Dossier tco logístico victransa eng

Logistics advice, storage, picking, cross-docking,

transportation, and national and international distribution

Logistic Services Presentation

Your Partner in Integrated Logistics



Victransa began its activity in 1984 as a

goods transportation company.

As a result of sustained growth we currently

have modern facilities in Vic (headquarters), as

well as our own branches with warehouses in

Madrid and Valencia, with 50,000 cubic metres

of storage volume.

As a transport company, we have a fleet of 125

transport vehicles and a team made up of

some 200 professionals who are passionate

about our clients’ satisfaction.

Since 2002 we have expanded our activity as a

Logistics Operator specialising in the storage

and management of your goods, at a national

level.

Our commitment, based on your trust, thanks to

the integration with the client and the excellence

of our service, enables us to be a leading

company in the logistics and transportation

sector.

Presentation



At Victransa we have a maxim; to be perceived by

our clients as an integral part over their

organisation.

For this reason, we have the flexibility to adapt

and incorporate the options that our client needs,

based on our experience as a logistics operator

specialising in the storage, management and

distribution of products.

Trust, excellence and cost-effectiveness are

the mainstays of our service

A passion for Logistics

Trust

Our warehouse has the highest level of control, security and

compliance with the strict legal standards required for stored

products.

We have 24 hour surveillance, an enclosure that is

completely closed, and with a "food defence", self-

protection/fire, systems, ISO 9001 quality and ISO 14001

environment certificates.

Integrated service

To our large capacity warehouse in Vic, with over 14 years’

experience since 2002, we add the knowledge and know-how

of more than 30 years as a transport company, offering the

possibility of an integrated storage and transportation service

with a powerful and experienced team.

Cost-effectiveness

We want to be a company that is of value to your business,

providing competitive advantages for our clients.

VICTRANSA

CLIENT SATISFACTION

CLIENT LOYALTY

EXCELLENCY IN THE

SERVICE

Values

Transparency; in our commercial and operational

relationships.

Trust; sleep easy, your merchandise is safe and as

well-cared for as in your own home.

Integration; we are one more part of your

organisation, we integrate our team of professionals

as one part of your organisational resources.

Responsibility; with our social, ethical and

environmental commitments aimed at the

sustainability of people, the environment and

society in general.

Privacy; the information about your products is

properly safeguarded and preserved with our

commitment to confidentiality.



Mission

To offer our clients integrated logistics solutions

they can trust, contributing the maximum value to

their storage and transport requirements.

Vision

To be a logistics operator of repute on a national

level, providing solutions that are adaptable to

your needs and a reliable service that encourages

client loyalty.

Our commitment



General organisation

Operational-logistics organisation



Logistics process



Diagram of the internal logistics chain Goods entry process CLIENT

VICTRANSA CARRIER

PACKING LIST ENTRY ALERT

WAREHOUSE

OK

WAREHOUSE ADMINISTRATION

WAREHOUSE




• Optional sending of Proof of Unloading certificate to the client.

OK NO Inform the Customer

Inform the Customer

• Receipt of documentation

• Endorse carrier documentation

• Endorse carrier documentation • Unloading • Locate in “Waiting Area” • Validate physical goods received • Assign physical location in warehouse

• Label package • Assign physical location

• Enter entry in Warehouse Management program • Edit Labels



Diagram of the internal logistics chain Goods exit process CLIENT

ADMINISTRATION

WAREHOUSE

CARRIER VICTRANSA

• Receipt of Order • Enter details in Warehouse Management System • Check stocks • Edit “Exit Preparation” documentation

• Fetch product from the Warehouse • Prepare the delivery in accordance with the client’s conditions o Type of load (full – partial) o Picking o Packing - Labelling

• Locate in “Exit Dispatch Area”

WAREHOUSE

• Vehicle loading • Hand over of dispatch documentation • Driver signs Transportation Hand-over Satisfaction Note

ORDER EXIT ALERT

ADMINISTRATION

WAREHOUSE

OK NO Inform the Client

• Exit consolidation • Creation of dispatch documentation • Carrier documentation endorsement

OK

Inform the Client

WAREHOUSE • Optional sending of hand-over communication to the client.



Information about our warehouse

• Strategic location

• Availability for managing logistics from other

locations nationwide

• Palletising capacity of over 8,200 pallets

• Use of cutting-edge warehouse management

programs using radiofrequency (retractable to 11

metres high)

• Loading height up to 14 metres

• Height of location adaptable to the height of the

packaging

• Maximum width of location 250 cm

• Maximum depth of shelves up to 120 cm (EU

and American pallets)

Management experience and capacity At Victransa we have the management

experience and capacity in the sector that allows

us to adapt to your requirements and be one

more in your organisation.



• All products in general (not ADR goods)

• Products suitable for contact with food

• Products for animal consumption

• Products that require ASNDHC registration for

storage and transportation

• Subdivision by sectors to ensure that product

incompatibilities do not occur

Our warehouse is adapted for the

following products

At Victransa we have the management

experience and capacity in the sector that

allows us to adapt to your requirements and

be one more in your organisation.

Management experience and capacity



Work equipment

We have a wide range of vehicles for the internal

management of the products:

• Electric pallet-lifting trucks with folding platform

• Front-loading electric fork-lift trucks

• Retractable trucks


At Victransa we have the management

experience and capacity in the sector that

allows us to adapt to your requirements and be

one more in your organisation.

Connectivity

We have equipment that incorporates radio

communications, offering real time information on

the operations carried out in the warehouse.

In this way we can inform our clients of their

inputs, outputs, locations, stock inventories and

the conditions of products.



Our equipment includes RF (radio frequency)

terminals offering up-to-date, controlled and

moment by moment information about the

operations that we are carrying out.


At Victransa we have real-time information that

can be adapted to the needs of our clients,

allowing us to integrate ourselves as one more

part of their organisation.



For clients who wish to have an external

warehouse for logistic activities involving

refunding, recovering or returning goods due to

refusal, non-conformity or rejection by the recipient

or user, Victransa offers comprehensive logistics

management in reverse for their transportation,

management and storage.

Reverse logistics services

Producer /

Distributor

User /

Consumer

DIRECT LOGISTICS

REVERSE LOGISTICS

Benefits

• Simplification of the processes associated with

returns, refunds and claims

• Tranquillity of external management, agreed

according to the client's requirements and carried

out by a company expert in logistics management

• Reduction of internal costs associated with

reverse logistics processes.



1. A system for managing the Logistics Chain that

is flexible, adaptable and customisable to the

requirements of each client.

2. Having the latest connectivity systems that will

allow information and data transmission at the

moment that is real and reliable.

3. Allowing the traceability needed to ensure

that the user knows the history of the

transactions made.

4. Generating reports which allow the analysis

and monitoring of KPIs, performance indicators,

etc.

We place at your disposal our most

advanced technologies of management,

communication and information, above and

beyond an SGA.

We adapt our work systems to your

requirements so that you perceive them as

your own, considering 4 basic parameters:

The most advanced technologies

3. Monitoring the management of inputs and outputs

4. Stock management and storage operations.

5. Behaviour according to our clients’ requirements,

FIFO, LIFO, FEFO, batches, kits

1. Coding of items/products and traceability.

2. Monitoring the management of stocks

(palletising, packaging, locations, status)

Thanks to parameterisation and a password for

each client, it allows us to offer individually and

via the web:



We personalise your logistics management



We personalise your logistics management Examples

Real time viewing of the different work loads and

the status of orders and dispatches

Calculation of cost-effectiveness per

operator, client, KPIs

Different stock situations (available, reserved,

failed quality control, etc.) Traceability

Inputs as a result of importing data using EDI,

txt, XML, Excel

Incident management

Generating an incident at the moment of its

receipt, request, relocation, attaching an image

of the same and communicating it at the time

to the client.



We provide value for your logistics

Automatic tasks

We generate an automatic and parameterised

communication protocol for each client

depending on their information requirements,

e.g. sending an e-mail message on dispatching

an order, periodical sending by e-mail of

stocks, etc.

Personal manager

To make it feel like a close and trusted service,

Victransa assigns a personal manager to each

client to attend to and solve all their queries

and consultations related to their goods and

products.

This service encourages a closer and more

personal relationship with our clients.



Victransa, a complete human team

at your service.

Our team works in an integrated way and with

maximum involvement to offer solutions suited to

your requirements

Customer care

DACC

This department combines the departments of

customer attention and sales in a coordinated

way, offering a direct contact service with our

clients in order to resolve issues related to

commercial aspects, logistics management

and after-sales, much like a Call Centre.

Victransa, has a Corporate Management

department in order to ensure compliance with

applicable legal and regulatory requirements.



Commitment to quality,

safety and the environment

Registers • General Health Register, as a transporter of

food and food additives.

• Health Registry of Food Industries and

Products, as a carrier from Catalunya.

• Health register for the transportation and

storage of animal sub-products not destined for

human consumption, and products deriving from

these (ASNDHC).

Certificate Management Systems • Quality Management System ISO 9001

• Environment Management System ISO 14001

Since its inception, VICTRANSA has been a

company specialising in the transportation of

goods.

The Logistics Operator service arose with the

aim of providing a more convenient, safe and

reliable integrated service, incorporating the

services of transportation agency and

warehouse into a single organisation/partner.

Victransa integrates its logistics and

transportation services as a single team,

applying its knowledge and experience in order

to achieve an excellent service that meets our

clients’ requirements and expectations, into a

single interlocutor.



Distribution of products /

goods



Presentation of Logistics Services

Your Partner in Integrated Logistics



www.victransa.com

Tel: +34 93 889 5161

Fax: +34 93 883 3432

[email protected]

Postal address

C. Tavertet, 2

Pol. Ind. Malloles

08500 Vic (Barcelona)

Dossier tco logístico victransa eng

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