Jonathan OsorioJ_osorio306@yahoo.com• (201) 696-8130

533-39th street, Apt 8, Union City, NJ 07087EDUCATION

New Jersey City University (NJCU) 2007-2014 o Major: Bachelor of Science in Criminal Justice

Union Hill High School Class of 2007

EXPERIENCEEdgewater Theatre, Edgewater, NJ June 4th 2010-PresentKey Holder Supervisor

Managerial Duties Cash Handling, drop deposit’s, calculating large amounts of cash of over

20,000 dollars, sales, coupon recognition, leadership skills, handling a staff of over 50 employees

Inventory counts of all products that are served Customer Service skills

Cashier and Customer Service Handled large amounts of cash, calculated coupons and group discounts,

developed excellent people skills In-depth knowledge of the job required to answer customers’ questions Answering phone calls that involve knowing exclusive information of the

company as well as job description and do resolve any questions for customers.

AppleBees Server, North Bergen, NJ July 11th 2014- October 2014

Constant Upselling to increase sell production Cashing Handling and Customer Service

AMC Theatre, Secaucus, NJ November 2007-Febuary 2009Cashier and Customer Service

Handle cash well; know pricing for tickets and concession stand. Know upgrades, coupons, and handling phone as well

Customer service and not afraid to speak in front of a big crowd Reason for leaving: Company closed down

Union Hill High School Summer 2004 &2005Summer Office Assistant

Performed manual labor and office work, including paper filing and updating Microsoft office files (such as Excel)

Handed phone and providing accurate information

LEADERSHIPOpportunity Scholarship Program (OSP) June- August 2007New Jersey City University

One of 20 participants chosen from a group of 100 Criminal Justice OSP students during the summer

Attended the program during summer 2007 from June 24th- August 17

SKILLS PC and Mac: Proficient in Office Suite Fluent in Spanish