Metodología de La Investigación FINAL

7/21/2019 Metodologa de La Investigacin FINAL

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PROPUESTA DE REDUCCIN DE DEFECTOS EN EL AREA DE CALIDAD CIJEANS S.A

JULIN DARO DURANGO TORRES

INSTITUCIN UNIVERSITARIA PASCUAL BRAVO

FACULTAD DE PRODUCCIN Y DISEO

MEDELLIN

2015


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PROPUESTA DE REDUCCIN DE DEFECTOS EN EL AREA DE CALIDAD CIJEANS S.A

JULIN DARO DURANGO TORRES

ANTEPROYECTO

Ba!""a O"#$%# Ca"&a'#

D#(!&! )! I*!"&%+a(%,

INSTITUCIN UNIVERSITARIA PASCUAL BRAVO

FACULTAD DE PRODUCCIN Y DISEO

MEDELLIN

2015


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TABLA DE CONTENIDO

GLOSARIO.......................................................................................................6

INTRODUCCIN.............................................................................................. 7

1. PROBLEMA...............................................................................................8

1.1 PLANTEAMIENTO DEL PROBLEMA..........................................................8

1.2 FORMULACIN DEL PROBLEMA.............................................................8

2. OBJETIVOS................................................................................................9

2.1 OBJETIVO GENERAL...............................................................................9

2.2 OBJETIVOS ESPECFICOS.......................................................................9

3. JUSTIFICACIN........................................................................................10

. MARCO REFERENCIAL.............................................................................12

.1 MARCO CONTE!TUAL..........................................................................12

.2 MARCO TERICO....................................................................................2

.2.1 DEFINICIN DE CALIDAD..................................................................2

.2.1.2 IMPORTANCIA DE LA CALIDAD....................................................2"

.2.1.3 EVOLUCIN #ISTRICA DE LA GESTIN DE LA CALIDAD...........26

.2.2 METODOLOGAS EN LA GESTIN DE LA CALIDAD............................28

.2.2.1 LAS SIETE #ERRAMIENTAS ESTADISTICAS PARA EL CONTROL DELA CALIDAD............................................................................................28

.2.3 MANUFACTURA ESBELTA...................................................................

.2.3.2 ORIGENES DE LA MANUFACTURA ESBELTA....................................

.2.3.3 SISTEMA DE PRODUCCION TO$OTA..............................................."

.2.3.3.1 LOS 1 PRINCIPIOS DEL METODO TO$OTA..............................6

.2.3. APLICACIONES...............................................................................7

.2.3." OBJETIVOS.....................................................................................7

.2.3.6 PRINCIPALES BENEFICIOS..............................................................8

.2.3.7 LOS 7 TIPOS DE DESPERDICIOS.....................................................8

.2.3.7.1 DESPERDICIO% SOBREPRODUCCIN........................................8

.2.3.7.2 DESPERDICIO% TIEMPO DE ESPERA..........................................9

.2.3.7.3 DESPERDICIO% TRANSPORTE..................................................."0

.2.3.7. DESPERDICIO% DE PROCESO...................................................."1


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.2.3.7." D&'(&)*+,+- I/&)+-............................................................"1

.2.3.7.6 DESPERDICIO MOVIMIENTO....................................................."2

.2.3.7.7 D&'(&)*+,+-% D&&,-'............................................................."3

". DISEO METODOLGICO.........................................................................."

".1 TIPO DE INVESTIGACIN....................................................................."

".2 SECUENCIA LGICA............................................................................."

".2.1 DESCRIPCIN DE LAS ACTIVIDADES A REALI4AR EN CADA ETAPA "

6. RECURSOS................................................................................................"6

7. CRONOGRAMA DE ACTIVIDADES.............................................................."7

8. BIBLIOGRAFA..........................................................................................."8


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GLOSARIO

EMPRESA: %)a) !(#,/%(#"#(%a6 7! "! (#/-#! -#$ $!($"#" 8/a#"6!(#,/%(#" 9 &!(#,+%(#"6 (# ! #4!&%*# )! #4&!!$ &%%)a)!" -#$ /!)%# )! -$#)( # "!$*%(%#

PROCESO PRODUCTIVO: C# )! a(&%*%)a)!" !(a/%a)a" )! :#$/a)%;/%(a 9 7! a-&a a a &$a":#$/a(%, )! !!/!" -a$a 4%!.

REPROCESO: A(&%*%)a) !(a/%a)a a a (#$$!((%, )! -$#)( #(#:#$/!6 "!a ! -$#(!"# # &!$/%a)#.

PRENDAS SEGUNDAS: U%)a)!" )! (#:!((%, 7! # (/-! (# #"$!7%"%" )! (a%)a)6 9 # -!)! "!$ (a&a#+a)a (#/# a -$!)a )! a&a

(a%)a).

PRENDAS TERCERAS: U%)a)!" )! (#:!((%, 7! # (/-! (# #"$!7%"%" )! (a%)a)6 9 7! # a(a


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INTRODUCCIN

La" !/-$!"a" a(&a/!&! )!4! (#/-!&%$ ! &!$$%$%# ! ! 7! #" !$$#$!""! )!4! -a+a$ (# -$!(%# /9 a (a)a "%&a(%, a)*!$"a "%+%:%(a -a$a(a)a # )! #" %*#($a)#" ! -$#(!"# -$#)(&%*# a a/!a


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1. PROBLEMA

1.1 PLANTEAMIENTO DEL PROBLEMA

CI JEANS !" a (#/-a'=a )!)%(a)a a a (#:!((%,6 !:#(a)a ! a/a:a(&$a )! !a". C!&a (# )!-a$&a/! )! (a%)a) a (a !"&;a"#(%a)a ! rea de reproceo6 a (a "! !(a$+a )! (#$$!+%$ #" )%:!$!&!")!:!(" ! a" -$!)a" a&!" 9 )!"-?" )! a*a$.

A ;$!a )! $!-$#(!"#" !+a ! -$#/!)%# 00 %)a)!" -a$a "!$ (#$$!+%)a")%a$%a/!&!6 (!&a (# +$-# )! 13 -!$"#a" 7! $!a%


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!. OB"ETIVOS

!.1 OB"ETIVO GENERAL

D%"/%%$ #" $!-$#(!"#" ! ! ;$!a )! (a%)a) ! a !/-$!"a CI JEANS/!)%a&! a a-%(a(%, )! )%"!'# )! -a )! /!#$a )! a(!$)# a "%"&!/a)! a Ma:a(&$a E"4!&a.

!.! OB"ETIVOS ESPEC#FICOS

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I)!&%:%(a$ :!&!" )! #" )%:!$!&!" &%-#" )! $!-$#(!"#". Aa%


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$. "USTIFICACIN

CI JEANS S.A !" a !/-$!"a )!)%(a)a a a (#:!((%, )! !a"6 7! (!&a! " -#$&a:#%# (# /a$(a" a(%#a!" ! %&!$a(%#a!" )! +$a$!(##(%/%!. E "" %"&aa(%#!"6 (!&a (# !*! H -a&a" )!-$#)((%, 7! "#-#$&a a" 25.000 %)a)!" 7! :a4$%(a6 a*a 9 !/-a(a)%a$%a/!&! -a$a #" )%"&%" (%!&!" (# #" 7! (!&a.

D%"-#! )! )!-a$&a/! )! (a%)a)6 ! (a "! !(a$+a )! +a$a&%


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&%!! -,%


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%. MARCO REFERENCIAL

%.1 MARCO CONTE&TUAL1

C.I J!a" !" a (#/-a'=a :)a)a ! 16 )!)%(a)a a a !-#$&a(%, )!-$!)a" )! a&a (a%)a) a #" /!$(a)#" %&!$a(%#a!". C# 000 !/-!a)#"! &!$/%a(%,6 a*a)!$=a6 (#$&! 9 (#:!((%,6 ! 0.000 /!&$#" (a)$a)#" !%"&aa(%#!" :="%(a"6 8a %)# -$#:)%


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S /%"%, !" )!"a$$#a$ a $!a(%, a a$+# -a


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Proecc)0' de* Med)o A()e'e

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CERTIFICADOS

C!&a (# )%:!$!&!" (!$&%:%(a)#" ! a&a (a%)a) 9 -$#)((%, 7! a a($!)%&a(#/# a )! a" !/-$!"a" &!&%!" /;" %:9!&!" )! C##/4%a a %*!

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VALORES

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!7%&a&%*#.

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La C#/%(a(%, a )#" #" %*!!" )! a !/-$!"a6 -a$a "/%%"&$a$a %:#$/a(%, )! /a!$a $;-%)a 9 a-$#-%a)a.

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La >#!"&%)a) (#/# ($%&!$%# )! (#/-#$&a/%! ! ! (/-%/%!)! #" (#/-$#/%"#" 9 ! ! "# a)!(a)# )! #" $!($"#" )! a!/-$!"a.

MEDIO AMBIENTE

La a*a)!$=a (#"%)!$a)# 7! " /a&!$%a -$%(%-a !" ! a+a6 &%!! a-a&a )! &$a&a/%! )! a+a" $!"%)a!" (#/-!&a/!&! a/a&%


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CORTE

Pa$a +a$a&%


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TERMINACIN

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P%! )! :!$


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LABORATORIO

LABTELAS !" a4#$a$%# )! CI J!a" (9# -$#-,"% :)a/!&a !"+a$a&%


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I/a+! /a)a )! .(%!a".(#/.(#10 )! #(&4$! )! 2015

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CLIENTES

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P$#" %%(%a!" 7! )!"!a *!$ ! )%"!'a)#$ 9 !*a" -$#-!"&a" &a !(#:!((%, (#/# ! a*a)!$=a.

M,era de 4e'dedore:

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%.! MARCO TERICO

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%.!.1.! IMPORTANCIA DE LA CALIDAD

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Repo'a()*)dad por *o prod,co:a" #$+a%


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%.!.!.1.1 8ERRAMIENTA 1: DIAGRAMAS DE CAUSA 9 EFECTO

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. BIBLIOGRAF#A

DISEO DE UN PROGRAMA DE REDUCCIN DE DESPERDICIOS APOYADOCON MANUFACTURA ESBELTA".'..>. OK&+*- *& #A$DEE MARIELMONGE CRDOVA JOS ARTURO RE$ES CERRITOS JOS MOISSRODRGUE4 ROMERO.

A+&,-. 1" *& -,?K)& *& 201">.Aiteco.com. OK&+*- *&(%:::.+&,-.,-.R&'&),&. 1 *& -/+&. 8i&ioi#(&t$i!l.com. OK&+*-*& (%:::./+'+-+*?')+@.,-

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