Product Presentation

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DispatchPlus ® Workforce Management Solution Overview

Transcript of Product Presentation

Page 1: Product Presentation

DispatchPlus® Workforce Management Solution Overview

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Started by the founders of Nextel

Offer unrivaled industry expertise

Deliver evolving, push-to-talk (PTT) solutions designed specifically for dispatch-centric business

Private PTT network with national presence and better reliability

Products and services focused solely on increasing business efficiencies

Industry-leading Motorola MotoTRBO hardware designed for rugged environments

Why pdvWireless?

pdvWireless is redefining the Push-to-Talk category.

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What is DispatchPlus?

DispatchPlus® is a powerful business solution that combines the latest Push-to-Talk (PTT) technology with a cloud-based application to better-manage mobile workers. This high-productivity solution helps enhance transparency, improve operational efficiency, reduce costs, and increase ROI.

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Communication Features

Instant, private andgroup wide communicationsIntelligent QueuingTM with “Listened to” verification Text messaging Complies with FMCSA Distracted Driver Regulations Voice documentation with time stampCrystal clear digital voice with noise cancelling technology Industry-leading Motorola MotoTRBO radios

DispatchPlus Key Features

Management Features

Monitor worker activity and location via GPS Color-coded updates Advanced GeoFencing for automated alerts One-touch Push-To-TalkMonitor vehicle speedEfficient electronic forms Integrated reporting features and activity status updates provide real-time, actionable informationUser-friendly dashboard/command center for desktop and tablet use

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DispatchPlus Key Benefits

More Revenue Liability & ExpenseEfficiency & Service

• Add one or more jobs per day

• Increase sales leads from mobile workers

• Increase ROI

• Reduce unnecessary calls into office

• Locate and dispatch nearest mobile worker

• Proof of activity status and completions

• Improved customer response

• Reduce insurance costs

• Reduce overtime costs

• Reduce customer write-offs

• Reduce fuel costs

• Reduce driver distraction risks and liabilities

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DispatchPlus integrates seamlessly with your desktop ortablet giving managers and dispatchers a comprehensivesnapshot of mobile workforce activity.

Cloud-based, cross-platform managementHelps prevent communication bottlenecksCommunication Triage - Dispatcher decides who to speak withReduces wait and on-hold timesShows proof of activity status, completion and locationReduces driver distractionProvides documentation of work in real-timeRuns on industry-leading Motorola radios

Integrated Desktop Management

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Who sent the Message? Filter by categories

Color code messages for prioritization

Filter by subjectsFilter by date

• Voice documentation of activity status, completion and location• Dispatchers can respond to the most urgent needs first• Transparency into your workforce on one screen

GPS time & location stamp

Audio voice recording

Voice Documentation

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Locate and Communicate At-a-Glance

Click to expand categories

• Review route data to reduce overtime/improve route efficiency• Locate all your drivers at once• Quickly assign field workers to jobs that are in close proximity to their

current location

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Track employee routes

• Pings the GPS location on a radio every 6 - 8 minutes • The Green Pin represents an employee’s most recent location• Every voice recording is GPS stamped• Track your fleet and assign field workers to job sites in close proximity to their current location

Enter a New

Location

Most Recent Location

Location History

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Review route data to reduce overtime and improve route efficiencyQuickly assign field workers to jobs that are in close proximity to their current location Record of driver location history (breadcrumb trail)Monitor driver behaviorBetter customer serviceDocument arrival and departure from a destinationProvide protection against false complaintsExport data into Excel

GPS Location and Tracking

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• Eliminates the need for drivers to call in• Provides dispatcher with alerts when workers arrive

or depart from a pre-determined location

GeoFences and Automated Alerts

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All reports can be exported to Excel • Information is collected from the data recorded in DispatchPlus

and formatted into spreadsheets • The data can be used to measure the productivity of mobile workers and dispatchers/administrators• Four different reports

Basic Time Card• Clock-in and Clock-out

Detailed Message Report• Who sent the message• Subject Name, Time Sent, Date, Status (New, Opened, Closed)

and GPS PositionMessage Metric

• Time the message was sent • Who sent the message• How much time elapsed between the message being sent and opened

Message Status• Percentage of new, opened and closed messages

Detailed Reporting on Mobile Activities

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Pricing