Tokian tokiko erakundeen alorrean, informazioaren segurtasunari eta e-konfiantzari buruzko...

8/7/2019 Tokian tokiko erakundeen alorrean, informazioaren segurtasunari eta e-konfiantzari buruzko azterketaren laburpen

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2/26

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http://creativecommons.org/licenses/by-nc/2.5/es/legalcode.euhttp://creativecommons.org/licenses/by-nc/2.5/es/legalcode.eu


3/26


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4/26


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http://www.inteco.es/http://www.inteco.es/http://www.inteco.es/


5/26


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http://observatorio.inteco.es/http://observatorio.inteco.es/http://observatorio.inteco.es/


6/26



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http://www.inteco.es/http://www.inteco.es/


7/26


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8/26


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Oqwyyoc6 OEQGHL

Cmqoilge xgkwyqcxwecygec`lyycm jleg`cml fcyaweioagcm iw`qvcqvge aoqw6

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9/26


Cqc` ryoicqwgqcyc xcyygyc nwkcqvgc

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Oqwyyoc6 OEQGHL

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10/26


Lrgycvolgqcml gyygkoxqylge mleqxgyicvolc gqc igyyomwxrgec

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;4,4'

19,4'

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Oqwyyoc6 OEQGHL

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Cròmcvolgqce gkwegycmgqcm gkoqgc



11/26


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Oqwyyoc6 OEQGHL

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12/26


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13/26


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Oqwyyoc6 OEQGHL



14/26


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15/26


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16/26


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17/26


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18/26


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19/26


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20/26



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21/26



Hcxqo``c @ge Iwyklx 38: IyotogxhcHcxqo``c @ge Iwyklx 38? Kwnog` ag OveHcxqo``c @ge Iwyklx 312 Noyceac ag GiylHcxqo``c @ge Iwyklx 313 LcHcxqo``c @ge Iwyklx 319 Rc`cholx ag c Xogyyc

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Hcxqo``c @ge Xc`cncehc 343 Hcxqg``celx ag NlyoxhlxHcxqo``c @ge Xc`cncehc 349 Howaca YlayoklHcxqo``c @ge Xc`cncehc 348 Hlyalto``cHcxqo``c @ge Xc`cncehc 341 Joelflxc ag AwgylHcxqo``c @ge Xc`cncehc 347 NogvcHcxqo``c @ge Xc`cncehc 344 NlyoklHcxqo``c @ge Xc`cncehc 34; Rcycac ag Ywioc`gxHcxqo``c @ge Xc`cncehc 34: Xc`cncehcHcxqo``c @ge Xc`cncehc 34? Xce Dgòhgx ag lx Kc``gklxHcxqo``c @ge Xc`cncehc 3;2 Xce Ncyqe ag` HcxqccyHcxqo``c @ge Xc`cncehc 3;3 Xcehqo.XryoqwxHcxqo``c @ge Xc`cncehc 3;9 Qgyycao``lxHcxqo``c @ge Xc`cncehc 3;8 QycicehcHcxqo``c @ge Xc`cncehc 3;1 ToqokwaoelHcxqo``c @ge Xgkltoc 3;7 Hcyilegyl g` NclyHcxqo``c @ge Xgkltoc 3;4 Hw``cyHcxqo``c @ge Xgkltoc 3;; @lxc *@c/

Hcxqo``c @ge Xgkltoc 3;: Nlvleho``lHcxqo``c @ge Xgkltoc 3;? Xcnilc`Hcxqo``c @ge Xgkltoc 3:2 Xce Rgayl ag Kc``lxHcxqo``c @ge Xgkltoc 3:3 XgkltocHcxqo``c @ge Xgkltoc 3:9 To``chcxqeHcxqo``c @ge Xlyoc 3:8 C`ncveHcxqo``c @ge Xlyoc 3:1 Cyhlx ag FcèHcxqo``c @ge Xlyoc 3:7 Igy`cekc ag AwgylHcxqo``c @ge Xlyoc 3:4 Hltc`gacHcxqo``c @ge Xlyoc 3:; @cekc ag AwgylHcxqo``c @ge Xlyoc 3:: `tgkcHcxqo``c @ge Xlyoc 3:? Xce @glecyal ag _ckgHcxqo``c @ge Xlyoc 3?2 ToewgxcHcxqo``c @ge Tc``calòa 3?3 Càgcncly ag Xce NcyqeHcxqo``c @ge Tc``calòa 3?9 Cyyll ag c GehlnogeacHcxqo``c @ge Tc``calòa 3?8 Hcxqygfe ag QycicehlxHcxqo``c @ge Tc``calòa 3?1 @ckwec ag AwgylHcxqo``c @ge Tc``calòa 3?7 Ngaoec ag Yolxghl

Hcxqo``c @ge Tc``calòa 3?4 Ngaoec ag` HcnrlHcxqo``c @ge Tc``calòa 3?; NwhogeqgxHcxqo``c @ge Tc``calòa 3?: L`ngalHcxqo``c @ge Tc``calòa 3?? Rgcdog`Hcxqo``c @ge Tc``calòa 922 QlyagjwnlxHcxqo``c @ge Tc``calòa 923 Qlyygho``c ag c LyageHcxqo``c @ge Tc``calòa 929 To``cewgtc ag AwgylHcxqo``c @ge Tc``calòa 928 VcycqeHcxqo``c @ge Vcnlyc 921 IgectgeqgHcxqo``c @ge Vcnlyc 927 DwgeqgxchlHcxqo``c @ge Vcnlyc 924 Rwgi`c ag XceciyocHcxqo``c @ge Vcnlyc 92; Ygswgfl



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Hcxqo``c @ge Vcnlyc 92: VcnlycHcxqo``c.@c Ncehjc Cìchgqg 92? Jg`èHcxqo``c.@c Ncehjc Cìchgqg 932 QlicyycHcxqo``c.@c Ncehjc Howaca Ygc` 933 C`hvcy ag Xce FwceHcxqo``c.@c Ncehjc Howaca Ygc` 939 Hcyyoe ag Hc`cqyctc

Hcxqo``c.@c Ncehjc Howaca Ygc` 938 Hcxqg``cy ag XceqocklHcxqo``c.@c Ncehjc Howaca Ygc` 931 Howaca Ygc`Hcxqo``c.@c Ncehjc Howaca Ygc` 937 QlyygewgtcHcxqo``c.@c Ncehjc Hwgehc 934 HcgqgHcxqo``c.@c Ncehjc Hwgehc 93; HwgehcHcxqo``c.@c Ncehjc Hwgehc 93: L`ngac ag` YgHcxqo``c.@c Ncehjc Hwgehc 93? XoxceqgHcxqo``c.@c Ncehjc Kwcac`cfcyc 992 C`hl`gc ag` RoecyHcxqo``c.@c Ncehjc Kwcac`cfcyc 993 C`ltgycHcxqo``c.@c Ncehjc Kwcac`cfcyc 999 DleqcecyHcxqo``c.@c Ncehjc Kwcac`cfcyc 998 Kwcac`cfcycHcxqo``c.@c Ncehjc Kwcac`cfcyc 991 JofgxHcxqo``c.@c Ncehjc Ql`gal 997 C`ngeayc` ag c HccacHcxqo``c.@c Ncehjc Ql`gal 994 Iwykwo``lx ag Ql`galHcxqo``c.@c Ncehjc Ql`gal 99; Hgao``l ag` HleacalHcxqo``c.@c Ncehjc Ql`gal 99: Ok`gxwg`c *@c/Hcxqo``c.@c Ncehjc Ql`gal 99? Qc`ctgyc ag `c YgoecHcxqo``c.@c Ncehjc Ql`gal 982 Ql`gal

Hcxqo``c.@c Ncehjc Ql`gal 983 To``cqlicxHcxqo``c.@c Ncehjc Ql`gal 989 _weh`gyHcqc`wc Icyhg`lec 988 Icac`lecHcqc`wc Icyhg`lec 981 Hc`g``cHcqc`wc Icyhg`lec 987 Hceltg``gxHcqc`wc Icyhg`lec 984 HcyagagwHcqc`wc Icyhg`lec 98; Hcxqg`àgdg`xHcqc`wc Icyhg`lec 98: Hlyeg`` ag @`liygkcqHcqc`wc Icyhg`lec 98? Gxr`wkwgx ag @`liygkcqHcqc`wc Icyhg`lec 912 Dlel``lxcHcqc`wc Icyhg`lec 913 KctHcqc`wc Icyhg`lec 919 Kycel``gyxHcqc`wc Icyhg`lec 918 Jlxroqc`gq ag @`liygkcq *@+/Hcqc`wc Icyhg`lec 911 NceygxcHcqc`wc Icyhg`lec 917 NcxswgdcHcqc`wc Icyhg`lec 914 NcqcyHcqc`wc Icyhg`lec 91; Nl``gq ag` Tc``x

Hcqc`wc Icyhg`lec 91: Nleoxqyl` ag HcàgyxHcqc`wc Icyhg`lec 91? RlòeHcqc`wc Icyhg`lec 972 Rleq ag To`lncyc o Ylhcdlyq *G`/Hcqc`wc Icyhg`lec 973 Rycq ag @`liygkcq *G`/Hcqc`wc Icyhg`lec 979 Xcicag``Hcqc`wc Icyhg`lec 978 Xceq Cayo ag IgxxHcqc`wc Icyhg`lec 971 Xceq Ilo ag @`liygkcqHcqc`wc Icyhg`lec 977 Xceq Hwkcq ag` Tc``xHcqc`wc Icyhg`lec 974 Xceq Dywoqx ag IckgxHcqc`wc Icyhg`lec 97; Xceq Ncyq Xgxkwgol`gxHcqc`wc Icyhg`lec 97: Xceq Rgyg ag Yowagioq``gxHcqc`wc Icyhg`lec 97? Xceqc Hl`lnc ag KycngegqHcqc`wc Icyhg`lec 942 Xceqc Ncyoc ag Noyc``gxHcqc`wc Icyhg`lec 943 Xceqc XwxceecHcqc`wc Icyhg`lec 949 XceqrgalyHcqc`wc Icyhg`lec 948 XlycHcqc`wc Icyhg`lec 941 To`caghcexHcqc`wc Icyhg`lec 947 To`celtc o c Kg`qy

Hcqc`wc Icyhg`lec 944 To`cxxcy ag NcyHcqc`wc Koylec 94; IgkwyHcqc`wc Koylec 94: Iywel`cHcqc`wc Koylec 94? KoylecHcqc`wc Koylec 9;2 L`lqHcqc`wc Koylec 9;3 Xceq Dgòw ag Kwzl`xHcqc`wc Koylec 9;9 Xceqc RcwHcqc`wc Koylec 9;8 Tc`` ag Iocec *@c/Hcqc`wc Koylec 9;1 To`ci`cygozHcqc`wc @`goac 9;7 C`hl`gqkgHcqc`wc @`goac 9;4 Oxlec o Hlehc Ag``Hcqc`wc @`goac 9;; Fwehlxc



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Hcqc`wc @`goac 9;: @`ligycHcqc`wc @`goac 9;? Rc`cw a+Cek`gxl`c *G`/Hcqc`wc @`goac 9:2 Rlc` *G`/Hcqc`wc @`goac 9:3 Ylxxg``Hcqc`wc @`goac 9:9 Qlyyg ag Hciag``c *@c/

Hcqc`wc @`goac 9:8 To`ckycxxcHcqc`wc Qcyycklec 9:1 Ilykgx ag` Hcnr *@gx/Hcqc`wc Qcyycklec 9:7 Ag`qgiygHcqc`wc Qcyycklec 9:4 DòzHcqc`wc Qcyycklec 9:; Xceqc IyicycHcqc`wc Qcyycklec 9:: QcyycklecHcqc`wc Qcyycklec 9:? QlyqlxcHcqc`wc Qcyycklec 9?2 Tgeayg`` *G`/Hlnweoaca Tc`gehocec Còhceqg 9?3 C`hlC`hloHlnweoaca Tc`gehocec Còhceqg 9?9 C`kwgcHlnweoaca Tc`gehocec Còhceqg 9?8 IgegozcncHlnweoaca Tc`gehocec Còhceqg 9?1 IgedgyyoHlnweoaca Tc`gehocec Còhceqg 9?7 IgeocyigokHlnweoaca Tc`gehocec Còhceqg 9?4 IwxlqHlnweoaca Tc`gehocec Còhceqg 9?; Hc``lxc a+Ge XcyyoHlnweoaca Tc`gehocec Còhceqg 9?: Al`lygxHlnweoaca Tc`gehocec Còhceqg 9?? G`hjgG`zHlnweoaca Tc`gehocec Còhceqg 822 Doegxqycq

Hlnweoaca Tc`gehocec Còhceqg 823 KcocegxHlnweoaca Tc`gehocec Còhceqg 829 Jleae ag lx Dyco`gxHlnweoaca Tc`gehocec Còhceqg 828 FtgcZiocHlnweoaca Tc`gehocec Còhceqg 821 Nleqgxoelx *@lx/Hlnweoaca Tc`gehocec Còhceqg 827 EltgàcHlnweoaca Tc`gehocec Còhceqg 824 Lyojwg`cHlnweoaca Tc`gehocec Còhceqg 82; RgqygyHlnweoaca Tc`gehocec Còhceqg 82: Xce Nokwg` ag XcòecxHlnweoaca Tc`gehocec Còhceqg 82? QlyygtogfcHlnweoaca Tc`gehocec Hcxqg`è 832 IgqzHlnweoaca Tc`gehocec Hcxqg`è 833 Hcxqg`è ag c R`cecHcxqg``Hlnweoaca Tc`gehocec Hcxqg`è 839 Dlyhc``Hlnweoaca Tc`gehocec Hcxqg`è 838 FyohcHlnweoaca Tc`gehocec Hcxqg`è 831 NcqgqHlnweoaca Tc`gehocec Hcxqg`è 837 NlehldcHlnweoaca Tc`gehocec Hcxqg`è 834 Rli`c ag Igeodcxx *`c/Hlnweoaca Tc`gehocec Hcxqg`è 83; Qlal`g``c

Hlnweoaca Tc`gehocec Hcxqg`è 83: Tc`` a+Woz *`c/Hlnweoaca Tc`gehocec Hcxqg`è 83? To`cdcnxHlnweoaca Tc`gehocec Hcxqg`è 892 To``cyygc`To`c.ygc`Hlnweoaca Tc`gehocec Tc`gehoc 893 CìcoacHlnweoaca Tc`gehocec Tc`gehoc 899 CìlyccHlnweoaca Tc`gehocec Tc`gehoc 898 C`dcyrHlnweoaca Tc`gehocec Tc`gehoc 891 C`kgngxHlnweoaca Tc`gehocec Tc`gehoc 897 C`nwxxcdgxHlnweoaca Tc`gehocec Tc`gehoc 894 C`voycHlnweoaca Tc`gehocec Tc`gehoc 89; IlhcoygeqHlnweoaca Tc`gehocec Tc`gehoc 89: Ileygrx o Noycnig``Hlnweoaca Tc`gehocec Tc`gehoc 89? HcqcyylfcHlnweoaca Tc`gehocec Tc`gehoc 882 HgyaHlnweoaca Tc`gehocec Tc`gehoc 883 HjgxqgHlnweoaca Tc`gehocec Tc`gehoc 889 GnrgycalyHlnweoaca Tc`gehocec Tc`gehoc 888 Dwgeqgyyli`gxHlnweoaca Tc`gehocec Tc`gehoc 881 Fcycdwg`Hlnweoaca Tc`gehocec Tc`gehoc 887 @`yoc

Hlnweoaca Tc`gehocec Tc`gehoc 884 Nox`cqcHlnweoaca Tc`gehocec Tc`gehoc 88; LeqoegeqHlnweoaca Tc`gehocec Tc`gehoc 88: RcqgyecHlnweoaca Tc`gehocec Tc`gehoc 88? RohcecHlnweoaca Tc`gehocec Tc`gehoc 812 Ycdgìwl`Ycdgìwel`Hlnweoaca Tc`gehocec Tc`gehoc 813 XckweqlXckweqHlnweoaca Tc`gehocec Tc`gehoc 819 XgactHlnweoaca Tc`gehocec Tc`gehoc 818 Xo``cHlnweoaca Tc`gehocec Tc`gehoc 811 Tc`gehocHlnweoaca Tc`gehocec Tc`gehoc 817 ZqotcGzqygncawyc Icacflv 814 HcnrcecyolGzqygncawyc Icacflv 81; Nyoac



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Ncayoa Ncayoa 13: RoeqlNcayoa Ncayoa 13? Rlvwg`l ag C`cyheNcayoa Ncayoa 192 Rwgi`c ag c XogyycNcayoa Ncayoa 193 Yotcx.TchocncayoaNcayoa Ncayoa 199 Xce Dgyeceal ag Jgecygx

Ncayoa Ncayoa 198 Xce Ncyqe ag c TgkcNcayoa Ncayoa 191 Xce Xgicxqoe ag lx YggxNcayoa Ncayoa 197 Xgyyceo``lx ag` Tc``gNcayoa Ncayoa 194 TcàgnlylNcayoa Ncayoa 19; To``cìo``cNcayoa Ncayoa 19: To``cnceqcNcayoa Ncayoa 19? To``cewgtc ag c HccacNwyhoc Nwyhoc 182 CicyeNwyhoc Nwyhoc 183 HcyqckgecNwyhoc Nwyhoc 189 DlyqwecNwyhoc Nwyhoc 188 Nlòec ag XgkwycNwyhoc Nwyhoc 181 RògklEctcyyc Ectcyyc 187 Ckwo`cy ag HlaxEctcyyc Ectcyyc 184 CgkwoEctcyyc Ectcyyc 18; Iwy`cacIwy`cqcEctcyyc Ectcyyc 18: Hciceo``cxEctcyyc Ectcyyc 18? Hlyg``cEctcyyc Ectcyyc 112 Gxqgyoicy

Ectcyyc Ectcyyc 113 Kgegto``cEctcyyc Ectcyyc 119 NcyceEctcyyc Ectcyyc 118 Qwag`cEctcyyc Ectcyyc 111 WqgykcRcx Tcxhl `ctc 117 MwcyqceklRcx Tcxhl `ctc 114 @crwgi`c ag @cicyhcRcx Tcxhl `ctc 11; @cwaol@`laolRcx Tcxhl `ctc 11: Xce No`èAlegnoòckcRcx Tcxhl `ctc 11? Toqlyoc.KcxqgovRcx Tcxhl Kworvhlc 172 CyycxcqgNleayckeRcx Tcxhl Kworvhlc 173 GoicyRcx Tcxhl Kworvhlc 179 GyygeqgyocRcx Tcxhl Kworvhlc 178 JleacyyoiocRcx Tcxhl Kworvhlc 171 OyweRcx Tcxhl Kworvhlc 177 LyaovocRcx Tcxhl Kworvhlc 174 VgxqlcRcx Tcxhl Tovhcc 17; Icycmcàl

Rcx Tcxhl Tovhcc 17: IcxcwyoRcx Tcxhl Tovhcc 17? IgynglRcx Tcxhl Tovhcc 142 KcàcmclRcx Tcxhl Tovhcc 143 KgqzlRcx Tcxhl Tovhcc 149 LeacyylcRcx Tcxhl Tovhcc 148 Rlyqwkc`gqgRcx Tcxhl Tovhcc 141 XceqwyqvoRcx Tcxhl Tovhcc 147 Xlrg`cec@c Yolfc @c Yolfc 144 Cyegal@c Yolfc @c Yolfc 14; Hc`cjlyyc@c Yolfc @c Yolfc 14: @cyagyl@c Yolfc @c Yolfc 14? @lkyll@c Yolfc @c Yolfc 1;2 Efgyc@c Yolfc @c Yolfc 1;3 Ectcyygqg



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E% GEQOACA

3 Hcioàl Oexw`cy ag G` Jogyyl

9Hcioàl Oexw`cy ag Dwgyqgtgeqwyc

8 Hcioàl Oexw`cy ag Kyce Hcecyocx

1 Hcioàl Oexw`cy ag c Klngyc

7 Hcioàl Oexw`cy ag @c Rc`nc

4 Hcioàl Oexw`cy ag @cevcylqg

; Hcioàl Oexw`cy ag Qgegyodg

: Howaca Cwqelnc ag Hgwqc

? Hlnweoaca ag Ncayoa

32 Hlexg`` ag Nc``lyhc

33 Hlexg`` Oexw`cy ag Oiovc Dlyngeqgyc

39 Hlexg`` Oexw`cy Ngelyhc

38 Aorwqchoe ag C`ctc

31 Aorwqchoe ag Cìchgqg

37 Aorwqchoe ag Còhceqg

34 Aorwqchoe ag C`ngyc3; Aorwqchoe ag to`c

3: Aorwqchoe ag Icacflv

3? Aorwqchoe ag Iwyklx

92 Aorwqchoe ag Hhgygx

93 Aorwqchoe ag Hcxqg`è

99 Aorwqchoe ag Howaca Ygc`

98 Aorwqchoe ag Hyalic

91 Aorwqchoe ag Hwgehc

97 Aorwqchoe ag Kgylec

94 Aorwqchoe ag Kwcac`cfcyc

9; Aorwqchoe ag Kworwvhlc

9: Aorwqchoe ag Jwg`tc

9? Aorwqchoe ag Jwgxhc

82 Aorwqchoe ag Fce

83 Aorwqchoe ag @ge

89 Aorwqchoe ag @wkl

88 Aorwqchoe ag @`goac

81 Aorwqchoe ag N`ckc

87 Aorwqchoe ag Lygexg

84 Aorwqchoe ag Rc`gehoc

8; Aorwqchoe ag Rleqgtgayc

8: Aorwqchoe ag Xc`cncehc

8? Aorwqchoe ag Xgkltoc

12 Aorwqchoe ag Xgto``c

13 Aorwqchoe ag Xlyoc

19 Aorwqchoe ag Qcyycklec

18 Aorwqchoe ag Qgywg`11 Aorwqchoe ag Tc`gehoc

17 Aorwqchoe ag Tc``calòa

14 Aorwqchoe ag Tovhcc

1; Aorwqchoe ag Vcnlyc

1: Aorwqchoe ag Vcycklvc

1? Kliogyel R% ag Cxqwyocx

Tokian tokiko erakundeen alorrean, informazioaren segurtasunari eta e-konfiantzari buruzko...

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Transcript of Tokian tokiko erakundeen alorrean, informazioaren segurtasunari eta e-konfiantzari buruzko...