ADT Investor Day Presentation 2013

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    © 2013 ADT LLC dba ADT Security Services. All rights reserved.

    The ADT Corporation

    INVESTOR DAY PRESENTATION

    DECEMBER 6, 2013

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    Our reports, filings, and other public announcements may include “forward-looking statements” within the meaning of Section 27A of the Securities Act of 1933, as amended, and Section 21E of the

    Securities Exchange Act of 1934, as amended. These forward-looking statements relate to anticipated financial performance, management’s plans and objectives for future operations, business prospects,

    outcome of regulatory proceedings, market conditions and other matters. We make these forward-looking statements in reliance on the safe harbor protections provided under the Private Securities

    Litigation Reform Act of 1995. All statements, other than statements of historical facts, included in this presentation that address activities, events or developments that we expect, believe or anticipate will

    exist or may occur in the future, are forward-looking statements. Forward-looking statements can be identified by various words such as “expects,” “intends,” “will,” “anticipates,” “believes,” “confident,”

    “continue,” “propose,” “seeks,” “could,” “may,” “should,” “estimates,” “forecasts,” “might,” “goals,” “objectives,” “targets,” “planned,” “projects,” and similar expressions.  These forward-looking statements

    are based on management’s current beliefs and assumptions and on information currently available to management that are subject to risks and uncertainties, many of which are outside of our control,

    and could cause future events or results to be materially different from those stated or implied in this presentation. Specific factors that could cause actual results to differ from results contemplated by

    forward-looking statements include, among others, the following:

    • competition in the markets we serve, including new entrants in these markets;

    • entry of potential competitors upon the expiration of non-competition agreements;

    • unauthorized use of our brand name;

    • risks associated with ownership of the ADT® brand name outside of the United States and Canada by Tyco International Ltd., our former parent company (“Tyco”); 

    • failure to enforce our intellectual property rights;

    • allegations that we have infringed the intellectual property rights of third parties;

    • failure to maintain the security of our information and technology networks;

    • interruption to our monitoring facilities;

    • an increase in the rate of customer attrition;

    • downturns in the housing market and consumer discretionary income;

    • our ability to develop or acquire new technology;

    • changes in U.S. and non-U.S. governmental laws and regulations;

    • increase in government regulation of telemarketing, e-mail marketing and other marketing upon cost and growth of our business;• risks associated with our non-compete and non-solicit arrangements with Tyco;

    • shifts in consumers’ choice of, or telecommunication providers’ support for, telecommunication services and equipment; 

    • our dependence on certain software technology that we license from third parties;

    • failure or interruption in products or services of third-party providers;

    • our greater exposure to liability for employee acts or omissions or system failures;

    • interference with our customers’ access to some of our products and services through the Internet by broadband service providers;

    • potential impairment of our deferred tax assets;

    • risks associated with acquiring and integrating customer accounts;

    • potential loss of authorized dealers and affinity marketing relationships;

    • failure to realize expected benefits from acquisitions;

    • risks associated with pursuing business opportunities that diverge from our current business model;

    • adverse developments in our relationship with our employees;

    • potential liabilities for obligations of The Brink’s Company under the Coal Act; 

    • changes in our credit ratings;

    • risks related to our increased indebtedness;

    • capital market conditions, including availability of funding sources;

    • potential liabilities for legacy obligations relating to the separation from Tyco;

    • failure to fully realize expected benefits from the separation from Tyco; and

    • difficulty in operating as an independent public company separate from Tyco.

    Given the risk factors and uncertainties that could cause our actual results to differ materially from those contained in any forward-looking statement, we caution investors not to unduly rely on our forward-

    looking statements. These risk factors should not be construed as exhaustive. We disclaim any obligations to and do not intend to update the above list or to announce publicly the result of any revisions

    to any of the forward-looking statements to reflect future events or developments. If one or more of these risks or uncertainties materialize or if our underlying assumptions prove to be incorrect, actual

    results may vary materially from what we projected, including the market prices of our common stock during the term and after the completion of the accelerated share repurchase, the ability of the broker

    selected by us to buy or borrow shares of our common stock, the ability to complete the share repurchases within the proposed timing or at all, the number of shares that ultimately will be repurchased, and

    the uncertainty regarding the amount and timing of future share repurchases by ADT and the origin of funds used for such repurchases. Consequently, actual events and results may vary significantly from

    those included in or contemplated or implied by our forward-looking statements. More detailed information about these and other factors is set forth in ADT's most recent annual report on Form 10-K, ourquarterly reports on Form 10-Q and in other subsequent filings with the U.S. Securities and Exchange Commission.

    Forward Looking Statements/Safe Harbor

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    Naren Gursahaney

    Chief Executive Officer 

    Michael Geltzeiler Chief Financial Officer 

    Don Boerema Senior Vice President and

    Chief Corporate Development Officer 

    Luis Orbegoso

    President, Small Business

    Alan Ferber

    President, Residential

    Introduction

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    Agenda

    Business Overview

     Year One Progress and FY14 Outlook

    Growing Our Business

    Residential Security and Automation

    Small Business Security and Automation

    PERS/Health

    M&A and Other Adjacencies

    Financial Overview and Cost Efficiency Program

    Concluding Remarks

    Q&A

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    What We Are Excited to Share About ADT Today

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    Leading Player in Residential and Small Business

    Security and Automation Markets

    Leading Player in Residential and Small Business Security & Automation Markets

    Large, Resilient and Growing Industry with Strong Growth Outlook

    ADT Has Clear Competitive Advantages:

    Leading Brand

    National and Local Scale for Sales, Service and Monitoring

    Standard-setting Technology, Products and Services

    Unique Multi-Channel Sales Network

    Consistent Mid-Single Digit Revenue Growth, Industry-leading Profit Margins and Customer

    Return Metrics that Drive Cash Flow Generation and Shareholder Returns

    1

    2

    3

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    Leading Player in Residential and Small Business

    Security and Automation Markets

    92% of RMR 8% of RMR

    Market Size

    Market Penetration

    Market Growth

    Residential

    Security & Automation

    Small Business Security &

    Automation

    $11.0 Billion $2.4 Billion

    4%-5% 3%-4%

    19% 50%

    13%

    1

    Market Share

    Rank in Market

    Contribution

    25%

    1

    Source: ADT Segmentation Study; ADT Penetration Study; IMS Americas Market for Remote Monitoring Services.

    Note: Markets include US and Canadian monitoring & services and installation/equipment revenues, unless otherwise noted.(1) Monitoring & services only, based on Bain HS&A national consumer survey estimate of household growth, 80% driven by automation services with premium RPU.

    (2) IMS Americas Market for Remote Monitoring Services , US and Canadian monitoring and services revenue growth.

    (3) Bain HS&A national consumer survey, based on number of subscribers.

    (1) (2)

    (3)

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    $14.4$14.5

    $15.9 $16.3$17.2

    $18.0$19.4

    2006 2007 2008 2009 2010 2011 2012

    Residential Small Business Commercial & Other

    Large, Growing and Resilient Market

    Continuous growth throughout

    market downturns

    (1) Barnes Industry & Market Overview. Residential and Small Business data based on IMS Americas Market for Remote Monitoring Services.

    (2) Monitoring & services only, based on Bain HS&A national consumer survey estimate of household growth, 80% driven by automation services with premium RPU.(3) IMS Americas Market for Remote Monitoring Services, US and Canadian monitoring and services revenue growth.

    (4) ADT Segmentation Study; ADT Penetration Study; IMS Americas Market for Remote Monitoring Services; Bain analysis. Addressable market includes monitoring & services and

    installation/equipment revenues for residential, fire, small and medium businesses in the US and Canada. Non-compete provisions with Tyco expire on September 29, 2014.

    US Monitoring & Services Revenue ($ in Billions) (1) 

    4% - 5%

    Residential

    Security and Automation

    Annual Growth

    (2)

    3% - 4%

    Small Business

    Security and Automation

    Annual Growth

    (3)

     

    Consistent Historical Growth

    Strong Growth

    Outlook

    21B total ADT addressable market once non-compete expires in September 2014

    (4)

     

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    Clear Market Leader with Competitive Advantages

    6x

     

    size of our next largest competitor

    25%

    4%

    4%

    3%

    2%

    2%

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    13%

    14%

    20%

    23%

    88%

    Telco 2

    Telco 1

    Cable 1

    Traditional 1

    ADT Has Leading Brand Awareness

    ~90% Brand Awareness

    Among Consumers

    (1)

    Most Considered by

    Consumers When Choosing

    Their Security Provider

    (1)(2)

    50% of ADT Customers Did

    Not Consider Any Other

    Competitor During Their

    Purchase Process

     (3)

     

    3%

    5%

    5%

    6%

    41%

    Telco 2

    Traditional 2

    Traditional 1

    Cable 1

    4%

    4%

    7%

    8%

    50%

    Traditional 1

    Telco 2

    Cable 1

    All Others

    I did not consider

    any other

    companies

    (1) Bain HS&A national consumer survey (N=1,461).

    (2) Companies considered by

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    National / Local Scale in Sales, Service, and Monitoring

    • Monitoring Centers

    > 50k customers

    10k-50k customers

    < 10k customers

    Established and trusted across

    North America

    Lower marketing and sales costs

    per subscriber relative to main

    competitors

    National Scale

    Reduces Sales

    and Marketing

    Costs

    High regional density reduces

    monitoring and service costs

    Lower cost to serve per

    subscriber relative to main

    competitors

    Local Scale

    Reduces Cost to

    Serve

    Leverage scale to enhance

    Pulse upgrade campaigns

    Enables more robust

    technological innovation

    Platform for partnering and M&A

    Other Scale-

    Driven

    Advantages

    Unparalleled Scale of

    Over

    6.5 Million

    Customers

    Proven Scale Benefits

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    Connections

    Automation and scheduling

    Alerts

    Savings from consumption

    management and rate

    reductions

    Energy

    The foundation and heritage of

    ADT’s offer 

    Life Safety

    Media integration and control

    Real-time content

    Lifestyle

    Entertainment

    Standard-Setting Technology, Products and Services

    Comprehensive Safety

    and Automation

    Product Solutions

    Obsession with

    Protection

    Industry-Leading

    Innovation

    Superior Customer

    Experience

    n

    e

    r

    g

    E

    e

    a

    nm

    e

    Lifestyle

    Life Safety

    Smart

    Meter

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    Video: Our Greatest Advantage

    Average tenure of sales representatives

    3 years

    Average tenure of call center representatives

    4 years

    Average tenure of service technicians

    11 years

    Average tenure of install technicians

    7 years

    17,000 Employees

    who are Security Experts

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    Multi-Channel Model Provides Unique Advantages

    Indirect

    ResidentialNational Sales

    Center (NSC)

    HealthSmall Business

    (SB)

    Broad network of 3,900 sales

    professionals and 4,300

    installation and service

    technicians

    Largest dealer network in North

    America consisting of ~350

    authorized third-party dealers

    Strategic sales partners

    Complementary customer segments, marketing channels, geographies and promotional strategies

    Efficient use of overflow capacity

    Innovation driven by leveraging best practices and processes from ~350 potential sources

    Insulates against volatility

    Ability to leverage lower-cost channel at any point in time

    M&A

    Grow customer additions

    through acquisitions

    Proven history of integration

    capabilities

    3rd-Party (Lead &

    Sales Providers)

    Authorized Dealers

    Affinity

    (Lead Providers)

    Builder / HOAs

    (Lead Generators)

    Direct

    Large Bulk

    Acquisitions

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    5.0%

    1.2%

    3.6%

    Cable/Telecom

    0.2%

    3.9%

    1.4%

    FY2013

    LTM Attrition

    Lost to

    Competition

    Relocation

    Non-Pay

    Voluntary

    excl. Lost to

    Competition

    Lost to

    Competition

    New Entrants Highlight Attractiveness of Industry

    While ADT Continues to Win

    Subscribers Lost to Cable / Telecom Account

    for Only 0.2% of Customer Base

    ADT Winning Consistent Share of New

    Customers Despite New Entrants

    46% 48% 44%

    16%

    25%

    49%15%10%

    3%

    23%18%

    4%

    Past 12M 1-3 Years >3 Years

    ADT Other Security Firms Cable/Satellite Telecom

    Share of Total Subscribers by Installation Date (1) 

    Other

    Competitors

    ADT

    Stability

    (1) AlphaWise, Morgan Stanley Research, Survey of US Residential Security Market (2013, N=1,192).

    (2) Based on July 2013 internal survey results.

    (2)

    13.9% 1.4%

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    $1.8

    $2.3

    $3.0

    43.8%47.5%

    51.1%

    $0

    $1

    $1

    $2

    $2

    $3

    $3

    $4

    $4

    2007 2010 2013Recurring Revenue EBITDA Margin

    Favorable Market Dynamics and Competitive

    Advantages Drive Financial Performance

    Strong Recurring Revenue Growth

     

    Attractive Account Growth Opportunities

    Consistent ~ 1 billion of steady-state free cash flow generated every year

     

    (1) Pro-forma acquisition of Broadview Security in 2010.

    (2) EBITDA is before special items and is a non-GAAP measure. For a reconciliation to the most comparable GAAP measures please see the Appendix.

    (3) IRR is calculated on a 15-year after tax. basis

    (2)

    Dealer

    Resi. Direct -Pulse

    Resi. Direct – Trad.

    Total Resi.Direct

    SB - Pulse

    SB – Trad.

    Health

    Devcon

    Large BulkPurchase

    0

    200

    400

    600

    5% 10% 15% 20%

    IRR (3) 

       F   Y   2   0   1   3   C  u   s   t   o   m   e   r

       A   d   d   i   t   i   o   n   s   (   0   0   0   s   )

    Weighted

    Average Cost

    of Capital

    Customer IRRs well

    above weighted

    average cost of capital

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    Agenda

    Business Overview

     Year One Progress and FY14 Outlook

    Growing Our Business

    Residential Security and Automation

    Small Business Security and Automation

    PERS/Health

    M&A and Other Adjacencies

    Financial Overview and Cost Efficiency Program

    Concluding Remarks

    Q&A

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    Significant Progress Made In 2013, First Year as a

    Public Company

    Enhanced

    Management

    Team

    Built

    Momentum in

    Pulse

    Small

    Business

    Growth

    Successful

    M&A

    Execution

    More than doubled recurring revenue growth in FY2013

    Accelerated Pulse take rates to 34% in Q4

    Expanded security solutions offerings and cross-selling capabilities

    Devcon added 117k customers with attractive retention profile Further strengthened self-generated sales via Absolute acquisition

    Added 34k accounts via bulk purchase

    Rolled out Pulse across all channels

    32% Pulse take rate in Q4 resulting in 26% Pulse take rate for FY 2013

    Continuing to expand capabilities and enhance customer experience

    Mike Geltzeiler

    Chief Financial

    Officer

    >30 years of public

    company finance

    leadership

    experience

    Alan Ferber

    President,

    Residential

    Track record of

    improving customer

    retention in

    subscriber business

    Luis J. Orbegoso

    President, Small

    Business

    Deep security

    industry expertise in

    commercial markets

    Kathleen McLean

    Chief Information

    Officer

    Broad information

    technology and

    operating

    experience in

    telecom market

    Arthur Orduña

    Chief Innovation

    Officer

    Emerging technology

    and product

    management

    experience in cable

    industry

    Returned

    1.4B of

    Capital

      1.3 billion in share repurchases and 112 million in dividends

    Committed to additional $1.2B of share repurchases and dividend increase

    subsequent to close of fiscal year

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    Connecting Key Operating Levers and Financial

    Metrics to Drive Total Shareholder Return

    Customer Additions

    Average Revenue Per

    User (ARPU)

    Cost to Serve

    (CTS)

    Attrition

    Subscriber Acquisition

    Cost (SAC)

    Capital Structure &

    Share Repurchases

    M&A

    Pre-SAC

    EBITDA Margin

    EBITDA Margin

    Steady-State Free

    Cash Flow

    EPS using Cash

    Tax Rate

    Cash Tax Rate

    Recurring

    Revenue

    Key Levers

     

    Financial Metrics

     

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    Adding Over 1 Million Customers Per Year

    Customer Additions

    Direct Channel Growth Accelerating with

    Housing Recovery

    Unique Multi-Channel Approach Boosts

    Customer Additions

    157

    161163

    173

    Q1 2013 Q2 2013 Q3 2013 Q4 2013

    Y-o-Y

    Growth(1.3%) 0.6% 4.5% 8.1%

    507 566597 634 654

    464459

    491 527 453

    117

    9711,025

    1,0881,161

    1,224

    2009 2010 2011 2012 2013

    Gross Direct Additions

    Gross Dealer Additions and Bulk PurchasesTuck-In Acquisitions

    (Thousand Customers)

    (Thousand Customers)

    2013 Direct Additions 

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    13.9%13.5%

    12.2%

    13.0%

    12.6%

    Net Attrition asReported

    Net Attrition on a UnitBasis

    Net AttritionAdj. for

    Recaptures

    Vivint Monitronics

    Industry-Leading Customer Retention,

    Committed to Further Improvements

    Attrition

    (1) T12M RMR of canceled subscribers divided by the T12M average total RMR. Net of dealer chargebacks (replacements contractually provided by dealers) and resale units (new subscribers

    at a location with previously installed ADT system).

    (2) T12M number of canceled subscribers divided by the T12M average number of subscribers, net of dealer chargebacks and resale units.(3) Net of relocated customers who re-enter contract with ADT at new location.

    (4) Vivint investor presentation, as of September 30, 2013.

    (5) Monitronics filings, as of June 30, 2013.

    Y-o-Y +40bps +30 bps N/A +330bps +60 bps

    (2)(3)

    (4) (5)

    ~170 bps lower on a unit basis and

    excluding customers that moved and re-signed

    with ADT: most comparable to peers

    LTM Net Attrition is More Stable than Peers

    (2)(1)

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    Consistent Growth in Revenue Per User

    ARPU

    $42.99$43.36

    $43.94$44.20 $44.24

    $38.87$39.27

    $39.66$40.08 $40.31

    Q42012

    Q12013

    Q22013

    Q32013

    Q42013

    New Customers RPUAverage RPU All Customers

    4.6%

    3.7%

    Pulse Adds Driving Higher RPU

    RPU of Pulse customers is 25% higher than non-Pulse customers

    Regular Price Increases

    2.8%

    3.1%

    2.8%2.7%

    2.8%

    Q42012

    Q12013

    Q22013

    Q32013

    Q42013

    (% of trailing 12 months recurring revenue)

    Price Escalations

    FY2013

     YoY

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    $1,187

    $1,251 $1,245

    $1,294$1,322

    $10

    $22 $32

    $32$32

    $1,197

    $1,273 $1,277

    $1,326$1,354

    28.2x

    28.8x

    28.3x

    29.3x29.9x

    FY 2012 Q1 2013 Q2 2013 Q3 2013 Q4 2013

    Net Subscriber Acquisition Cost Upgrade Cost Net Creation Multiple

    Majority of SAC Increase Driven by Pulse Adoption

    SAC

    (1) Excludes upgrade costs associated with traditional customers upgrading to Pulse service. Estimated cost of $750-$800 per subscriber upgrade.

    Increase in SAC Partially Offset by Higher ARPU of New Customers - Modest Increase in Net

    Creation Multiple Reflects More Valuable Pulse Customers

    (1)

    ($ / Customer Addition) 

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    High local density of subscribers leading to

    high economies of scale for monitoring and

    customer service $14

    $18

    FY2013 Monitronics Vivint

    $13

    Leveraging Scale for ADT Cost Advantage

    Cost to Serve is Lower than Peers

    (Cost to Serve per Customer per Month)

    Cost to Serve

    (1) Estimated based on Monitronics public filings as of September 30, 2013.

    (2) Estimated based on Vivint public filings and press releases as of September 30, 2013, based on YTD 2013 figures, adjusted for transaction costs.

    (1) (2)

    Multiple Sources of Scale Advantage Driving

    Down Costs

    Large and diverse customer base reducing

    concentration risk of bad debt 

    Synergies from acquisitions as a result ofintegrating operations and capabilities

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    Strategy in Place to Drive Growth and Margin

    Expansion in FY2014

    Customer Additions Attrition ARPU

    SAC Cost to Serve

    Continued penetration

    in Residential

    Dealer channel

    optimization

    Expansion in Small

    Business and Health Successful M&A

    execution

    Increasing Pulse take

    rates to drive higher

    ARPU

    Consistent price

    escalations

    New initiatives and

    Pulse will help offset

    the impact of the

    housing recovery

    Impact of Pulse take

    rates offset by

    initiatives to reduce

    cost, holding creation

    multiple relatively

    constant

    Programmatic G&A

    reduction

    Initiatives in place to

    streamline processes

    and reduce cost

    Comment Outlook Comment Outlook Comment Outlook

    Comment OutlookComment Outlook

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    Strengths and Opportunities Driving ADT Priorities

    ADT Priorities

    Large, resilient and

    growing industry

    Advantaged position as

    industry acquirer/partner

    of choice

    ADT well positioned to grow

    as clear leader with

    competitive advantages

    Invest in

    Growth

    Optimize Cost

    Structure

    Balanced

    Capital

    Allocation

    Accelerate innovation and enhance

    leadership position in Residential

    Optimize Dealer network and stabilize attrition

    Expand presence in Small Business

    Capture opportunities in Health

    Leverage M&A to accelerate growth

    Efficiency program focused on cost to serve

    and subscriber acquisition cost

    G&A reduction

    Strengthen business platforms to support

    efficiency improvements and growth

    Optimized capital structure

    Dividend growth

    Strategic M&A

    Opportunistic share repurchases

    Favorable Environment

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    Agenda

    Business Overview

     Year One Progress and FY14 Outlook

    Growing Our Business

    Residential Security and Automation

    Small Business Security and Automation

    PERS/Health

    M&A and Other Adjacencies

    Financial Overview and Cost Efficiency Program

    Concluding Remarks

    Q&A

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    Leverage M&A to Further Grow Share

    and Improve Economics

    Accelerate Innovation and Capture

    Opportunities in Residential Security and

    Automation Business

    Strengthen PERS Platform and

    Capitalize on Health Opportunity

    Expand Presence and Market Share

    in Small and Medium Business Market

    Attrition

    Customer Adds

    ARPU

    Customer Adds

    Cost to Serve

    1 2

    3 4

    Growing Our Business

    Customer Adds

    ARPU

    Customer Adds

    ARPU

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    Alan Ferber

     President, Residential

    Prior Experience

    Former Chief Strategy and Brand Officer and

    Executive Vice President – Operations at U.S.

    Cellular Co-founded Traq Wireless

    Earlier career positions with Ameritech

    Corporation and First Chicago Corporation

    Areas of Expertise

    Education

    20+ years in technology-based, consumer subscription services

    (wireless)

    Marketing, sales, operations and customer service expertise

    Driving loyalty through customer-obsessed culture and differentiated

    customer experience

    MBA from Northwestern University's Kellogg

    School of Management

    Bachelor of Arts from the University of

    Michigan

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    Clear Path to Grow Residential Business

    Focused efforts to stabilize attrition

    Optimize Dealer channel and expand partner network

    Significant room for increased penetration

    Positive Industry

    Momentum

    Net Customer

    Additions Growth

    Leverage consumer insights to drive innovation

    Invest in Pulse to drive ARPU and net customer additions

    Automation Growth

    Clear Path to Growing Net Customers and Recurring Revenue

    Market growth expected to accelerate with housing recovery,

    automation trend and technological innovation

    Positive Industry Momentum

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    Significant Room for Further Penetration

    Market Penetration of Home Services (U.S.)

     

    100%

    83%75%

    64%

    19%

    1%

    Wireless Internet HDTV Landline Phone Security HomeAutomation

    Source: Industry Journals; penetration of home security from ADT 2010 Penetration study and 2008 Parks Associates.

    Opportunity to expand

    market by 3x if

    penetration reaches that

    of other home services 

    Automation

    Net Customer Additions

    Positive Industry Momentum

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    US Housing Market (2) 

    Positive Industry Momentum

    Pace of Growth to Accelerate with

    Housing Recovery

    Key Macro Considerations Indicate

    Positive Industry Momentum

    75%

     of new ADT customers start monitoring

    when they move into a new home(1) 

    4.2 4.0 4.14.5

    4.9 5.15.5

    2009 2010 2011 2012 2013E 2014E 2015E

    (1) Per ADT customer survey response to question “why start monitoring?”; n=1440. 

    (2) National Association of Home Builders (September 2013).

    (Units in Millions)

    Existing Home Sales New Home Sales 

    Automation

    Net Customer Additions

    Key Considerations Potential impact

    Housing

    Market

    Technology

    Development

    Customer

    Demand

    Demographic Trends

    Economy & Consumer

    Confidence

    Crime

    Rates

    Regulatory

    Environment

    Aggregate

    Impact

    Positive Industry Momentum

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    Home Automation Solutions to Drive Growth

    20% of current security users have or

    intend to purchase automation services

    (1)

     

    (1) Bain HS&A national consumer survey (N=1461).

    (2) Bain HS&A national consumer survey, estimated growth from 2013E to 2018E.

    45% of home security intenders also

    intend to pursue automation service

    (1)

     

    Automation Expected to Drive 80% of Market Growth

     

    80%

    Home Security

    and Automation

    20%

    Home

    Security

    2013E-2018E Expected Sources of Growth

    (2) 

    Automation

    Net Customer Additions

    Positive Industry Momentum

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    Well Positioned to Capture Growth in

    Automation Services

    Needed to Win in

    Automation Market

    ADT?

    Leading Security Capabilities  Leading Home Automation

    Solutions  Positive Customer Service

    Performance  Preferred Industry Partner

    Status  

    National and Local Scale  

    Source: Barnes Associates; Bain HS&A national consumer survey (N=1461)

    Current 8% Pulse penetration reflects

    untapped potential within existing

    customer base

    Automation

    Net Customer Additions

    Pulse adoption has just begun in Dealer

    channel and is accelerating

    Continued innovation will drive growth

    and additional partnership opportunities

    Positive Industry Momentum

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    Pulse Take Rates Continue to Increase

    11%

    27%

    49%

    54%

    8%

    19%

    35%

    39%

    0% 1%

    13%

    23%

    FY 2011 FY 2012 FY 2013 Q4 2013

    Direct New Only(Excluding Devcon)

    New and Resale(Including Devcon)

    Dealer

    (% of New Customer Adds)

    Pulse Take Rates 

    Automation

    Net Customer Additions

    Pulse Customers have 25% Higher ARPU and Better Retention Characteristics

    11

    27

    48

    54

    8

    19

    35

    0

    1

    13

    (Excluding Devcon)

     

    Positive Industry Momentum

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    Further Innovation Driven by Consumer

    Insights and Quick to Market Approach

    Expanding Solution Set Benefits

    Shift from physical to

    physical + digital security

    Additional peripherals

    Enhanced user interface

    Shift from fixed / premise based to

    mobile / personal security

    Increased customer engagementto drive ARPU and loyalty

    ADT Everywhere increasescompetitive differentiation

    Big Data generates new

    partnership and value creation

    opportunities

    Automation

    Net Customer Additions

    Positive Industry Momentum

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    Dealer Channel Continues to Contribute

    High Quality Customer Accounts

    Automation

    Net Customer Additions

    Consistent creation multiple

    Increase in ARPU more than offset

    slight increase in SAC

    High credit quality customers

    Average of 700+ credit score

    Initiatives underway to drive FY2014

    growth in Dealer customer additions

    Historical Dealer Channel Customer Additions

    Avg. New

    Customer

    Credit Score

    714 715 718

    (1) Cost to acquire a dealer sourced customer, net of chargebacks.

    491K527K

    453K

    29.6x 29.5x 28.2x

    $41.10$42.57

    $44.61

    2011 2012 2013

    Gross Dealer Adds

    Net Dealer Creation Multiple

    Dealer New ARPU

    (1)

    Positive Industry Momentum

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    Strengthen and Optimize the Dealer Channel

    Initiatives Underway to Support Dealer Channel

    Improvement

    Enhanced install, sales and Pulse training

      “Business-in-a-Box” comprehensive

    startup program

    Training &

    Nurturing

    Reach 100% of our Dealers each year

    with greater frequency for planning &

    performance management

    Business reviews with Top 50

    Execute

    “Reach

    Frequency”

     Additional sales support, managerial

    oversight, realignments

    New recruitment and development team

    Staffing &

    Operational

    Support

    Changes Among our

    Largest Dealers

    Pace of Pulse

    Adoption

    FY2013 Dealer

    Dynamics

    Termination of a

    Major Third PartyLead Generator

    Improved funding to drive Pulse adoption

    Improved funding for existing dealers

    New Dealer recruitment

    Funding &

    Incentives

    Dealer

    Rationalization

    Automation

    Net Customer Additions

    Positive Industry Momentum

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    Expanding Lead Sources, Distribution

    Channels and Innovation Partners

    Home Insurance

    Strategic Technology Partners

    Energy

    Lead generation

    Take advantage of uptick in

    home construction rates

    Early access to movers

    Lead generation

    Leverage broadband

    infrastructure

    Early access to movers

    Lead generation

    Distribution opportunities

    including peripherals

    Lead generation

    Mitigate insurance risks

    Pulse / product integration

     ADT Everywhere

    Enable innovation

    Lead generation

    Early access to movers

    Pulse / product integration

    Builders

    Broadband

    Retail

    Automation

    Net Customer Additions

    Positive Industry Momentum

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    Improve lifecyclemanagement

    Drive Pulse adoption

    Leverage data toincrease resales and

    recaptures

    Enhance attractivecustomer metrics

    through tighter credit

    screening

    Voluntary Relocations Non-Pay

    FY2012 FY2013

    Initiatives to Drive Further Improvements in

    Attrition and Mitigate Relocation Impact

    -5bps

    -15bps +60bps

    40bps of Overall Increase in Attrition in FY2013 Driven by Relocations

     

    40% of

    Disconnects38% of

    Disconnects34% of

    Disconnects

    36% of

    Disconnects

    27% ofDisconnects 26% ofDisconnects

    Automation

    Net Customer Additions

    Disconnect Units by Reason (U.S.)

    Positive Industry Momentum

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    Comprehensive View of Customer Lifecycles

    Improves Customer Experience and Retention

    Customer Life

    Attrition Risks

    Proactive

    Customer Experience

    & Retention

    Programs to

    Lengthen Lifecycle

    Welcome /

    On-Boarding

    Non-Pay Risk Relocation Risk

    eactive / Trigger-

    Based Risk

    Upgrade Campaignsuto-Pay Adoption

    Resale & Recaptureoyalty / Save Desk

    Characteristics of customers with long lifecycle:

    Larger system installation / investment

    Have more services and interaction with system

    Use automated payment methods

    Automation

    Net Customer Additions

    Positive Industry Momentum

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    Higher Pulse Penetration to Improve

    Customer Retention

    0 6 12 18 2

    Months After Installation

    Pulse Customers

    Non-Pulse Customers

    Increase Pulse take-rates across all

    channels

     – New and upgrade promotions

     – Targeted base marketing efforts

    Leverage 2G—3G truck rolls

    Focused pursuit to upgrade non-

    converters

    Continued innovation of Pulse to driveadoption

    Pulse Customers Show Better Retention

    Characteristics

    Initiatives

    Cumulative Residential Customer Attrition Rate (1) 

    After 24 months, residential

    cumulative Pulse attrition is

    30% lower vs. non-Pulse

    attrition 

    (1) Estimated based on FY2011-2013 new customers.

    Automation

    Net Customer Additions

    Positive Industry Momentum

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    Resale

    Recapture

    NetRelocation

    Disconnects

    FY 13 Relocation Disconnects

    Resale and Recapture Efforts to Mitigate

    Impact of Relocations

    Faster detection of potential relocations

    and planned response through more

    vigilant customer tracking processes

    Increase sales capacity dedicated to

    resale

    Increase resales by leveraging all sales

    channels and strengthening training

    programs

    Enhance centralized relocation desk

    Relocation Disconnects vs.

    Resale and Recapture

    Initiatives

    Automation

    Net Customer Additions

    For every relocation

    disconnect today, we

    are generating ~0.5 customers through

    new sales, our goal is

    to generate 1.5 newsales per relocation

    disconnect 

    Positive Industry Momentum

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    6%

    45%

    94%

    55%

    New Sales Cumulative Non-Pay Attrition

    8 Months After Sale

    Customers who Fail Credit Screening

    Customers who Pass Credit Screening

    Implementing Enhanced Credit Screening to Lower

    Attrition and Reduce Collection Costs

    New enhanced screening leverages

    internal credit criteria and third-party

    credit models

     – Customers who fail screen areasked to pay annual monitoring

    fees up front

    National rollout of Phase 1 screening

    program has begun

     – Final rollout targeted for Q2 FY2014

    Revised customer credit screening will impact Direct channel gross additions in the

    short term but provide a dramatic improvement in overall non-pay attrition over-time

    National Rollout of New Enhanced

    Screening Program

    Non-Pay Attrition Predictability

    Automation

    Net Customer Additions

    6% of new sales representing 45% of non-pay

    attrition by the 8th month

    100% 100%

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    Clear Path to Grow Residential Business

    Capture fair share of overall market growth

    Increase net customer additions

     – Dealer channel optimization

     – Targeted customer retention initiatives

     – Increase partnerships

    Invest in Pulse to capitalize on premium

     ARPU and better retention characteristics

     Assert market leadership position through

    continued innovation

    Customer Adds

    ARPU

    Attrition

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    Leverage M&A to Further Grow Share

    and Improve Economics

    Accelerate Innovation and Capture

    Opportunities in Residential Security and

    Automation Business

    Strengthen PERS Platform and

    Capitalize on Health Opportunity

    Expand Presence and Market Share

    in Small and Medium Business Market

    Attrition

    Customer Adds

    ARPU

    Customer Adds

    Cost to Serve

    1 2

    3 4

    Growing Our Business

    Customer Adds

    ARPU

    Customer Adds

    ARPU

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    Prior Experience

    Former President of the Global Detection and

    Alarm segment of United Technologies

    Corporation (UTC)

    Former President of Lenel Systems International,a division of UTC’s Fire and Security segment 

    Chief Marketing Officer of GE Equipment Services

    10+ years at GE Healthcare in various

    commercial leadership roles

    Areas of Expertise

    MBA from Northwestern University’s Kellogg

    School of Management

    B.S.M.E. from the University of Cincinnati

    Education

    Commercial and Enterprise Security products and services

    Commercial and Enterprise Fire products and services

    Software and Electrical products development and manufacturing

    Sales, Marketing, Six Sigma, P&L leadership

    Luis Orbegoso – President, Small Business

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    ProfessionallyMonitored

    security

    Self-

    Monitored /Unmonitored

    Security

    No Security

    ADT

    Protection1Vivint

    Monitronics

    All OtherPlayers

    0%

    10%

    20%

    30%

    40%

    50%

    60%

    70%

    80%

    90%

    100%

    Security Use Monitored Security

    Market Size

    Market Penetration

    Market Growth

    Market Share

    Rank in Market

    Contribution

    Market Snapshot Competitive Landscape

    Source: ADT Segmentation Study; ADT Penetration Study; IMS Americas Market for Remote Monitoring Services.

    Note: Markets include US and Canadian monitor ing & services and installation/equipment revenues, unless otherwise noted.

    (1) IMS Americas Market for Remote Monitoring Services, US and Canadian monitoring and services revenue growth.

    (2) Bain HS&A national consumer survey, based on number of subscribers.

    $2.4 Billion

    3%-4%

    50%

    13%

    1

    (1)

    8% of RMR

    7.0M 3.5M

    Growing Small Business Market with Further Upside

    Number of Addressable Small Businesses(2)

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    $209

    $224

    $231

    $247

    2010 2011 2012 2013

    ADT Outpacing Small Business Market Growth

    $2.2

    $2.3 $2.3

    $2.4

    2010 2011 2012 2013

    Growing Small Business Security Market ADT Has Outpaced Market Growth

    (1) ADT Segmentation Study; ADT Penetration Study; IMS Americas Market for Remote Monitoring Services.

    Recurring Revenue ($M) US and Canada Alarm Monitoring & Equip/Install Revenue (1) 

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    2.9%

    6.9%

    FY 12 FY 13

    (1.0%)

    7.8%

    FY 12 FY 13

    Increased Focus Has Accelerated ADT Share Gain

    Region realignment

    Forecasting tool

    Revamped sales

    processes

    Increased

    Level of

    Accountability

    Technology – Pulse

    Optimizing media

    Business Journals ads

    Restaurant Stakeout

    sponsorship

    Small

    Business-

    Specific

    Marketing

    Salesforce.com

    investment

    1200 iPads for the field

    Model sales call

    Investment in

    Field Tools and

    Resources

    Focused Initiatives

    Recurring Revenue Growth (%)

    ecurring Revenue Growth (%)

    Subscriber Growth (%)

    (1)

     

    (1) Includes accounts acquired through Devcon acquisition.

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    0 6 12 18 2

    Months After Installation

    Pulse Customers

    Non-Pulse Customers

    Pulse Customers Show Better Retention

    Characteristics

    Cumulative Small Business Customer Attrition Rate (1) 

    After 24 months, small

    business cumulative Pulse

    attrition is 40% lower vs.

    non-Pulse attrition 

    (1) Estimated based on FY2011-2013 new customers.

    (2) Includes Devcon.

    Higher Pulse Penetration Will Benefit Attrition

    Pulse Take Rates are Accelerating

    0.6%

    10.0%

    27.6%

    34.2%

    FY2011 FY2012 FY2013 Q4 2013

    Small Business Pulse Take Rates (2) 

    Small Business Pulse

    customers have27%

    higher ARPU

     than

    non-Pulse customers 

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    Video: Small Business Solutions

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    Vertical

    Examples

    Retailers

    Convenience

    stores

    Restaurants

    Bars/grills

    Doctor offices

    Health clinics

    Laboratories

    Financial advisors

    Tax preparers

    Insurance agents

    Auto service

    stations

    Small distributors

    Needs

    Employee theft

    Shoplifting

    Time andattendance

    Monitor premises

    Secure high value

    inventory

    Ensure food safety

    Adhere to

    regulatory policies Employee efficiency

    Process

    standardization

    and control

    Secure and

    monitor drug

    inventory Restricted areas

    Compliance

    Automated

    reports (Audits)

    Protect

    confidential

    information Selective

    employee access

    to sensitive areas

    Digital security

    Ensure customer/

    employee safety

    Restrict access tohazardous areas

    Some have retail

    components (gas

    stations)

    Market

    Size

    350M 375M 190M 400M 190M

    Customer

    Value

    High Medium Very High High Medium

    Products

    Vertical-Specific Approach Will Accelerate Growth

    Bundled security products that address specific needs by vertical

    Store-Front  Food & Beverage  Clinical Office  Mechanical 

    Source: Bain analysis; ADT Segmentation Study; IMS Americas Market for Remote Monitoring Services.

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    Multi-location account organization: single

    point of contact

    Coverage augmented by 1,200 local reps

    Our Capabilities Are Well Matched for Multi-Location

    Accounts and Franchises

    Consistent configurations, capabilities and

    products

    Pre-defined budgeting process/ROIStandardized Offerings

    Multi-Location Accounts and

    Franchises have Specific Needs

    ADT has Unmatched Capabilities To

    Serve These Accounts

    Account Management

    Nationwide coverage

    200 Branches

    4,300 techniciansConsistent and Reliable Support

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    Growth Strategy for Small and Medium Business

    Consists of Three Phases

    Optimize

    12-36 months

    Secure

    Next 12 months

    Grow

    36-60 Months

    Provide insights and

    management tools that

    accelerate profit/margins

    Leverage analytics that

    can be easily monetized

    ― E.g. buying patterns,

    demographics, social

    marketing

    Uniquely positioned to

    offer technologies and

    insights to small

    businesses previously

    afforded by only giant

    retailers

    Optimize customer

    operations

    ― Focus on

    operational cost

    reduction

    Integrate solutions into

    Pulse to drive business

    efficiencies

    Technology and

    commercial partnerships

    Provide right solution set

    Optimize field processes

    with vertical-specific tools

    and training

    Vertical specific

    marketing/brand

    awareness

    Pursue franchises and

    multi-location accounts

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    Growth Phase Store-Front Vertical Example

    Real-time promotions

    Advanced video analytics

    Customer insight on efficiency of

    promotions

    Increased sales and margins

    Business Owner Benefits

    Attracting more customers

    Sound investment decisions

    Increased differentiation

    Scaling effectively with growth

    Effective marketing  

    Business Owner Challenges

    Business Management Tools

    that Drive Growth

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    Addressable Small and Medium Business Market (1) 

    Small

    Business

    Medium

    Business

    Fire

    2.2

    2.4

    10.4

    2010 2013 2016E

    Addressable Market Opens Up Significantly After

    Non-Compete Expires on September 29, 2014

    4x

    Current Addressable Market

    After Tyco Non-Compete Ends

    Small Business Market

    defined as sites

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    Leverage M&A to Further Grow Share

    and Improve Economics

    Accelerate Innovation and Capture

    Opportunities in Residential Security and

    Automation Business

    Strengthen PERS Platform and

    Capitalize on Health Opportunity

    Expand Presence and Market Share

    in Small and Medium Business Market

    Attrition

    Customer Adds

    ARPU

    Customer Adds

    Cost to Serve

    1 2

    3 4

    Growing Our Business

    Customer Adds

    ARPU

    Customer Adds

    ARPU

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    Prior Experience

    Former Chief Marketing Officer for ADT North

    America-Residential and Commercial

    President and Chief Operating Officer at FDN

    Communications

    Senior VP Strategy & Business Development and

    Senior VP Business Marketing at AT&T Wireless

    Former leadership roles held at Pepsi and McCaw

    Cellular Communications

    Areas of Expertise

    MBA and B.S. from Eastern Illinois University

    Education

    20+ years of experience in technology-based, consumer subscription

    services (wireless/telecom)

    Strategy, business development, marketing, sales, and operations

    expertise

    Creating new businesses leveraging disruptive technologies

    Building partnerships that deliver win-win results

    Don Boerema– Chief Corporate Development Officer

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    Philips

    Life Alert

    Alert 1

    TunstallConnect America

    Alert USA

    Other

    North America PERS Market

    Significant Opportunity in PERS and Health Market

    Source: Frost & Sullivan – Analysis of the NA Telehealth Industry; Parks Associates; SDM; ABI Research; Credit Suisse.

    Personal Emergency Response Systems (PERS)

    Market Expected to Grow 10% per Year

    ADT Has Significant Opportunity to Grow

    Market Share

    1.9M

    ADT has opportunity to grow Health revenue to > 100 million by 2016

    2%

    $1.0B$1.1B

    $1.1B$1.2B

    $1.3B

    $1.5B

    $1.7B

    2010 2011 2012 2013E 2014E 2015E 2016E

    North America PERS Revenue ($B)  2012 North America PERS Market (subscribers) 

    Market

    Share 

    The Healthcare Environment and Demographic

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    Trends are Favorable to Health Business

    Rising Cost of Institutional Care

    Aging Demographics

    Affordable Care Act Conducive to Home-Based Health Development

    Tremendous Opportunities in Insurance Reimbursement

    New Technologies Continue to Enhance Value Proposition

    ADT’s Potential Areas of Focus

     

    User Device Data Transmission Data User /

    Institutions

    Hub

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    Health Product Evolution and Customer Segment

    Expansion Drive Long-Term Growth

    POTS based PERS

    Cellular enabled in-premise PERS

    mPERS

    Telehealth

    Monitoring

    Mobile

    Monitoring

    Seamless integration

    PERS, automation, telehealth

    Non-Emergency

    mPERs

    Shared functionality:

    PERS, automation, telehealth

    Horizon I:

    Focus on Elderly

    Horizon II:

    Bundle for Purpose

    Horizon III:

    Integrate with Lifestyle

    In-premise

    only

    Integrated

    Health

    solution

    Expand into New Customer Segments

    P

    o

    E

    o

    u

    o

    Telehealth-Driven Business

    ERS-Driven Business

    Example of DT’s Remote Care Products Providing

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    Supportive Virtual Care at Home and On-the-Go

    1

    2

    3

    4

    4

    1

    3

    2

    5

    PERs

    Motion sensors (Video)

    Heart rate Monitoring

    PERs

    Motion sensors

    Glucometer, Medication (box/cabinet)

    Weight Scale Monitoring

    PERs

    Motion sensors, Video

    Device on/off Sensors

    Cabinet/Fridge door sensors Door/window sensors

    PERs

    Motion sensors, Video

    Thermostat control

    HR, BP, Glucometer Monitoring

    Medication (box/cabinet) + reminders

    Door/window sensors (front door sensor)

    Door locks

    TV access

    PERs

    Motion sensors, Video

    Wake-up

    Bathroom

    Meals

    Daily activity

    Outdoors around

    the house

    5

    6

    6

    MPERs

    Mobile Health Tracking

    Activity Monitoring and Alerts

    Strengthen PERS Platform and Capitalize on Health

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    Opportunity

    Customer Adds

    ARPU

    Opportunity for double-digit growth in PERS and

    Health market

    Leverage significant growth trajectory in Health

    market to gain share and expand product offerings

    Continue to increase ARPU and expand customer

    segments by integrating product functionalities into

    Pulse ecosystem

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    Leverage M&A to Further Grow Share

    and Improve Economics

    Accelerate Innovation and Capture

    Opportunities in Residential Security and

    Automation Business

    Strengthen PERS Platform and

    Capitalize on Health Opportunity

    Expand Presence and Market Share

    in Small and Medium Business Market

    Attrition

    Customer Adds

    ARPU Customer Adds

    Customer Adds

    Cost to Serve

    1 2

    3 4

    Growing Our Business

    Customer Adds

    ARPU

    ARPU

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    M&A Strategy Aligned with Business Strategy

    Invest in

    Adjacencies

    Strengthen

    the Core

    Extend Our

    Leadership Position

    Bulk account

    purchases

    Dealer account

    purchases

    Strengthen functional

    capabilities

    Increase scale

    Leverage synergies

    Expand geographic

    coverage

    Pulse penetration

    Small Business

    Health

    Other adjacencies

    Examples

    Broadview/Brinks

    Devcon Security

    iControl

    Ideal Life

    Pinnacle

    Absolute

    Changing Security Market Will Witness Increased

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    M&A Activity Over the Next Few Years

    Increasing competitiveness of home security market place by well capitalized public companies

    Combination of above dynamics is leading private-equity owned competitors to consider sale

    Interactive, internet-based technologies being deployed that drive complexity into business

    Changing Market Factors

    Evolution of the market makes this an attractive time for M&A

    Sunset of 2G wireless network by January 2017 will place financial pressure on all players

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    ADT is Well Positioned as the Acquirer of Choice

    25%

    4%

    4%

    3%

    2%

    2%

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    Capabilities and Accelerate Organic Growth

    Sales capabilities

    Self-generating lead/door knocking

    Fire-NICET/NFPA certification

    Enterprise selling

    Marketing capabilities

    Data analytics

    Mobile, social media, location based services

    Installation

    Other in-home services

    Home entertainment

    Service

    Online customer self service

    Billing

    Technology

    Intellectual Property

    Extend our

    Leadership

    Position

    Strengthen

    functional

    capabilities 

    Increase scale

    Leverage synergies

    Expand geographic

    coverage

    Devcon Acquisition

     An Example of Our Disciplined

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    Acquired Devcon on July 31, 2013 for 146M (1)

    ― $2.9M of RMR excluding Mutual and Stat-Land

    ― 41x 2013 RMR acquisition multiple

    Run-rate synergies of 14M by FY2015

    ― Represents 34% of projected operating costs

    ― On track to achieve synergies

    ― One-time integration costs lower than plan

    117,OOO high quality customers with low attrition

    Efficient self-generating salesforce with lower SAC

    Strong presence and operating model in the Homeowners

    Association market

    Overall business maintaining positive operating trajectory

    ― Sales force successfully integrated into ADT’s with rapid adoption of Pulse

    Large commercial Mutual and Stat-Land business divested on

    November 21, 2013 at a positive valuation

    ― 43x 2013 RMR

    Extend our

    Leadership

    Position

    Strengthen

    functional

    capabilities  Increase scale

    Leverage synergies

    Expand geographic

    coverage

    Approach to M&A

    (1) Net of cash acquired. 

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    Vehicle― Pulse integration with voice

    management

    ― Asset management

    Software and solutions― Location based services

    ― Video analytics― Intellectual Property

    Data management and

    analytics

    ― Identity Theft

    Other Investment Opportunities

    Invest in

    Adjacencies

    Pulse Extension

    Business

    Health

    Other Adjacencies Hardware― Industrial Design

    ― Exclusive core elements

    Entertainment

    ― Actionable local content

    ― Entertainment and Smart TV

    integration

    Monitoring

    ― Solar, vehicle, healthcare

    Health 20% preferred ownership position

    ― Board seat Access to solution and platform

    ― Rights worldwide

    ― Integration with Pulse

    Pre-determined rights to expand

    ownership position― Timing is performance based

    ― 100% pre-negotiated

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    Guiding Principles for Disciplined M&A

    Our M&A

    Guiding

    Principles

    Be fast and nimble to take advantage of opportunities

    Approach M&A collaboratively, internally and externally

    Measure all deals against quantifiable economic, operational

    and strategic criteria – target IRR of >12%

    Position ADT as the “Partner/Acquirer of Choice” in the

    marketplace

    Involve integration team early in the deal process to enable fast,effective integration activities

    Identify unknown/exclusive deals to avoid auctions

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    Built Capabilities to Execute on M&A Opportunities

    Deal Origination / Negotiation  Due Diligence Integration Process 

    M&A

    Team

    SalesR

    Operations

    Tinance

    Legal

    Oversee M&A function &

    champion acquisitions

    Ensure alignment with strategy

    Manage process and diligence

    Prioritize opportunities

    Determine valuations

    Develop relationships with

    potential target companies

    Deal Process

    Conduct diligence across all

    functional areas

    ― Synergies

    ― Quality of customers andoperations

    ― Growth engine

    ― Identify risks/opportunities

    Support contract negotiations

    Integration

    Leader

    Finance IT Operations

    HR Sales

    Customer

    Experience

    Develop integration plan with

    timelines and key deliverables

    Assimilate into ADT

    Integration of sales and

    operations Deliver synergies

    Execute terms of negotiated

    contract with speed and quality

    Ongoing assessment of performance and lessons learned 

    1 2 3

    4

    Leverage M&A to Further Grow Share and Improve

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    Economics

    Customer Adds

    Cost to Serve

    Leverage fragmented, changing Home Security and

    Automation landscape for attractive M&A

    opportunities

    Capabilities in place to integrate customer accounts

    and operations

    Capitalize on synergies that arise from consolidating

    operations and capabilities to lower cost to serve

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    Agenda

    Business Overview

     Year One Progress and FY14 Outlook

    Growing Our Business Residential Security and Automation

    Small Business Security and Automation

    PERS/Health

    M&A and Other Adjacencies

    Financial Overview and Cost Efficiency Program

    Concluding Remarks

    Q&A

    Mike Geltzeiler – Chief Financial Officer

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    Prior Experience

    Former Chief Financial Officer and Group

    Executive Vice President at NYSE Euronext

    Former Chief Financial Officer at the Reader’s

    Digest Association

    Former Chief Financial Officer at ACNielsen

    Corporation

    Served in a variety of senior finance positions

    both in the US and abroad for Dun & Bradstreet

    Areas of Expertise

    MBA in Finance from New York University’s

    Stern School of Business

    CPA certification in the State of New York

    Bachelor of Science in Accounting from the

    University of Delaware 

    Education

    Over 30 years of experience in finance executive roles, much of it atbusinesses with subscription models

    Public company CFO for past 13 years, with track record of creating value

    for shareholders

    Extensive capital markets experience

    Expertise in large, complex M&A

    International background, includes 7 years work experience abroad

    Favorable Market Dynamics and Competitive

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    Advantages Drive Financial Performance

    Strong Recurring Revenue Growth

     

    Attractive Account Growth Opportunities

    Consistent ~ 1 billion of steady-state free cash flow generated every year

     

    $1.8$1.9 $1.9

    $2.3

    $2.8$2.9

    $3.0

    43.8% 44.4%46.3%

    47.5%49.3% 49.8%

    51.1%

    66.5% 66.7%

    $0

    $1

    $1

    $2

    $2

    $3

    $3

    $4

    $4

    2007 2008 2009 2010 2011 2012 2013

    Recurring Revenue

    EBITDA MarginPro-Forma Pre-SAC EBITDA Margin

    (2)(4)

    (2)(3)

    (1) Pro-forma acquisition of Broadview Security in 2010.

    (2) Before special items and non-GAAP. For a reconciliation to the most comparable GAAP measures please see the Appendix.

    (3) Not normalized for Dis-Synergies from spinoff from Tyco and Public Company Costs.(4) Normalized for Dis-Synergies from spinoff from Tyco and Public Company Costs.

    (5) IRR is calculated on a 15 year, after tax basis.

    Dealer

    Resi. Direct -

    Pulse

    Resi. Direct – Trad.

    Total Resi.Direct

    SB - Pulse

    SB – Trad.

    Health

    Devcon

    Large BulkPurchase

    0

    200

    400

    600

    5% 10% 15% 20%

    IRR (5) 

       F   Y   2   0   1   3   C  u   s   t   o   m

       e   r   A   d   d   i   t   i   o   n   s   (   0   0   0   s   )

    Weighted

    Average Cost

    of Capital

    Customer IRRs wellabove weighted

    average cost of capital

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    Operating Focus

    on Five Value Levers

    Customer

    Additions

    Average Revenue

    Per User

    (ARPU)

    Cost to Serve

    (CTS)

    Attrition

    Subscriber

    Acquisition Cost

    (SAC)

    Optimize Capital

    Structure to Propel

    Growth

    Return Capital to

    Shareholders

    Organic Customer

    Growth

    Strategic M&A

    3x Leverage Target

    Share

    Repurchases

    Dividend Payout

    Ratio of

    40%-50%

    Total Shareholder Return and Valuation on a Per Share Basis

    Overview of Long Term Financial Strategy

    ADT Enterprise Valuation

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    Note: Unless otherwise noted, all figures are before special items and are non-GAAP measures. For a reconciliation to the most comparable GAAP measures please see the appendix.

    (1) Increase mainly due to dis-synergies and public company costs associated with Tyco spinoff.

    (2) Excludes subscriber upgrades.

    (3) Includes repurchases completed after fiscal year-end.(4) Based on a $41.00 illustrative share price, reflects increase in dividends announced after FY2013 year end.

    (5) Based on pro forma capital structure and a $41.00 illustrative share price.

    Customer

    Additions

    Average Revenue

    Per User

    (ARPU)

    Cost to Serve

    (CTS)

    Attrition

    Subscriber

    Acquisition Cost

    (SAC)

    Capital Returns

    M&A

    Pre-SAC

    EBITDA Margin

    67%

    EBITDA Margin

    51%

    Steady-State

    Free Cash Flow

    939 M

    EPS using Cash

    Tax Rate

    2.88

    Cash Tax Rate

    Recurring

    Revenue

    3,041 M

    +1.1 million

    new customers

    +40 bps

    net attrition

    +3.7%

    +0.8x

    creation multiple(2) 

    2.4B share

    repurchases(3)

    2% dividend yield(4)

    Devcon and

    Absolute

    5%-7% to 2022

    + 0.58 

    per subscriber(1) 

    Implied FY2013

    Trading Multiples

    (5)

     

    EV / LTM RMR

    47.3x 

    EV / Pre-SAC

    EBITDA

    5.8x 

    EV / SSFCF 

    12.8x

    Cash P/E 

    14.2x

    EV / EBITDA

    7.1x 

    Overview of Cost Efficiency Program

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    Cost to

    Serve

    (CTS)

    Subscriber

    Acquisition

    Cost

    (SAC)

    Cost

    Component

    Initiatives in Place

    Drive down SAC through sales / marketing

    optimization and installation / equipment

    rationalization

    ― Optimize sales and marketingactivities across channels

    ― Reduce installation costs and further

    integrate and automate installation

    activities

    ― Deploy Common Order Entry platform

    Create lean support model and reduce G&A

    ― Continued business simplification and

    automation

    ― Real estate optimization

    Reduce CTS through improved maintenance

    cost efficiency and use of tools and

    technology

    Significant Room to

    Improve Cost Position

    FY2013 focus… 

    ― Separation from Tyco

    ― Establishing public

    company capabilities

    … Driving a ramp-up in costs

    Renewed focus on cost

    efficiency moving forward

    ― Three year efficiency

    program underway

    ― Tangible opportunitiesidentified

    Efficiency Program – Cost to Serve

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    Cost to

    Serve

    (CTS)

    G&A

    Customer Service

    Maintenance

    Revenue Share

    Bad Debt

    Pre-SAC EBITDA Margin

    (1)

     

    Cost to Serve per Subscriber

    Cost Component

    $483M

    $212M

    $179M

    $77M

    $49M

    66.7%

    Cost Reduction Initiatives Impact

    10% Overall Reduction

    in Cost to Serve per

    Subscriber by 2016

    Including $50 Million

    Reduction in G&Aotal Cost to Serve

    12.88

    $1,000M

    2013

    (1) Before special items and non-GAAP. For a reconciliation to the most comparable GAAP measures please see the Appendix.

    Efficiency Program – Subscriber Acquisition Cost

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    Subscriber

    Acquisition

    Cost

    (SAC)

    Net SAC per Subscriber

    (3)

     

    Net Creation Multiple

    (3)

     

    Cost Component 2013

    1,277

    Cost Reduction Initiatives Impact

    Installation Revenue (P&L and Capitalized)

    29.1x

    ($294)M

    1x Reduction

    in Net Creation Multiple (2) 

    by 2016

    150bps Improvement

    in EBITDA Margin (2) 

    by 2016

    P&L

    Portion

    of SAC

    (1)

     

    Capitalized Direct SAC

    Capitalized Dealer SAC

    Selling incl.

    Commissions

     

    Advertising &

    Marketing

     

    Installation

    Cost

    EBITDA Margin

    (2)

     

    $217M

    $171M

    $60M

    51.1%

    $738M

    $555M

    (1) Over 90% attributable to Direct Subscriber Acquisition Cost.(2) Before special items and non-GAAP. For a reconciliation to the most comparable GAAP measures please see the Appendix.

    (3) Excluding upgrade costs.

    Net Subscriber Acquisition Cost $1,447M

    New Steady-State Free Cash Flow (SSFCF) Definition

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    Better Reflects Performance

    Best proxy for analyzing the cash potential of existing subscriber base― Equalizes deferments and capitalization for cost of replacing attrition

    ― Strips out amortization complexities and inconsistencies

    Captures full impact of all five key value drivers

     More intuitive calculation reflects fundamental drivers of value

    Simpler,

    More Intuitive

    Calculation

    SSFCF is an

    Important

    Financial

    Metric

     Ties back to key value and financial drivers: – Pre-SAC EBITDA

     – Direct and Dealer New RPU

     – Direct and Dealer SAC

     – T12M Disconnects Net of Price Escalation (trends with Net Attrition)

    New Methodology Enhances and Simplifies SSFCF Definition to Achieve Greater

    Transparency, Understanding and Comparability

    Calculation now more aligned with key peers and enhances transparency

    New SSFCF Definition Better Captures Performance

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    Q4 T12M

    FY2013

    Free Cash Flow before Special Items

    (4)

      507

    +Interest Paid 107

    +Income Taxes Paid, Net of Refunds (2)

    +Reduction in Dealer CAPEX 283

    SSFCF before Special (Prior Definition)

    (4)

      895

    Start

    with fundamental

    metric (Pre-SAC

    EBITDA)

    Q4 FY2013

    Last Quarter, Annualized EBITDA (Pre-SAC) 2,108

    - SAC to Maintain Recurring Revenue ($1,159)

    - Maintenance CAPEX(1)  ($10)

    SSFCF Before Special Items 939

    Last Quarter Average RMR 259

    X T12M Disconnects Net of Price Escalation(2) 14.3%

    X Last Quarter Gross RMR Creation Multiple(3) 31.3x

    SAC to Maintain Recurring Revenue 1,159

    Note: All values in $ millions except per subscriber amounts.

    (1) Based on management’s estimate of maintenance CAPEX spending in Steady State. 

    (2) Average T12M recurring revenue disconnected net of price escalations. Disconnects account for dealer chargebacks.

    (3) Gross creation cost includes amount held back from dealers for chargebacks.(4) Free Cash Flow before Special and Steady-State Free Cash Flow before Special are non-GAAP measures. For a reconciliation to the most comparable GAAP measure, please refer to the

    Investor Relations section of our website at www.adt.com.

    Trailing Recurring Revenue 3,063

    Gross Attrition 17.1%

    Recurring Revenue Lost to Attrition 524

    Trailing Recurring Revenue from Price Escalation $85Price Escalation % 2.8%

    Net Recurring Revenue Lost 439

    Direct Gross Additions (thousands) 654

    Direct New ARPU $43.4

    Recurring Revenue Created Through Direct 341

    Recurring Revenue required through Dealer Channel $98

    Gross Dealer Annual Creation Multiple 2.78x

    Dealer CAPEX Required to Maintain Recurring 272

    Dealer CAPEX Required Under Growth Scenario $555

    Dealer CAPX Required for Steady State Scenario $272

    Reduction in Dealer CAPEX 283

    Prior Definition New Definition

    Simplify and relate to

    key drivers

    (attrition and

    creation

    multiple)

    5% -10% FY2014 Growth 5% - 10% FY2014 Growth

    Optimize Capital Structure - 3.0x Leverage

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    Increasing leverage to 3.0x provides flexibility to invest in organic growth and pursue

    opportunistic M&A while also continuing to return capital to shareholders

    Recurring revenue

    represents >90% of total

    revenue, providing

    stability and predictability

    Opportunity to Invest in Attractive

    Investments and Return Capital

    Business Model Supports

    3.0x Leverage

    Predictable Cash

    Flow Generation

    Provides flexibility in

    downturns to reduce

    spending on subscriberacquisitions and limit

    downside risk

    Scalable and

    Flexible Sales

    Channel

    Opportunity to lock-in

    historically low interest

    rates

    Attractive

    Interest Rate

    Environment

    Attractive Organic

    Growth

    Opportunities

    Well Positioned

    as Industry

    Consolidator

    Capital Return to

    Shareholders

    Customer accounts IRR

    of mid-teens is

    significantly higher than

    cost of capital

    Leader in fragmented

    and rapidly changing

    industry

    Opportunity to return

    capital to shareholders

    via share repurchases

    and dividends

    Significant Sources of Capital Over Next Few Years

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    ~ 3.4 billion of capital available for M&A and shareholder return over the next 2 years and

    ~ 1.0 billion annually thereafter to invest in acquisitions and return to shareholders

    2 Free Cash Flow generated

    (2)

     andincremental capital from growing EBITDA(1)

    Sources of Capital

    Total Available Capital

    2014-2015

    2016+

    Annually

    ~ 1.7B

    ~ 3.4B

    ~ 1.0B

    ~ 1.0B

    1~ 1.7B

    Incremental capital from increasing

    leverage (2.0x to 3.0x Debt/EBITDA(1))0.0B

    (1) EBITDA before special items.

    (2) Free cash flow after special items.

    Note: Figures are illustrative. Free cash flow estimates and incremental capital from growing EBITDA estimates are

    contingent on ultimate allocation between acquisitions and share repurchases.

    2014 – 2015 Capital Allocation Framework

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    ~$3.4B

    ~$1.9B

    ~$0.3B

    ~$1.1B

    Capital Available Dividends M&A and Share Repurchases

    Sources of Capital Uses of Capital

    Payout ratio of

    40% - 50%

    Advantaged position as

    industry consolidator, and

    opportunity to return significantcapital to shareholders

    ~$1.2B of share

    repurchases

    already completed

    in FY 2014

    M&A Criteria

    IRR target >12%

    Accretive to Steady-

    State Free Cash Flow(1)

    Alignment with

    strategic criteria:

    ― Scale / density

    ― Geography

    ― Capabilities― Synergies

    ― Growth engine

    Disciplined approach to capital allocation

    ~$3.1B

    (1) Before special items on a levered, after-tax, per share basis.

    Note: Figures are illustrative. Free cash flow estimates and incremental capital from growing EBITDA estimates are

    contingent on ultimate allocation between acquisitions and share repurchases.

    Pro-Forma Capital Structure

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    FY 2012

    Actual

    FY 2013

    Actual Pro-Forma

     

    Total Debt $2,527 $3,376 $4.5B

    EBITDAbefore special items(1)

    $1,609 $1,690 $1.7B

    Debt / EBITDA 1.6x 2.0x 2.6x

    Diluted Ending Shares

    (% reduction)235

    212

    (9.8%)

    187

    (20.0%)

    Note: Pro-forma incorporates subsequent actions taken since year end:

    • $1 billion debt offering closed Oct. 1, 2013

    • Net $75M increase in revolver borrowings ($150M repayment and $225M drawdown)

    • Share Repurchases: $300M open-market program (7.3 million shares), $400M accelerated

    share repurchase program (initial delivery of 7.9 million shares), and $451M bulk purchase from

    Corvex (10.2 million shares )

    Note: $ in millions unless otherwise noted.(1) EBITDA is before special items and is a non-GAAP measure. For a reconciliation to the most comparable GAAP measures please see the Appendix.

    There were no pro-forma adjustments to FY2013 EBITDA.

    FY2014 Guidance

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    Customer

    Additions

    Attrition

    ARPU

    SAC

    Cost to Serve

    O

    a

    o

    Special Items

    Share

    Repurchase

    M&A

    t

    a

     

    o

    a

    o

    Consistent growth

    Levers Outlook

    Expected to stabilize

    Grow with Pulse and

    escalations

    $50-$65M, ~50% allocated

    to 2G conversion program

    Restructuring, Devcon

    integration and Tycoseparation costs

    $1.2B to date

    Capitalize on advantaged

    position as industry

    consolidator

    Stabilize with

    initiatives

    Improve with cost-

    reduction programs

    FY2013A FY2014E

    Recurring

    Revenue

    Growth %

    4.8% 4% - 5%

    EBITDA Margin %

    (before special

    items)

    51.1%50+ bps

    Expansion

    Steady-State Free

    Cash Flow (1) $939M

    +5% - 10%

    Growth

    Note: Unless otherwise noted, all figures are before special items and are non-GAAP measures. For a reconciliation to the most comparable GAAP measures please see the Appendix.

    (1) Based on new definit ion of SSFCF.

    Longer Term Outlook

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    Recurring Revenue Growth

    Adjusted EBITDA Margin Expansion

    Steady-State Free Cash Flow Growth

    Residential

    Small Business

    Healthcare

    Mid-single digits

    Mid-to-high single digits

    Double digits

    Mid-to-high single digits

    150 bps margin expansion over the next three years

    High-single digits

    M&A

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    Agenda

    Business Overview

     Year One Progress and FY14 Outlook

    Growing Our Business Residential Security and Automation

    Small Business Security and Automation

    PERS/Health

    M&A and Other Adjacencies

    Financial Overview and Cost Efficiency Program

    Concluding Remarks

    Q&A

    What We are Excited to Share About ADT Today

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    Strong and

    Stable Core

    Business

    Actionable

    Priorities for

    Improvement

    Opportunity to

    Meaningfully

    Improve

    Margins

    Clear Multi-year

    Plan for

    Success

    Right

    Leadership

    Team to Ensure

    Success

    25% residential

    market share

    6.5 million

    customers with

    >90% recurring

    revenue

    Attractive

    incremental returns

    Stabilize attritionOptimize Indirect

    channel

    Simplify the ADT

    value creation story

    Cost advantage opportunities in

    cost to serve and subscriberacquisition cost

    G&A reduction through business

    simplification and real estateoptimization

    Investing to grow organically

    and via M&A

    Key financial targets for long

    term ADT business success

    Complemented existing ADT management team with strong new

    additions over the course of the year

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    © 2013 ADT LLC dba ADT Security Services. All rights reserved.

    Q&A

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    © 2013 ADT LLC dba ADT Security Services. All rights reserved.

    Appendix

    Non-GAAP Measures

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    Earnings before interest, taxes, depreciation and amortization (EBITDA), EBITDA margin, EBITDA (pre-SAC), EBITDA margin (pre-SAC), steady-state free cash

    flow (SSFCF), and EPS at cash tax rates in each case “before special items” and/or “pro-forma” are non-GAAP measures and should not be considered

    replacements for GAAP results.

    EBITDA is a useful measure of the The ADT Corporation’s (the Company) success in acquiring, retaining and servicing our customer base and ability to

    generate and grow recurring revenue while providing a high level of customer service in a cost-effective manner. The difference between Net Income (the

    most comparable GAAP measure) and EBITDA (the non-GAAP measure) is the exclusion of interest expense, the provision for income taxes, depreciation

    expense and amortization expense. Excluding these items eliminates the impact of expenses associated with our capitalization and tax structure as well as

    the impact of non-cash charges related to capital investments.

    EBITDA (pre-SAC) is a useful measure of the Company’s success in retaining and servicing our customer base while providing a hig h level of customer service

    in a cost-effective manner. The difference between Net Income (the most comparable GAAP measure) and EBITDA (pre-SAC) (the non-GAAP measure) is the

    exclusion of interest expense, the provision for income taxes, depreciation expense, amortization expense, and subscriber acquisition related revenue and

    expenses. Excluding these items eliminates the impact of expenses associated with our capitalization and tax structure, the impact of non-cash charges

    related to capital investments, and the impact of growing our subscriber base.

    In addition, from time to t ime, the Company may present EBITDA and EBITDA (pre-SAC) before special items, or on a pro-forma basis which are EBITDA and

    EBITDA (pre-SAC), adjusted to exclude the impact of the items highlighted below. These numbers provide information to investors regarding the impact of

    certain items management believes are useful to identify, as described below.

    There are material limitations to using EBITDA and EBITDA (pre-SAC). EBITDA and EBITDA (pre-SAC) may not be comparable to similarly tit led measures

    reported by other companies. Furthermore, EBITDA and EBITDA (pre-SAC) do not take into account certain significant items, including depreciation expense,

    amortization expense, interest expense, and tax expense, which directly affect our net income. Additionally, EBITDA (pre-SAC) does not take into account

    expenses related to acquiring new customers. These limitations are best addressed by considering the economic effects of the excluded items independently,

    and by considering EBITDA and EBITDA (pre-SAC) in conjunction with net income as calculated in accordance with GAAP.

    Non-GAAP Measures (continued)

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    SSFCF is a useful measure of pre-levered c