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CONSUMER PERCEPTION ABOUT HERO-HONDA VIS--VIS
OTHER BIKES
Presented by:-
Jubin Shah
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Content
Introduction to history
Objective of the study
Introduction Of company
Key policies and awards Comparison with other company
Finding & analysis
Graphs SWOT Analysis
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Contd
Suggestion
Conclusion
Bibliography
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History of the first motorcycles
19th-century dream
The "safety" bicycle-bicycles with front and rearwheels of the same size, and with a pedal crank
mechanism The first commercial design was a three-wheeler
built by Edward Butler in Great Britain in 1884.
The first motorcycle in 1885 is Gottlieb Daimler (who
later teamed up with Karl Benz to form the Daimler-Benz Corporation).
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Contd
First steam propulsion motor-cycle was invented inthe eastern U.S in 1967 with two cylinder
The first successful two-wheeler, though, was the
Hildebran & Wolfmueller, patented in Munich in1894
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Objective
Nowadays vehicles have become the most valuablefor any person.
The generations of today's want bikes and car
Comfortable to them for reaching office, collage, etc Hero Honda has very good name in producing and
selling bikes
Hero Honda has a good image in the eyes of public
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Introduction of hero honda
Joint venture between India's Hero Group andJapans Honda Motor Company
Most successful joint ventures worldwide
Introduced new generation motorcycles possible to drive a vehicle without polluting the
roads.
Over 20 million Hero Honda two wheelers tread onIndian roads today
Every 30 seconds, someone in India buys HeroHonda's bikes
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Contd
Three globally benchmarked manufacturing facilities- Dharuhera and Gurgaon in Haryana and Haridwarat Uttrakhand
Capable of producing out 4.4 million units per year 3000 customer touch points
CRM initiative - Hero Honda Passport Program, oneof the largest programs of this kind in the world
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Hrithik Roshan Priyanka chopra
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Awards
National safety awards for the year 2001
National productivity awards for the year 2001
Best slogan awards for the year 2002
ICSI national awards for the year 2004 ICWAI national awards for the year 2005
Corporate social responsibility awards for the year
2006 Bike indian awards for the year 2007
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Contd
TNS voice of the customer awards for the year 2008
NDTV bike indian awards for the year 2008
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Bajaj Auto Limited
India's largest manufacturer of scooters andmotorcycles
The lowest-cost scooter maker in the world
Founder History of Bajaj Groups
Founder Chairmen Jamnalal Bajaj
Year of Establishment 1926
Industry Two - Three Wheelers
Business Groups The Bajaj Groups
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Contd
Rahul Bajaj Chairman
Madhur Bajaj Vice Chairman
Rajiv Bajaj Managing Director
Sanjiv Bajaj Executive Director
Vijender Kumar the bronze medal at the Beijing
Olympics, was today named as the brandambassador ofBajaj Auto
Different Bikes
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Awards
1. Most Exciting Bike of the Year 2001 for BajajEliminator
2. Most Exciting Bike of the Year 2002 for Bajaj
Pulsar3. Total Customer Satisfaction 2003 for Bajaj Pulsar
4. Bike Maker of the Year 2004 for ICICI Bank
5. Bike of the Year 2004 for Bajaj Pulsar DTS & Wind125
6. Bike of the Year 2005 for Bajaj Discover DTS
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Hero Honda dethrones Bajaj as 2-wheeler king
Largest two-wheeler company in the country.
However at the end, its two-wheeler sales fell some30,000 units short of Bajaj.
Hero Honda had sold 1.02 million motorcyclesduring the year
A 26:26 joint venture between Honda of Japan andthe Munjal
Splendor continues to be the best-selling model inthe Hero Honda
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Contd
Bajaj Auto, on the other hand, is the market leader inscooters with brands like Chetak and Legend.
For motorcycles, it has a technical tie up with
Kawasaki of Japan. Its motorcycle portfolio comprises of Boxer, Acer,
Caliber, Pulsar and Eliminator
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Research
According to Philip Kotlar, Research is thesystematic design, collection, analysis and reportingof data and findings relevant to a specific marketingsituation facing the company. Following are thesteps of research process.
1. Formulation of research problem
2. Choice of research design
3. Determining sources of data4. Designing data collection forms
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5.Determining sampling size [100]
6. Organizing and conducting the field survey
7. Processing and analyzing the collected data
8. Preparing the research report9. Conclusion
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1. To know brand awareness of hero hondamotorcycles
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2. To know future purchaser of hero hondamotorcycles
k hi h d l f h h d
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3. To know which model of hero hondabikes, he/she wants to purchase
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4. To know the media by the whichconsumer comes to know about bikes
T b h i hi h
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5. To aware about the time which customersuses to purchase bikes
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6. To know that who affects the most whiletaking the purchase decision
T b h ff f i l
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7. To aware about the effect of promotionalscheme on consumer
8 T b t th h i it i f
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8. To aware about the purchasing criteria forpurchasing hero honda bikes
T h tt f f
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9. To aware purchase pattern of consumer ofhero honda bikes
T k h l i F hi h
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10. To know the location From whichconsumer purchase hero honda bikes in Surat
f d ff
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11. Comparison of different Companiesselling
0
500000
1000000
1500000
2000000
2500000
Hero Honda
Bajaj
Yamaha
Suzuki
C i f Diff t Bik i diff t
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12.Comparison of Different Bikes in differentcompany
Company /
Different facilities Bajaj Pulsur 150 Hero Honda Splendor Yahama Crux Tvs Victor
Tank capacity 18 liters 12.8 liters 11 liters 15.5 liters
Gear box 5 speed 4 speed 4 speed 4 speed
Colors Black, Sliver Black, Red, Sliver Black, Maroon Blue
Max power 12 Bhp 7.5 Bhp 7.6 Bhp 7.16 Bhp
Cubic capacity 143.9 cc 97.2 cc 105.6 cc 124.8 cc
Max speed 105 Kmph 90 Kmph 110 Kmph 85 Kmph
iff bik i h diff
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Different companys bikes with differentfacilities
Tank capacity Liter
18
12.8 11
15.5
0
5
10
15
20
Bajaj Pulsur
150
Hero Honda
Splendor
Yahama Crux Tvs Victor
Bikes
Liter
Gear box In Speed
5
4
4
4
0 1 2 3 4 5 6
Bajaj Pulsur 150
Hero Honda Splendor
Yahama Crux
Tvs Victor
bikename
Speed
Max pow er In Bhp
12
7.5 7.6 7.16
0
5
10
15
Bajaj Pulsur
150
Hero Honda
Splendor
Yahama Crux Tvs Victor
Bikes name
Bh
p
Cubic capacity In CC
143.9
97.2
105.6
124.8
0 50 100 150 200
Bajaj Pulsur 150
Hero Honda Splendor
Yahama Crux
Tvs Victor
BikesN
ame
CC
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SWOT Analysis
Strengthof hero honda Ability to understand
customers needs and wants
Recognized and establishedbrand name
Effective advertising capability
Strengthof Bajaj auto Recognized and established
brand name Awarded as largest two
wheeler and Three Wheelerproducers in India.
Suitable for all the class peoplein terms of Finance as compareto other two wheeler industries
in India
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Weakness
Hero honda Hero is vulnerable in the
joint venture because HondaMotor Company has so
much power
Bajaj auto The resell value of Bajaj
vehicles is competently lessthen Hero Honda
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Opportunity
Hero honda Global expansion into the
Caribbean and CentralAmerica.
Expansion of targetmarket (include women)
Bajaj auto The company entered joint
venture with Renault andNissan two major car
makers to enter in to smallcar segment.
Looking for launchinglow cost car as nano
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Threats
Hero honda Honda Motorcycles and
Scooters, India can takeaway market share and
cause joint venture to gosour .
Bajaj auto is a strongcompetitor.
Bajaj auto Bajaj Automobiles in
India can take away marketshare and cause joint
venture to go sour for Carindustries.
Hero Honda automobile isa strong competitor
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Suggestions
Improvement in their vehicle considering the C.C.and Maintenance cost occur after sales
Company and dealer are suggested to concentrate
on advertising print Media like Hoarding,Magazines, and adverting Banner
More concentrate on consumer by creating moredealers in city
Own financial company and provide attractivefinance like Low down-payment , low rate ofinterest to attract customers.
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Contd
Hero Honda must be increase their
-bikes tank petrol capacity
-Gear box
-Maximum power-Cubic capacity
-Maximum Speed
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Conclusion
Customer satisfaction is the one of the most majorpart of the buying behavior
Company has to Build strong brand awareness and
credibility among its customers Majorities of people are aware about its brand
Try to produces such vehicles that attract thecustomer.
On technical base Bajaj is the best from others butfrom our research, consumer prefer Hero Honda
bike due to high resell value and low maintenance.
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Bibliography
www.google.com
www.Herohonda.comwww.bajaj.com
www.suzuki.com
www.yamaha.comwww.bharattraders.com
http://www.google.com/http://www.herohonda.com/http://www.bajaj.com/http://www.suzuki.com/http://www.yamaha.com/http://www.bharattraders.com/http://www.bharattraders.com/http://www.yamaha.com/http://www.suzuki.com/http://www.bajaj.com/http://www.herohonda.com/http://www.google.com/ -
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Thank you
ButWait