NORMA ISO 9001:2015CAMBIO MAYORNivel Inicial

FUTURO DE LA ISO 9001

INICIO junio 2012

El fin de esta nueva norma es tener empresas competitivas para 2020

OBJETIVOS ISO 9001:2015

Actualizar ISO 9001 para reflejar practicas de negocio moderno

Mantener el enfoque a procesos

Cambio mayor desde ao 2000

Mejor conformidad de producto

Poder integrar otros sistemas de gestin.

EXPECTATIVAS

Jun 2012 Work Draft Cero WD0

Nov 2012 Work Draft Uno WD1

Mar 2013 Comitee Draft CD1

Ene 2014 Draft Intern.Std. DIS

Sep 2014 Final DIS borrador FDIS

Ene 2015 FDIS VOTO FDIS

Sep 2015 ISO 9001 :2015

Cunto cambiar la norma?

30 % aproximadamente

Alineacin de las normas

El nuevo enfoque de las normas es alinearlas con las normas:

ISO 22000, 50001, 30301, 22301, 13485, 14001, 27001, 20121, 18000, 39001

TODAS LAS NORMAS TENDRAN AHORA UNA ESTRUCTURA DE 10 REQUISITOS

Estructura de laNORMAS ISO 9001:20151. ALCANCE

2. REFERENCIAS NORMATIVAS

3. TERMINOS Y DEFINICIONES

4. CONTEXTO DE LA ORGANIZACIN

5. LIDERAZGO

6. PLANIFICACION

7. SOPORTE

8. OPERACIN

9. EVALUACION DEL DESEMPEO

10. MEJORA

4. Contexto de la Organizacin4.1 ENTENDIENDO EL CONTEXTO DE LA ORGANIZACIN 4.2 ENTENDIENDO LAS NECESIDADES Y EXPECTATIVAS DE LAS PARTES INTERESADAS 4.3 DETERMINANDO EL ALCANCE DEL SISTEMA DE GESTION 4.4 SISTEMA DE GESTION XXXX

5. Liderazgo5.1 GENERAL 5.2 COMPROMISO GERENCIAL 5.3 POLITICA 5.4 ROLES ORGANIZACIONALES, RESPONSABILIDAD Y AUTORIDAD

6. Planeacin6.1 ACCIONES PARA DIRECCIONAR EL RIESGO Y SUS OPORTUNIDADES 6.2 OBJETIVOS DE XXX Y PLANES PARA ALCANZAR ESTOS.

7. SOPORTE7.1 RECURSOS 7.2 COMPETENCIA 7.3 TOMA DE CONCIENCIA 7.4 COMUNICACIN 7.5 INFORMACION DOCUMENTADA 7.5.1 GENERAL 7.5.2 CREADA Y ACTUALIZADA 7.5.3 CONTROL DE INFORMACION DOCUMENTADA

8. OPERACIN

8.1 PLANEACION Y CONTROL OPERACIONAL

9. EVALUACIN DEL RENDIMIENTO9.1 MONITOREO, MEDICION, ANALISIS Y EVALUACION 9.2 AUDITORIA INTERNA 9.3 REVISION GERENCIAL

10. MEJORA CONTINUA10.1 NO CONFORMIDADES Y ACCION CORRECTIVA 10.2 MEJORA CONTINUA

REFERENCIAS DOCUMENTARIASPARA LA ELABORACIN DE LA NORMA SE TENDRA EN CUENTA.

CONCEPTOS FINANCIEROS

ISO 10014 ISO 9004:2009 Sarbanes Oxeley ISO 31000 ISO 9001 Small Business Handbook Comment 296 ISO 9001:2008 Quality systems handbook David Hoyle (sixth edition) Using the standards as a framework for business improvement ISBN number 978-1-85617-684-2 Conformity Assessment Body AICQ (Cultural Association)

ISO/IEC 20000-1 First edition 2005-12-15 Information technology - Service management Part 1:Specification

ISO/IEC 20000-2 Information technology Service management Part 2: Code of practice

SOX

Balanced Scorecard

Sandford Liebesman, Mitigate SOX Risk with ISO 9001 and 14001, Standards Outlook, Quality Progress, September 2005, 91-93.

William Stimson, ISO 9001 & Sarbanes-Oxley,Paton Press LLC, Chico, CA 2006.

SEC 17 CFR Part 241 Commission Guidance Regarding Managements Report on Internal Control Over Financial Reporting

Guidance on Monitoring Internal Control Systems by COSO (2009)

The IIA-Institute of Internal Auditors should be aligned with other stds

COMUNICACIN

ISO 10018 for developing Communication Plan

ISO 14001 Environmental Management Requirement

ISO 14063 - Environmental Management - Environmental Communication Guidelines and examples.

ISO 22000 Food Safety Management Systems

CD ISO 26000 Guideline Social Responsibilities

Conformity Assessment Body

AICQ (Cultural Association)

TIEMPO, VELOCIDAD, AGILIDAD Y ASPECTOS RELACIONADOS

ISO TC/176 N917 Communique

Output of the SC3/Ad Hoc group on Time, Speed and Agility

LIDERAZGO

ISO 10018: 20XX

ALINEACIN DEL NEGOCIO

http://www.netmba.com/marketing/pricing/

Consultants

See the attached document 9001 in High Level Structure. Identical to Annex C of the document Swedish comments Key Major Areas ISO 9001, which was distributed in the folder TG Future Revision of ISO 9001 - Initial Submissions, 2009-02.

See figure in new ISO 9001 (see attached file) which is intended to replace Figure 1 in ISO 9001:2008.

Consider other business excellence models as well as IWA 2 and IWA 4.

TS 16949

Sandford Liebesman, Down with Silos, Quality Progress, September 2008, 64-67.

Ansoff Model for Strategic Management

Underwood, J. (2002). Thriving in e-chaos: corporate strategy for uncertain times. New York; Writers Club Press.

OCEG Illustrated Series

INCLUSIN DEL RIESGO

AS9100 Aerospace Standard most recent edition

ISO 31000 Risk Management Principles and Guidelines

ISO 31010 Risk Management, Risk Assessment Techniques

ISO/IEC 16085:2006 Information technology. Software life cycle processes. Risk management

17766

14971

ISO 90000-3:1991

BSI 25999-1(Business Continuity)

Document: ISO/TC 176/SC2/N852

CMMI has a Risk and Opportunity Management process area.

Dispositions (in Mexico) issued by Comisin Nacional Bancaria y de Valores (INLAC input 1) and Banco de Mxico (INLAC input 2).

Wikipedia.com: Risk management

Survey results if available

Article - Sandford Liebesman, How to Manage Risk in a Global Economy, Quality Progress, March 2008, 58-60.

Article - Committee of Supporting Organizations of the Treadway Commission (COSO), Enterprise Risk Management integrated framework, and

Strengthen Enterprise Risk Management for Strategic Value, www.coso.org.

Article - The Committee of Sponsoring Organizations of the Treadway Commission, Enterprise Risk Management Integrated Framework; Executive Summary Framework, American Institute of Certified Public Accountants, Jersey City, NJ, 2004