Quality management the Spartan way

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It’s a core tenant of one of the most recognizable

fitness brands on the planet, a level you don’t

get to without recognizing where you have room

for improvement. So, when Spartan Race, an

obstacle race and fitness lifestyle brand, noticed

they were spending a little too much time filing

quality management documents with spreadsheet

software, and were having trouble attaching photos,

they began shopping around for a software fix.

When you run 130 obstacle races annually around

the world, with between 20 and 60 obstacles per

race that are made up of fire, metal and mud,

there’s plenty to keep track of. So Spartan came to

TruQC to see if we could help them out with quality

management. In the end, we were able to configure

software we originally built to help with industrial

painting to help one of the world’s premier race

organizers guarantee they deliver the same quality

experience to challengers all over the globe.

We recently had a chat with Spartan to find out a

little more about how they use our software.

“A Spartan knows his or her flaws as well as his or her strengths.”

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Could you briefly discuss how Spartan uses

TruQC?

Spartan uses TruQC to report on the overall

operations for US and international races. Each

Quality Manager uses the reports to measure

the quality of the events and determine what

improvements need to be made.

Given that TruQC started out as an app for

industrial painters, how did Spartan decide that it

could be useful to your operation?

We had been using Excel spreadsheets for our

quality management reports and would attach

photos in DropBox. The process for each report

would take hours and in the end the Excel sheet and

separate photos didn’t form a cohesive report for

our licensee. We looked for a better solution and

found that TruQC mirrored what we needed (with a

few configurations).

Do you use TruQC at all your races? How many

user accounts does Spartan have?

We don’t use TruQC at all of our races. It is used at

several international and U.S. each year (probably

a total of 40 times), as the Quality Managers do

not attend every race. We currently have 6 user

accounts.

Could you describe the process of getting

Spartan staff started with TruQC? Were there any

problems with learning the software or any staff

members who especially had trouble?

We had a very easy transition. A TruQC

representative met us at one of our conferences

when we were all together so we had the benefit

of receiving hands-on training. We didn’t really

experience any users who had trouble. The most

common problem we have is forgetting our

passwords.

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What sort of efficiencies has Spartan gained by

using TruQC? Are any tasks especially easier now

that you’re using TruQC? Have you collected any

data that might back this up?

Our quality managers are able to use their time

more efficiently in producing their reports. Spartan

Race is able to track the scores for each country/

market and measure the progress (or lack of).

This has helped us get a better understanding of

each category by country and how each market is

progressing in producing quality events.

Anything else you would like to add about TruQC

that we didn’t ask about?

We are really happy with the software and love using

TruQC to help us to do our jobs better.

Quality management the Spartan way

truqcapp.com

Request a live demo of TruQC. Visit truqcapp.com/freedemo

Request a live demo

About TruQCTruQC is the cloud-based app built for the iPad that’s taking job-site documentation paperless. Originally

built for a top industrial painting contractor, TruQC was designed to be easy-to-use, compact, objective,

and to conform to common industry standards and certification requirements.

To see all the tasks TruQC is capable of tackling, schedule a live demo. We’ll walk you through its various functions and offer advice on how the software could best serve your company’s business model. Visit TruQCapp.com/trytruqc to get started.

Click here to Request a Demo

Learn more about TruQCInterested in finding out more about our software? Check out our case studies to see how we are providing

real savings of both time and money for our customers, or keep up with our blog for the latest news in

quality control, tech and more.