Samsung Presentation (Fall 2016)

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Elizabeth Ballou, Gina Mackey, Hannah Davison, Jamie Wilson, Kate Owensby, Monica Hardy & Rebecca Christopher

Transcript of Samsung Presentation (Fall 2016)

Page 1: Samsung Presentation (Fall 2016)

Elizabeth Ballou, Gina Mackey, Hannah Davison, Jamie Wilson, Kate Owensby, Monica Hardy & Rebecca Christopher

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Corporate Overview

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● Full refund for any recalled washer purchased in the last 30 days

● Home Label Kit with new control guide & warning labels● Free in-home repair that includes reinforcement of the

washer’s top● Possible rebate towards the purchase of a new washer

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Competitors Samsung LG Electronics Whirlpool

Revenue $172.6 billion $48.8 billion $20.9 billion

Target Audience Moms Moms Moms

Advertising Strategies

Humor appeal Slice of life executional framework

Emotional appealCause-related marketing

Media Presence TV, social media TV, social media TV, social media

Focus on environment/sustainability

-ENERGY STAR qualified products (100% of washers)-Recycling program-Green partnerships-Not prominently featured on website

-Focused on energy efficiency-Recycling program-Green packaging-Not prominently featured on website

-ENERGY STAR programs-Recycling program-Green partnerships

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Advertising Strategies

● “Fast follower”● Brand awareness● “Smart thinking.

Simple living.”

● “Industry shaper”● Customer-centric● “Inspire the world.

Create the future.”

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Target Market● Young moms, 25-35 years old

○ Family-focused○ Environmentally conscious○ Tech savvy○ Achievers○ Upper middle class - upper

class

“Julie”

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Research Overview

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Marketing Communication ObjectivesEnhance Brand Image:

● Cause-Related Marketing

● Eco-Friendly Emphasis

Engage & Appeal to Target Market:

● Mommy Blogs

● Social Media

● Events

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IMC Components

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Building a Cleaner World, One Step At a Time

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SELLING GREEN PRODUCTS AND EDUCATION

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One-for-One ● The “wash line”

○ Discredits 5 billion people● Hand-washing clothes

○ 6 hours a day, 3 times a week, 2-3 weeks to dry

○ Medical problems ● Solution: GiraDora

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For each Samsung washer sold during the course of the campaign, a GiraDora will be donated to a family in need

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Social Media & Online Advertising Social Media Push

FaceBook page: Samsung & Giradora Initiative● Include stories from the

women helped

Instagram, Twitter Ads

● #WalkForWater● One For One

Online Advertising

One for One:

● Advertise on retailer websites (HomeDepot etc.)

● Advertise through Mommy Blog Sponsorship

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Walk for WaterWhat: A walk for a cause, sponsored by SamsungWhen: Earth Day April 22, 2017 - culmination of campaign Where: From 1700 Lida Street (Safe Agua) to Memorial Park in Pasadena How: #walkforwater, leafletsWhy: 3.7 miles - The average distance that women and children walk for water in Africa and Asia

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Measurements of Success ● Interactions & Hits

○ Social media interaction tracked using #WalkForWater○ Digital Analytics ○ Ratio of positive to negative hits

● Increase in positive brand attitudes○ Monitor blogs, Facebook comments, etc

● Increase in washer sales○ Monitor sales of washer models participating in the

one-for-one campaign

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SummaryRestore Samsung's positive brand image through partnership with GiraDora and engagement with the community.

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with

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"Eco-Friendly Products." Eco-Friendly Products. Samsung Electronics, n.d. Web. 14 Nov. 2016.

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Fullerton, Laurie. “Start With the Customer – Samsung VP Talks B2B Marketing Strategy in Fireside Chat.” The Drum. 23 Nov. 2015. Web. 15 Nov. 2016.

Garland-McLean, Daphne. "Moms Fiscally Fit, Thinking Green, Going Online." Furniture/Today (2009): 8. Advanced Placement Source. Web. 14 Nov. 2016.

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“Kristen Bell Proposes to Dax Shepard after DOMA Ruling.” Huffington Post. Jun. 26, 2013. Web. 15 Nov. 2016.

"LG ANNOUNCES FOURTH-QUARTER AND FULL-YEAR 2015 FINANCIAL RESULTS | LG Newsroom." LG Newsroom. LG Electronics, 26 Jan. 2016. Web. 14 Nov. 2016.