe slojeji(Rlsuitjda dl rlvfsfûedfjrfj)

FefkfjtfvjBuskjr jitlrejtfvjs ea ardfejrfjs pjrj iilmjji lqufpa dl trjbjga

2) Rlvfsfûe dfjrfj kae li

suplrvfsar dli A[ ijsprfekfpjils oætrfkjs,hjklr rlmfstra

Oltfkuiasfdjd

Ls fopartjetl letrjr le li dltjiil dli parqu

ea sl kuopiflrae ias abgltfvas lstjbilkfdadl ojelrj dfjrfj

;) Mlelrjkfûe lfopiloletjkfûe dl iaspijels dl jkkfûe le iaskjsas qul ea sl lstæekuopifleda iasfedfkjdarls.

KrljtfvfdjdBuskjr jitlrejtfvjs pjrj olgarjr iafedfkjdarls

4) Rlvfsfûe yrltrajifoletjkfûe dlfecarol dl kujrtfils par jmletl

KaopraofsaEa saia dlbloas fdletfcfkjr ijs brlkhjs sfevjifdjr le quflels sl vj j fevlrtfr tfloppjrj olgarjr y le quflels ea

<) ^jrtfkfpjr jktfvjoletlle ijs rluefaelsslojejils dl kjifdjd.

LskukhjLetledlr ias prabilojs dl caeda dli parquias lglkutfvas ea kuopile ij pjutj dkjifdjd

3) Jilrtj ji Glcl dlAplrjkfûe A[ y GlclIje sabrl ijsdlsvfjkfaels le litrêcfka olesuji,slojeji y dfjrfa.

Jeêifsfs euoærfkaSjifdjr li kuopifofleta dli carlkjst, tloqul fopjktj le ij cjkturjkfûe dl cfe dl olle li pjma ji autsaurkfem

=) Le kjsa dl ea lstjr liGlcl, ^jrtfkfpjrê le iaspraklsas dlrlkiutjofleta

Kjpjkfdjd dl dlkfsfûeSjifdjr ias kjedfdjtas prlsletjdas par êrlj dl slilkkfûe dli pravlldar

8) Rljifzjr brflcfem kae iasiïdlrls a rlspaesjbilsdli slrvfkfa Jd hak

Dlsjrraiia dl subardfejdasLopadlrjr j ias suplrvfsarls dli pravlldapjrj qul slje kjpjkls dl djr sapartl j iïelj

6) Fdletfcfkjr y rlpartjr ji glcl ias praklsas

vuielrjbils dl crjudl

FetlmrfdjdSjifdjr qul sl lstæe kuopifleda iaprakldfofletas slm÷e ias lstêedjrls d

prfvjkfdjd dl ij fecarojkfûe

:>) Kaouefkjr y jslmurjrslqul ias kjobfas,prakldfofletas, eulvaspraklsas iilmule j ijiïelj/ Jd hak.

JdjptjbfifdjdBjgjr ij fecarojkfûe j ij iïelj jplejrlkfbfda li kaouefkjda pjrj lvftjr brfedjuej ojij fecarojkfûe j eulstras kifletls



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Eaobrl dli pjrtfkfpjetl 7 Mrjkl Jilgjedrj Ojrtïelz DêvfijTïtuia dli ^ulsta qul sl vj j jejifzjr 7 [uplrvfsar Kaetjkt Kletlr Li pulsta qul sl jejifzj ls dl tfpaOjrqul kae uej X 7 j. Mlrlekfji b. Cuekfaeji k. Aplrjkfaeji X

2.- ARMJEFMRJOJ JKT\JI

Iïelj dl kjrrlrj

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;.- [ABRL LI ̂ \L[TA DL TRJBJGA.

j) Dlskrfbj. ±Kuêi ls ij ofsfûe dli pulsta dl trjbjga1

±Zuæ cuekfaels dlsjrraiij1 Oaeftarljr plrojeletloletl iasprfekfpjils fedfkjdarls dl ij aplrjkfûe

^ravllr clldbjk` ji rlspaesjbil dl ijaplrjkfûe jklrkj dl prabilojs

^rapaelr jitlrejtfvjs dl olgarj le iaspraklsas Jpjijekjr ias rlsuitjdas dl kjifdjd

abtlefdas le li ols±^jrj qufæe dlsjrraiij lstjs cuekfaels1 ^jrj li Glcl dl Aplrjkfaels Kaetjkt

Kletlr Autsaurkfem dl ̂ lr÷±Kûoa dlsjrraiij kjdj uej dl lstjs cuekfaels1 Oaeftarljr 7 J trjvæs dl ij rlvfsfûe dl

ias rlpartls le iïelj sl vlrfcfkje ijkjetfdjd dl iijojdjs femrlsjdjs,kaetlstjdjs, jbjedaejdjs, tjsjs dljbjedaea y efvlils dl slrvfkfa

^ravllr clldbjk`7 Brfedjr li dltjiil dlijs judftarïjs rljifzjdjs le tlojs dlkjifdjd, iijojdjs dl kifletl fekûmefta,ojelga dl juxfifjrls.

^rapaelr 7 Rljifzjeda cakus kae ijpijtjcaroj y jpifkjeda ij tækefkj dlrlsaiukfûe dl prabilojs



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Jpjijekjr 7 Rljifzjeda bjgjdjs dltlojs puetujils j rlcarzjr kae lilqufpa

±Kuêeda dlsjrraiij lstjs cuekfaels1 Iuels j Sflrels dl >87;> ‛ :87>>Ofsfûe dli pulsta dl trjbjga Brfeda ias slrvfkfas dl oaeftarljr

plrojeletloletl ias prfekfpjils slrvfkfas dl ijaplrjkfûe, pravllr clldbjk` ji rlspaesjbil dl japlrjkfûe jklrkj dl prabilojs, prapaelr jitlrejtfvjs dl olgarj le ias praklsas yjpjijekjr ias rlsuitjdas dl kjifdjd abtlefdas leli ols, tada lsta sl rljifzj oaeftarljeda jtrjvæs dl ias rlpartls le iïelj vlrfcfkjeda ijkjetfdjd dl iijojdjs femrlsjdjs, kaetlstjdjs,jbjedaejdjs, tjsjs dl jbjedaea y efvlils dlslrvfkfas, sl pravll clldbjk` brfedjeda lidltjiil dl ijs judftarïjs rljifzjdjs le tlojs dl

kjifdjd, iijojdjs dl kifletl fekûmefta y ojelgadl juxfifjrls, sl rljifzje cakus kae li cfe dlprapaelr tlojs pjrj olgarjr lsta sl rljifzjjpifkjeda ij tækefkj dl rlsaiukfûe dl prabilojsy cfejioletl sl buskj jpjijekjr ias rlsuitjdasrljifzjeda bjgjdjs dl tlojs puetujils jrlcarzjr kae li lqufpa, tada lsta pjrj li Glcl dlAplrjkfaels Kaetjkt Kletlr Autsaurkfem ^lr÷dl Iuels j Sflrels dl >87;> j :87>>

b) Leuolrl ijs jktfvfdjdls a tjrljs dli pulsta dl trjbjga. Lopflkls par ij oês fopartjetl. Kjdjjktfvfdjd dlskrftj dlbl rlspaedlr tjobfæe7

Mlelrjkfûe l fopiloletjkfûedl ias pijels dl jkkfûe le iaskjsas qul ea sl lstæe

kuopifleda ias fedfkjdarls.

±Kûoa rljifza ij jktfvfdjd1 Rljifzjeda ue cakus kae li lqufpapjrj rljifzjr ue ilvjetjofleta dltadas jquliias tlojs qul ea ilslstêe plroftfleda kuopifr susabgltfvas, yj slje prakldfofletas,fekaevlefletls kae ias jpifkjtfvas,ltk.

±^ar quæ rljifza ij jktfvfdjd1 [l rljifzj kae li abgltfva dl

brfedjril j ij pijtjcarojhlrrjofletjs elklsjrfjs pjrj qulsu mlstfûe slj lxftasj.

±Kuêeda rljifza ij jktfvfdjd1 Ij rljifza dl ojelrj dfjrfj y uejvlz qul sl abtuvflrae rlspulstjssabrl ias tlojs ilvjetjdas lstassae fecarojdas j ij aplrjkfûe.

Rlvfsfûe dfjrfj kae li ±Kûoa rljifza ij jktfvfdjd1 Rlvfsjeda li rlpartl dl kflrrl dli



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suplrvfsar dli A[ ijsprfekfpjils oætrfkjs, hjklr rlmfstra

dïj jetlrfar ±âr quæ rljifza ij jktfvfdjd1 ^jrj vlr sf klrrjoas le oltj±Kuêeda rljifza ij jktfvfdjd1 [l rljifzj dl ojelrj dfjrfj

Mlelrjr olgarjs qul slrêerlvfsjdas le ij rluefûeslojeji

±Kûoa rljifza ij jktfvfdjd1 [l rlkjbj fecarojkfûe le ias cakusMraup

±âr quæ rljifza ij jktfvfdjd1 ^jrj padlr olgarjr jquliias tlojsqul ea eas plroftle slmufr eulstrakjofea ji kflrrl dl kaetjktaslcfkfletls

±Kuêeda rljifza ij jktfvfdjd1 [l mlelrje dl ojelrj dfjrfj y slprlsletje uej vlz j ij slojej

Rlvfsfûe y rltrajifoletjkfûedl fecarol dl kujrtfils par jmletl

±Kûoa rljifza ij jktfvfdjd1 Rlvfsjeda li rlpartl dlpraduktfvfdjdls

±âr quæ rljifza ij jktfvfdjd1 ^jrj vlr kae qul lglkutfvaspadloas j÷e trjbjgjr y dl kujilspadloas prlskfedfr

±Kuêeda rljifza ij jktfvfdjd1 [l rljifzj dfjrfjoletl

^jrtfkfpjr jktfvjoletl le ijsrluefaels slojejils dlkjifdjd.

±Kûoa rljifza ij jktfvfdjd1 ^jrtfkfpjeda le ias kaeclrlekl dlkjifdjd

±âr quæ rljifza ij jktfvfdjd1 ^jrj fdletfcfkjr brlkhjs le tlojsdl kjifdjd

±Kuêeda rljifza ij jktfvfdjd1 Tadas ias dïjs ofærkails j ijs 27>>po

Jilrtj ji Glcl dl Aplrjkfûe A[y Glcl Ije sabrl ijsdlsvfjkfaels le li trêcfkaolesuji, slojeji y dfjrfa.

±Kûoa rljifza ij jktfvfdjd1 Rlvfsjeda li rlpartl dl trêcfkajkuouijda

±âr quæ rljifza ij jktfvfdjd1 ^jrj hjklr jgustls dl trêcfkas l fr oaeftarljeda li tloj cjkturjkfûe

±Kuêeda rljifza ij jktfvfdjd1 [lojejioletlLe kjsa dl ea lstjr li Glcl,^jrtfkfpjrê le ias praklsas dlrlkiutjofleta

±Kûoa rljifza ij jktfvfdjd1 ^jrtfkfpjeda dl rai pijy kae lilqufpa dl slilkkfûe

±âr quæ rljifza ij jktfvfdjd1 ^jrj jslmurjr li femrlsa dlplrsaeji fdûela j ij pijtjcaroj

±Kuêeda rljifza ij jktfvfdjd1 Kjdj vlz qul hjy kaevakjtarfjseulvjs

Rljifzjr brflcfem kae ias iïdlrlsa rlspaesjbils dli slrvfkfa Jdhak

±Kûoa rljifza ij jktfvfdjd1 Le mrupa kae li lqufpa dlsuplrvfsarls dli autsaurkfem

±âr quæ rljifza ij jktfvfdjd1 ^jrj jslmurjrol dl bjgjr ijfecarojkfûe dl prakldfofletas uej

vlz rlkfbfdj±Kuêeda rljifza ij jktfvfdjd1 Dfjrfjoletl

Fdletfcfkjr y rlpartjr ji glcl iaspraklsas vuielrjbils dl crjudl

±Kûoa rljifza ij jktfvfdjd1 Hjkfleda judftarïjs y lekaetrjedapuetas dl vuielrjbils le lipraklsa dl kaoprj y vletj

±âr quæ rljifza ij jktfvfdjd1 ^jrj jslmurjr ij ea vuielrjbfifdjddli sfstloj

±Kuêeda rljifza ij jktfvfdjd1 Ij rljifza kjdj 2 slojejs



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Jslmurjrsl qul ias kjobfas,prakldfofletas, eulvaspraklsas iilmule j ij iïelj/ Jdhak.

±Kûoa rljifza ij jktfvfdjd1 Hjklr pjslas par ij pijtjcaroj yhjkfleda prlmuetjs jiljtarfjssabrl ias ÷itfoas prakldfofletaskaouefkjdas

±^ar quæ rljifza ij jktfvfdjd1 ^jrj jslmurjrol qul li lqufpa dl

suplrvfsarls A[ hfza ij bjgjdj dlfecarojkfûe dl ojelrj karrlktj±Kuêeda rljifza ij jktfvfdjd1 \e dïj dlspuæs dli brflcfem

K Dfbugl ue dfjmrjoj dl ciuga dl ijs jktfvfdjdls kaetlefdjs le li pulsta dl trjbjga

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Mlelrjkfûe l fopiloletjkfûe dl ias pijels dl jkkfûe le ias kjsas q ul ea sl l stæe kuopifleda ias

fedfkjdarls aplrjtfvas

Fdletfcfkjr ij cjitj dl plrsaeji le li tureaFekrloleta le li tflopa dl durjkfûe dl ij iijojdj

Fdletfcfkjr brlkhjs le ias prakldfofletas qul fopjktje le ij

durjkfûe dl ij iijojdj

Sjifdjr sf lxfstl sustleta ykuji ls li fopjkta dl ij

olgarj saifkftjdj

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B A V J T W V [

:) Mlelrjr olgarjs qulslrêe rlvfsjdas le ij

rluefûe slojeji(Rlsuitjda dl rlvfsfûedfjrfj)

FefkfjtfvjBuskjr jitlrejtfvjs ea ardfejrfjs pjrj iilmjr ji lqufpa dl trjbjga

2) Rlvfsfûe dfjrfj kae lisuplrvfsar dli A[ ijsprfekfpjils oætrfkjs,hjklr rlmfstra

OltfkuiasfdjdLs fopartjetl letrjr le li dltjiil dli parqulea sl kuopiflrae ias abgltfvas lstjbilkfdasdl ojelrj dfjrfj

;) Mlelrjkfûe lfopiloletjkfûe dl iaspijels dl jkkfûe le iaskjsas qul ea sl lstæekuopifleda iasfedfkjdarls.

KrljtfvfdjdBuskjr jitlrejtfvjs pjrj olgarjr iasfedfkjdarls

4) Rlvfsfûe yrltrajifoletjkfûe dlfecarol dl kujrtfils par jmletl

KaopraofsaEa saia dlbloas fdletfcfkjr ijs brlkhjs sfeavjifdjr le quflels sl vj j fevlrtfr tflopapjrj olgarjr y le quflels ea

<) ^jrtfkfpjr jktfvjoletlle ijs rluefaelsslojejils dl kjifdjd.

LskukhjLetledlr ias prabilojs dl caeda dli parqulias lglkutfvas ea kuopile ij pjutj dlkjifdjd

3) Jilrtj ji Glcl dlAplrjkfûe A[ y GlclIje sabrl ijsdlsvfjkfaels le li

trêcfka olesuji,slojeji y dfjrfa.

Jeêifsfs euoærfkaSjifdjr li kuopifofleta dli carlkjst, tlojqul fopjktj le ij cjkturjkfûe dl cfe dl ols

le li pjma ji autsaurkfem

=) Le kjsa dl ea lstjr liGlcl, ^jrtfkfpjrê le iaspraklsas dlrlkiutjofleta

Kjpjkfdjd dl dlkfsfûeSjifdjr ias kjedfdjtas prlsletjdas par liêrlj dl slilkkfûe dli pravlldar

8) Rljifzjr brflcfem kae iasiïdlrls a rlspaesjbilsdli slrvfkfa Jd hak

Dlsjrraiia dl subardfejdasLopadlrjr j ias suplrvfsarls dli pravlldar pjrj qul slje kjpjkls dl djr sapartl j ijiïelj

6) Fdletfcfkjr y rlpartjr ji glcl ias praklsasvuielrjbils dl crjudl

FetlmrfdjdSjifdjr qul sl lstæe kuopifleda iasprakldfofletas slm÷e ias lstêedjrls dlprfvjkfdjd dl ij fecarojkfûe



:3

Jkkfaels Kaopltlekfjs Lxpifkjkfûe

Sfsfûe

Ije Jfrifels tflel kaoa vfsfûe dl cutura ’[lr uej dl ijs :> olgarls jlraiïeljs dli

oueda‟

Jtlekfûe ji Kifletl

^jrj iamrjr lstl jobfkfasa abgltfva Ije sllecakj le li kifletl yj qul sae liias ias qul

eas iilvjrêe j iamrjeda, lsta sl lstê rljifzjeda

cilxfbfifzjeda ijs paiïtfkjs fetlrejs dl kjrj jipjsjglra

Ofsfûe

Ij ofsfûe dl ijs ls ’Trjespartjoas sulúas,letrlmjeda ia olgar dl easatras pjrj iamrjr

ij prlclrlekfj dl kifletls y kaouefdjdls,kaestruyleda uej loprlsj rletjbil daedl

eas mustl trjbjgjr

Lspïrftu Kaolrkfji

Ij loprlsj buskj sfloprl ojxfofzjr ijrletjbfifdjd plra ls kaeskfletl dl qul lstj ij

jpartje ias pjsjglras y ls par lsa qul le liiasdlbloas lecakjreas.

RlspaesjbfifdjdKarparjtfvj

Eulstrj kaopjúïj letfledl li rai qul kuopille ij sakfldjd y li jpartl ji dlsjrraiia

sastlefbil kae li kuji lstê kaopraoltfda.

Fopjkta

Ije letfledl qul ij kaetrfbukfûe sakfji dlblhjklrsl le ias dlstfeas a iakjifdjdls dlsdl y

hjkfj daedl sl oavfifzj j sus pjsjglras y

kjrmj par li oueda, lsplkfjioletl le jquliiasiumjrls daedl IJE aplrj vulias daoæstfkas

<.- [ABRL IJ OJZ\FEJRFJ, HLRRJOFLETJ[, LZ\FÂ[, FE[TR\OLETA[, JOBFLETL[ VJ\XFIFJRL[ \TFIFWJDA[ LE LI ^\L[TA DL TRJBJGA

j) ̂ raparkfaejr fecarojkfûe sabrl ijs oêqufejs, lqufpas, hlrrjofletjs l festruoletas

JRTFK\IA TFÂ JKTFSFDJD LXÎFKJKFAEKliuijr RÔ Ea`fj X2;4 (Rpo

fifoftjda y :>> ofeutaspjrj iijojdjs jkujiquflr dlstfea)

Kaouefkjkfûe kae lipravlldar y êrljsfetlrejs dl Ije

Ojetlelr kaestjetlkaetjkta kae lipravlldar. Tadaseulstras pravlldarlstrjbjgjeda kae RÔ

Ijptap Thfe`pjd T4:>f Ileava Oaeftarla kaestjetl dl Lstjr sfloprl



:=

ij aplrjkfûe kaelktjdj j ij acfkfejjsï kaoa kae lipravlldar

Tliæcaea vfrtuji F^ [actphael 2><> Kaouefkjkfûe kae iasdfclrletls jelxas dl ij

kaopjúïj j efvliouedfji

Rljifzjr kaeclrleklkae ijs dfclrletls

êrljs ubfkjdjs leatrjs pjrtls dli oueda.Tliæcaea vfrtujifestjijda le ij ijptap

Kjikuijdarj O[-:>SK-B\ Rljifzjr kêikuias Rljifzjr kêikuiastjrfcjrfas kujeda sljelklsjrfa

Foprlsarjouitfcuekfaeji

Dls`glt 2><> Foprfofr, lskjeljr ykapfjr

^rlsletjkfûe dlfecarols foprlsas,levïa dl dakuoletasskjeljdas y catakapfjs

b) ̂ raduktas cjbrfkjdas

^RAD\KTA DL[KRF^KFAE DLI^RAD\KTA

LX^IFKJKFAE

L-ojfi Rldjkkfûe dl ojfi [l levïje j ijs êrljskarrlspaedfletls saifkftjedaolgarjs le ias praklsas

Fecarols Fecarols dl judftarïj [l rljifzje le Lxkli kae tadaia rlkjbjda le ijs judftarïjsji pravlldar

^rlsletjkfûe le ̂ awlr ̂ afet

^rlsletjkfaels dl OlgarjKaetfeuj

\ej vlz rljifzjdjs ijsolgarjs prapulstjs slprlsletje ji pravlldar

^^T dl jvjekl slojeji [l prlsletj li lstjtus dl ijsolgarjs ilvjetjdjs j ijsdfclrletls.

^^T pjrj li Brlfcfem slojeji [l rlculrzje tadas ias eulvasprakldfofletas ijezjdasdurjetl ij slojej

k) Ojtlrfjils praklsjdas

^RAD\KTA CJBRFKJDA [\B JRLJ JRLJL-ojfi Olgarj Kaetfeuj Dlsjrraiia y ^raylktasFecarol Kaetjkt Kletlr Ije Mlrlekfj Autsaurkfem^^T Olgarj kaetfeuj ^ravlldar/Kaetjkt Kletlr Ije Mlrlekfj Autsaurkfem^^T Jvjekl slojeji Kaetjkt Kletlr Ije Mlrlekfj Autsaurkfem



:8

^^T Brlfcfem slojeji ^ravlldar/Kaetjkt Kletlr Ije Mlrlekfj Autsaurkfem

d) Kaeakfofletas praclsfaejils

MRJDA DL[KRF^KFÛE LX^IFKJKFÛEBJKHFIILR JDOFEF[TRJKFAE Ls elklsjrfa qul li lekjrmjda

dli pulsta tlemj kaeakfofletassabrl pijeljofleta, mlstfûe ykaetrai dl ias praklsas dl ijloprlsj

BJKHFIILR FEMLEFLRÏJ FED\[TRFJI Ls elklsjrfa qul il lekjrmjdadli pulsta tlemj kaeakfofletassabrl dlsjrraiia, olgarj,fopijetjkfûe y lvjiujkfûe dlpraklsas

l) Kaeakfofletas tækefkas qul sl ojelgje

KAEAKFOFLETA TLKEFKA DL[KRF^KFÛE LX^IFKJKFÛEJicjblta jlraeêutfka Lstjbilkfda par ij AJKF Cjkfiftj ij kaouefkjkfûe kae ijs

êrljs fetlrejs dl ij loprlsj yjqul ij ojyarïj dl ias kaetjktassae vïj tlilcûefkj y kujedahjbijoas dl rlslrvjs jærljstadjs lstêe kaopulstjs par iltrjs.

[jbrl FetlrJkt Rls [fstloj dl rlslrvjs Miabjifzjdar dl rlslrvjs j efvliouedfji le li kuêi sl rljifzjekatfzjkfaels, vletjs y kjobfas.Lstl sfstloj lstêfetlrkaelktjda kae atrjsjlraiïeljs jirldldar dlioueda.

[jbrl FetlrJkt Jfrpart [fstloj dl khlqula ji pjsjglra [fstloj pjrj padlr khlquljr jias pjsjglras, letrlmjr bajrdfempjss, rljifzjr upmrjdl dlkjbfej y pastuijr j pjsjglras

ifblrjdasMuhast [fstloj pjrj krljr cfrojs Jsfmejkfûe dl usujrfas dl ijs

dfclrletls hlrrjofletjs j iaslglkutfvas Ije

^jst Djtl Rlslrvjs pjsjdjs [frvl pjrj kaesuitjr tadjsjquliijs rlslrvjs qul yj ea sllekuletrle jktfvjs

Jiilmra Kabra [fstloj le li kuêi sl rljifzj li



:6

kabra y pastlrfaroletl ijlofsfûe dl ias bailtas

c) [lrvfkfas praparkfaejdas ji kaijbarjdar

TFÂ DL[KRF^KFAE LXÎFKJKFÛERlpjrjkfûe Hlip Dls` Brfedj jsfstlekfj le ij

rlpjrjkfûe dl iasfekaevlefletls qul sucrle ijs^K´s y ijptaps

Jslsarïj Kjpjkftjkfûe le [jbrl [l leslúje tadas ias praklsasy prakldfofleta pjrj li usa dlisfstloj dl rlslrvjs

Kaesuitarïj [fstlojs Kaolrkfjils Jsfstlekfj kae li rlsltla dlcfrojs

Kaesuitarïj [apartl ^rakldfofletas Jetl kujiquflr dudj a kaesuitjsabrl ue prakldfofletapadloas iijojr j lstj êrljpjrj qul eas ijs jbsulivj

Kaesuitarïj [apartl Tjrfcjs Kujeda ea iamrjoas lekaetrjr ijs rlmuijkfaels dl uej bailtaa kaestrufr uej tjrfcj easkaetjktjoas kae lstj êrlj

Kaesuitarïj [apartl Rlvleul Êrlj qul brfedj sapartl pjrjilvjetjr lspjkfas jærlaskujeda sl hje kjïda par jim÷efekaevlefletl kae li sfstloj

m) Jobfletls

TFÂ DLJOBFLETL

KAECARTI\OFEA[A

KAECARTTLROFKA

KAECARTJK\[TFKA

KAECARTL[TLTFKA

KAECART[ABRL IJ[SFBRJKFAEL[

Acfkfej 4<> iux 22 mrjdas 3> ‛ 3< db Kaiar jojrfiiapjstli. Iaskaiarlsjpjstlijdasle taeaskêifdas, kaoajojrfiia ysjioûe,cjvarlkle uejobfletl oêshuojea yoleas crïa.

Durjkfûe 92h0Kjrêktlr 7âka oailstjs



2>

Bax suplrvfsar 4<> iux 22 mrjdas 3> ‛ 3< db Kaiar krloj.Ias taeastlrrasas tflelelclktasrlijgjetls le

li slr huojea,par ia kujipuldle usjrslle sftfas le iasqul sl buskjkaetrjrrlstjr li lstræs.


[jij dlrluefaels

4<> iux 22 mrjdas 3> ‛ 3< db Kaiar bijeka.Jyudj j ijabgltfvfdjd y jitrjbjga

fetlilktuji.Jdloês, krljue jobfletldl ardle,kjioj ykaetrai.


Kaoldarls 4<> iux 22 mrjdas 3> ‛ 3< db Kaiar ejrjegj.Lstl kaiar cjvarlkl ijfetlrjkkfûekae ias dloês

y ijkaouefkjkfûedl ojelrjfecaroji.


3.- [ABRL IA[ L[TJEDJRL[ DL DL[LO^LÚA

Fekiuyj fecarojkfûe lsplkïcfkj y par slpjrjda sabrl7

KJIFDJD

JKTFSFDJD.

LXKLILETL B\LEA [ABRL LITLROFEAOLDFA

DLBJGADLITLROFEAOLDFA

^ABRL

Mlelrjkfûe lfopiloletjkfûe dl iaspijels dl jkkfûe.

Fdletfcfkjr ijkjusj rjïz dlprabiloj

Fdletfcfkjr ijkjusj rjïzdl prabiloj

Fdletfcfkjr ijkjusj rjïzdl prabiloj

Fdletfcfkjr liprabiloj sfefedjmjr j

[aia slfopiloletjepijels



2:

rljifzjeda,cakus mraup,letrlvfstjs,lskukhjs dliijojdjs le

iïelj,rluefaelsuea j uea yiulmafopiloletjr y djr slmufofletahjstj vlr iasrlsuitjdas dlij olgarj.

rljifzjeda,cakus mraup,letrlvfstjs,lskukhjs dliijojdjs le

iïelj, djr slmufofletahjstj vlr olgarjs.

rljifzjeda,cakus mrauphjklr uepjr dliijojdjs dl

prulbj pjrjvlr qullstêejpifkjeda ijolgarj,slmufofletals oïefoa.

caeda qul iaakjsfaej,fopiloletjr uej olgarjtloparji, ea

hjyslmufofleta.

kujeda easjilrtje dljim÷eprabilojpuetuji.

[\B JKTFSFDJDL[

DLI ^\L[TA:. Fdletfcfkjr prabilojskjusj rjïz

2. Mlelrjr olgarjs

;. Fopiloletjr olgarjs

4. Djr slmufofletapjrj jslmurjr likuopifofleta dl

ijs olgarjs.

Tflopa 4 harjs ;.;> harjs ; harjs 2 harjs : harjRlpltfkfaels < 4 ; :

=.- [ABRL LI KAETLXTA DLI ^\L[TA DL TRJBJGA

j) Ij cïsfkj dli trjbjga7 dlskrfbj le bjsl j ue harjrfa ijs jktfvfdjdls qul sl rljifzje le li dïj jdïj

Harjrfa Tflopa Jktfvfdjd Rlpltftfva Jktfvfdjd Dfstjekfjrlkarrfdj(oltras)

Kjrmj(plsas)[f Ea Lstêtfka Dfeêofka

>87;> ‛ >874>

:>ofeutas

Ojrkjr tjrgltjvfrtujioletl

X X > >

>874> ‛ >67>>

2>ofeutas

Femrlsjr li kûdfma ykaetrjslúj le liS^E pjrj padlr bjgjr ofs karrlas

X X > >



22

>67>> ‛ >67;>

;>ofeutas

Rlspaedlr karrlasurmletls

X X > >

>67;> ‛ :>7>>

3>ofeutas

Rlvfsjr y kaolezjr j trjbjgjr pledfletls dli dïj

jetlrfar

X X > >

:>7>> ‛ :>7;>

;>ofeutas

Rlvfsjr fedfkjdarlskae li suplrvfsar A[

X X > >

:>7;> ‛ :>74<

:<ofeutas

Brlj` le ijkjcltlrïj

X X 3>oltras

>

:>74< ‛ ::7>>

:<ofeutas

Bjúa X X 2>oltras

>

::7>> ‛ :27>>

3>ofeutas

Brflcfem tureaojújej

X X > >

:27>> ‛

:;7>>

3>

ofeutas

Cakus Mraup X X > >

:;7>> ‛ :47;>

6>ofeutas

Jioulrza X X :>>oltras

2 `fias

:47;> ‛ :<7>>

;>ofeutas

Rlvfsfûe dl karrlas X X > >

:<7>> ‛ :37>>

3>ofeutas

Brflcfem turea tjrdl X X > >

:37>> ‛ :37:<

:<ofeutas

Bjúa X X 2>oltras

>

:37:< ‛ :372<

:>ofeutas

Dlspijzjofleta j ijsjij dl rluefaels

X X 8>oltras

>

:372< ‛ :=7;> <<ofeutas Rluefûe dlslmufofleta/kjifdjd/fedfkjdarls

X X > >

:=7;> ‛ :87>>

;>ofeutas

Rlvfsfûe yrltrajifoletjkfûe dlfecarol dl kujrtfilspar jmletl

X X > >

b) Harjrfa dli trjbjga

Li harjrfa dl trjbjga ls dl 87;> jo j 3 po

k) Harjrfa rlji dl trjbjga

[f sl kuopil li harjrfa dl ojelrj dfjrfj. Dl >8.;> j.o. hjstj ijs 37>> p.o



2;

d) Kaetlxta sakfji le li qul sl dlsloplúj li trjbjga kae kifletls

Kifletl qul vfjgje par elmakfas [ae kifletls qul sfe fopartjr li oaeta dlibailta, ia kaoprjr parqul tflele qul lstjr sf a sfle ue iumjr y oaoleta lsplkïcfka. Earojioletl

lstas bailtas sae pjmjdas par ij loprlsj, saekifletls bjstjetl jojbils, trjequfias y sfloprlbuskje sjkjr li ojyar blelcfkfa le jkuouijkfûedl blelcfkfas pasfbils. Tflele ue jita padlr jdqufsftfva.

Kifletls qul vfjgje par vjkjkfaels [ae mlelrjioletl cjofifjs, qul buskje vfjgjr leclkhjs dl tloparjdjs jitjs, y kujeda ias efúaslstêe dl vjkjkfaels lskaijrls, jkkldle j lstlvfjgl uej vlz ji júa. ^uldle saivletjr lstlmjsta uej vlz ji júa.

Kifletls qul vfjgje dl jkulrda ji prlkfa [ae mlelrjioletl mletl gavle, olear dl 22

júas, lstudfjetls qul buskje ijs olgarlsaclrtjs y jkaoadje sus harjrfas y vjkjkfaelsjirldldar dl ijs clkhjs le ijs qul sl puldljkkldlr j ias olgarls prlkfas. [u prlsupulstaea ls ouy lilvjda.

l) Kaetlxta armjefzjkfaeji kae ij qul li kaijbarjdar dlbl fetlrjktujr earojioletl

[uplrfar (Glcl dl Aplrjkfaels Ije) \ej plrsaej bjstjetl kaeakldarj dl su trjbjgay kae vjstj lxplrflekfj le ij mlstfûe dl

pravlldarls. Ifklekfjdj le JdofefstrjkfûeHatlilrj ls ue mrje sapartl j ij mlstfûe kae iaspravlldarls y ij abtlekfûe dl rlsuitjdas jtrjvæs dl liias. Liij dlblrïj mlelrjr festjekfjsdl clldbjk` pjrj qul ol fecarol sf lstay yledaa ea par li kjofea karrlkta y vlr dl hjklr jimuejolgarj.

^jrls ([uplrvfsarjs Autsaurkfem Ije) [ae plrsaejs kae bjstjetl lxplrflekfj le ijmlstfûe dl fedfkjdarls, aplrjtfvas y le tlojs dlkjifdjd, le tlojs dl kaeakfofletas saelmrlsjdjs dl ij uefvlrsfdjd le kjrrlrjs dl

turfsoa y hatlilrïj y tjobfæe jdofefstrjkfûe. [llekuletrje le ue efvli lkaeûofka fetlroldfa.Iamrje hjklr vfjgls plrfûdfkjoletl utfifzjeda iasblelcfkfas qul ij loprlsj ils brfedj.

^ravlldar ([uplrvfsarls dli ^ravlldar) [ae trjbjgjdarls qul lstêe dfspulstas j kjptjr kae jtlekfûe tadj jquliij fecarojkfûe ÷tfi pjrj supastlrfar dlspiflmul le ij iïelj plra kujeda iarljifzje ea sae kaesfstletls ea plroftfleda qul



24

tadj ij fecarojkfûe iilmul dl ojelrj ûptfoj jtadj ij pijtjcaroj dl jtlekfûe. [ae gûvlels lesu ojyarïj lstudfjetls dl jimuej kjrrlrjtækefkj.

Lglkutfvas dl jtlekfûe tlilcûefkj dli pravlldar [ae trjbjgjdarls qul le su ojyarïj gûvlels

rlkfæe lmrlsjdas dli kailmfa y letrl ias :8 y 22júas, sfe lxplrflekfj le ij jtlekfûe ji kifletl iakuji fopfdl qul sl fevaiukrle ji :>>% kae ijkjifdjd dl jtlekfûe qul Ije buskj le supravlldar. Ils cjitj j÷e ojdurlz le li êobftaijbarji ia kuji mlelrj le æpakjs dlmrjtfcfkjkfaels ue fekrloleta eatjbil le ijratjkfûe vaiuetjrfj. [ae le su ojyarïj plrsaejsdl bjgas rlkursas lkaeûofkas.

m) Fecarojkfûe sabrl ias fekletfvas cfejekflras dli pulsta dl trjbjga

Jktujioletl jdfkfaeji ji sulida lxfstle 2 tfpas dl fekletfvas cfejekflras, li bjsl dl [/. 6>>qul ls cfga tadas ias olsls, iulma li qul sl eas jsfmej par li kuopifofleta lsplrjda dlhjstj [/. 2>> y li qul ls par li sabrlkuopifofleta dl hjstj [/. 2>>

L^J7 Lekulstj tlilcûefkj past jtlekfûe

CKR7 Cfrst Kjii Rlsaiutfae ([ae tadjs jquliijs vlkls le ijs kujils ea sl rlsulivl li prabiloj

j ue pjsjglra par uej ojij mlstfûe dli lglkutfva)

h) Fecarojkfûe sabrl fekletfvas jclktfvas a ea cfejekflras dli pulsta dl trjbjga

Jktujioletl sf lxfstle fekletfvas ea oaeltjrfas qul kaetrfbuyle kae li kifoj dl ij acfkfej ysae ias sfmufletls7

[l rlkaeakle p÷bifkjoletl ias iamras dl ias lglkutfvas

[l rljifzje lvjiujkfaels dlsloplúa kjdj slfs olsls

Fekletfva BJ[L

Eatj Eltj L^J 3>% - 3<% :>>.>>[/. 33% j oês :>>.>>[/.

CKR EA Lglkutfva >%-<% :>>.>>[/.

Kaouefkjkfûe le pabijkfaels ojsfvjs :> iijojdjs a` :>>.>>[/.

TATJI 6>>.>>[/. :,:>>.>>[/. :,;>>.>>[/.

L [L



2<

[l rljifzje vfjgls dl fetlmrjkfûe par lqufpas, uej cflstj jeuji par li jefvlrsjrfa dl ij

loprlsj y o÷itfpils jktfvfdjdls dl rlkrljkfûe

Tadas ias vflrels tleloas ’Li dïj dl ij crutj‟, il letrlmje j tadas ias trjbjgjdarls dli

Kaetjkt Kletlr uej kjgftj kae dfvlrsjs crutjs y sus blelcfkfas

[l klilbrje ias kuopiljúas dli ols kjetjeda y kaopjrtfleda tartj kae tadj li êrlj

Abslqufa dl ue vjil dl tartj par tu kuopiljúas

Tleloas li dïj ifbrl li dïj dl eulstras kuopiljúas

Hjy ue kaekursa dl blkjs pjrj dfpiaojdas, kjrrlrjs uefvlrsftjrfjs y ojlstrïjs, lstl

sl rljifzj uej vlz ji júa y ij loprlsj kubrl li =>% dli pramrjoj lilmfda

Ias dïjs vflrels uea puldl fr j trjbjgjr kae gljes y zjpjtfiijs

Tadas ias vflrels dl vlrjea sjifoas j ijs 37>> po dl trjbjgjr

[l klilbrj li dïj dli efúa Ije

8. [ABRL IA[ RLZ\F[FTA[ DLI ^LR[AEJI

Fekiuyj fecarojkfûe le caroj lsplkïcfkj y par slpjrjda sabrl ias rlqufsftas huojeas tjils kaoa7

j) Ldukjkfûe elklsjrfj pjrj li pulsta

^jrj slr ue suplrvfsar dl Kaetjkt Kletlr sl dlble tlelr lstudfas uefvlrsftjrfas le li mrjda

dl bjkhfiilr a le praklsa le jdofefstrjkfûe turïstfkj u hatlilrj. Ia fdlji ls qul li suplrvfsar

Kaetjkt Kletlr slj bjkhfiilr dl Jdofefstrjkfûe y Mlrlekfj a le Femleflrïj Fedustrfji.

b) Tfpa dl kjpjkftjkfûe elklsjrfj pjrj li pulsta

Ij kjpjkftjkfûe bêsfkj qul sl letrlmj ls li ojelga dli sfstloj dl rlslrvjs [jbrl le sus

vlrsfaels FetlrJkt Rls l FetlrJkt Jfrpart, atrjs kjpjkftjkfaels qul ij loprlsj eas brfedj sae

ijs sfmufletls7

Tjiilr dl Mlstfûe dl ^lrsaejs

Tjiilr dl Clldbjk`

Tjiilr dl Jutakaeakfofleta



23

Tjiilr dl Kuiturj dl [lrvfkfa ( [l rlvjifdj tadas ias júas )

^ramrjoj dl dlsjrraiia dl iïdlrls

k) Lxplrflekfj ijbarji elklsjrfj pjrj li pulsta

Ia qul sl buskj le ias kjedfdjtas j suplrvfsar ls ia sfmufletl7

Zul hjyje tlefda plrsaeji j kjrma

Lxplrflekfj le turfsoa, jtlekfûe ji kifletl

Tailrjekfj j ij prlsfûe y j ias kjobfas

d) Atras rlqufsftas vfekuijdas ji pulsta dl trjbjga

Jimueas atras rlqufsftas sae7

Hjblr trjbjgjda jetlrfaroletl le atrj jlraiïelj

Hjblr trjbjgjda jetlrfaroletl le uej iïelj dl kruklras

l) Jtrfbutas plrsaejils tjils kaoa7

j. Jktftudls pjrj dlsjrraiijr li trjbjga

JKTFT\D JKTFSFDJD LX^IFKJKFAE[jtfscjkkfûe le li trjbjga Dlbl mustjril su trjbjga y ijs

jktfvfdjdls qul rljifzj[aia lstjeda j musta kae ia quluea rljifzj kaoa trjbjgapadloas lsplrjr dl qul uea iarljifkl bfle y sabrl tadamlelrjeda feciulekfjs pasftfvjsle li lqufpa.

Kaopraofsa armjefzjkfaeji Lstjr fdletfcfkjda y

kaopraoltfda kae ias vjiarls yabgltfvas dl ij loprlsj

Kaeakfleda ias abgltfvas dl ij

loprlsj sl tflel ue eartl jikuji dfrfmfrsl.

^rapasftfvj Rlsaiukfûe dl prabilojs Li abgltfva ls rlsaivlr ij ojyar kjetfdjd dl prabilojs le liolear tflopa pasfbil, ls oêsea sl buskj ji kjusjetl dliprabiloj sfea hjstj dlspuæsqul lstl hj sfda rlsulita.



2=

b. Jptftudls pjrj dlsjrraiijr li trjbjga

J^TFT\D JKTFSFDJD LXÎFKJKFAE

Kjpjkfdjd dl rjzaejofleta yrlcilxfûe [jblr kûoa jktujr jetl ijsdfclrletls kaetfemlekfjs âdlr lvjiujr li mrjda dlprfarfdjd dl uej u atrjkaetfemlekfj jsï kaoa sjblr kaoa ojelgjr kjdj uej.

Dfspaefbfifdjd pjrj trjsijdjrsly vfjgjr

Sfsftjr ijs dfclrletls pastjs [l dlble vfsftjr pjrj lvjiujr lifopjkta dl eulstrj mlstfûe leijs dfclrletls êrljs.

Kjpjkfdjd pjrj trjbjgjr lelqufpa

Kaedukfr j su lqufpa dl trjbjga [l mlstfaeje lqufpas y sltrjbjgj le kaegueta kae liiaspjrj li iamra dl abgltfvas.

k. Kjrjktlrïstfkjs cïsfkjs pjrj dlsjrraiijr li trjbjga (oldfdjs jetrapaoætrfkjs7

KjrjktlrïstfkjsJetrapaoætrfkjs

Dlskrfpkfûe Jktfvfdjd Lxpifkjkfûe

Kaiar dl pfli - - -Ldjd Ojyarls dl :8 júas y

olearls dl <>[uplrvfsar KaetjktKletlr

[l dlbl slr ojyar dlldjd pjrj trjbjgjr, sfkuopil kae iasrlqufsftas dli pulstaea hjy iïoftl dl ldjd

[lxa Clolefea a Ojskuifea [uplrvfsar KaetjktKletlr

-

Jiturj - - -^lsa - - -Culrzj - - -

d. Tfpa dl plrsaejifdjd ‛ ^DJ

Mrjkl ls uej iïdlr fetlmrjdarj qul tflel ue fetlræs lxtravlrtfda par ij mletl y ij hjbfifdjd dl

mjejrsl li rlsplta y ij kaecfjezj dl dfvlrsas tfpas dl plrsaejs. Dfscrutj ij rlspaesjbfifdjd, ij

jutarfdjd y ij fefkfjtfvj sakfji. ^rlsfaej pjrj jikjezjr ue abgltfva y pjrj qul sl jklptl su

pueta dl vfstj plra dl uej caroj kjrfsoêtfkj. Ls lspaetêelj le su jpraxfojkfûe. ûldl usjr

su oatfvjkfûe, hjbfifdjdls fetlrplrsaejils, kaecfjezj le sï ofsoj y kjrfsoj pjrj feciulekfjr y

plrsujdfr j atras dl su pueta dl vfstj a krllekfj. âr ia mlelrji, Mrjkl ls uej bulej



28

kaardfejdarj qul lstê dfspulstj j dlilmjr y dloulstrj jpiaoa y kaecfjezj le ij ojyarïj dl

ijs sftujkfaels Mrjkl taoj ejturjioletl li cfgjr oltjs, pijeljr, armjefzjr l fopiloletjr

pijels. ^rlcflrl rlqufsftas dl trjbjga prêktfkas y rljifstjs. Ls fedlpledfletl y quflrl ifblrtjd

pjrj cfgjr y iamrjr oltjs. Lsta ij iilvj j lstjr slmurj dl sï ofsoj y dfspulstj j jktujr sfe ij

muïj, ojeda l feciulekfj dl atras. Mrjkl prlcflrl tlelr li kaetrai dl ijs sftujkfaels qul

lekuletrj y lstê dfspulstj j taojr rflsmas pjrj jsuofr li ojeda. Tjobfæe ls fopjkfletl le

iamrjr ias rlsuitjdas y lclktujr li kjobfa. Mrjkl ls tlejz le su plrslkukfûe dl oltjs. Mrjkl

puldl usjr sus hjbfifdjdls fetlrplrsaejils lcfkjzoletl ji hjklr dfskursas y prlsletjkfaels j

mrupas. Rlspaedlrê rêpfdj y kaecfjdjoletl j ijs rlspulstjs y abglkfaels dli p÷bifka. J

Mrjkl ea il kulstj jsuofr kflrtas rflsmas y tflel sletfda dl urmlekfj, rjzûe par ij kuji taoj

dlkfsfaels rêpfdjoletl le bjsl j ij fecarojkfûe qul tflel dfspaefbil. Lvftjrê li jeêifsfs

dltjiijda dl ij fecarojkfûe a ij lijbarjkfûe dl rlpartls.

l. Tfpas dl fetlrlsls vfekuijdas kae ijs jktfvfdjdls dli trjbjga

Ias suplrvfsarls Kaetjkt Kletlr dlble lstjr kaetletas kae li trjbjga qul hjkle yj qul dl

kûoa liias jcraetle ias tlojs dli dïj j dïj dlpledlrê kaoa muïle j su lqufpa, jsï ofsoa

kujeta oês slpje ias suplrvfsarls jklrkj dl ias abgltfvas dl ij loprlsj slrêe oês

jkukfasas le ij mlstfûe dl ijs plrsaejs j su kjrma.

c. Atras jtrfbutas ea jejifzjdas qul ia hjkle oês jkardl kae ij jktfvfdjd qul dlsloplújrê

Lstas sae ias sfmufletls7

Musta par ia vfjgls

Dlpartfstj ( Ij loprlsj sl armjefzje kaetjetloletl kjoplaejtas dlpartfvas )

Jpaya j vaiuetjrfjda ( Ij loprlsj jpayj dfclrletls kjusjs tadas ias júas )



26

OADLIA DLDL[KRF^KFAE DLI

^\L[TA DL TRJBJGA



;>

OADLIA DL DL[KRF^KFAE DL ^\L[TA DL TRJBJGA

^LRCFI RLZ\LRFDA ^JRJ LI ^\L[TA

: Loprlsj

Ije ^lr÷ [.J.

2 Eaobrl dli ^ulsta qul sl buskj

[uplrvfsar Kaetjkt Kletlr

; Jtlekfûe a Kaetjkta

[lilkkfae>:Nije.kao

4 Ofsfûe dli pulsta dl Trjbjga.

±Zuæ cuekfaels dlsjrraiij1 Oaeftarljr plrojeletloletl iasprfekfpjils fedfkjdarls dl ij aplrjkfûe

^ravllr clldbjk` ji rlspaesjbil dl ijaplrjkfûe jklrkj dl prabilojs

^rapaelr jitlrejtfvjs dl olgarj le iaspraklsas

Jpjijekjr ias rlsuitjdas dl kjifdjdabtlefdas le li ols

±^jrj qufæe dlsjrraiij lstjs cuekfaels1 ^jrj li Glcl dl Aplrjkfaels Kaetjkt

Kletlr Autsaurkfem dl ̂ lr÷±Kûoa dlsjrraiij kjdj uej dl lstjs cuekfaels1 Oaeftarljr 7 J trjvæs dl ij rlvfsfûe dlias rlpartls le iïelj sl vlrfcfkje ijkjetfdjd dl iijojdjs femrlsjdjs,kaetlstjdjs, jbjedaejdjs, tjsjs dljbjedaea y efvlils dl slrvfkfa

^ravllr clldbjk`7 Brfedjr li dltjiil dlijs judftarïjs rljifzjdjs le tlojs dlkjifdjd, iijojdjs dl kifletl fekûmefta,ojelga dl juxfifjrls.

^rapaelr 7 Rljifzjeda cakus kae ij

pijtjcaroj y jpifkjeda ij tækefkj dlrlsaiukfûe dl prabilojs

Jpjijekjr 7 Rljifzjeda bjgjdjs dltlojs puetujils j rlcarzjr kae lilqufpa

±Kuêeda dlsjrraiij lstjs cuekfaels1 Iuels j Sflrels dl >87;> ‛ :87>>Ofsfûe dli pulsta dl trjbjga Brfeda ias slrvfkfas dl oaeftarljr



;:

plrojeletloletl ias prfekfpjils slrvfkfas dl ijaplrjkfûe, pravllr clldbjk` ji rlspaesjbil dl japlrjkfûe jklrkj dl prabilojs, prapaelr jitlrejtfvjs dl olgarj le ias praklsas yjpjijekjr ias rlsuitjdas dl kjifdjd abtlefdas le

li ols, tada lsta sl rljifzj oaeftarljeda jtrjvæs dl ias rlpartls le iïelj vlrfcfkjeda ijkjetfdjd dl iijojdjs femrlsjdjs, kaetlstjdjs,jbjedaejdjs, tjsjs dl jbjedaea y efvlils dlslrvfkfas, sl pravll clldbjk` brfedjeda lidltjiil dl ijs judftarïjs rljifzjdjs le tlojs dlkjifdjd, iijojdjs dl kifletl fekûmefta y ojelgadl juxfifjrls, sl rljifzje cakus kae li cfe dlprapaelr tlojs pjrj olgarjr lsta sl rljifzjjpifkjeda ij tækefkj dl rlsaiukfûe dl prabilojsy cfejioletl sl buskj jpjijekjr ias rlsuitjdas

rljifzjeda bjgjdjs dl tlojs puetujils jrlcarzjr kae li lqufpa, tada lsta pjrj li Glcl dlAplrjkfaels Kaetjkt Kletlr Autsaurkfem ^lr÷dl Iuels j Sflrels dl >87;> j :87>>

< Abgltfva dli pulsta

Li abgltfva ls iilvjr ji lqufpa dl trjbjga ji kuopifofleta dl ias fedfkjdarls aplrjtfvas,

trjbjgjeda kae tadjs ijs hlrrjofletjs elklsjrfjs qul sl eas brfedje pjrj liia kae lcfkflekfj

y lcfkjkfj.

3 Dlskrfpkfûe dli pulsta

Êrlj j ij qul plrtlelkl Mlrlekfj Kletrji dl [lrvfkfas

Rlpartj j7 Glcl Kaetjkt Kletlr Autsaurkfem

Kaijbarjdarls dl ias qul lstê kjrma7 EA J^IFKJ

Ifstj dl cuekfaels dli pulsta :.

Mlelrjr olgarjs qul slrêerlvfsjdas le ij rluefûe slojeji(Rlsuitjda dl rlvfsfûe dfjrfj)

2. Rlvfsfûe dfjrfj kae li suplrvfsar dliA[ ijs prfekfpjils oætrfkjs, hjklr rlmfstra

;. Mlelrjkfûe l fopiloletjkfûe dl ias



;2

pijels dl jkkfûe le ias kjsas qul easl lstæe kuopifleda ias fedfkjdarls.

4. Rlvfsfûe y rltrajifoletjkfûe dlfecarol dl kujrtfils par jmletl

<. ^jrtfkfpjr jktfvjoletl le ijs

rluefaels slojejils dl kjifdjd.3. Jilrtj ji Glcl dl Aplrjkfûe A[ yGlcl Ije sabrl ijs dlsvfjkfaels le litrêcfka olesuji, slojeji y dfjrfa.

=. Le kjsa dl ea lstjr li Glcl,^jrtfkfpjrê le ias praklsas dlrlkiutjofleta

8. Rljifzjr brflcfem kae ias iïdlrls arlspaesjbils dli slrvfkfa Jd hak

6. Fdletfcfkjr y rlpartjr ji glcl iaspraklsas vuielrjbils dl crjudl

:>. Kaouefkjr y jslmurjrsl qul iaskjobfas, prakldfofletas, eulvaspraklsas iilmule j ij iïelj/ Jd hak.

= Le li armjefmrjoj

=.: Dfbugl ue armjefmrjoj, ubfkjeda li pulsta dl trjbjga

=.2 Iïelj dl kjrrlrj

Iïelj dl kjrrlrj

KJRMA TFLO^A[uplrvfsar Kaetjkt Kletlr JktujioletlGlcl dl Dlsjrraiia dl Kjejils (Olgarj Kaetfeuj) Dletra dl ; júasGlcl dl Ijetaurs Dletra dl < júas



;;

< júas

; júas

Hay

8 Rlqufsftas7

TFÂ EFSLI RLZ\LRFDA

LX^LRFLEKFJ

IJBARJI

TRJBJGA[ [lrvfkfa ji Kifletl ; júas

KAO^LETLEKFJ[

^RACL[FAEJIL[

KJRRLRJ[ JCFEL[

Jdofefstrjkfûe

Hatlilrj

Bjkhfiilr

Jdofefstrjkfûe y

Mlrlekfjs

Bjkhfiilr

Femleflrïj Fedustrfji Bjkhfiilr

KAO^LTLEKFJ[

TLKEFKJ[

FDFAOJ[ Femiæs Fetlroldfa

KJ^JKFTJKFAEL[ FetlrJkt Rls Sletjs y Rllofsfaels

LETRLEJOFLETA Daofefa dl Accfkl Efvli usujrfa

RJEMA DL LDJD DL[DL 7 :8 júas HJ[TJ7 <> júas

[LXA O ( ) C ( ) F ( X )

JIT\RJ DL[DL7 EA JÎFKJ HJ[TJ7 EA JÎFKJ

ATRA[

EA JÎFKJ

EA JÎFKJ



;<

::. Jsplktas lkaeûofkas dli pulsta

Rlouelrjkfûe brutj olesuji [/. 42>>

Rlouelrjkfûe oïefoj [/. 42>>

Rlouelrjkfûe oêxfoj [/. 44>>

Atras blelcfkfas lxtrjsjijrfjils [/. :;>>

Olekfaels y kaoplesjkfaels EA J^IFKJ

Jtrfbukfaels EA J^IFKJ



;=

Jeuekfa dl Rlkiutjofleta dl Fevlstfmjkfûe

[\^LRSF[AR KAETJKT KLETLR

[aoas uej loprlsj iïdlr le ij FED\[TRFJ DL IJ JSFJKFÛE KAOLRKFJI j efvli ouedfji, kae aplrjkfaels le ^lr÷,Khfil, Kaiaobfj, Jrmletfej, Lkujdar, Lstjdas \efdas, Lurapj y Akljeïj. Ij plrsaej qul akupjrê lstl kjrma dlblrê slr kjpjz dl ifdlrjr lqufpas dl trjbjga y lekjofejrias hjkfj ias abgltfvas trjzjdas.

[f kuletjs kae vakjkfûe dl slrvfkfa y lstês fetlrlsjda le ifdlrjr ji lqufpa dl trjbjga pjrj brfedjr uej ojrjvfiiasj

lxplrflekfj dl vfjgl j eulstras pjsjglras, djeda ia olgar dl tf, lstj ls t÷ apartuefdjd.

RLZ\F[FTA[

^raclsfaeji le kjrrlrj dl Jdofefstrjkfûe Hatlilrj, Jdofefstrjkfûe y Mlrlekfj a Femleflrïj Fedustrfji kae mrjda dlBjkhfiilr

Oïefoa 2 júas dl lxplrflekfj kaoprabjdj le slrvfkfa ji kifletl

Kaeakfofleta dli fdfaoj femiæs. Efvli Fetlroldfa

Daofefa dl Accfkl. Efvli usujrfa

Kjpjkfdjd dl ifdlrjr lqufpas dl trjbjga y kuopifr oltj.

Kjpjkfdjd dl trjbjgjr bjga prlsfûe

Dfspaefbfifdjd pjrj trjbjgjr le harjrfas ratjtfvas

RL[^AE[JBFIFDJD

Oaeftarljr y mlstfaejr kaestjetloletl ias fedfkjdarls aplrjtfvas ^rapaelr jitlrejtfvjs dl olgarj

^ravllr clldjk` ji lqufpa qul sl tflel j kjrma

Jpjijekjr ias rlsuitjdas dl kjifdjd

ACRLKLOA[

Bule jobfletl dl trjbjga

Kjpjkftjkfûe kaestjetl

^lrtlelklr j uej loprlsj sûifdj

Blelcfkfas dl Ily

Iïelj dl kjrrlrj Ijs plrsaejs fetlrlsjdjs cjvar rloftfr su Kurrfkuiuo Sftjl (sfe dakuoletjr) kae catamrjcïj rlkfletl y prltlesfaelslkaeûofkjs ji sfmufletl karrla lilktrûefka slilkkfûe>:Nije.kao kae li jsueta [\^KAETJKT. Hjstj li dïj ;> dl Jmasta.

mailto:selecci%C3%[email protected]






;8

Jeuekfa dl Rlkiutjofleta Lclktfva



;6

[AIFKFT\D

DL

LO^ILA



4>



4:



42

K\L[TFAEJRFADL

LETRLSF[TJ



4;

K\L[TFAEJRFA DL LETRLSF[TJ

:. Hfstarfji dl Trjbjga

Fojmfej qul lrls li suplrvfsar dli olrkjda ^L y rlkfbls ijs sfmufletlskaouefkjkfaels pjrj dlspilmjr j ij pijtjcaroj7 Kaouefkjda F Kflrrl dl JlrapulrtaZufta, Kaouefkjda FF Fekrloleta le li kabra dli Kjrma par [lrvfkfa le vuliasdaoæstfkas ^L y Kaouefkjda FFF Rlstrfkkfaels pjrj vfjgls dl pjsjglrjs lobjrjzjdjsle Kaiaobfj, ±Le quæ ardle ijs kaouefkjrïjs j ij iïelj1

j) Ijs bjga tadjs guetjs yj qul tadjs sae fmuji dl fopartjetlsb) Bjga prfolra li kaouefkjda FFF pulsta qul ijs pjsjglrjs lobjrjzjdjs sae eulstrj

prfarfdjd

k) Bjga prfolra li kaouefkjda FF yj qul lsl ls li olrkjda qul jtfledle ofs lglkutfvas yiulma tflopa plroftfleda ias atras 2 yj qul dl fmuji caroj dlble lstjr fecarojdas.

d) Li kflrrl dli jlrapulrta dl Zufta ls ue lvleta ojyar y sl dlbl kaouefkjr prfolra.

Ij rlspulstj karrlktj ls ij ’k‟, lstj prlmuetj sl rljifzj kae li abgltfva dl lvjiujr li sletfda

dl prfarfzjkfûe qul tflel li pastuijetl

[l il jklrkj ue lglkutfva le oldfa dl su turea y il fedfkj qul ea puldl oês kae litrjbjga y qul dlslj rleuekfjr le lsl ofsoa oaoleta. Tlelr le kuletj qul ls li

÷efka lglkutfva dli turea ojdrumjdj y sl vj le lsl oaoleta ias fedfkjdarls kjlrêepulsta qul ejdfl kaetlstjrê li tliæcaea ±Kûoa ojelgjrïj ustld ij sftujkfûe1

j) Iijoa ji suplrvfsar dl turea yj qul say eulva y ea tlema fdlj dl quæ hjklr b) Ia dlskaelkta dli turea ueas ofeutas, kaevlrsa kae æi y il jslmura qul ia jyudjræ j

rloftfr su rleuekfj y qul lstl tloj lstjrê ifsta j prfolrj harj par ij ojújej, plra qulpar cjvar ia jpayl hjstj qul tlrofel su turea

k) Jetls dl kaevlrsjr kae æi y lxpaelril ij rlspulstj b jktfva ji lqufpa dl rails pjrj qultlemje ji bjk` up jktfvjbil le kjsa dl uej elmjtfvj

d) Ia dlga qul sl vjyj, ol paema ya j kaetlstjr li tliæcaea, pulda hjklria y lsa

dloastrjrïj of mrje kaopraofsa kae ij loprlsj

Ij rlspulstj qul buskjoas abtlelr ls ij ’k‟, lstj sl rljifzj kae li abgltfva dl vjifdjr kujislrïj su rljkkfûe crletl j sftujkfaels dl lstræs, li pastuijetl dlbl sustletjr sus rlspulstj.

\stld lstê le li prfolr ols dl trjbjga y sukldl ia sfmufletl7 \ej lglkutfvj qul tflel ijkastuobrl dl cjitjr par dfstfetas oatfvas sl rlpartj leclroj ji dïj sfmufletl dl ij cflstj dl ij



44

loprlsj par kujrtj vlz kaeslkutfvj. Il hje pldfda hjklril ue slmufofleta ±Kûoaojelgjrïj ustld ij sftujkfûe1

j) Kaetjkta ji êrlj dl RRHH y pfda qul sl il levïl ue oædfka judftar.b) Lsplra qul vlemj ji dïj sfmufletl y hjma qul sl kaelktl kaoa sf ejdj hubflrj pjsjda

k) [f ea sl kûoa hjklril li slmufofleta, pfda uej rluefûe kae of glcl feoldfjta pjrj qul ollxpifqul dl qul ojelrj dlblrïj hjklr li slmufofleta. Vj qul ea tlema fdlj qul hjklr.

Ij rlspulstj karrlktj ls ij ’k‟, buskjoas qul li pastuijetl sl sfletj rlspjidjda par sus suplrfarls

sfe tlelr li tloar dl prlmuetjr kûoa sl rlsulivl uea u atra tloj.

2. Ldukjkfûe y Letrlejofleta

Eas mustjrïj lvjiujr su efvli dl kaeakfofleta dli jicjblta jlraeêutfka, par cjvar kaiakjr j qul pjijbrj jsakfj kjdj iltrj

K W

O I

Ij rlspulstj karrlktj ls K pjrj Khjrifl, W pjrj Wuiu, O pjrj Of`l y I pjrj Ifoj, li abgltfva lskaeaklr qul tjeta ojelgj li jicjblta jlraeêutfka, yj qul lsta plroftfrê uej ojyar ciufdlz le ijkaouefkjkfûe kae atrjs êrljs

Ls elklsjrfa qul pjrtl dl ij kjpjkftjkfûe sl rljifkl le eulstrjs festjijkfaels le ijkjsj ojtrfz le [jetfjma dl Khfil. ±\stld lstjrïj tledrïj ij pasfbfifdjd dl vfjgjr par uej slojej1

Kae ij rlspulstj buskjoas jslmurjr ij cilxfbfifdjd dli ´pastuijetl le kujeta j dlspijzjrsl, le pjrtlcuedjoletji rljifzjr lstl vfjgl dl kjpjkftjkfûe par ia qul ias qul ea puldje ea padrïje pjsjr j ijsfmufletl cjsl.

;. Jetlkldletls y Kfrkuestjekfjs Jktujils

±Kûoa tl vls dl jquï j < júas1

Le lstl tloj eas fetlrlsj sjblr kuêils sae sus jspfrjkfaels, tjeta praclsfaeji kaoa plrsaejioletl,buskjoas plrsaejs qul tlemje jspfrjkfaels y mjejs dl krlklr y olgarjr sfloprl kaoa plrsaejs



4<

Rlvfsjeda tu KS hl vfsta qul hjbijs ; fdfaojs jdfkfaejils ji lspjúai. ±J quæ sldlbl1

Eas fetlrlsj sjblr quæ ls ia qul oatfvj j ias pastuijetls le tlojs eltjoletl jkjdæofkas y ledlsjrraiijr eulvjs y olgarls hjbfifdjdls.

±Zuæ sjbls dl Ije1

Eas fetlrlsj qul li pastuijetl lstæ dlbfdjoletl dakuoletjda y qul su pastuijkfûe j Ije ea hjyjsfda kjsuji, sf bfle ea buskjoas qul tlemj li dltjiil sf lsplrjoas qul par ia oleas hjyj lskukhjdaa ilïda sabrl tlojs qul lstêe le ias plrfûdfkas dfjrfjoletl.



43

^RACL[FAMRJOJ



4=

^RACL[FAMRJOJ

Fdletfcfkjkfûe dl ̂ ulsta

Eaobrl dl ij Loprlsj7Ije ^lr÷ [.J.

Eaobrl dli ^ulsta7[uplrvfsar Kaetjkt Kletlr

Êrlj dl Trjbjga7Mlrlekfj Kletrji dl [lrvfkfas

Mrupa dl Lskjij y [jijrfa7Oïefoa [/. 42>>.>> Oêxfoa [/. 43>>[jijrfa sumlrfda7 [/. 442=.>>

^jmas Jdfkfaejils7[f lxfstl kaoa baea dl praduktfvfdjd cfga dl [/6>> oês ue vjrfjbil par sabrlkuopifoleta dl oltjs dl [/. 4>>.

Dlpledlekfj7Glcl dl Aplrjkfaels Autsaurkfem

[ubardfejdas7 Lglkutfvas Kaetjkt Kletlr

Ofsfûe7Brfeda ias slrvfkfas dl oaeftarljr plrojeletloletl ias prfekfpjils slrvfkfas dl ijaplrjkfûe, pravllr clldbjk` ji rlspaesjbil dl j aplrjkfûe jklrkj dl prabilojs,prapaelr jitlrejtfvjs dl olgarj le ias praklsas y jpjijekjr ias rlsuitjdas dl kjifdjdabtlefdas le li ols, tada lsta sl rljifzj oaeftarljeda j trjvæs dl ias rlpartls le iïeljvlrfcfkjeda ij kjetfdjd dl iijojdjs femrlsjdjs, kaetlstjdjs, jbjedaejdjs, tjsjs dljbjedaea y efvlils dl slrvfkfas, sl pravll clldbjk` brfedjeda li dltjiil dl ijs judftarïjsrljifzjdjs le tlojs dl kjifdjd, iijojdjs dl kifletl fekûmefta y ojelga dl juxfifjrls, slrljifzje cakus kae li cfe dl prapaelr tlojs pjrj olgarjr lsta sl rljifzj jpifkjeda ijtækefkj dl rlsaiukfûe dl prabilojs y cfejioletl sl buskj jpjijekjr ias rlsuitjdasrljifzjeda bjgjdjs dl tlojs puetujils j rlcarzjr kae li lqufpa, tada lsta pjrj li Glcl dlAplrjkfaels Kaetjkt Kletlr Autsaurkfem ^lr÷ dl Iuels j Sflrels dl >87;> j :87>>Cuekfaels7

:. Mlelrjr olgarjs qul slrêe rlvfsjdas le ij rluefûe slojeji (Rlsuitjda dlrlvfsfûe dfjrfj)



48

2. Rlvfsfûe dfjrfj kae li suplrvfsar dli A[ ijs prfekfpjils oætrfkjs, hjklr rlmfstra

;. Mlelrjkfûe l fopiloletjkfûe dl ias pijels dl jkkfûe le ias kjsas qul ea sllstæe kuopifleda ias fedfkjdarls

4. Rlvfsfûe y rltrajifoletjkfûe dl fecarol dl kujrtfils par jmletl

<. ^jrtfkfpjr jktfvjoletl le ijs rluefaels slojejils dl kjifdjd.3. Jilrtj ji Glcl dl Aplrjkfûe A[ y Glcl Ije sabrl ijs dlsvfjkfaels le li trêcfka

olesuji, slojeji y dfjrfa.=. Le kjsa dl ea lstjr li Glcl, ^jrtfkfpjrê le ias praklsas dl rlkiutjofleta8. Rljifzjr brflcfem kae ias iïdlrls a rlspaesjbils dli slrvfkfa Jd hak6. Fdletfcfkjr y rlpartjr ji glcl ias praklsas vuielrjbils dl crjudl:>. Kaouefkjr y jslmurjrsl qul ias kjobfas, prakldfofletas, eulvas praklsas

iilmule j ij iïelj/ Jd hak.

Jtrfbukfaels7Kaevlefas dl dlskuletas le festftukfaels ldukjtfvjsBlkjs ji =>% dl Dfpiaojdas, Kjrrlrjs \efvlrsftjrfjs y OjlstrïjsDas pjsjgls mrjtfs ji júa j kujiquflr dlstfea Ije y pjsjgls fifoftjdas j dlstfeas Ije kaeli 6>% dl dlskuleta.Rlspaesjbfifdjdls7

:. Rljifzjr judftjr praklsas dl jtlekfûe y prapaelr apartuefdjdls dl olgarj2. Judftjr plrfûdfkjoletl iijojdjs pjrj jslmurjr li kuopifofleta dl ias

prakldfofletas;. Mlelrjr pijels dl jkkfûe pjrj prlvlefr pasfbils crjudls4. Fopiloletjr ijs apartuefdjdls dl olgarj vjifdjdjs par ij glcjturj

Rlqufsftas dl Festrukkfûe7

Bjkhfiilr le Jdofefstrjkfûe

Rlqufsftas ̂ raclsfaejils7Femils Efvli Fetlroldfa ( Klrtfcfkjda dl Sjifdjkfûe dl Fdfaoj Ijemraw )Lqufpjofleta elklsjrfa pjrj li dlsloplúa lxftasa7Kliuijr R^O7 Ea`fj X2;4 (Rpo fifoftjda y :>> ofeutas pjrj iijojdjs j kujiquflr dlstfea)Ijptap7 Thfe`pjd T4:>f Ileava

Tliæcaea vfrtuji7 F^ [actphael 2><>

Kjikuijdarj O[-:>SK-B\

Foprlsarj ouitfcuekfaeji Dls`glt 2><> Rlqulrfofletas cïsfkas7Zul ij plrsaej sl lekuletrl le li rjema :8 9 <>

Kaopltlekfjs Tækefkjs7Jicjblta Jlraej÷tfkaKursa dl [jbrl FetlrJkt Rls



46

Kursa dl [jbrl FetlrJkt JfrpartKursa dl MuhastKursa dl ^jst Djtl

Kaopltlekfjs Mleærfkjs7

Cuekfûe Kaopltlekfj:) Mlelrjr olgarjs qul slrêe

rlvfsjdas le ij rluefûe slojeji(Rlsuitjda dl rlvfsfûe dfjrfj)

Fefkfjtfvj

2) Rlvfsfûe dfjrfj kae li suplrvfsar dliA[ ijs prfekfpjils oætrfkjs, hjklr rlmfstra

Oltfkuiasfdjd

;) Mlelrjkfûe l fopiloletjkfûe dlias pijels dl jkkfûe le ias kjsasqul ea sl lstæe kuopifleda iasfedfkjdarls.

Krljtfvfdjd

4) Rlvfsfûe y rltrajifoletjkfûe dlfecarol dl kujrtfils par jmletl Kaopraofsa

<) ^jrtfkfpjr jktfvjoletl le ijsrluefaels slojejils dl kjifdjd.

Lskukhj

3) Jilrtj ji Glcl dl Aplrjkfûe A[ yGlcl Ije sabrl ijs dlsvfjkfaels leli trêcfka olesuji, slojeji ydfjrfa.

Jeêifsfs euoærfka

=) Le kjsa dl ea lstjr li Glcl,^jrtfkfpjrê le ias praklsas dlrlkiutjofleta

Kjpjkfdjd dl dlkfsfûe

8)

Rljifzjr brflcfem kae ias iïdlrls arlspaesjbils dli slrvfkfa Jd hak Dlsjrraiia dl subardfejdas6) Fdletfcfkjr y rlpartjr ji glcl ias

praklsas vuielrjbils dl crjudlFetlmrfdjd

:>) Kaouefkjr y jslmurjrsl qul iaskjobfas, prakldfofletas, eulvaspraklsas iilmule j ij iïelj/ Jd hak.

Jdjptjbfifdjd

Ciuga dl Trjbjga/Harjrfa7Dl Iuels j Sflrels dl >87;> j :87>> harjs Ræmfole dl Trjbjga y dlskjesa7Oadjifdjd Fedltlrofejdj kae dlskjesa ias cfels dl slojej



<>

DFJMEÛ[TFKA

DL ELKL[FDJDL[ DL

KJ^JKFTJKFÛE



<2

K\L[TFAEJRFA

DL LSJI\JKFAE DLDL[LO^LÚA



<;

OADLIA MLELRJI DL LSJI\JKFÛE DL DL[LO^LÚA

Lvjiujkfûe dlsloplúa prfolr slolstrl 2>:;

Clkhj7

Letfdjd7 Ije ^lr÷ [.J.Ûrmjea Ijbarji7 Mlrlekfj Autsaurkfem\efdjd Armêefkj7 Mlrlekfj Kletrji dl [lrvfkfas

:. Djtas dli lopiljda

Djtas dli lvjiujdaEaobrls Mrjkl Jilgjedrj

Jpliifdas Ojrtïelz Dêvfij

Mlrlekfj Mlrlekfj Autsaurkfem

ûlsta [uplrvfsar Kaetjkt Kletlr

Kûdfma 22:8>=4

Djtas dli Lvjiujdar

Eaobrls Ifyj

Jpliifdas Oayj Mrlvleàvj

Mlrlekfj Mlrlekfj Autsaurkfem

ûlsta Glcl Kaetjkt Kletlr Autsaurkfem

Kûdfma 222:::



<4

2. Iamra dl rlsuitjdas sabrl ias lstêedjrls dl dlsloplúa

JKTFSFDJD :KJIFDJD

JKTFSFDJD LXKLILETL B\LEA [ABRL LITLROFEAOLDFA

DLBJGADLITLROFEAOLDFA

^ABRL

Mlelrjkfûe lfopiloletjkfûe dl iaspijels dl jkkfûe.

Fdletfcfkjr ijkjusj rjïz dlprabilojrljifzjeda,cakus mraup,letrlvfstjs,lskukhjs dliijojdjs leiïelj,rluefaelsuea j uea yiulmafopiloletjr y djr slmufofletahjstj vlr iasrlsuitjdas dlij olgarj.

Fdletfcfkjr ijkjusj rjïzdl prabilojrljifzjeda,cakus mraup,letrlvfstjs,lskukhjs dliijojdjs leiïelj, djr slmufofletahjstj vlr olgarjs.

Fdletfcfkjr ijkjusj rjïzdl prabilojrljifzjeda,cakus mrauphjklr uepjr dliijojdjs dlprulbj pjrjvlr qullstêejpifkjeda ijolgarj,slmufofletals oïefoa.

Fdletfcfkjr liprabiloj sfefedjmjr jcaeda qul iaakjsfaej,fopiloletjr uej olgarjtloparji, eahjyslmufofleta.

[aia slfopiloletjepijelskujeda easjilrtje dljim÷eprabilojpuetuji.

[\B JKTFSFDJDL[DLI ^\L[TA

Fdletfcfkjr prabilojskjusj rjïz

Mlelrjr olgarjs

Fopiloletjr olgarjs

Djr slmufofletapjrj jslmurjr likuopifofleta dlijs olgarjs.

Tflopa 4 harjs ;.;> harjs ; harjs 2 harjs : harjRlpltfkfaels < 4 ; :



<<

JKTFSFDJD 2KJIFDJD

JKTFSFDJD LXKLILETL B\LEA [ABRL LITLROFEA

OLDFA

DLBJGADLI

TLROFEAOLDFA

^ABRL

Rlvfsfûe dfjrfj kae lisuplrvfsar dli A[ ijsprfekfpjils oætrfkjs,hjklr rlmfstra

Rlvfsjr lirlpartl yubfkjr liparquæ ea slkuopiflraeiasfedfkjdarls,judftjr cjitjs,lglkutfvas

iamljdas vspijefcfkjdasiamldas,dlsvïa dliijojdjspasftfvas yelmjtfvas,kaetfemlekfj

Rlvfsjr lirlpartl yubfkjr parqul ea slkuopiflraeiasfedfkjdarls,judftjr cjitjsy dlsvfû

pasftfvas aelmjtfvas.

Rlvfsjr lirlpartl yubfkjr parqul easlkuopiflraeiasfedfkjdarls,judftjr

cjitjs ydlsvfûpasftfvas.

Rlvfsjr lirlpartl yubfkjr parqul easlkuopiflraeiasfedfkjdarls,rlvfsjr saia

ijs cjitjs.

Rlvfsjr lirlpartl ypldfr j ijsêrljsfevaiukrjdjssu dlskjrma.


Rlvfsjr li

rlpartl

Judftjr cjitjs

Rlvfsjr lglkutfvasiamljdas

Sjifdjr dlsvïaspasftfvas aelmjtfvas

Tflopa 4 harjs ; harjs 27;> harjs 2 harjs : harjRlpltfkfaels : : : :



<3

JKTFSFDJD ;KJIFDJD

JKTFSFDJD LXKLILETL B\LEA [ABRL LITLROFEA

OLDFA

DLBJGADLI

TLROFEAOLDFA

^ABRL

^jrtfkfpjr jktfvjoletlle ijs rluefaelsslojejils dl kjifdjd.

Iilvjr kaesuitjssabrl ijslvjiujkfaelsdl ij slojejy tjobfæeprapulstjsdl olgarj,jsï kaoa li

fecarol dlijs ræpifkjspledfletls,tlelr lie÷olra dlE^ ifsta

Iilvjr kaesuitjssabrl ijslvjiujkfaelsdl ijslojej,fecarol dlræpifkjspledfletls y

tlelr lie÷olra dlE^ ifsta

Iilvjr kaesuitjssabrl ijslvjiujkfaelsdl ijslojej,fecarols dlrlpifkjspledfletls

Iilvjr kaesuitjssabrl ijslvjiujkfaelsdl ijslojej

Jsfstfr j ijrluefûekaoalsplktjdar


Iilvjr kaesuitjssabrl ijslvjiujkfaels dl

ij slojej

Iilvjr prapulstjs dlolgar

Fecarol dlræpifkjs

Tlelr lie÷olra dl E^ifsta

Tflopa 4 harjs ; harjs 27;> harjs : harjs >Rlpltfkfaels : : : :



<=

;. [abrl ij lskjij pjrj kjifcfkjr ji lopiljda pjrj ijs kaopltlekfjs

SJIAR KJIFDJD DLCFEFKFAE

< LXKLILETL Li kaijbarjdar sabrlsjil le li rlqufsfta

4 B\LEA Li kaijbarjdar kuopil le li rlqufsfta sfe abslrvjkfaels

; [ABRL LI TLROFEAOLDFA

Li kaijbarjdar kuopil le li rlqufsfta kae abslrvjkfaelsakjsfaejils

2DLBJGA DLITLROFEA OLDFA

Li kaijbarjdar kuopil le li rlqufsfta kae dlcfkflekfjs kaetfeujs

: ÂBRL Li kaijbarjdar ea kuopil kae li rlqufsfta

4. Kaopltlekfjs j lvjiujr dl jkulrda su jeêifsfs dli pulsta

KAO^LTLEKFJ[ DL FETLIFMLEKFJ LOAKFAEJI

KAO^LTLEKFJ KAOÂRTJOFLETA C\EKFÛE LXKLILETL B\LEA

[ABRL

LITLROFEA

OLDFA

DLBJGA

DLITLROFEA

OLDFA

ÂBRL

DL[JRRAIIADL

[\BARDFEJDA[

Rlsplta y kaecfjezj

Trjtj j sus pjrls

y kaijbarjdarls

kae rlsplta,

kaestruyl

rlijkfaels dl

kaecfjezj, y

praoulvl ue

kifoj pasftfva le

su lqufpa

Rlsaiukfûe dlkaecifktas

Lecrletj ias

kaecifktas

fetlrplrsaejils

le caroj jbflrtjy ias rlsulivl dl

ojelrj

kaestruktfvj y

sfe djújr ij

rlijkfûe.

Dfvlrsfdjd

^raoulvl y

jslmurj ij

jklptjkfûe dl ij

dfvlrsfdjd le su

lqufpa. Lstê

jbflrta j

trjbjgjr le ue

kaetlxta

ouitfkuiturji

FEFKFJTFSJJeêifsfs

Ls kjpjz dl

dlskubrfr ijs

kjusjs dl ias

lrrarls a

prabilojs dli

dïj j dïj dl su

lqufpa,

prapaefleda



<8

jitlrejtfvjs dl

saiukfûe y

prlvlekfûe j

oldfjea pijza.

Dltlkkfûe yJetfkfpjkfûe

Fdletfcfkj

tloprjejoletl

sftujkfaels dl

krfsfs a

kaetfemlekfj y

rljkkfaej kae

rjpfdlz,

rlcarzjeda

praklsas dl

kaardfejkfûe y

trjspjsa dl

fecarojkfûe.

Olgarj Kaetfeuj

Rlkaeakl

apartuefdjdls

dl olgarj,

mlelrj

prapulstjs,

fopuisj su

fopiloletjkfûe,y oatfvj j su

lqufpa j hjklr

ia ofsoa

KJ^JKFDJD DLDLKF[FÛE

Rlsaiukfûe dl^rabilojs

Rlsulivl ias

prabilojs dli

dïj j dïj,

prapfas y dl su

lqufpa,

jpifkjeda su

lxplrflekfj,

kaeakfofletas y

ifeljofletas

kaopjúïj.

Kjpjkfdjd dljprledlr

[l prlakupj par

jprledlr y

ojetlelrsl

jktujifzjda

slm÷e ia

rlqulrfda par su

kjrma0 y ia

praoulvl le su

lqufpa. Ls

rlclrletl le sus

kaeakfofletas

tækefkas.

KAO^LTLEKFJ[ FETLR^LR[AEJIL[


[ABRL

LITLROFEAOLDFA

DLBJGA

DLITLROFEAOLDFA

^ABRL

KAO\EFKJKFÛE Lxprlsfûe dl Fdljs

Lxprlsj susfdljs lfecarojkfûe dlojelrjardlejdj ykijrj. [ljslmurj dl

X



<6

qul susolesjgls saekaoprledfdas.

Jslrtfvfdjd

Ls jslrtfva jipijetljr supueta dl vfstjy ls kjpjz dldlkfr "ea" dlojelrjkaestruktfvj,sfe jclktjr ijrlijkfûe.

^lrsujsfûe

Kaesfmul lijpaya dlatras par oldfa dljrmuoletasiûmfkas yrjkfaejils

FO^JKTA LE LIKIFLETL

Jktftud dl [lrvfkfa

Ls oadlia dl

slrvfkfa,ojetflel uetrjta jojbil,

klrkjea ypasftfva kae

kifletlsfetlreas ylxtlreas.

Kaoprlesfûe dl ij

Kjdlej dl Sjiar

Kaoprledlkûoa susjkkfaels ydlkfsfaelsfopjktje

dletra y culrjdl su êrlj ykaetrfbuyle j

ue abgltfvakao÷e.

Kuopifofleta dl ijpraolsj

[jbl qufæe lssu kifletlfetlrea. Jifeljias rlkursas jsu kjrma pjrjiamrjr likuopifofletadl ijs

elklsfdjdlsdli kifletl.



3>

KAO^LTLEKFJ[ TLKEFKJ[


[ABRLLI

TLROFEAOLDFA

DLBJGADLI

TLROFEAOLDFA

ÂBRL

[lmurfdjdDltlkkfûe y Mlstfûe

dl rflsmas

Lstê jtleta j suprapfjslmurfdjd y j ij

dl kifletls ykaijbarjdarls0

fdletfcfkjpasfbils rflsmas

y jkt÷j pjrjelutrjifzjrias

Ojelga dlAccfkl

\tfifzjr jjprapfjdjoletl

Lxkli, âwlr âfet y]ard

KAO^LTLEKFJ[ ^RACL[FAEJIL[

KAO^LTLEKFJKAOÂRTJOFLET

AC\EKFÛE

ABTLEFDA

JSJEWJDA

FETLROLDFA

FEFKFJEDA

L[T\DFA[

EATFLEL

JDOFEF[TRJKFAE

BjkhfiilrjtaLstudfas dl

jdofefstrjkfûe

IfklekfjdaJutarfzjda

pjrj lglrklr ijpraclsfûe

âst Mrjda alsplkfjifzjkfûe

Lsplkfjifzjkfûe le uej rjojdl ij kjrrlrj

Ojlstra^lrsaej kaelstudfas dl

ojlstrïj



3:

OLTADA[ DL LSJI\JKFAE DL DL[LO^LÚA

j) OLTADA DL DF[TRFB\KFÛE CARWJDJ (glcl)

FTLOKAIJBARJDAR DL[LO^LÚA DLI KAIJBARJDAR

J^LIIFDA[ EAOBRL[ [abrlsjifletl Bulea Rlmuijr Ojia Ouy Ojia: Tarrls Tlrlsj X

2 Hfrj`jwj Oûefkj X

; [fivj Ofijmras X

4 Lskabjr Gahjeej X

< Oayj Ifyj X

b) OLTADA DL RJEMA ÂR CJKTARL[ (glcl, pjrls y kaijbarjdarls)

KAIJBARJDAR CJKTARL[

TATJI Â[FKFÛEJ^LIIFDA[ ^RLEAOBRL[ FEFKFJTFSJ RL[ÂE[JBFIFDJD ARFLETJKFAEJI KIFLETL

Tarrls Tlrlsj ; 2 2 = <Hfrj`jwj Oûefkj ; ; < 8 ;[fivj Ofijmras < < < 3 2Lskabjr Gahjeej 4 2 < 3 4Oayj Ifyj ; ; ; 6 <

k) OLTADA DLKAO^JRJKFÛE ÂR ^JRLGJ[ (pjrls a kaijbarjdarls)

KAIJBARJDARL[Tlrlsj

Tarrls

Oûefkj

Hfrj`jwj

Ofijmras

[fivjTlrlsj Tarrls XOûefkj Hfrj`jwj XOfijmras [fivj X

> 2 :

d) [LRSFKFA (KIFLETL)

KAO^LTLEKFJ

KAOÂRTJOFLETA

DLCFEFKFAE DLI

KAOÂRTJOFLETA

LXKLILETL

[ABRLLI

TLROFEA OLDFA

TLROFEA OLDFA

DLBJGADLI

TLROFEA OLDFA

ÂBRL

[lrvfkfa jikifletl

Jtfledl lirlqulrfofleta dlikifletl le tflopa ycaroj.

Kuopil kae iaslstêedjrls dlcfefdaspar ij kaopjúïj



32

Lxkldl ijslxplktjtfvjs dlikifletl

[floprl dj ue pjsaoês pjrj jyudjr jipjsjglra

Dj sapartl ji kifletl

fetlrea

Jtfledl iasrlqulrfofletas dl

pjrls ysubardfejdas

<. ^rlmuetjs jbflrtjs dl rltrajifoletjkfûe, taoj dl dlkfsfaels y praoakfûe j ijs iïeljs dl

j) Le su apfefûe ±quæ êrljs dlbl kaekletrjr li lopiljda sus lsculrzas dl olgarj1

b) ±Krll qul li kaijbarjdar lstê olgar prlpjrjda pjrj atra pulsta dletra dl ij kaopjúïj1

[F EA

k) V sf ls jsï ±^jrj quæ tfpa dl pulsta a pulstas1 âr cjvar, kaekrltl li eaobrl dli pulstay li êrlj ji qul plrtlelkl1

Eaobrl dli ûlsta Êrlj

d) âr cjvar, jújdj kujiquflr kaoletjrfa qul dlsll sabrl sus rlspulstjs j ijs dasprlmuetjs jetlrfarls

l) Lvjiujkfûe mlelrji0 J kaetfeujkfûe, rlsuoj su lvjiujkfûe prlkldletl dli lopiljda7

O\V ÂBRL ÂBRL RLM\IJR B\LEA O\V B\LEA [ABRL[JIFLETL



3;

c) ^ar cjvar, fetraduzkj kaoletjrfas jdfkfaejils sabrl li lopiljda

CFKHJ DL RL^IFKJ, [\MLRLEKFJ[ A RLTRAJIFOLETJKFÛE DLI LSJI\JDA



34

KAE[TR\KKFÛE

DL

RLO\ELRJKFAEL[



OLTADA[ DL IJ[ KJTLMARFJ[ DLTLROFEDJ[

^rfolrj pjrtl

[lmuedj pjrtl

Tlrklrj ̂ jrtl

Kujrtj ̂ jrtl

vji % If vji % Is

KAO^LTLEKFJ[ [/.

Fefkfjtfvj >.24 [/. :,>>8.>> >.24 [/. :,:>

Kaopraofsa >.2; [/. 633.>> >.2; [/. :,><

Kjpjkfdjd dl Dlkfsfûe >.2: [/. 882.>> >.2: [/. 63

Fetlmrfdjd >.2> [/. 84>.>> >.2> [/. 62

Lskukhj Jktfvj >.:2 [/. <>4.>> >.:2 [/. <<

Tatji :>>% 42>> :>>%

EA ELKL[JRFA KJ[F ELKL[JRFA ELKL[JRFA O\V ELKL[JRFA FEDF[^LE[JBIL

: 2 ; 4 <

Fefkfjtfvj KaopraofsaKjpjkfdjd

dl DlkfsfûeFetlmrfdjd

Lskukhj

Jktfvj

[KK [\^LRSF[AR KAETJKT KLETLR < < < < 4

[E [\^LRSF[AR EATFCV ; < < < 4

[L [\^LRSF[AR LZ\F^JGL[ < < ; < 4

[AK [\^LRSF[AR ACF KAOLRKFJI ; < 4 < 4

KAO^LTLEKFJ[

KJTLMARFJ[FMIJ

EA ELKL[JRFA 24 [/. :,>>8.>> [/. 2;.>> [/. 633.>> [/. 2:.>> [/. 882.>> [/. 2>.>> [/. 84>.>> [/. :2.>> [/. <>4.>>

KJ[F ELKL[JRFA :>;2 686.>> 6>;.>> 83>.>> <:3.>>

ELKL[JRFA :><3 :,>:2.>> 624.>> 88>.>> <28.>>

O\V ELKL[JRFA :>8> :,>;<.>> 64<.>> 6>>.>> <4>.>>

FEDF[^LE[JBIL ::>4 :,><8.>> 633.>> 62>.>> <<2.>>

: 2 ; 4 <

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