Dr. Chow Technologies Presentation

download Dr. Chow Technologies Presentation

of 41

Transcript of Dr. Chow Technologies Presentation

  • 7/29/2019 Dr. Chow Technologies Presentation

    1/41

    Yan Chow, MD, MBADirector, Innovation & Advanced Technology

    Digital Health Technology & Strategic Initiatives

    Emerging Technologiesin Health Care

    APRIL 30, 2013

  • 7/29/2019 Dr. Chow Technologies Presentation

    2/41

    Kaiser Permanente

    9Mmembers

    17Kphysicians

    173Kemployees

    37hospitals

    611clinics

    37Moffice visits a year

    3Kclinical research studies

    $50B revenues

    EHR Largest, most advanced deployment

    PHR Nearly 6Mmembers signed up

    | 2013 Kaiser Permanente. Proprietary & confidential.

    Largest p rivate integrated health care system in th e U.S.

    2

  • 7/29/2019 Dr. Chow Technologies Presentation

    3/41

    Innovation & Advanced Technology

    National HIT future sensing group (2006) Clinicians, analysts, IT staff, software developers

    Three-part mission:

    | 2013 Kaiser Permanente. Proprietary & confidential.

    Innovate

    Cultivate

    Connect

    Create innovation

    Scan and evaluatenew technologies

    entering market in

    2-5+ years

    Innovation Fund for Technology

    Innovator workshops

    Communications

    Social networking External networks

    Innovation

    exchanges

    Media coverage

    CULTIVATE

    3

  • 7/29/2019 Dr. Chow Technologies Presentation

    4/41

    Garfield Innovation Center

    Opened 2006 near OAK

    37,000 sq ft warehouse Space design, workflow

    simulation, technology

    testing

    Full-scale hospital ward,L&D, OR, ED, NICU

    Home environment

    Patient Rm of the Future

    Open prototyping space 50,000+ visitors from over

    42 countries

    | 2013 Kaiser Permanente. Proprietary & confidential.4

  • 7/29/2019 Dr. Chow Technologies Presentation

    5/41

    Hospital Ward

    | 2013 Kaiser Permanente. Proprietary & confidential.5

  • 7/29/2019 Dr. Chow Technologies Presentation

    6/41

    Operating Room of the Future

    | 2013 Kaiser Permanente. Proprietary & confidential.6

  • 7/29/2019 Dr. Chow Technologies Presentation

    7/41

    Home Environment

    | 2013 Kaiser Permanente. Proprietary & confidential.7

  • 7/29/2019 Dr. Chow Technologies Presentation

    8/41

    Health Care in Crisis

    Demand Costs

    Reimbursements

    Getty Images

    Worker shortagesWrong incentives

    | 2013 Kaiser Permanente. Proprietary & confidential.8

  • 7/29/2019 Dr. Chow Technologies Presentation

    9/41

    Current Approaches

    Automate best practices

    Integrate health care across care

    delivery ecosystem

    Use data-driven analytics

    Move care to less expensive venues Move care to lower-tier workers

    Engage and empower consumers

    Create new incentives forconsumers and providers

    Develop technology-enabled care

    delivery models

    | 2013 Kaiser Permanente. Proprietary & confidential.9

  • 7/29/2019 Dr. Chow Technologies Presentation

    10/41

    Gartner Telemedicine Hype Cycle

    | 2013 Kaiser Permanente. Proprietary & confidential.10

  • 7/29/2019 Dr. Chow Technologies Presentation

    11/41

    Virtual Health Care

    Telemedicine and Telehealth

    Kaiser Permanente

    | 2013 Kaiser Permanente. Proprietary & confidential.11

  • 7/29/2019 Dr. Chow Technologies Presentation

    12/41

    What Do Virtual Models Require?

    Hospitals

    SuppliersLabs

    Clinics Ancillary Services

    Pharmacies

    Payers Doctors

    NursesRegulators

    Care Coordination

    Shared Practice Standards

    EHRs & Health Info Exchange

    Reporting Mechanisms

    Accountability Framework

    Reimbursement Structure

    | 2013 Kaiser Permanente. Proprietary & confidential.12

  • 7/29/2019 Dr. Chow Technologies Presentation

    13/41

    Four Virtual Care Models

    RemoteMonitoringMonitor data

    Early intervention

    Saves travel time

    andmore efficientConvenient

    Intrusive

    Requiresengagement

    Getty Images

    Store &Forward

    Asynchronous,send photo or video

    Saves travel timeandmore efficient

    Improves access

    Convenient

    Impersonal

    Sony

    Live VideoConsultationSynchronous

    Saves travel time

    Improves access

    Convenient

    Everyone has toshow up at thesame time

    Regenstrieff

    Guided SelfServicePersonalizededucation andguidance

    Social networks

    Automated rules-based supervision

    Requiresengagement

    Kaiser Permanente

    Products not endorsed by KP

    | 2013 Kaiser Permanente. Proprietary & confidential.13

  • 7/29/2019 Dr. Chow Technologies Presentation

    14/41

    HR, motion, skin temp, sweat

    Basis

    Clip-on pediatric otoscope CellScope

    Telemonitoring Hubs and Sensors

    Care Innovations Guide

    Care Innovations

    Home hub Health Buddy

    Home hub Honeywell

    Cell hub

    Tunstall

    Mobile ultrasound Mobisante

    iPhone

    glucometer

    IBGStar

    4

    Weight, body fat, BMI Withings

    Galvanic skin response (GSR)

    Q Sensor Affectiva

    12

    Skin glucometer

    Dexcom

    Wireless pulse oximeter

    iHealth Labs

    5

    3

    Products not endorsed by KP

    | 2013 Kaiser Permanente. Proprietary & confidential.14

  • 7/29/2019 Dr. Chow Technologies Presentation

    15/41

    Kiosks

    | 2013 Kaiser Permanente. Proprietary & confidential.15

    Products not endorsed by KP

    Phoenix Kiosk

    HealthSpot

    SoloHealth

    Kaiser Permanente

    DynaTouch

  • 7/29/2019 Dr. Chow Technologies Presentation

    16/41

    Motivating Wellness

    Survey of 800 large and mid-sized employers1

    56% require employees to join wellness program 83% offer employee incentives

    24% offer incentives for progress toward acceptable

    ranges for BP, BMI, blood sugar, or cholesterol

    34% are interested in tying incentives to a program thatprogressively increases activity over time

    22% are interested in gaming methodologies

    5% offer disincentives (penalties)

    58% plan to penalize employees who do not take

    actions to improve their health

    16% offer both incentives and disincentives

    What works: financial incentives (mixed results)

    | 2013 Kaiser Permanente. Proprietary & confidential.16

    1 Aon Hewitt survey, March 2013

  • 7/29/2019 Dr. Chow Technologies Presentation

    17/41

    Behavioral ToolsFitness gaming for kids

    Zamzee / Hope Labs

    Video fitness

    classes

    Navafit

    6

    VR fitness club Club One Island

    Team contests

    Keas

    Fitness gaming Mango Health

    Products not endorsed by KP

    | 2013 Kaiser Permanente. Proprietary & confidential.17

    3

    2

    4

    1

    5

    Sleep, diet, activity

    sensors and apps

    Lark

  • 7/29/2019 Dr. Chow Technologies Presentation

    18/41

    Behavior Change is Complicated

    | 2013 Kaiser Permanente. Proprietary & confidential.18

    Behavior Change Program Jane Genovese, live-the-solution.com

  • 7/29/2019 Dr. Chow Technologies Presentation

    19/41

    Mobile Search

    Mobile Browsing

    Mobile Voice Calls

    Mobile Messaging

    Mobile Video ConferencingMobile Location-Based Services

    Mobile Context-Aware Services

    Mobile Office

    Mobile Music & Book Library

    Mobile Banking

    Mobile Commerce

    Mobile Payment

    Mobile HealthMobile Social Networking

    Mobile Gaming

    Mobile Image Recognition

    Huawei

    | 2013 Kaiser Permanente. Proprietary & confidential.19

  • 7/29/2019 Dr. Chow Technologies Presentation

    20/41

    Why the Mobile Market?

    Market penetration nearly universal

    Convenient, personalized, always connected

    Medical apps among the most popular Consumer

    Health education, diet and exercise, self-diagnosis

    Search, engagement, motivation, reminders Collaboration, social networking, and support

    Health care practitioner

    Diagnosis, treatment, reference, decision support

    Imaging, monitoring, tracking, care coordination New types of relationship with consumers

    Trusted health advisor vs. crisis care provider

    | 2013 Kaiser Permanente. Proprietary & confidential.20

  • 7/29/2019 Dr. Chow Technologies Presentation

    21/41

    20,000+ Consumer Medical AppsOneHealth MyDiabetes Pillboxie

    RunKeeper JEFIT

    DepressionConnect

    Med Helper Pro

    HealthPrize

    EyeChart

    MyNetDiary

    154

    6

    32

    7 98 10

    Products not endorsed by KP

    | 2013 Kaiser Permanente. Proprietary & confidential.21

  • 7/29/2019 Dr. Chow Technologies Presentation

    22/41

    And A Few Mystery Apps

    After you do 30 squats, app tells

    you whether you can play sports iPhone light cures acne

    iPhone light cures Seasonal

    Affective Disorder (SAD)

    Sounds of nature relieve

    toothaches and insomnia

    Low frequency sound cures

    ringing in the ears

    Hearing a baby cry on your phone

    enlarges the size of your breasts Choose your babys sex

    | 2013 Kaiser Permanente. Proprietary & confidential.22

    Products not endorsed by KP

    Courtesy of The Washington Post Hugh MacLeod

  • 7/29/2019 Dr. Chow Technologies Presentation

    23/41

    Professional AppsVisible Body

    DrawMD

    AirStrip Cardiology

    Epocrates VisualDx

    Isabel

    iSpineOperations

    WellDoc Diabetes ManagerMobisante

    MedCalc

    1

    54

    6

    32

    7 98

    Products not endorsed by KP

    | 2013 Kaiser Permanente. Proprietary & confidential.23

    10

  • 7/29/2019 Dr. Chow Technologies Presentation

    24/41

    KP Apps

    Mobile Patient Health Record See your lab results

    Exchange messages with your

    personal physician

    Refill your prescriptions

    Book an appointment

    Portfolio of mobile apps

    Mobile app development group

    Kaiser Permanente

    | 2013 Kaiser Permanente. Proprietary & confidential.24

  • 7/29/2019 Dr. Chow Technologies Presentation

    25/41

    Big Dataand Analytics

    | 2013 Kaiser Permanente. Proprietary & confidential.25

  • 7/29/2019 Dr. Chow Technologies Presentation

    26/41

    Big Data, Big Numbers

    | 2013 Kaiser Permanente. Proprietary & confidential.26

  • 7/29/2019 Dr. Chow Technologies Presentation

    27/41

    Big Data Defined

    Datasets too large for standard data tools

    What used to be big is not so big today 1980s tape robots | 1990s Unix workstations | 2000s

    compute clusters

    The 4 Vs (Gartner)

    Volume: exceeds limits of cost-effective storage andvertical scalability

    Velocity: rapidly changing business scenarios with shortdecision windows overwhelm conventional data systems

    Variety: multiple data formats make integration expensive

    Variability: data structure variability makes analysis hard

    5thV Value? intrinsic value refractory to standard tools

    | 2013 Kaiser Permanente. Proprietary & confidential.27

  • 7/29/2019 Dr. Chow Technologies Presentation

    28/41

    Case Studies

    Google search engine queries

    Detects influenza outbreaks 1-2 weeks sooner with97% accuracy

    Vioxx recall (2004) Arthritis medication approved 1999

    2004 study of 1.4M KP patients, drug recalled

    27,000 heart attacks, 140,000 cases of heart disease

    Population genomics KP Division of Research study with UCSF

    Over 100,000 health plan members opted in

    New findings discovered

    | 2013 Kaiser Permanente. Proprietary & confidential.28

  • 7/29/2019 Dr. Chow Technologies Presentation

    29/41

    Data Sources

    Organizations

    Getty Images

    Internet

    Getty Images

    Biomedical Research

    Getty Images

    New Biodata

    Getty Images

    Devices & Sensors

    Getty Images

    EHR & ITSystems

    Getty Images

    Health PlanMembers

    Kaiser Permanente

    | 2013 Kaiser Permanente. Proprietary & confidential.29

  • 7/29/2019 Dr. Chow Technologies Presentation

    30/41

    20% Structured

    Traditional business intelligence analytics

    80%+ Unstructured

    Clinical notes, monitoring data, imaging, surveys,

    email, phone calls, photos, videos, location, context

    Highly complex

    Multiple regulated silos, lexicons, differences in

    accuracy, integrity, availability, reliability, usability

    Nature of Health Care Data

    | 2013 Kaiser Permanente. Proprietary & confidential.30

  • 7/29/2019 Dr. Chow Technologies Presentation

    31/41

    Use Cases

    Care DeliveryDecision support

    Real-time monitoring inhospital and home

    Personalized medicine

    Comparativeeffectiveness research

    Workflow optimization

    Cost and qualityanalytics

    Predictive analytics

    OperationsBusiness analytics

    Marketing and supply

    chain analytics

    Fraud and breach

    detectionPayment and pricing

    models

    Health economics

    research

    Public HealthNational and regional

    patient registries

    Biosurveillance

    Preventive health

    analyticsData mining for new

    multimodal approaches

    to major public health

    issues

    ResearchBiomedical research

    literature

    Clinical trial analytics

    Predictive modeling for

    drugs and devicesGenomics, biodata

    Analysis of disease

    patterns to plan future

    R&D investments

    SAIC ELQ eHow

    | 2013 Kaiser Permanente. Proprietary & confidential.31

    fotosearch

  • 7/29/2019 Dr. Chow Technologies Presentation

    32/41

    Extendingthe Envelope

    | 2013 Kaiser Permanente. Proprietary & confidential.32

    Products not endorsed by KP

  • 7/29/2019 Dr. Chow Technologies Presentation

    33/41

    Environmental Computing

    VS sensing at a distance Kai MedicalCar drowsiness sensor Nissan

    1

    Buttocks ID - Adv. Inst. ofIndustrial Tech (Japan)

    4

    3

    Interactive glass mirror display Corning

    7

    Under-mattress activity and VS sensing EarlySense

    5

    imPulse EKG monitor Plessey (UK)

    6

    SleepClock Renew

    2

    Products not endorsed by KP

    | 2013 Kaiser Permanente. Proprietary & confidential.33

    Products not endorsed by KP

  • 7/29/2019 Dr. Chow Technologies Presentation

    34/41

    Activity sensor

    Fitbit

    Wearable Sensors

    Sensor patches

    Proteus / Avery Dennison

    BodyMedia FIT activity sensors KP

    1 3

    Nike+ shoe with embedded sensors Nike

    8

    Pendant personal emergency response system

    Philips Healthcare

    5

    Wireless activity sensor stickers Green Goose

    7

    2

    Fabric sensors detect movement, HR, T, moisture

    Exmovere

    6

    Earbud sensor for VS Valencell

    4

    Products not endorsed by KP

    | 2013 Kaiser Permanente. Proprietary & confidential.34

    Products not endorsed by KP

  • 7/29/2019 Dr. Chow Technologies Presentation

    35/41

    Medication Adherence

    Med reminder watch

    Cadex

    GlowCap pill bottle cap

    Vitality Med adherence app

    Pill Phone

    MagneTrace necklace

    MagneTrace

    Xhale SMART tracer system

    1

    Proteus Raisin microchip pill

    Pill dispenser

    MedReady

    Xhale

    3

    Proteus

    2

    Pill dispenser SentiCare

    Products not endorsed by KP

    | 2013 Kaiser Permanente. Proprietary & confidential.35

    Products not endorsed by KP

  • 7/29/2019 Dr. Chow Technologies Presentation

    36/41

    Robots

    Hector the robot CompanionAble

    mPower 100

    Myomo

    eLEGS by Berkeley Bionics Zimbio

    VGo

    Legally blind driver in self-driving car Google

    iRobot

    Paro baby seal

    Telepresence

    robots

    Autom weight loss coach

    Intuitive Automata

    1 4

    6

    8

    7

    5

    oducts ot e do sed by

    | 2013 Kaiser Permanente. Proprietary & confidential.36

    32

    Products not endorsed by KP

  • 7/29/2019 Dr. Chow Technologies Presentation

    37/41

    Natural Interfaces

    CSM

    Electrical signal speech recognition NASA

    PrimeSense

    Gaze tracking Tommy Strandvall

    Tobii eye gaze tracking system engadget

    Kinect MIDI interface Microsoft

    Nintendo Wii Nintendo1

    3

    5

    2

    64

    y

    | 2013 Kaiser Permanente. Proprietary & confidential.37

    Products not endorsed by KP

  • 7/29/2019 Dr. Chow Technologies Presentation

    38/41

    Golden-I

    AR glasses Motorola

    Augmented and Virtual Reality

    Real-time sign translation Word Lens

    Burn surgery under VR anesthesia Univ. Washington

    VR multi-user simulation training Forterra

    Molecular

    drug

    modeling

    Roche

    Vuzix AR Smart Glasses engadget

    1 42

    6

    Google Glass Google

    7

    3

    y

    | 2013 Kaiser Permanente. Proprietary & confidential.38

    5

    Products not endorsed by KP

  • 7/29/2019 Dr. Chow Technologies Presentation

    39/41

    Next-Gen Technologies

    Wristband interface

    NEC

    Tongue drive Georgia Tech

    MIT bio-

    electronic

    ocular

    implant

    engadget

    Brain-car interface, Emotiv EEG Free University of BerlinEEG interface Neurosky

    Stretchable skin sensor MC10

    Skinput Microsoft

    1 3

    5

    2

    6

    4

    y

    | 2013 Kaiser Permanente. Proprietary & confidential.39

  • 7/29/2019 Dr. Chow Technologies Presentation

    40/41

    Challenges

    Strategic prioritization and planning are critical

    Clinician does not physically touch patient Limited or no reimbursement

    Lack of outcomes research, practice standards

    Business model not yet well understood Significant workflow and care model disruption

    Disagreement on metrics

    Scalability and EHR integration issues

    Privacy/security, regulatory, legal issues

    Health care consumer must be willing and able

    to engage

    | 2013 Kaiser Permanente. Proprietary & confidential.40

  • 7/29/2019 Dr. Chow Technologies Presentation

    41/41

    Q & A

    [email protected]