Legazpi Otop

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    Information & Communications Technology (ICT) -ENABLED SERVICES

    LEGAZPI CITY

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    ICT-ENABLED SERVICES

    GOAL

    To Make ALBAY an ICT hub

    and one of the countrysinvestment destination for

    Business ProcessOutsourcing (BPO) Projects

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    ICT-ENABLED SERVICES

    THE ICT-ENABLED SERVICES, THEN Lack of ICT awareness among sectors Lack of ICT skilled manpower due to mismatch betweenindustry needs and available skills/talents

    Unstable/unreliable/expensive power cost

    Absence of local ICT incentives Lack of job opportunities Inadequate ICT infra/Unreliable TELCO services No ICT masterplan Few Players No active advocacy group that promotes the industry Lacks support from concerned agencies and localgovernment units

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    ICT-ENABLED SERVICESFOUR MAJOR STRATEGIES

    1. INFRASTRUCTURE DEVELOPMENT

    Goal:

    By 2010, Albay will be the countrys top choice for ICT

    companies and industrial ICT parks due to infrastructure

    stability and easy access points

    2. HUMAN CAPITAL DEVELOPMENT

    Goals:

    Improve the quality of IT knowledge and skills throughoutthe education and training supply chain

    Upgrading of Skills/competencies thrustandards/certification for Network Enabled Services

    Intensive ICT/IEC advocacy with focus on the grassroots

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    ICT-ENABLED SERVICES

    STRUCTURAL REFORM & DEVT.

    BRAND/MARKET DEVELOPMENT

    Goal:

    By 2010, Albay is one of the countrys producer of

    CYBER SERVICES and producers of ICT

    products/packages. Local Businesses uses the ICTExchanges to promote their products and services hereand abroad thus giving them greater productivity andgrowth.

    Goal:

    By 2010, Albay is one of the countrys top

    choice location of CYBER SERVICE companiesand producers of ICT products/packages.

    FOUR MAJOR STRATEGIES

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    ICT-ENABLED SERVICES

    Based on the Four Major DevelopmentStrategies Identified During the Provincial

    ICT Planning Workshop Conducted lastSeptember 7, 2005 Facilitated by thenCICT Commissioner Damian DomingoMapa

    ACCOMPLISHMENTS: 2006-2008

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    ICT-ENABLED SERVICES

    Brand Strategy Development and Marketing

    E-Commerce Training for Exporters: Doing Businessin the Web, the E-commerce Challenge Made Easy forFilipino SME Exporters

    Date :January 19-21, 2006Participants :18 Albay-based SMEsSponsors : DTI, PTTC, QUT-AusAid,

    CAT College

    ACCOMPLISHMENTS: 2006-2008

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    ICT-ENABLED SERVICES

    Brand Strategy Development and MarketingINFOTEK SHOW 2006

    Date : July 18-21, 2006Participants : 26 IT-related companiesVenue : Albay Astrodome

    Guests/Visitors : 3,000Sales Generated : P 1.5 millionIT Seminars : 20 topics# of Participants : 2,000Job Caravan : 5 BPO CompaniesJobs Generated : 50

    ACCOMPLISHMENTS: 2006-2008

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    ICT-ENABLED SERVICES

    Brand Strategy Development and Marketing

    e-SERVICES PHIL. GLOBAL SOURCING CONFRENCE &EXHIBITION 2008

    - Legazpi City, through Embarcadero participated in the exhibit andwas featured as one of the Next Wave Cities in the Regional IT HubsProject of the DTI.

    Date : February 11-12, 2008Participants (Conference) : 40 (from Albay)Venue : SMX Convention Center

    Pasay City

    ACCOMPLISHMENTS: 2006-2008

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    ICT-ENABLED SERVICES

    Incentive Development Strategy

    ACCOMPLISHMENTS: 2006-2008

    1. Amended the Legazpi Investment Incentive Code that nowincludes new Priority Development and Investment Areas in theUrban Center (includes ICT-enabled and other service-orientedinvestments) and the Provision of New Incentives both toExisting and New Investors

    2. Business/Study Mission to the Philippine Economic ZoneAuthority, IT Buildings and Parks in Metro Manila in preparationfor the Declaration of the Legazpi IT Park.

    Date :June7-9,2006

    Participants : ICT-TWG members of theLegazpi City

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    ICT-ENABLED SERVICES

    Incentive Development Strategy

    ACCOMPLISHMENTS: 2006-2008

    Business/Study Mission to Bacolod City, Cebu City &General Santos City to benchmark on the ImplementingRules and Regulations (IRR) of their respective InvestmentIncentive Codes and other development efforts as inputs to

    the TWG teams preparation of Legazpi Citys amendedIRR.

    Date : May 5-9, 2008Participants : Task Force On Investments

    TWG members of theLegazpi City

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    ICT-ENABLED SERVICES

    Infrastructure Development Strategy

    ACCOMPLISHMENTS: 2006-2008

    Resolution No. 0119-2006 Declaring the Building and Compoundof the Ibalong Centrum for Recreation as the Legazpi IT Park

    Declared as IT Park on November 23, 2006

    during the Bicol ICT Congress

    Embarcadero IT Park

    Declared by PEZA as an IT Park on November 28, 2007A reclaimed area at the Legazpi Port that will offer 31,000sq.m. for BPO company-locators

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    ICT-ENABLED SERVICES

    Manpower Development Strategy

    ACCOMPLISHMENTS: 2006-2008

    English Language Enrichment Course Focused on LanguageProficiency, Advance Grammar, Vocabulary and EffectiveCommunication Skills under the Canadian Executive ServiceOrganization of the Canadian International Development Agency(CESO-CIDA)

    Duration : September 5 October 5, 2006Consultant/Trainer : Ms. Patricia BakerRecipients : 109 Graduating students

    and 20 faculty members of

    CATC & SLTCFI

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    ICT-ENABLED SERVICES

    Manpower Development Strategy

    ACCOMPLISHMENTS: 2006-2008

    Scholarship Programs on ICT Courses Local Government Unit of Legazpi

    Free-Training for Call Center Agents

    Date of Implementation : 2006 todateNumber of Scholars : 1,500Number of Graduates/Beneficiaries : 1,500Employment Rate : 60% - 70%

    Free Training for Medical TranscriptionistDate of Implementation : 2006 - 2007Number of Scholars : 100Number of Graduates : 100

    Employment Rate : 60% - 70%

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    ICT-ENABLED SERVICES

    Manpower Development Strategy

    ACCOMPLISHMENTS: 2006-2008

    IT Education Training Grant through the Korean Internet Volunteers (KIV)under the Korean Agency for Digital Opportunity and Promotion (KADO)

    First Engagement :Duration : July 31 2006 August 18, 2006

    Consultants/Trainers : Four Korean Masters studentsRecipients : 39 Graduating IT students of CATCPrograms Taught : Java Programming, Web Design

    & Korean Language and CultureSecond EngagementDuration : July 21, 2007 August 18, 2007Consultants/Trainers : Korean studentsRecipients : 36 Graduating IT students of CATC

    Programs Taught : Web page, XTML Programming,PHP Programming, Adobe Premier

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    ICT-ENABLED SERVICES

    Manpower Development Strategy

    ACCOMPLISHMENTS: 2006-2008

    Forum on Business Process OutsourcingDate : March 15, 2007Venue : Bicol University-Daraga Campus

    Participants : 86 Students and Faculty MembersSpeakers : Owners and Officers of local BPOs

    (MBS Tek, DWCL-Call CenterMayon Transcription Services,Content Online Services, andAll Nations e-Language Conversion)

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    ICT-ENABLED SERVICES

    Manpower Development Strategy

    ACCOMPLISHMENTS: 2006-2008

    DepEd-AICTA Computer Training Project for ICT Coordinators &Secondary School Principals of Albay Division

    Date : May 2-5, 2007

    Venue/Host : Bicol UniversityParticipants : 96 ICT-Coordinators & PrincipalsTrainers/Facilitators: IT Experts and Professors from AMA

    Computer College-Legazpi, BicolUniversity, CAT College, andSL Techno. College Foundation

    Topics/Subjects : Day 1 Computer HardwareDay 2 Assembling and Disassembling

    a ComputerDay 3 Basic Troubleshooting and

    MaintenanceDay 4 Installing Windows-Based

    Programs

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    ICT-ENABLED SERVICES

    Manpower Development Strategy

    ACCOMPLISHMENTS: 2006-2008

    ICT Focused Group DiscussionDate : April 11, 2008

    Venue/Host : DTI-5 Conference RoomParticipants : 14 Major ICT Stakeholders in AlbayFacilitator : Ms. Rose Kwan of CITEMOutput : Albay ICT Roadmap

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    MILESTONES1. Improved/more active partnership between

    Government Line Agencies and the private sectorthrough the Albay ICT Association (AICTA)

    2. Implemented Free ICT Trainings (call center agents,med trans, etc.) through the LGU-Legazpi and otherLocal Officials that created new employmentopportunities for local IT manpower.

    3. Encouraged investors to put up Professional TrainingCenters for Call Center Agents and MedicalTranscriptionists

    4. Entry of the following BPO Companies:

    * Call Centers (MBS Tek, DWCL, RAB Outsource

    Solutions, SLTCFI, Asia Pacific Technosys, Inc.)

    * Medical Transcription (M3 Medical Mgt.,

    Bicol Transcription Masters, etc.)

    * Data Processing/Conversion (COSI, ANELC,)

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    MILESTONES4. Provided 2,000+ jobs to local IT

    Professionals/workers

    5. Amended Investment Incentive Code providesIncentive for ICT-related investments

    6. PEZA Declaration of Embarcadero IT Park hasput Legazpi to the IT Map of the Philippines

    7. Enhanced the IT Knowledge & Skills of Local ICTGraduates and Professionals through partnership

    training programs with International Partnerssuch as CESO-CIDA & KADO (Korean)

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    STAKEHOLDERS1. Department of Trade and Industry

    2. Albay SMED Council

    3. Local Government Unit of Legazpi

    4. Philippine Economic Zone Authority

    5. Albay ICT Association

    6. Academe

    7. Embarcadero IT Park

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    THANK YOU!