INVESTIGACIÓN QFD

7/26/2019 INVESTIGACIN QFD

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NDICE

INSTITUTO TECNOLGICO

SUPERIOR DE MISANTLA

INGENIERA DE DESARROLLO.

PORTAFOLIO DE EVIDENCIAS.

P R E S E N T A

JOS DE JESS MENDOZA OSORIO

DOCENTE:LUIS MEJA MACARIO

MISANTLA, VER. JUNIO, 2016


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TEMA: QFD............................................................................................................................. 3

1.1 CONCEPTUALIZACIN................................................................................................3

1.2. HISTORIA..................................................................................................................... 3

1.3 METODOLOGA DEL QFD.............................................................................................61.3.1 Fase I: Ma!"# $e %&a'ea(")' * (asa $e &a (a&"$a$....................................................6

1.3.2 Fase II: Des%&"e+,e $e %a!es * $"se-*....................................................................

1.3.3 Fase III: P&a'"/"(a(")' $e %!*(es*s..........................................................................

1.3.0 Fase III: C*'!*& $e %!*(es*.....................................................................................

REFERENCIAS.....................................................................................................................1

tEMA: QFD


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1.1 CONCEPTUALIZACIN.

E& $es%&"e+,e $e &a /,'(")' $e (a&"$a$ * QFD %*! s,s s"+&as "'+&esas4 es ,' 5*$*

$e $"se-* $e %!*$,(*s 7 se!8"("*s 9,e !e(*+e &as $e5a'$as 7 e%e(a"8as $e &*s (&"e'es 7

&as !a$,(e e' %as*s s,(es"8*s a (a!a(e!;s"(as ('"(as 7 *%e!a"8as sa"s/a(*!"as. L,e+*

$e ,'a "'!*$,((")' * "&,s!a5*s &*s (*'(e%*s

%!"'("%a&es $e& QFD $esa(a5*s s,s 8e'a>as 7 $a5*s !e(*5e'$a("*'es $e ,s*. U"&"#a5*s

e' &a %!ese'a(")' e& $"se-* *!"+"'a& $e ,' e'8ase /a!5a(,"(*. Pa!a =!"'$a! ,'a

%e!s%e("8a a5%&"a 7 5*$e!'a $e& QFD $es(!"="5*s s,s %!"'("%a&es (a5%*s $e a%&"(a(")' 7

a&+,'*s e'/*9,es ',e8*s ,"&"#a$*s e' s, (*'s!,((")'. F"'a&5e'e %!ese'a5*s ,'

!es,5e' 7 (*'(&,s"*'es.

1.2. HISTORIA.

E& QFD se $esa!!*&&) e' e& ?a%)' a%*'eses *!"+"'a&es. Des$e s,s "'"("*s /,e (*'s"$e!a$a

%a!e $e& a'$*

(*5* (*'s,&*!es ee!'*s se $esa!!*&&) &a 5a!"# $e &a (a&"$a$ 9,e s"se5a"#a=a &a

!e&a(")' e'!e &as 'e(es"$a$es $e &*s (&"e'es 7 &as (a!a(e!;s"(as $e (a&"$a$ "'(*!%*!a$as

e' &*s %!*$,(*s &a 5a!"# $e &a (a&"$a$ (*'s",7e


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%,=&"() ,' es,$"* s*=!e &as a%&"(a("*'es $e& QFD e' e5%!esas >a%*'esas $*'$e se &*

,"&"#a=a %a!a *=>e"8*s (*5* &*s s"+,"e'es:

Esa=&e("5"e'* $e &a (a&"$a$ $e $"se-* 7 &a (a&"$a$ %&a'"/"(a$a Rea&"#a(")' $e& =e'(*!a $e %!*(es*s (*5* &a %&a'"/"(a(")' e5%!esa!"a&.

E"se' a%&"(a("*'es $e& QFD e' ',5e!*s*s %a;ses $e E,!*%a 7 a5="' e' &a

A!+e'"'a A,s!a&"a K!as"& C*!ea C*!a! &a (*5,'"(a(")' 7 &a %&a'"/"(a(")'

e'!e !eas /,'("*'a&es (*5* 5a!e"'+ e "'+e'"e!;a esas !eas s,e&e' !a=a>a! e'

(*5%a!"5"e'*s esa'(*s e' $*'$e se (*'(e'!a' &*s e5as 7 e%e(a"8as $e !a=a>*%!*%"*s $e (a$a ,'a 7 %*! e'$e s,e&e' %e!$e! e& *=>e"8* %!"'("%a& $e s, !a=a>*: e& (&"e'e.

E' &*s @&"5*s a-*s


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(*5%!e's")' $e /e')5e'*s *!+a'"#a("*'a&es 7 a &a 5e>*!a $e se!8"("*s e' e& se(*! %@=&"(* 7

e' &a e$,(a(")'. A&+,'*s 5*$e&*s $e& QFD e5%&ea' e'/*9,es 9,e (*'e5%&a' e& "5%a(*

a5="e'a& $e &*s $"se-*s. E' e& e!!e'* 5e*$*&)+"(* /"'a&5e'e 8a!"*s a,*!es e"8as (*5* &a 8*# $e& (&"e'e.

1.3 METODOLOGA DEL QFD.

E& QFD es e>e 9,e (*5,'"(a e& (*'!*& $e (a&"$a$ !a$"("*'a& 7 e& $"se-* $e %!*$,(*

$,!a'e s, ea%a e5%!a'a. Ese %e!5"e $e/"'"! &* 9,e


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E& (*'(e%* =s"(* $e &a 5e*$*&*+;a es !as&a$a! &*s !e9,e!"5"e'*s $e& ,s,a!"* "$a$ 7 %*! se! &a =ase /,'$a5e'a& %a!a &as /ases s"+,"e'es se !aa! (*' 5s

$ea&&e e' ese a!;(,&*.

L*s *=>e"8*s /,'$a5e'a&es $e& $esa!!*&&* $e esa 5a!"# s*':

I$e'"/"(a! &*s !e9,e!"5"e'*s $e& (&"e'e. Dee!5"'a! *%*!,'"$a$es (*5%e""8as. Dee!5"'a! !e9,e!"5"e'*s 7 es%e("/"(a("*'es $e& $"se-*.


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Dee!5"'a! !e9,e!"5"e'*s %a!a %*se!"*!es es,$"*s.

La Casa $e &a Ca&"$a$ (*'sa $e *(


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E' e& %!*7e(* Des%&"e+,e $e /,'(")' (a&"$a$ QFD4 a%*7a$* 5e$"a'e &)+"(a $"/,sa

%a!a !e9,e!"5"e'*s $e $"se-* $e %!)es"s 5"*e&(!"(a $e 5a'* se %!ese'a ,'a

*%"5"#a(")' %a!a e& $esa!!*&&* $e &a (asa &a (,a& (*'sa $e *(*! "$ea $e $"se-* $ee!5"'a! &as%a!es (!;"(as &as (a!a(e!;s"(as $e &as %a!es (!;"(as 7 &*s ;e5s %a!a %*se!"*!es

$esa!!*&&*s.

1.3.3 Fase III: P%a&!-'a'!(& #e $)'es)s


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L*s %!*%)s"*s $e &a /ase $e %&a'"/"(a(")' $e %!*(es*s s*': $ee!5"'a! &a 5e>*!

(*5="'a(")' e'!e e& $"se-* 7 &*s %!*(es*s $ee!5"'a! &*s %a!5e!*s (!;"(*s $e &*s

%!*(es*s 7 esa=&e(e! s,s 8a&*!es *=>e"8*s.

1.3. Fase III: C)&t)% #e $)'es)

F"'a&5e'e e' &a /ase $e (*'!*& $e %!*(es*s se (!ea' "'$"(a$*!es $e a(,a(")' %a!a

s,%e!8"sa! e& %!*(es* $e %!*$,((")' 5a'e'"5"e'* 7


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a(,##" E'!"9,e 164. La +es")'

INVESTIGACIÓN QFD

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