Ana ContrerasSan Diego, CA | 619.794.9342 | contrerasba@gmail.com

Professional Summary Sales and marketing professional with 1 year of experience attracting, connecting with and converting consumers

through direct sales and exemplary customer service Powerful communicator using consultative selling skills to identify opportunities for consumers and highly

qualified prospects. Skilled in overcoming objections, building relationships and turning cold and warm calling into sales. Adept in conveying benefits of products/services as opportunities for customers and generating customer

interest. Expert in persuasively presenting product to consumers in their home via an interactive cooking show. Talented in expertly qualifying prospects, securing referrals and booking appointments on the spot/in-person.

Work Experience

Cooking-4-Life, Saladmaster, San Diego, CA.Consultant, July 2015-Present

Generate new leads from trade shows, social media, networking events and referrals from customers Demonstrate product in homes via a cooking demonstration Cold calling, warm calling and booking in person at trade shows, networking events, grocery stores and

social media Train new consultants on instant bookings, building relationships, connecting with prospects and building

value in product Coordinate door-to-door events to meet, qualify and book new prospects Follow up with customers to evaluate customer satisfaction and problem solve potential troubles Create and participate in engaging lead-generation programs for consultants Set up 10-20 new appointments per week

ABACus Behavior, San Diego, CA.Program Supervisor, November 2014-November 2015

Took over 5 cases upon joining company and spearheaded results Developed new goals and strategies for cases Evaluated progress, wrote reports, graphed behavioral goals and sent to San Diego Regional Center Trained therapists how to gain rapport with new clients and parents Educated therapists and parents how to increase and maintain desired behavior Complete intakes for new clients, write appropriate goals, train therapists on new cases and

implement programs Attend monthly meeting with clinical director and other supervisor to address client progress, discuss

therapist staff needs, manage cases and plan trainings for therapists Create relevant materials needed for cases Research and implement new trends in Applied Behavior Analysis Complete CEUs to maintain certification

ACES, Inc. San Diego, CA.Program Coordinator for Spanish Services, January 2008-November 2014

Created, directed and mentored Spanish speaking team to service Spanish speaking families impacted with autism throughout San Diego and Orange County

Completed over 350 intakes, administered tests to determine eligibility, need for services and to generate support for services from family members

Designed and implemented individualized programs for 330 families across 4 years Conducted in-person parent trainings Directed and managed a team of 7 supervisors and consistently coached up and coming interventionists who

displayed talent and tenacity for promotion

Analyzed, reported, graphed and sent monthly reports to San Diego Regional Center showcasing improvements in clients behavior and attainment of goals

Advocated for additional services for clients when needed and always attained those services Acted as the go-to for Spanish Team and all other teams at ACES Collaborated with speech pathologists, teachers, occupational therapists, physical therapists and

psychologists to develop appropriate, developmental goals for clients Worked closely with internal office staff to expedite referrals, client start dates and enrollment in social

programs Mentored supervisors how to build custom content programs for clients: created intervention plan and

goals, planned behavioral strategies with parents and interventionists, developed programs to decrease maladaptive behavior and increase desired behavior and expertly managed execution of behavioral program.

6 cases were declared typically developing by the age of 5 and the autism label was removed, children were able to enter kindergarten along with typically developing peers without an aide.

Wine Bank, San Diego, CA. September 2004-January 2009

Cashier in wine shop Bartender on Friday nights showcasing new wines Created powerful relationships with wine reps Create floor plan showcasing newest wines Increased wine sales by 20% in first 3 months

San Diego Unified School District, San Diego, CA.Special Education Teachers Aide, January 2004-2008

Worked with severely mentally retarded young girl for 4 years Assisted her in reading, writing, adaptive physical education, physical therapy, occupation therapy and speech

therapy Assisted with all other students and monitored progress in special education classroom and regular classroom

when applicable Facilitated daily living skills, play and social skills Participated in IEP’s (individualized Education Program) to guide team in creating appropriate, measurable goals

EducationUniversity of Arizona, Tucson, AZ.College of Education, B.A. 2002 Major: Elementary EducationCertification: Board Certified Assistant Behavior Analyst (BCaBA)Study Abroad: Studied in Cork, Ireland for six months, attended all classes and lived with American and Irish students

Interests : Traveling | Yoga | Cooking | Reading | Acro Yoga | Hiking | Nutrition | Piano | Dancing | Live Music______________________________________________________________________

Ana Contreras—Resume Page 2 | contrerasba@gmail.com | 619.794.9342 |