ITC Corp New Presentation 2017

Our Expertise:

Your Return on Investment

An IT Convergence Presentation

2017

© IT Convergence 2016. All rights reserved.

Agenda

IT Convergence Overview

LOBs

Next Steps


IT Convergence Overview


1998Founded

850Employees

12Global Offices

650+Customers

IT Convergence Snapshot

118Oracle Cloud Certifications

76Certified Oracle Cloud Resources


THE AMERICAS

Extensive Expertise Across the Globe

USA CANADA MEXICO

NICARAGUA EL SALVADOR

COSTA RICA PANAMA COLOMBIA

VENEZUELA PUERTO RICO

DOMINICAN REPUBLIC PERU

BRAZIL BOLIVIA PARAGUAY

CHILE URUGUAY ARGENTINA

SPAIN ITALY FRANCE NETHERLANDS BELGIUM UNITED KINGDOM

NORWAY FINLAND SWEDEN DENMARK GERMANY POLAND CZECH

REPUBLIC HUNGARY ROMANIA AUSTRIA SWITZERLAND

SOUTH AFRICA GABON UGANDA SUDAN MALI EGYPT SAUDI

ARABIA DUBAI KUWAIT SENEGAL GUINEA MOROCCO TUNISIA

ISRAEL TURKEY

CHINA INDIA SINGAPORE JAPAN

KOREA TAIWAN HONG KONG

VIETNAM PHILIPPINES MALAYSIA

INDONESIA AUSTRALIA

EUROPE AFRICA

ASIA-PACIFIC


Oracle StrengthOracle Platinum Partner

Oracle Platinum Partner Cloud Standard

Oracle R12.2 Beta Testers & User

Oracle Cloud Early Adopters

Oracle Apps User Group 4 Star Partner

Oracle Global UPK Certified Partner & Ancile Expert

Gartner Featured Oracle Expert for US, APAC & LatAm

HPE Gold Partner & ZapTest Partner

Oracle Edge Products & Related (BI, SOA, WS02, Jitterbit, Hyperion, SFDC)


Technology Implementation

Technology Advisory

Cloud Services

• Oracle Cloud• Cloud Integration• RapidConv• Managed Services• Private Cloud & Hosting

• Change Management & Training• Shared Service Center• Mergers, Acquisitions & Divestitures• Global Design & Template• UI & UX• Mobility

• Assessments & Impact Analysis• Upgrades & Re-implementations• Global Rollouts• Fusion Middleware (BI & SOA)• Testing Services• Development Services• Education Services


• Expand Global Reach

• Expand Portfolio• Expand Market Share• Expand Workforce

• Improved Execution• Refined Focus on Successful LOBs• Improved Marketing – Sales - Delivery• Collaborative Marketing Campaigns & Events

• Improved Collaboration with Oracle• Focus on True Regional Approach• Strategic Technology Advisor

Expand

Elevate

Evolve


2017

Taking Our Own Medicine

2004

Oracle EBSUser

2009

Upgraded to R12

2010

ImplementedOBIEE

2012

R12.2 Beta Program

2015

Upgraded to R12.2.4

AND WE HOST OUR SYSTEMSRUNNING ORACLE VM

2011

Fusion Early AdopterProgram

Migrate to Oracle Cloud


Lines of Business


Why IT Convergence

“IT Convergence, a Platinum Partner, worked together with

Oracle Development through the entire Oracle E-Business

Suite R12.2 Beta Testing program, and they have the

knowledge needed to support your organization for the

upgrade to Oracle EBS Release 12.2.”Cliff Godwin

General Manager


Full Project Lifecycle Capabilities Assessment and Strategic Planning

International Project Management Office (PMO) Project, Change & Knowledge Management

Business Process Re-engineering Oracle E-Business Suite and Oracle Edge

Applications Services Implementations, Upgrades, and Migrations Global regional and/or country rollouts Discovery Workshops or Healthchecks On Demand Consulting Fusion Middleware Solutions (SOA, BI & Identity

Management) True SMEs (10+ years of Oracle EBS Experience AND

15+ years of Industry Experience)

Consulting Services



Maximize the Value of Your IT Investment Oracle-Certified UPK Services Provider

Full UPK project lifecycle implementation/upgrade support

UPK Consulting UPK Training UPK & Knowledge Center Install UPK Hosting

Oracle UPK Services



DevelopmentServices


Cost-effective and Accessible Development

Right-Shoring Approach (onshore, nearshore & offshore)

Proven global methodology based on best practices

Staff leasing & Project-based Oracle ERP and CRM ADF, OAF, SOA, OBIEE, J2EE and Java & .NET Senior Resources (10+ years of experience)


TestingServices


An Effective Testing Strategy for Your Investment

Testing Strategy & Test Management Test Script Automation Test Execution (Manual & Automation) Performance/Regression/Load/Negative

Testing Product Platform Certification Testing Broad knowledge & experience of leading

industry tools (HP, Oracle, IBM, Borland, Selenium, ZapTest)


Enterprise ManagedServices


Reduce the Cost of IT Service Desk Ticket Resolution Application Module Troubleshooting Configuration and Customization of Modules Custom Report Writing 24x7x365 Monitoring

Dedicated Service Delivery Manager (SDM) 24x7x365 Manned Global Service Desk Assigned Staffing Model Visible Performance Metrics

Weekly/monthly status reporting Labor performance reporting

Adaptive SLAs


Reliable & Scalable Solution Three Facility Implementation

San Francisco, CA Tier IV

Latisys in suburban Chicago, IL Tier III

DataBank in Suburban Dallas, TX Tier III

Bi-Annual SSAE 16/SOC-1 Audits

SOC1 Type 1 &2 AND SOC2 Type 1 & 2

Uptime Institute Level III+/IV

99.982% Uptime Availability

Platform Neutral

Long-Term Investments

5+ Year Working Relationships

ITC Customer/Corporate Networks

Growing Business Segment


Salesforce


Optimizing your Investment in Salesforce

User Provisioning Security & Data Access Custom Keyboard Shortcuts Template Support Field Configuration & Customization Data Management Analytics Support (Reports, Views,

Dashboards) Automation-Workflow, Validation &

Approval Processes Integration with Microsoft Office Products


Questions and Next Steps

ITC Corp New Presentation 2017

Documents

Transcript of ITC Corp New Presentation 2017