Integrated Platform of Electronic Services

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1 Integrated Platform of Electronic Services Patricio Gutiérrez E-Government Coordinator Ministry of the Presidency Chile

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Integrated Platform of Electronic Services. Patricio Gutiérrez E-Government Coordinator Ministry of the Presidency Chile. Contexto. Iniciativa 11 de la Agenda Digital - PowerPoint PPT Presentation

Transcript of Integrated Platform of Electronic Services

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Integrated Platform of

Electronic Services

Patricio GutiérrezE-Government CoordinatorMinistry of the Presidency

Chile

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ContextoIniciativa 11 de la Agenda Digital

“Se implementará el despegue de una Plataforma Integrada de Servicios Electrónicos, orientada a la interoperabilidad entre los servicios públicos, con el propósito de hacer factible el cumplimiento de la Ley de Bases de Procedimiento Administrativo.

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Mision

• Promoting the transparency, the efficiency and the simplicity of the acts and administrative procedures, facilitating the fulfillment of the Law of Administrative Procedure on the part of the State Agencies, by means of the use of a Technological Integrated Platform of Electronic Services of the State.

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Users Objectives

• Facilitate users access to update, opportune and reliable information through the State Agencies.

• Facilitate data to be collected at once excepting in justify cases.

• Facilitate data to be updated when a modifications happens or a citizen requests it.

• Promote private data security and protection.

• Expose to the citizen the information that the State already has about him.

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State Agencies Objectives

• Facilitate administrative procedures in order to not request citizens information that already has the Administration in some other State Agency.

• Standardized the information exchange processes among the State Agencies.

• Facilitate the information exchange processes to comply with legal requirements of data privacy and exchange regulations among State Agencies.

• Established the legal and normative terms to allow and regulate the information exchange process among State Agencies.

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Goals2005• Define information exchange standards

and protocols among State Agencies. • Define legal and normative terms to

allow and regulate the information exchange process among State Agencies.

2006 • Operate main information exchange

processes of the State Agencies considered in the pilot program through the Integrated Platform.

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Problem to Solve:Optimize Data Interchange

between Institutions   

MI NVUINP RCN

SERVI CI OELECTORAL

SUPERAFP

AFPCASA MONEDA FONASA SESMA I NTENDENCI AS

MUNI CI PALI DAD

MI DEPLAN

SUPERSEGURUDAD

SOCI AL

CI ASSEGUROS

BCO ESTADO

CI UDADANO EMPRESA

DI COM

TRANSBANCKSENCE

NCO BCI

DATABUSI NNES

I SAPRES

SI I

SUBTEL

SUBTEL

CARABI NEROSGENDARMERI A

I NE

MI NSAL

MI NEDUC

BANCOS

SI NACOFICAJ AS DECOMPENSACI ON

REDBANC

ADUANA

TGR

ConsultaIngreso Actualización

Notificación

SRCEI

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Information Exchange: Current Situation

• Great variety of interoperability solutions: - Transfer Files (ASCII, XML) - CD or magnetic tape - Web Applications- Host to Host - E-mail - Web Services

• Some State Agencies operate an important number of manual information exchange processes.

• Some State Agencies have established information exchange agreements to allow interoperability among them.

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International Current Situation

• E-government Vision - Focus on the citizen as a client. - Multi-channel client attention (internet, call

center, mobile phone, helpdesk, face to face)• Business Model

- Each State Agency is responsible of their own data.

- Investment and initial development of an integrated platform is financed by the State.

- This integrated platform can offer centralized services, like one stop shop citizen processes.

• Technological Model - Message broker based on XML, SOAP, Web

Services standards• Operational Model

- Outsourcing

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Business Model

State Agencies that supply information services to citizens

Intermediate data interchange process between

consumer and provider

State Agencies that provide information services to citizens

Consumer Provider

IntegratedPlatform

Demanda DemandaProveeDistribuyeEMPRESAPRIVADA

Citizens and enterprisesEnjoy the benefits

EMPRESAPRIVADA

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1111SUPERSEGURUDAD

SOCIAL

SII

CAJAS DECOMPENSACION SINACOFI DATABUSINNES DATABUSINNES SENCE

DICOM

MUNICIPALIDAD

BCO ESTADO

SERVICIOELECTORALINE

MINEDUC

INTENDENCIAS

AFP FONASA

FONASA

CASA MONEDA

REDBANC

CARABINEROSGENDARMERIA

CIASSEGUROS

ISAPRES

SUBTEL

MIDEPLAN

ADUANA

SUPERAFP

TGR

MINSAL

SRCeI

INP

MINVU

TRANSBANCK

BANCOS

SESMA

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º

Products/Business Services

RBC

ººServicios deNegocio

º

SERVICIOSTRANSFERARCHIVOS

SERVICIOS ACCESO

BROWSER

º

SERVICIOSCONSUMIDORINFORMACIÓN

SERVICIOS PROVEEDOR

INFORMACIÓN

ºSERVICIOS

DESUSCRIPCIÓN

SERVICIOSDE

NOTIFICACIÓN

Serviciosde Negocio

Txs

ServicioDe Consulta

Serviciosvalor agregado

Servicios desuscripción ynotificación

Txs

Txs

Txs

Txs

Txs

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Support Services

RBC

º ººººServicios deApoyo

SERVICIOSAUTENTICACIÓN

SERVICIOSAUTORIZACIÓN

SOBRE SERVICIOSY EVENTOS

SERVICIOS APOYO A

ESTADÍSTICASY AUDITORÍA

SERVICIOS DE

CONCILIACIÓN

ºTxs

Management Service

Txs

Safety Service

Txs

Txs

Customer Service

ººServiciosde Apoyo

SERVICIOSDE

MESADE

AYUDA

SERVICIOSTECNOLÓGICO

SERVICIOENTREGA

SERVICIOS SOPORTE Y

MANTENCIÓN

Infrastructure Management Service

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Competencies Model (Legal perspective)

• The competence is: - Declared by each agency separately- Competences are certify

• Information access is authorized based on: - User identification- Purpose- Data requested

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Technology Conception

GestiónProveedores

Servicios Información y Valor Agregado

GestiónConsumidores

WEB SERVICES

JAVA .NET

SOAPDIRECTORIOS

UDDI

X.509 XML SIGN SSLSECURITY

TECNOLOGY

MIDDLEWARE

PostVenta

DOCUMENTOSXML

SERVIDOR TRANSACCIONAL

DesarrolloTecnológico

Adm. deOperaciones Mantención Adm.

Y Finanzas

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Interconnectivity

MiddlewareMensajería

TransaccionesProvider

SOAPHTTP/SWSDLConsumer

HTTP/SWEB SERVICESDIRECTORIO UDDI

BASE DE DATOSX509

X509

SOAPHTTP/SWSDL

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Integrated Platform of

Electronic Services

Patricio GutiérrezE-Government CoordinatorMinistry of the Presidency

Chile