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WelcomeWelcomeToTo

Our PresentationOur Presentation

Presented By-The Alliance Of Alpha

Department Of Finance,JNU.

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The Alliance of AlphaThe Alliance of Alpha

Name ID

1. Anik Ahmed ( Group director) 091531

2. MD. Hedayet Ullah 091582

3. Sabekun Nahar shirin 07882734

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Submitted ToSubmitted To- -Suborna Barua

Lecturer, Department Of FinanceJagannath University, Dhaka.

Submitted BySubmitted By- -The Alliance Of AlphaBBA 3rd batch,4 th semester,

Department Of Finance,Jagannath University,Dhaka.

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Presentation On-What isWhat is

OO rganizationalrganizationalBB ehavior ? ehavior ?

Course Title:

Organizational BehaviorCourse Code: FIN-2208

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Objectives Of The Study:Objectives Of The Study:Demonstrate the Importance Of Interpersonal Skills.Describe what managers do.Define organizational behavior (OB).Explain the value of the systematic study of OB.Identify the contributions made by major behavioral

science disciplines to OB.

List the major challenges and opportunities for managersto use OB concepts.

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Definition of Organizational Behavior :The Actions and attitudes of individuals and groups towardone another and towards the organization as a whole, and

its effect on the organization's functioning andperformance is called organizational Behavior.

Importance Of Interpersonal Skills :Importance Of Interpersonal Skills :Succeeding in management today requires good interpersonal

skills. Like, communication and leadership skills distinguish

managers to managers. It is closely joined to need for organizationsto get and keep high-performing employees.In todays increasingly competitive workplace, manager cant succeed on their technical

skills alone, also have to interpersonal skills.

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What Managers DoWhat Managers Do

Managerial Activities:Make decisions

Allocate resources

Direct activities of others to attaingoals

Managers (or administrators )Individuals who achieve goals through other people.

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Management FunctionsManagement Functions

PlanningPlanning OrganizingOrganizing

LeadingLeadingControllingControlling

ManagementManagementFunctionsFunctions

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Management Functions (conti..

)

Planning:Planning: A process that includes defining goals, establishing

strategy, and developing plans to coordinateactivities.

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Management FunctionsManagement Functions ((conticonti.. )..)

Organizing:Organizing:D etermining what tasks are to be done, who is to

do them, how the tasks are to be grouped, whoreports to whom, and where decisions are to bemade .

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Leading:Leading: A function that includes motivating employees,directing others, selecting the most effective

communication channels, and resolving conflicts.

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Controlling:Controlling:M onitoring activities to ensure they are

being accomplished as planned andcorrecting any significant deviations.

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M intzbergs Ma na geri al R o les

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Mintzbergs Managerial Roles (conti.. )

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M intzbergs Ma na geri al R o les (conti..)

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Ma na gement Sk illsTechnical skills:The ability to apply specializedknowledge or expertise.

Human skills:The ability to work with, understand,and motivate other people, bothindividually and in groups.

Conceptual Skills:The mental ability to analyze anddiagnose complex situations.

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Eff ective Versus S uccess f u lMa na geri al A ctivities (Luth a ns)

1. Traditional management-

Decision making, planning, and controlling.

2. Communication-Exchanging routine information and processingpaperwork.

3. Human resource management-

Motivating, disciplining, managing conflict, staffing, andtraining.

4. Networking-

Socializing, politicking, and interacting with others.

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All oc a tion o f A ctivities by T ime

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C omp lementing Intuition w ith S ystem a tic S tudy

Systematic studyLooking at relationships, attempting to attribute causes and effects,and drawing conclusions based on scientific evidence.

Provides a means to predict behaviors.

Intuition Gut feelings about why I do what I do and what makes others tick .

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Con tributi ng Disciplin es t o theOB Field

Psychology:T he science tha t see k s to me a sure, exp la in, a nd sometimes ch a nge the beh a vior o f hum a ns a nd other a nim al s.

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Con tributi ng Disciplin es t o theOB Field (c on t d)

SociologyT he study o f peop le in re la tion to their f e llow hum a n beings.

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Con tributi ng Disciplin es t o the OBField (c on t d)

Social Psychology A n area within psychology that blends concepts from psychologyand sociology and that focuses on the influence of people on oneanother.

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Con tributi ng Disciplin es t o the OBField (c on t d)

AnthropologyThe study of societies to learn about human beings and theiractivities.

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There Are Few Abs o lutes i n OB

x y

Contingency variables: " ItDepends!!!"S ituational factors that make the main relationship betweentwo variables change---e.g., the relationship may hold for onecondition but not another.

C ountry 1

x y C ountry 2

Ma y be re la ted to

Ma y NOT be re la ted to

In

In

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Challe ng es a n d Opp o rtu n ities f o r OB

R esponding to Globalization- In creased f o rei gn assi gnm en ts Wo rking with pe o ple fr om differe n t cultures

Coping with a n ti-capitalis m backlash Overseei ng mo vem e n t o f jo bs t o co un tries with l o w-

co st lab o r Ma n aging pe o ple duri ng the war on terr o r.

Managing Workforce Diversity- Em braci ng diversity Cha ng ing U.S. de mog raphics Im plicati on s f o r m an agers .

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DomesticDomesticPartnersPartners

Maj o r Wo rkf o rce DiversityCate go ries

RaceRaceNonNon--ChristianChristian

NationalNationalOriginOrigin

AgeAge

DisabilityDisabilityGender Gender

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Challenges and Opportunities forChallenges and Opportunities forOB (OB (conticonti..)..)

Improving Quality and Productivity Q uality m an agem en t ( Q M) Pro cess ree ng in eeri ng

R esponding to the Labor Shortage Cha ng ing wo rk f o rce de mog raphics Fewer skilled lab o rers Early retire m e n ts a n d o lder w o rkers

Improving Customer Service In creased expectati on o f service quality Cust om er-resp on sive cultures

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What Is Q uality Ma n age m e n t?

1. In te n se f o cus on the cust om er.

2. Con cer n f o r con tin uo us i m pr o ve m e n t.3. Im pr o ve m e n t in the quality o f everythi ng

the o rgan izati on do es.

4. Accurate m easure m e n t.5. Em po wer m e n t o f e m plo yees.

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Challe ng es a n d Opp o rtu n ity f o rOB (con t d)

Improving People S killsEmpowering PeopleS timulating Innovation and Change

Coping with TemporarinessWorking in Networked OrganizationsHelping Employees Balance Work/ LifeConflictsImproving Ethical BehaviorManaging People during the War onTerrorism

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Basic OB M o del, Sta ge I

Model A n abstraction of reality. A simplified representation of some

real-world phenomenon.

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The Depe n de n t Variables

x

y

Dependent variable A response that is affected by an independent variable (what organizationalbehavior researchers try to understand).

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The Depe n de n t Variables (c on t d)

Productivity A performance measure that includeseffectiveness and efficiency.

Effectiveness A chievement of goals.

EfficiencyM eeting go al s a t a l ow cost.

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AbsenteeismThe failure to report to work.

Turnover The voluntary and involuntarypermanent withdrawal from anorganization.

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Deviant Workplace Behavior: V oluntary behavior that violates significantorganizational norms and thereby threatens

the well-being of the organization and/or anyof its members .

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Organizational citizenshipbehavior (OCB )D iscretionary behavior that is not part of anemployee s formal job requirements, but that nevertheless promotes the effective functioningof the organization.

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J ob satisfaction A general attitude (not a behavior) toward one s job; a positive feeling of one's job resulting from an evaluation of its characteristics.


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The In depe n de n t Variables

IndependentIndependentVariables Can BeVariables Can Be

IndividualIndividual- -LevelLevelVariablesVariables

OrganizationOrganizationSystemSystem- -LevelLevel

VariablesVariables

GroupGroup- -LevelLevelVariablesVariables

Independent variable:The presumed cause of some change in the dependent variable; majordeterminants of a dependent variable.


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B a sic O B

M ode l, S ta ge II

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T hanks

T o All

T hanks

T o All

for being with us.for being with us..

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