Clima Organizacional y Satisfacción Laboral Del Personal de Enfermería Del Departamento de...

8/19/2019 Clima Organizacional y Satisfacción Laboral Del Personal de Enfermería Del Departamento de Pediatría y Neonatol…

1/34

UNIVERSIDAD CÉSAR VALLEJO

MAESTRÍA EN GESTIÓN PÚBLICA

ASIGNATURA: MÉTODOS ESTADÍSTICOS

TEMA: CLIMA ORGANIZACIONAL YSATISFACCIÓN LABORAL DELPERSONAL DE ENFERMERÍA DELDEPARTAMENTO DE PEDIATRÍA YNEONATOLOGÍA DEL HOSPITAL DECHANCAY, 20!"

CICLO: II

LIMA # PERÚ

20!

C$%&'%()$


2/34

TITULO:

CLIMA ORGANIZACIONAL Y SATISFACCIÓN LABORAL DEL PERSONAL DE

ENFERMERÍA DEL DEPARTAMENTO DE PEDIATRÍA Y NEONATOLOGÍA

DEL HOSPITAL DE CHANCAY, 2015.

INTRODUCCIÓN

El Cl!" #$%"&'"(#&"l " &)*l !+&"l "-*(" " /$#(*# #$%"&'"(#&"l* *

&-l+* *& l" "-"((& *l 3*&*"$ *l $"3"4"#$ * "l+ *3# " 6+*

*7*& (#&-l(# *&$* l# $"3"4"#$* l" "+#$"* /#(# (#!/$#!#

(#& *l $"3"4#, l# 6+* * $"+(* *& +& (l!" #$%"&'"(#&"l *-")#$"3l*,

(#&ll*)" " -"l" * ("l" *& l" "*&(&. L" %l#3"l'"(& * + * l# !"($#

-*&!* * ** *!/# 6+* * &$#+(* *& ## l# &)*l* * l" #(*"

l" #$%"&'"(#&*, #&* 8&("!*&* * * !"#$ &*$9 *l $*&!*&#

*l (l!" *l "!3*&* #&* * *"$$#ll"&. E& *l P*$8 *l (l!" l"3#$"l )*&*

*&# "-*("# /$&(/"l!*&* /#$ *l *$9, *l ("&"&(#, "%#"!*&# -(#,

l" *("" /#3l"* * ("/"("(& *3# "l *!" * +$, l" 3"4"

$*!+&*$"(& l" &*(*" *l /*$#&"l, *# $"*& (#!# (#&*(+*&("

-"%", *!#$"l'"(& -(+l"* *& + "()"* l"3#$"l*, "+!*&#

l"$%" 4#$&"" * $"3"4# *7$" (#& *l %+*&* *%"* 6+* *ll# %&-(".

El /$**&* *+# *&* /#$ #34*)# %*&*$"l **$!&"$ l" $*l"(& *7*&*

*&$* *l (l!" #$%"&'"(#&"l l" "-"((& l"3#$"l *l /*$#&"l *

*&-*$!*$" *l */"$"!*&# * /*"$" &*#&"#l#%" *l H#/"l *

C;"&(" +$"&* *l 2015, *l *+# (#&*&* l# %+*&* *!": /# *

&)*%"(&, D*


3/34

P*$+'-. G'%'*.:

>C+=l * l" $*l"(& *&$* *l Cl!" #$%"&'"(#&"l S"-"((& l"3#$"l *l

/*$#&"l * *&-*$!*$" *l */"$"!*&# * /*"$" &*#&"#l#%" *l

H#/"l * C;"&(", 2015?

P*$+'-. E/'13(1$:

1.@ >C+=l * *l &)*l * $*l"(& *&$* (l!" #$%"&'"(#&"l *& + !*&&

$*l"(& (#& l" 4*-"+$", "-"((& l"3#$"l *& + !*&& $*l"(#&* (#&

+ +/*$#$*, *& *l /*$#&"l * *&-*$!*$" *l */"$"!*&# * /*"$"

&*#&"#l#%" *l H#/"l * C;"&(", 2015?

2.@ >C+=l * *l &)*l * $*l"(& *&$* *l (l!" #$%"&'"(#&"l *& + !*&&

$*l"(#&* &*$/*$#&"l* "-"((& l"3#$"l *& + !*&&, (#&(#&*

-(" *& *l $"3"4#, *& *l /*$#&"l * *&-*$!*$" *l */"$"!*&# *

/*"$" &*#&"#l#%" *l H#/"l * C;"&(", 2015?

.@ >C+=l * *l &)*l * $*l"(& *&$* *l (l!" #$%"&'"(#&"l *& + !*&&

"+#!" * l" *4*(+(& *l $"3"4# "-"((& l"3#$"l *& + !*&&

"-"((& (#& *l $*(#(!*&#, *& *l /*$#&"l * *&-*$!*$" *l

*/"$"!*&# * /*"$" &*#&"#l#%" *l H#/"l * C;"&(", 2015?

H(4&'/(/

H(4&'/(/ G'%'*.:

5H6 El (l!" #$%"&'"(#&"l SE RELACIONA SIGNIFICATIAMENTE (#& l"

S"-"((& l"3#$"l *l /*$#&"l * *&-*$!*$" *l */"$"!*&# *

/*"$" &*#&"#l#%" *l H#/"l * C;"&(", 2015.5HO6 El (l!" #$%"&'"(#&"l NO SE RELACIONA SIGNIFICATIAMENTE (#&

l" S"-"((& l"3#$"l *l /*$#&"l * *&-*$!*$" *l */"$"!*&# *

/*"$" &*#&"#l#%" *l H#/"l * C;"&(", 2015.

H(4&'/(/ E/'13(1$:

5H6 El Cl!" O$%"&'"(#&"l *& + !*&& $*l"(& (#& l" 4*-"+$", "-"((& l"3#$"l *& + !*&& $*l"(#&* (#& + +/*$#$* *l


4/34

/*$#&"l * * &)*l MEDIO *&* +&" $*l"(& %&-(")", *& *l

/*$#&"l * *&-*$!*$" *l */"$"!*&# * /*"$" &*#&"#l#%" *l

H#/"l * C;"&(", 2015.

5HO6 El Cl!" O$%"&'"(#&"l *& + !*&& $*l"(& (#& l" 4*-"+$",

"-"((& l"3#$"l *& + !*&& $*l"(#&* (#& + +/*$#$* *l

/*$#&"l * * &)*l MEDIO NO *&* +&" $*l"(& %&-(")", *& *l

/*$#&"l * *&-*$!*$" *l */"$"!*&# * /*"$" &*#&"#l#%" *l

H#/"l * C;"&(", 2015.

H(4&'/(/ E/'13(1$2:

5H6 El (l!" #$%"&'"(#&"l *& + !*&& $*l"(#&* &*$/*$#&"l*

"-"((& l"3#$"l *& + !*&& (#&(#&* -(" *& *l $"3"4#,

* * &)*l MEDIO *&* +&" $*l"(& %&-(")" *& *l /*$#&"l *

*&-*$!*$" *l */"$"!*&# * /*"$" &*#&"#l#%" *l H#/"l *

C;"&(", 2015.

5HO6 El (l!" #$%"&'"(#&"l *& + !*&& $*l"(#&* &*$/*$#&"l*

"-"((& l"3#$"l *& + !*&& (#&(#&* -(" *& *l $"3"4#,

* * &)*l MEDIO NO *&* +&" $*l"(& %&-(")" *& *l /*$#&"l *

*&-*$!*$" *l */"$"!*&# * /*"$" &*#&"#l#%" *l H#/"l *

C;"&(", 2015.

H(4&'/(/ E/'13(1$7:

5H6 El (l!" #$%"&'"(#&"l *& + !*&& "+#!" * l" *4*(+(&

*l $"3"4# "-"((& l"3#$"l *& + !*&& "-"((& (#& *l$*(#(!*&#, * * &)*l MEDIO *&* +&" $*l"(& %&-(")" *&

*l /*$#&"l * *&-*$!*$" *l */"$"!*&# * /*"$" &*#&"#l#%"

*l H#/"l * C;"&(", 2015.

5HO6 El (l!" #$%"&'"(#&"l *& + !*&& "+#!" * l" *4*(+(&

*l $"3"4# "-"((& l"3#$"l *& + !*&& "-"((& (#& *l

$*(#(!*&#, * * &)*l MEDIO NO *&* +&" $*l"(& %&-(")"

*& *l /*$#&"l * *&-*$!*$" *l */"$"!*&# * /*"$" &*#&"#l#%" *l H#/"l * C;"&(", 2015


5/34

O+8'&(9$/

G'%'*.

D**$!&"$ l" $*l"(& *7*&* *&$* *l (l!" #$%"&'"(#&"l l"

"-"((& l"3#$"l *l /*$#&"l * *&-*$!*$" *l */"$"!*&# *

/*"$" &*#&"#l#%" *l H#/"l * C;"&(".

E/'13(1$/:

" D**$!&"$ *l &)*l l" $*l"(& *7*&*, *&$* *l Cl!"

O$%"&'"(#&"l *& + !*&& $*l"(& (#& l" 4*-"+$", "-"((&

l"3#$"l *& + !*&& $*l"(#&* (#& + +/*$#$* *l /*$#&"l *

*&-*$!*$" *l */"$"!*&# * /*"$" &*#&"#l#%" *l H#/"l *

C;"&(", 2015.

2" D**$!&"$ *l &)*l l" $*l"(& *7*&*, *&$* *l (l!"

#$%"&'"(#&"l *& + !*&& $*l"(#&* &*$/*$#&"l* "-"((&

l"3#$"l *& + !*&&, (#&(#&* -(" *& *l $"3"4#, *& *l /*$#&"l

* *&-*$!*$" *l */"$"!*&# * /*"$" &*#&"#l#%" *l H#/"l

* C;"&(", 2015.

7" D**$!&"$ *l &)*l l" $*l"(& *7*&*, *&$* *l (l!"

#$%"&'"(#&"l *& + !*&& "+#!" * l" *4*(+(& *l $"3"4#

"-"((& l"3#$"l *& + !*&& "-"((& (#& *l $*(#(!*&#,

*& *l /*$#&"l * *&-*$!*$" *l */"$"!*&# * /*"$"

&*#&"#l#%" *l H#/"l * C;"&(", 2015.

" T($ )' I%9'/&(;.1(4%

El $"3"4# (#$$*/#&* " +&" &)*%"(& 3=(" * &)*l *($/)#

(#$$*l"(#&"l, *%8& l" (l"-("(& * H*$&=&*', F*$&=&*' B"/"

2010.


6/34

B=(", /#$6+* *= #$*&"" " l" 386+*" * &+*)# (#(!*&#

&+*)# ("!/# * &)*%"(& & +& -& /$=((# */*(-(# * &!*"# *

*($, (#(*$ &+*)# (#(!*&# $*l"(#&"# l" )"$"3l* (l!"

#$%"&'"(#&"l "-"((& l"3#$"l *& *l H#/"l * C;"&(", 2015

D*($/)", /#$6+* *l /$#/# * *($3$ (#!# * !"&-*"& l"

)"$"3l* *& *l !#!*&# * l" &)*%"(&. C#&ll*)" " "&"l'"$ !*$ l"

&-#$!"(& $*(#/l"" "(*$(" * l" )"$"3l* * *+# * (#$$*l"(#&"l,

/#$6+* *&* (#!# /$#/# !*$ *l %$"# * $*l"(& 6+* *7" *&$* l"

)"$"3l* (l!" #$%"&'"(#&"l "-"((& l"3#$"l *& *l H#/"l * C;"&(",

2015 l+*%# **$!&"$ *=& # $*l"(#&"" -&"l!*&* "&"l'"$ (;"

(#$$*l"(& H*$&=&*', F*$&=&*', B"/", 2010.

2" D(/'


7/34

P#$ + /"$* H*$&=&*' ("# *& C"$# 200, *7/$*" 6+* l" /#3l"(&

* !*$ " (&(+*&" 50 &)+#, l" /#3l"(& * %+"l " l" !+*$" /..

7" M='/&*.

S* *&*&* /#$ !+*$" "l +3(#&4+&# $*/$**&")# -&# 6+* * *7$"*

* l" /#3l"(& "((*3l* O3. (. /. . E *($, $*/$**&" +&" /"$* * l"

/#3l"(& #34*# * *+#. D* "ll * !/#$"&* "*%+$"$* 6+* l#

*l*!*&# * l" !+*$" *"& l# +-(*&*!*&* $*/$**&")# * l"

/#3l"(& 6+* /*$!" ;"(*$ %*&*$"l'"(#&*.

P"$" *l *+# *l /$**&* l" !+*$" * -&" /#$6+* (#'(# *l &8!*$# *

! /#3l"(& * *+#, ## *l /*$#&"l * *&-*$!*$": P$#-*#&"l 2

9(&(# * *&-*$!*$" 22 6+* l"3#$"& *& *l */"$"!*&# * P*"$"

N*#&"#l#%" *l H#/"l C;"&(".

7"2 M='/&*'$

P"$" *l *+# *l Cl!" O$%"&'"(#&"l S"-"((& L"3#$"l *l /*$#&"l *

*&-*$!*$" *l */"$"!*&# * P*"$" N*#&"#l#%" *l H#/"l

C;"&(", l" !+*$" -+* #3*&" /#$ !+*$*# /$#3"3l(#, /#$6+*

*7* *l ($*$# * 6+* ## l# +4*# *&%"& l" !!" /#3l" * *$

*l*%# /"$" -#$!"$ /"$* * l" !+*$". E *l +3%$+/# * l" /#3l"(& *& l"

6+* l" *l*((& * l# *l*!*&# */*&* * l" /$#3"3l" * l"

("$"(*$(" * l" &)*%"(&.

>" M?&$)$/ '/&.)/&(1$/

L" &*$/$*"(& * l# $*+l"# *l *+#, * $*"l' *& 3"* " l#

#34*)# */*(-(# /$#/+*# *& l" &)*%"(&. P"$" *l "&=l * l"

&-#$!"(& * + *"(" *($/)", (#& !*" * *&*&(" (*&$"l

/*$& /"$" l" )"$"3l* (+"&")" * /$#/#$(#&* /"$" l" )"$"3l*

("*%$(".

L" &-#$!"(& $*(#l*("" -+* /$#(*"" !/l-("" *& -$*(+*&("

/#$(*&+"l* !/l*, * l" (+"l* * /$#(* " *l"3#$"$ (+"$# %$=-(#.


8/34

El /$#(*"!*&# *"(# * l" &-#$!"(& * $*"l' (#& *l /"6+**

*"(# SPSS 1.

T*&*&# *& (+*&" l" &"+$"l*'" * l" )"$"3l* (+"l")" #$&"l*

/#l#!(", *l (#*-(*&* * (#$$*l"(& " +l'"$ * R;# S/*"$!"& /"$"

(#&$""$ l" ;/*.

!" V.()'@ C$%3(.+().)

El &$+!*&# 6+*

* +l' /"$"

*)"l+"$ *l (l!"

#$%"&'"(#&"l

"-"((& l"3#$"l, ;" # (#&$+# )"l"# /#$ *l /$#(*# * )"l*' *

(#&*&# /#$ ($*$# * 4+*(* *& *l 6+* * %+*$#& l# /$#(*!*&#

*"3l*(#:

@ S* *l%*$#& 4+*(* 6+* *3"& *&*$ (#(!*&# #3$* *l *!" " *$

*)"l+"# (#& l# &$+!*&#, 1 *7/*$# *& !*##l#%", # *7/*$# *& *l

=$*" * l" &)*%"(&.

T"3l" 1

Resultados de la confiabilidad del instrumento de Clima Organizacional y

Satisfacción Laboral del Personal de Enfermería del Departamento de

Pediatría y Neonatología del ospital de C!ancay" #$%&'

(uente) B"* * "# * l" /$+*3" /l##

I&*$/$*"(&:

E& l" "3l" 1 * #3*$)" *l $*+l"# * (#&-"3l", * "(+*$# "l Al-" *

C$#!3"(; &(" 6+* * %+"l 0,J, *l (+"l %&-(" 6+* *l &$+!*&# *&*

K"l" (#&-"3l" *%8& S## 2015, /.J. El $*+l"# * *l /$#(*#

$*"l'"# " l" &-#$!"(& 6+* 3$&"$#& 5 +4*# (#& ("$"(*$("

Al-" * C$#!3"(; N8!*$# * *l*!*&#

,J 2


9/34

!l"$* " l" !+*$" * *+#, *l &$+!*&# *= (#!/+*# /#$ 2 *!

(#& *("l" /#l!(" #$&"l*.

" R'/=&.)$/

" D'/1*(&(9$/

"" D'/1*(1(4% )' $/ *'/=&.)$/ )' . 9.*(.+': C(-. $*;.%(@.1($%.

T.+. !

Distribución de frecuencias y porcenta*es de Clima organizacional en el

personal de enfermería del departamento de pediatría y neonatología del

ospital de C!ancay" #$%&'

C(-. O*;.%(@.1($%.

F$*(+*&(" P#$(*&"4* P#$(*&"4*)=l#

P#$(*&"4*"(+!+l"#

=l#

B"4# ! , , ,

M*# 7! , , ,

Al# ! , , 00,0

T#"l >! 00,0 00,0


10/34

(igura 1 D$3+(& /#$(*&+"l * Cl!" #$%"&'"(#&"l *& *l /*$#&"l *

*&-*$!*$" *l */"$"!*&# * /*"$" &*#&"#l#%" *l H#/"l *

C;"&(", 2015.

I&*$/$*"(&

D* l" "3l" 5, -%+$" 1, !+*$" $*+l"# *"(# #3*&# *l /*$#&"l

* *&-*$!*$" *l */"$"!*&# * /*"$" &*#&"#l#%" *l H#/"l *

C;"&(" 2015, #&* * #3*$)" 6+* *l 11.11, *&*& +& &)*l 3"4# * (l!"

#$%"&'"(#&"l, *l .2 *&*& +& &)*l !*# *l 15.J *&*& +& &)*l

"l#,

""2 D'/1*(1(4% )' $/ *'/=&.)$/ )' . )(-'%/(4%: R'.1($%'/ 1$% .

8'3.&=*.

T"3l"

Distribución de frecuencias y porcenta*es de Relaciones con la *efatura del



R'.1($%'/ 1$% . J'3.&=*.

F$*(+*&(" P#$(*&"4* P#$(*&"4*

)=l#

P#$(*&"4*

"(+!+l"#

=l#

B"4# 20,0 20,0 20,0

M*# 70 , , ,

Al# 7,7 7,7 00,0

T#"l >! 00,0 00,0

(igura 2 D$3+(& /#$(*&+"l * Cl!" #$%"&'"(#&"l *& *l /*$#&"l * *&-*$!*$" *l*/"$"!*&# * /*"$" &*#&"#l#%" *l H#/"l * C;"&(", 2015.


11/34

I&*$/$*"(&

D* l" "3l" , -%+$" 2, !+*$" $*+l"# *"(# #3*&# *l /*$#&"l* *&-*$!*$" *l */"$"!*&# * /*"$" &*#&"#l#%" *l H#/"l *

C;"&(" 2015, #&* * #3*$)" 6+* *l 20.0, *&*& +& &)*l 3"4# * (l!"

#$%"&'"(#&"l *& + !*&& $*l"(#&* (#& l" 4*-"+$", *l .J *&*& +&

&)*l !*# *l 1. *&*& +& &)*l "l#.

""7 D'/1*(1(4% )' $/ *'/=&.)$/ )' . )(-'%/(4%: R'.1($%'/ 1$% .

8'3.&=*.T"3l" J

Distribución de frecuencias y porcenta*es de !*&& Relaciones

interpersonales de enfermería del departamento de pediatría y neonatología

del ospital de C!ancay" #$%&'

R'.1($%'/ (%&'*'*/$%.'/

F$*(+*&(" P#$(*&"4* P#$(*&"4*)=l#

P#$(*&"4*"(+!+l"#

=l#

B"4# 7!, 7!, 7!,

M*# 2 0,0 0,0 !,

Al# 2 >,> >,> 00,0

T#"l >! 00,0 00,0


12/34

F%+$" D$3+(& /#$(*&+"l *& l" !*&& $*l"(#&* &*$/*$#&"l* *& *l /*$#&"l **&-*$!*$" *l */"$"!*&# * /*"$" &*#&"#l#%" *l H#/"l * C;"&(", 2015.

I&*$/$*"(&

D* l" "3l" , -%+$" , !+*$" $*+l"# *"(# #3*&# *l /*$#&"l

* *&-*$!*$" *l */"$"!*&# * /*"$" &*#&"#l#%" *l H#/"l *

C;"&(" 2015, #&* * #3*$)" 6+* *l 5.5, *&*& +& &)*l 3"4# * (l!"

#$%"&'"(#&"l *& + !*&& $*l"(#&* &*$/*$#&"l*, *l .00 *&*& +&

&)*l !*# *l . *&*& +& &)*l "l#.


13/34

""> D'/1*(1(4% )' $/ *'/=&.)$/ )' . )(-'%/(4%: R'1$%$1(-('%&$ )'

&*.+.8$"

T"3l"

Distribución de frecuencias y porcenta*es de dimensión interpersonales del



F%+$" . D$3+(& /#$(*&+"l * !*&& &*$/*$#&"l *& *l /*$#&"l * *&-*$!*$" *l*/"$"!*&# * /*"$" &*#&"#l#%" *l H#/"l * C;"&(", 2015.

I&*$/$*"(&

D* l" "3l" , -%+$" , !+*$" $*+l"# *"(# #3*&# *l /*$#&"l

* *&-*$!*$" *l */"$"!*&# * /*"$" &*#&"#l#%" *l H#/"l *

R'1$%$1(-('%&$ )' T*.+.8$

F$*(+*&(" P#$(*&"4* P#$(*&"4* )=l# P#$(*&"4*

"(+!+l"#

=l#

B"4# 7 2, 2, 2,

M*# 2 >,> >,> 7,7

Al# 7 , , 00,0

T#"l >! 00,0 00,0


14/34

C;"&(" 2015, #&* * #3*$)" 6+* *l 2., *&*& +& &)*l 3"4# * (l!"

#$%"&'"(#&"l *& + !*&& $*l"(#&* &*$/*$#&"l*, *l . *&*& +&

&)*l !*# *l .J *&*& +& &)*l "l#.

""! D'/1*(1(4% )' $/ *'/=&.)$/ )' . )(-'%/(4%: A=&$%$-. )' .

'8'1=1(4% )' &*.+.8$

T"3l"

Distribución de frecuencias y porcenta*es de la +utonomía de la e*ecución del

traba*o en el



A=&$%$-. )' . '8'1=1(4% )' &*.+.8$

F$*(+*&(" P#$(*&"4* P#$(*&"4*

)=l#

P#$(*&"4*

"(+!+l"#

=l#

B"4# ! , , ,

M*# 2 >,> >,> !,

Al# 2>,> 2>,> 00,0

T#"l >! 00,0 00,0


15/34

F%+$" 5. D$3+(& /#$(*&+"l * !*&& "+#!" *l $"3"4# *l */"$"!*&# */*"$" &*#&"#l#%" *l H#/"l * C;"&(", 2015.

I&*$/$*"(&

D* l" "3l" , -%+$" , !+*$" $*+l"# *"(# #3*&# *l /*$#&"l

* *&-*$!*$" *l */"$"!*&# * /*"$" &*#&"#l#%" *l H#/"l *

C;"&(" 2015, #&* * #3*$)" 6+* *l 11.11, *&*& +& &)*l 3"4# * (l!"

#$%"&'"(#&"l *& + !*&& "+#!" *& l" *4*(+(& *l $"3"4#, *l

. *&*& +& &)*l !*# *l 2. *&*& +& &)*l "l#.


16/34

"" D'/1*(1(4% )' $/ *'/=&.)$/ )' . 9.*(.+' /.&(/3.11(4% .+$*."

T"3l" 10

Distribución de frecuencias y porcenta*es de la satisfacción laboral en el


ospital de C!ancay" #$%&

S.&(/3.11(4% L.+$*.

F$*(+*&(" P#$(*&"4* P#$(*&"4* )=l# P#$(*&"4*

"(+!+l"#

=l#

B"4# 7,7 7,7 7,7

M*# 2 >,> >,> ,

Al# 0 22,2 22,2 00,0

T#"l >! 00,0 00,0

F%+$" . D$3+(& /#$(*&+"l * l" )"$"3l* "-"((& l"3#$"l *l /*$#&"l * $"3"4# *l*/"$"!*&# * /*"$" &*#&"#l#%" *l H#/"l * C;"&(", 2015.

I&*$/$*"(&


17/34

D* l" "3l" 10, -%+$" , !+*$" $*+l"# *"(# #3*&# *l /*$#&"l

* *&-*$!*$" *l */"$"!*&# * /*"$" &*#&"#l#%" *l H#/"l *

C;"&(" 2015, #&* * #3*$)" 6+* *l 1., *&*& +& &)*l 3"4#

"-"((& l"3#$"l, *l . *&*& +& &)*l !*# *l 22.22 *&*& +&

&)*l "l#.

"" D'/1*(1(4% )' $/ *'/=&.)$/ )' . )(-'%/(4%: S.&(/3.11(4% 1$% .

*'.1(4% 1$% /=/ S='*($*'/

T"3l" 11

Distribución de frecuencias y porcenta*es de Satisfacción con la relación con

sus Superiores en el personal de enfermería del departamento de pediatría y

neonatología del ospital de C!ancay" #$%&

Satisfacción con la relación con sus superiores

(recuencia Porcenta*e Porcenta*e

,-lido

Porcenta*e

acumulado

.-lidos

/a*o 10 22,2 22,2 22,2

0edio 18 40,0 40,0 62,2

+lto 17 37,8 37,8 100,0

1otal 45 100,0 100,0


18/34

F%+$" J. D$3+(& /#$(*&+"l * l" )"$"3l* "-"((& l"3#$"l *l /*$#&"l * $"3"4# *l*/"$"!*&# * /*"$" &*#&"#l#%" *l H#/"l * C;"&(", 2015.

I&*$/$*"(&

D* l" "3l" 11, -%+$" J, !+*$" $*+l"# *"(# #3*&# *l /*$#&"l

* *&-*$!*$" *l */"$"!*&# * /*"$" &*#&"#l#%" *l H#/"l *C;"&(" 2015, #&* * #3*$)" 6+* *l 22.22, *&*& +& &)*l 3"4#

"-"((& l"3#$"l, *l 0.00 *&*& +& &)*l !*# *l J.J *&*& +&

&)*l "l#.

"" D'/1*(1(4% )' $/ *'/=&.)$/ )' . )(-'%/(4% S.&(/3.11(4% 1$% ./

1$%)(1($%'/ 3/(1./ )' &*.+.8$"

T"3l" 12

Distribución de frecuencias y porcenta*es de Satisfacción con las condiciones

físicas del traba*o" en el personal de enfermería del departamento de pediatría

y neonatología del ospital de C!ancay" #$%&

S.&(/3.11(4% 1$% ./ 1$%)(1($%'/ 3/(1./ )' &*.+.8$

F$*(+*&(" P#$(*&"4* P#$(*&"4*

)=l#

P#$(*&"4*

"(+!+l"#

=l#

B"4# 2 2, 2, 2,

M*# >2,2 >2,2 ,

Al# > 7, 7, 00,0

T#"l >! 00,0 00,0

F%+$" . D$3+(& /#$(*&+"l * l" )"$"3l* * l" !*&& "-"((& (#& l"(#&(#&* -(" *l $"3"4# *l /*$#&"l * $"3"4# *l */"$"!*&# * /*"$" &*#&"#l#%" *l H#/"l * C;"&(", 2015.

I&*$/$*"(&

D* l" "3l" 12, -%+$" , !+*$" $*+l"# *"(# #3*&# *l /*$#&"l

* *&-*$!*$" *l */"$"!*&# * /*"$" &*#&"#l#%" *l H#/"l *

C;"&(" 2015, #&* * #3*$)" 6+* *l 2.J, *&*& +& &)*l 3"4#

"-"((& l"3#$"l, *l 2.22 *&*& +& &)*l !*# *l 1.11 *&*& +& &)*l"l#.


19/34

"" D'/1*(1(4% )' $/ *'/=&.)$/ )' . )(-'%/(4% S.&(/3.11(4% 1$% .

.*&(1(.1(4% '% ./ )'1(/($%'/"

T"3l" 1

Distribución de frecuencias y porcenta*es de Satisfacción con la participación

en las decisiones" en el personal de enfermería del departamento de pediatría

y neonatología del ospital de C!ancay" #$%&

S.&(/3.11(4% 1$% . .*&(1(.1(4% '% ./ )'1(/($%'/

F$*(+*&(" P#$(*&"4* P#$(*&"4*

)=l#

P#$(*&"4*

"(+!+l"#

=l#

B"4# 2! !!, !!, !!,

M*# 20 >>,> >>,> 00,0

T#"l >! 00,0 00,0


20/34

F%+$" . D$3+(& /#$(*&+"l * l" )"$"3l* * l" !*&& S"-"((& (#& l"/"$(/"(& *& l" *(#&*, *l /*$#&"l * $"3"4# *l */"$"!*&# * /*"$" &*#&"#l#%" *l H#/"l * C;"&(", 2015.

I&*$/$*"(&

D* l" "3l" 1, -%+$" , !+*$" $*+l"# *"(# #3*&# *l /*$#&"l

* *&-*$!*$" *l */"$"!*&# * /*"$" &*#&"#l#%" *l H#/"l *

C;"&(" 2015, #&* * #3*$)" 6+* *l 55.5, *&*& +& &)*l 3"4# *& l"

)"$"3l* "-"((& l"3#$"l !*&& "-"((& (#& l" /"$(/"(& *& l"

*(#&*, *l . *&*& +& &)*l !*#.

7"" D'/1*(1(4% )' $/ *'/=&.)$/ )' . )(-'%/(4% /.&(/3.11(4% 1$% /=

&*.+.8$

T"3l" 1

Distribución de frecuencias y porcenta*es de Satisfacción con su traba*o" en el


ospital de C!ancay" #$%&


21/34

S.&(/3.11(4% 1$% /= &*.+.8$

F$*(+*&(" P#$(*&"4* P#$(*&"4*

)=l#

P#$(*&"4*

"(+!+l"#

=l#

B"4# > , , ,

M*# 27 !, !, 0,0

Al# >0,0 >0,0 00,0

T#"l >! 00,0 00,0

F%+$" 10. D$3+(& /#$(*&+"l * l" )"$"3l* * l" !*&& S"-"((& (#& l"/"$(/"(& *& l" *(#&*, *l /*$#&"l * $"3"4# *l */"$"!*&# * /*"$" &*#&"#l#%" *l H#/"l * C;"&(", 2015.

I&*$/$*"(&

D* l" "3l" 1, -%+$" 10, !+*$" $*+l"# *"(# #3*&# *l

/*$#&"l * *&-*$!*$" *l */"$"!*&# * /*"$" &*#&"#l#%" *l

H#/"l * C;"&(" 2015, #&* * #3*$)" 6+* *l ., *&*& +& &)*l


22/34

3"4# *& l" )"$"3l* "-"((& l"3#$"l !*&& "-"((& (#& + $"3"4#,

51.11 &)*l !*# *l .00 *&*& +& &)*l "l#.

"" D'/1*(1(4% )' $/ *'/=&.)$/ )' . )(-'%/(4% /.&(/3.11(4% 1$% '

*'1$%$1(-('%&$"

T"3l" 15

Distribución de frecuencias y porcenta*es de Satisfacción con el

reconocimiento" en el personal de enfermería del departamento de pediatría y

neonatología del ospital de C!ancay" #$%&

S.&(/3.11(4% 1$% ' *'1$%$1(-('%&$

F$*(+*&(" P#$(*&"4* P#$(*&"4*

)=l#

P#$(*&"4*

"(+!+l"#

=l#

B"4# 7, 7, 7,

M*# 22 >, >, ,

Al# 7,7 7,7 00,0

T#"l >! 00,0 00,0

F%+$" 11. D$3+(& /#$(*&+"l * l" )"$"3l* * l" !*&& S"-"((&(#& l" /"$(/"(& *& l" *(#&*, *l /*$#&"l * $"3"4# *l */"$"!*&#

* /*"$" &*#&"#l#%" *l H#/"l * C;"&(", 2015.


23/34

I&*$/$*"(&

D* l" "3l" 15, -%+$" 11, !+*$" $*+l"# *"(# #3*&# *l

/*$#&"l * *&-*$!*$" *l */"$"!*&# * /*"$" &*#&"#l#%" *l

H#/"l * C;"&(" 2015, #&* * #3*$)" 6+* *l J.J, *&*& +& &)*l

3"4# *& l" )"$"3l* "-"((& l"3#$"l !*&& "-"((& (#& *l

$*(#(!*&#, . &)*l !*# *l 1. *&*& +& &)*l "l#.

"2" R'/=&.)$/ I%3'*'%1(.'/

"2" P*='+. )' (4&'/(/ ;'%'*.

P"# 1: Pl"&*"!*&# * ;/*.

5HO6 El (l!" #$%"&'"(#&"l NO SE RELACIONA SIGNIFICATIAMENTE (#&

l" S"-"((& l"3#$"l *l /*$#&"l * *&-*$!*$" *l */"$"!*&# *

/*"$" &*#&"#l#%" *l H#/"l * C;"&(", 2015.

5H6 El (l!" #$%"&'"(#&"l SE RELACIONA SIGNIFICATIAMENTE (#& l"S"-"((& l"3#$"l *l /*$#&"l * *&-*$!*$" *l */"$"!*&# *

/*"$" &*#&"#l#%" *l H#/"l * C;"&(", 2015.

N)*l * (#&-"&'": 5 α 0.05

P"# 2: R*%l" * *(&

N)*l * C#&-"&'" *l 5 0.05

R*%l" * *(&:

/ , * $*(;"'" l" ;/* &+l"

/ Q , * "(*/" l" ;/* &+l"

P"# . C#$$*l"(#&*

T"3l" 1 Relación clima organizacional y satisfacción laboral C$**'.1($%'/


24/34

Cl!"

O$%"&'"(#&"l

S"-"((&

L"3#$"l

R;# * S/*"$!"&

Cl!" O$%"&'"(#&"l

C#*-(*&* * (#$$*l"(& ,000 ,!

S%. 3l"*$"l " ,000

N >! >!

S"-"((& L"3#$"l

C#*-(*&* * (#$$*l"(& ,! ,000

S%. 3l"*$"l ,000 "

N >! >!

. L" (#$$*l"(& * %&-(")" "l &)*l 0,01 3l"*$"l.

D*($/(& *l %$"# * $*l"(& *&$* l" )"$"3l*.

E& l" "3l" 1, l# $*+l"# *l "&=l *"(# "& (+*&" * l"

*7*&(" * +&" $*l"(& $0,5 *&$* l" )"$"3l*: (l!" #$%"&'"(#&"l

"-"((& l"3#$"l. E* %$"# * (#$$*l"(& &(" 6+* l" $*l"(& *&$* l"

)"$"3l* * /#)" *&* +& &)*l * (#$$*l"(& "l".

D*(& *"(".

L" %&-("(& * / 0.000 " α 0.05, &(" 6+* * "(*/" l" H1 *& *l

*&# %+*&* KE7* $*l"(& %&-(")" *&$* *l (l!" #$%"&'"(#&"l

"-"((& l"3#$"l *l /*$#&"l * *&-*$!*$" *l */"$"!*&# * /*"$"

&*#&"#l#%" *l H#/"l * C;"&(" 2015.

"2"2 P*='+. )' (4&'/(/ '/'1(3(1.

P"# 1: Pl"&*"!*&# * ;/*.

5H6 El Cl!" O$%"&'"(#&"l *& + !*&& $*l"(& (#& l" 4*-"+$",

"-"((& l"3#$"l *& + !*&& $*l"(#&* (#& + +/*$#$* *l /*$#&"l

* * &)*l MEDIO *&* +&" $*l"(& %&-(")", *& *l /*$#&"l *

*&-*$!*$" *l */"$"!*&# * /*"$" &*#&"#l#%" *l H#/"l *

C;"&(", 2015.

5HO6 El Cl!" O$%"&'"(#&"l *& + !*&& $*l"(& (#& l" 4*-"+$",

"-"((& l"3#$"l *& + !*&& $*l"(#&* (#& + +/*$#$* *l /*$#&"l

* * &)*l MEDIO NO *&* +&" $*l"(& %&-(")", *& *l /*$#&"l *


25/34

*&-*$!*$" *l */"$"!*&# * /*"$" &*#&"#l#%" *l H#/"l *

C;"&(", 2015.

N)*l * (#&-"&'": 5 α

0.05P"# 2: R*%l" * *(&

S* "(*/" H A #l# S%. 0,05

S* "(*/" H0 #l# S%. Q 0,05

P"# . C#$$*l"(#&*

T"3l" 1J Relación dimensión relaciones con la 2efatura y Satisfacción con larelación con sus superiores'

C$**'.1($%'/

R*l"(#&*

(#& l"

*-"+$"

S"-"((&

(#& l"

$*l"(& (#&

+

+/*$#$*

R;# *

S/*"$!"&

R*l"(#&* (#& l" *-"+$"

C#*-(*&* *

(#$$*l"(&

,000 ,>>

S%. 3l"*$"l " ,002

N >! >!

S"-"((& (#& l" $*l"(& (#& +

+/*$#$*

C#*-(*&* *

(#$$*l"(&,>> ,000

S%. 3l"*$"l ,002 "

N >! >!

. L" (#$$*l"(& * %&-(")" "l &)*l 0,01 3l"*$"l.

D*($/(& *l %$"# * $*l"(& *&$* l" )"$"3l*.

E& l" "3l" 1J, l# $*+l"# *l "&=l * $*l"(& *"(", /$**&"& +&

$;# * S/*"$!"& 0,002 *&$* l" )"$"3l* (l!" #$%"&'"(#&"l "-"((&

l"3#$"l, !#$"&# +&" $*l"(& /#)", (#& (#$$*l"(& %&-(")".

D*(& *"(".


26/34

L" %&-("(& * / 0.002 Q " α 0.01, &(" 6+* * "(*/" l" H0 *& *l

*&# %+*&* KN# *7* $*l"(& %&-(")" *&$* *l (l!" #$%"&'"(#&"l

!*&& $*l"(#&* (#& 4*-"+$" "-"((& l"3#$"l !*&& "-"((&

(#& l" $*l"(& (#& + +/*$#$* *l /*$#&"l * *&-*$!*$" *l */"$"!*&#

* /*"$" &*#&"#l#%" *l H#/"l * C;"&(" 2015.

"2"7 P*='+. )' (4&'/(/ '/'1(3(1. 2

P"# 1: Pl"&*"!*&# * ;/*.

5H6 El (l!" #$%"&'"(#&"l *& + !*&& $*l"(#&* &*$/*$#&"l*

"-"((& l"3#$"l *& + !*&& (#&(#&* -(" *& *l $"3"4#, * *

&)*l MEDIO *&* +&" $*l"(& %&-(")" *& *l /*$#&"l * *&-*$!*$" *l

*/"$"!*&# * /*"$" &*#&"#l#%" *l H#/"l * C;"&(", 2015.

5HO6 El (l!" #$%"&'"(#&"l *& + !*&& $*l"(#&* &*$/*$#&"l*

"-"((& l"3#$"l *& + !*&& (#&(#&* -(" *& *l $"3"4#, * *

&)*l MEDIO NO *&* +&" $*l"(& %&-(")" *& *l /*$#&"l * *&-*$!*$"

*l */"$"!*&# * /*"$" &*#&"#l#%" *l H#/"l * C;"&(", 2015.

N)*l * (#&-"&'": 5 α 0.05

P"# 2: R*%l" * *(&

S* "(*/" H A #l# S%. 0,05

S* "(*/" H0 #l# S%. Q 0,05

P"# . C#$$*l"(#&*

T"3l" 1 Relación dimensión relaciones interpersonales y satisfacción con lascondiciones físicas del traba*o

C$**'.1($%'/

R*l"(#&*

&*$/*$#&

"l*

S"-"((&

(#& l"

(#&(#&*

-(" *l

$"3"4#


27/34

R;# *

S/*"$!"&

R*l"(#&* &*$/*$#&"l*

C#*-(*&* *

(#$$*l"(&,000 ,2!

S%. 3l"*$"l " ,0>

N >! >!

S"-"((& (#& l" (#&(#&* -("

*l $"3"4#

C#*-(*&* *

(#$$*l"(&,2! ,000

S%. 3l"*$"l ,0> "

N >! >!

. L" (#$$*l"(& * %&-(")" "l &)*l 0,05 3l"*$"l.

D*($/(& *l %$"# * $*l"(& *&$* l" )"$"3l*.

E& l" "3l" 1, l# $*+l"# *l "&=l * $*l"(& *"(", /$**&"& +&

$;# * S/*"$!"& 0,0 *&$* l" )"$"3l* (l!" #$%"&'"(#&"l "-"((&

l"3#$"l, !#$"&# +&" $*l"(& /#)", (#& (#$$*l"(& %&-(")".

D*(& *"(".

L" %&-("(& * / 0.0 " α 0.05, &(" 6+* * "(*/" l" H0 *& *l

*&# %+*&* KE7* $*l"(& %&-(")" *&$* *l (l!" #$%"&'"(#&"l

!*&& $*l"(#&* &*$/*$#&"l* "-"((& l"3#$"l !*&&

"-"((& (#& l" (#&(#&* -(" *l $"3"4# *l /*$#&"l * *&-*$!*$"

*l */"$"!*&# * /*"$" &*#&"#l#%" *l H#/"l * C;"&(" 2015.

"2"> P*='+. )' (4&'/(/ '/'1(3(1. 7

P"# 1: Pl"&*"!*&# * ;/*.

5H6 El (l!" #$%"&'"(#&"l *& + !*&& "+#!" * l" *4*(+(& *l

$"3"4# "-"((& l"3#$"l *& + !*&& "-"((& (#& *l

$*(#(!*&#, * * &)*l MEDIO *&* +&" $*l"(& %&-(")" *& *l

/*$#&"l * *&-*$!*$" *l */"$"!*&# * /*"$" &*#&"#l#%" *l

H#/"l * C;"&(", 2015.

5HO6 El (l!" #$%"&'"(#&"l *& + !*&& "+#!" * l" *4*(+(& *l

$"3"4# "-"((& l"3#$"l *& + !*&& "-"((& (#& *l


28/34

$*(#(!*&#, * * &)*l MEDIO NO *&* +&" $*l"(& %&-(")" *& *l

/*$#&"l * *&-*$!*$" *l */"$"!*&# * /*"$" &*#&"#l#%" *l

H#/"l * C;"&(", 2015

.

N)*l * (#&-"&'": 5 α 0.05

P"# 2: R*%l" * *(&

S* "(*/" H A #l# S%. 0,05

S* "(*/" H0 #l# S%. Q 0,05

P"# . C#$$*l"(#&*

T"3l" 1 Relación dimensión +utonomía de la e*ecución del traba*o ySatisfacción con el reconocimiento'

C$**'.1($%'/

A+#!"

* l"

*4*(+(& *l

$"3"4#

S"-"((&

(#& *l

$*(#(!*&

#

R;# *

S/*"$!"&

A+#!" * l" *4*(+(& *l

$"3"4#

C#*-(*&* *

(#$$*l"(&,000 ,70

S%. 3l"*$"l " ,0>

N >! >!

S"-"((& (#& *l

$*(#(!*&#

C#*-(*&* *

(#$$*l"(&,70 ,000

S%. 3l"*$"l ,0> "

N >! >!

. L" (#$$*l"(& * %&-(")" "l &)*l 0,05 3l"*$"l.

D*($/(& *l %$"# * $*l"(& *&$* l" )"$"3l*.

E& l" "3l" 1, l# $*+l"# *l "&=l * $*l"(& *"(", /$**&"& +&

$;# * S/*"$!"& 0,01 *&$* l" )"$"3l* (l!" #$%"&'"(#&"l "-"((&

l"3#$"l, !#$"&# +&" $*l"(& /#)", (#& (#$$*l"(& %&-(")".

D*(& *"(".


29/34

L" %&-("(& * / 0.01 " α 0.05, &(" 6+* * "(*/" l" H0 *& *l

*&# %+*&* KE7* $*l"(& %&-(")" *&$* *l (l!" #$%"&'"(#&"l

!*&& "+#!" *& l" *4*(+(& *l $"3"4# "-"((& l"3#$"l

!*&& "-"((& (#& *l $*(#(!*&# *l /*$#&"l * *&-*$!*$" *l

*/"$"!*&# * /*"$" &*#&"#l#%" *l H#/"l * C;"&(".

C$%1=/($%'/

D* "(+*$# " l" "3l" 1, l# $*+l"# *l "&=l * $*l"(& *"(", 6+*

/$**&"& *l $;# * S/*"$!"& *&$* l" )"$"3l* (l!" #$%"&'"(#&"l

"-"((& l"3#$"l, !+*$" +&" $*l"(& /#)", (#& (#$$*l"(&

%&-(")". E# &(" 6+* * "(*/" l" ;/* "l*$&")" *& *l *&#

%+*&*: KE7* $*l"(& %&-(")" *&$* *l (l!" #$%"&'"(#&"l

"-"((& l"3#$"l *l /*$#&"l * *&-*$!*$" *l */"$"!*&# * /*"$"

&*#&"#l#%" *l H#/"l * C;"&(" 2015.

D* "(+*$# " l" "3l" 1J, l# $*+l"# *l "&=l * $*l"(& *"(", 6+*

/$**&"& *l $;# * S/*"$!"& *&$* (l!" #$%"&'"(#&"l S"-"((& (#& l"

$*l"(& (#& + +/*$#$*, !+*$" +&" $*l"(& /#)", (#& (#$$*l"(&

%&-(")". E# &(" 6+* * "(*/" l" ;/* "l*$&")" *& *l *&#

%+*&*: KE7* $*l"(& $*(" %&-(")" *&$* *l (l!" #$%"&'"(#&"l

l" "-"((& l"3#$"l *& + !*&& * "-"((& (#& l" $*l"(& (#& +

+/*$#$*, *l /*$#&"l * *&-*$!*$" *l */"$"!*&# * /*"$"

&*#&"#l#%" *l H#/"l * C;"&(". L!". 2015.

D* "(+*$# " l" "3l" 1, l# $*+l"# *l "&=l * $*l"(& *"(", 6+*

/$**&"& *l $;# * S/*"$!"& *&$* (l!" #$%"&'"(#&"l S"-"((& (#&

l" (#&(#&* -(" *l $"3"4# , !+*$" +&" $*l"(& &*%")", (#&

(#$$*l"(& &*7*&*. E# &(" 6+* * "(*/" l" ;/* &+l" *& *l

*&# %+*&*: KN# *7* $*l"(& $*(" %&-(")" *&$* *l (l!"

#$%"&'"(#&"l l" "-"((& l"3#$"l *& + !*&& * S"-"((& (#& l"

(#&(#&* -(" *l $"3"4#, *l /*$#&"l * *&-*$!*$" *l */"$"!*&# */*"$" &*#&"#l#%" *l H#/"l * C;"&(". L!". 2015


30/34

D* "(+*$# " l" "3l" 1, l# $*+l"# *l "&=l * $*l"(& *"(", 6+*

/$**&"& *l $;# * S/*"$!"& *&$* (l!" #$%"&'"(#&"l S"-"((& (#& l"

/"$(/"(& *& l" *(#&*, !+*$" +&" $*l"(& &*%")", (#&

(#$$*l"(& &*7*&*. E# &(" 6+* * "(*/" l" ;/* &+l" *& *l

*&# %+*&*: KN# *7* $*l"(& $*(" %&-(")" *&$* *l (l!"

#$%"&'"(#&"l l" "-"((& l"3#$"l *& + !*&& * "-"((& (#& l"

$*l"(& (#& l" /"$(/"(& *& l" *(#&*, *l /*$#&"l * *&-*$!*$" *l

*/"$"!*&# * /*"$" &*#&"#l#%" *l H#/"l * C;"&(". L!".

2015

D* "(+*$# " l" "3l" 20, l# $*+l"# *l "&=l * $*l"(& *"(", 6+*

/$**&"& *l $;# * S/*"$!"& *&$* (l!" #$%"&'"(#&"l S"-"((& (#&

+ $"3"4#, !+*$" +&" $*l"(& /#)", (#& (#$$*l"(& %&-(")". E#

&(" 6+* * "(*/" l" ;/* &+l" *& *l *&# %+*&*: KE7*

$*l"(& $*(" %&-(")" *&$* *l (l!" #$%"&'"(#&"l l" "-"((&

l"3#$"l *& + !*&& * "-"((& (#& + $"3"4#, *l /*$#&"l *

*&-*$!*$" *l */"$"!*&# * /*"$" &*#&"#l#%" *l H#/"l *

C;"&(". L!". 2015

D* "(+*$# " l" "3l" 21, l# $*+l"# *l "&=l * $*l"(& *"(", 6+*

/$**&"& *l $;# * S/*"$!"& *&$* (l!" #$%"&'"(#&"l S"-"((& (#& *l

$*(#(!*&#, !+*$" +&" $*l"(& &*%")". E# &(" 6+* *

"(*/" l" ;/* &+l" *& *l *&# %+*&*: KN# E7* $*l"(& $*("

%&-(")" *&$* *l (l!" #$%"&'"(#&"l l" "-"((& l"3#$"l *& +

!*&& * "-"((& (#& *l $*(#(!*&#, *l /*$#&"l * *&-*$!*$"*l */"$"!*&# * /*"$" &*#&"#l#%" *l H#/"l * C;"&(". L!".

2015


31/34

RECOMENDACIONES:

L# $*+l"# *l /$**&* $"3"4# * &)*%"(& /*$!*& $*"l'"$ l"

%+*&* $*(#!*&"(#&*:

E-*(+"$ #$" &)*%"(#&* /"$" *&-("$ l" )"$"3l* 6+* "-*("& *&

!"#$ %$"# *l (l!" #$%"&'"(#&"l. R*"l'"$ "ll*$* (#& *l /*$#&"l *

*&-*$!*$" *l */"$"!*&# * /*"$" &*#&"#l#%" *l H#/"l *

C;"&("

El"3#$"$ # "(+"l'"$ /"$(/")"!*&* *l !"&+"l * -+&(#&* *l

$*%l"!*&# &*$ * l" &+(&, *"$$#ll"$ "ll*$* /"$" /$#!#)*$ 3+("$

+&" $*l"(& "$!#&#" *&$* l# 4*-* l# $"3"4"#$*.

El"3#$"(& *4*(+(& * +& /$#*(# * !*4#$"!*&# * l"

(#&(#&* -(" *& l" 6+* #/*$"& l# ++"$# &*$ * ;#/"l'"(&

*l H#/"l * C;"&(".

P$#!#)*$ +&" /#l(" * "l#%# *&$* l# ++"$# &*$ /"$" l"

*l"3#$"(& * +& /l"& * /"$(/"(& *& l" #!" * *(#&* 6+* *&*&

6+* )*$ (#& *l 3+*& *$)(# 6+* * */*$" 3$&"$.

P$#!#)*$ l" l3*$" "+#!" *& l" #!" * *(#&* *& *l

**!/*


32/34

**!/*


33/34

REFERENCIA BIBLIOGRWFICAS

HERNWNDEZ SAMPIERI CARLOS FERNWNDEZ COLLADO Y PILAR

BAPTISTA LUCIO, M*##l#%" * l" I&)*%"(&, M(G$"X@Hll

I&*$"!*$("&", M97(#, D. F., 200.

SOTO UIROZ, R. L" * * !"*$" #(#$"# *& /"#.

GARZO, F. Y GARCIA, F. 1 E"(". E/"


34/34

1. ANEOS

A&*7# NV 1 M"$' * C#&*&(" A&*7# NV 2 F#$!"# * l" E&(+*"

Clima Organizacional y Satisfacción Laboral Del Personal de Enfermería Del Departamento de...

Documents

Transcript of Clima Organizacional y Satisfacción Laboral Del Personal de Enfermería Del Departamento de...