ANA ORTIZ

5143 North Hunters Court • Bensalem, PA 19020 (267)945-3537 & (267)992-3780

anaortizcolon@hotmail.com

Highly productive professional with over ten years of professional experience.

Summary of Competencies

Bilingual in English and Spanish • Interpersonal Communications • Organized • Time-Management

• Detailed • Leadership • Analytical • Problem Solving

Professional Experience

Submission Clerk November 2014 to Present

Binder & Binder

Philadelphia, PA

• Processes, maintains, and prepares a variety of legal forms, records, and reports;

• Verifies that information or data is complete, accurate, consistent, and in conformance with

prescribed format, procedures, and regulations.

• Organizes and tracks documents of cases, both electronically and in hard copy, and makes them

readily available and easily accessible to attorneys.

• Filing important documents.

• Prepares statements and documents for scanning.

• Sends to judges all documents required in each case.

Account Payable Associate May 2013 to April 2014

Perez & Associates Accounting Firm

San Juan, P.R.

• Handled all activities in accounts payable and receivable.

• Ensured timely payments of vendor invoices.

• Processed and sent purchase orders and credit memos.

• Produced a variety of financial reports.

• Assisted in the completion and maintenance of general ledgers.

• Responsible for negotiating past due accounts.

• Prepared payroll utilizing QuickBooks.

Compliance Monitor April 2011 to January 2013

Dept. of Justice Puerto Rico (Juvenile Justice Federal Program)

San Juan, PR

• Served as regulatory and compliance representative for audits/inspections for 160 facilities.

• Ensured that the facilities are in compliance with applicable requirements of Federal laws.

• Prepared audit work plans, audit documentation, audit findings, and recommendations for inclusion in the audit reports.

• Prepared reports of findings and recommendations for management on a weekly, monthly and

quarterly basis.

• Examined records of departments and interview employees to ensure recording of processes and

compliance with applicable laws and regulations.

• Analyzed data obtained for evidence of deficiencies in controls, or lack of compliance with laws, government regulations, policies or procedures.

• Monitored implementation of corrective and preventive action plans.

Administrative Assistant September 2009 to March 2011

Puerto Rico Mayor’s Federation

San Juan, PR

• Answered, screened, and handled inbound phone calls.

• Received and directed visitors and clients.

• Assisted with department/facility accounts receivable and accounts payable functions and responsibilities.

• Maintained calendar and daily appointments, and arranged meetings.

• Resolved administrative problems and inquiries.

Customer Relations Specialist February 2004 to August 2009

Chryslers International Services

Guaynabo, PR

• Provided service updates to customers

• Generated reports and follow-up on outstanding services.

• Coordinated with management, engineer and inspector to complete outstanding services and

inspections.

• Documented customer complaints and coordinated action with personnel to resolve issues.

• Draft and prepare files for final summary judgment and hearings.

• Monitored and generated reports for internal management (weekly, monthly and quarterly).

EDUCATION

Bachelor’s Degree in Business Administration

Major in Management

Metropolitan University of Puerto Rico

July 2007

References Available Upon Request.