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LIABILITY DISCLAIMER

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NEC Corporation has prepared this document for use by itsemployees and customers. The information contained herein is theproperty of NEC Corporation and shall not be reproduced withoutprior written approval from NEC Corporation.

NEAX and D term are registered trademarks of NEC Corporation.

Copyright 2000

NEC Corporation

Printed in Japan


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NEAX 2000/NEAX 7400 ICS M100MXFeature Programming Manual Revision Sheet 1/10

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INTRODUCTION .......................................................................................................................................... 1PURPOSE ............................................................................................................................................. 1OUTLINE OF THIS MANUAL ......................................................................................................... 1REFERENCE MANUAL ................................................................................................................... 2HOW TO READ THIS MANUAL .................................................................................................... 4NATION CODE ASSIGNMENT ...................................................................................................... 6

CHAPTER 1 BUSINESS FEATURES .............................................................................................. 7ACCOUNT CODE ............................................................................................................................... 9ACCOUNT CODE-ATTENDANT ................................................................................................... 9ACCOUNT CODE-D term ................................................................................................................... 9AC METERING COT ......................................................................................................................... 11ADD-ON CONFERENCE-D term ..................................................................................................... 13ADD-ON MODULE-D term ................................................................................................................. 14AGENT BUSY OUT-UCD ................................................................................................................ 17ANALOG PORT ADAPTER-D term ................................................................................................ 18ANNOUNCEMENT SERVICE ......................................................................................................... 21ATTENDANT CAMP-ON WITH TONE INDICATION .............................................................. 32ATTENDANT CONSOLE LOCKOUT-PASSWORD ................................................................ 34ATTENDANT DELAY ANNOUNCEMENT ................................................................................. 35ATTENDANT LOOP RELEASE .................................................................................................... 37ATTENDANT NIGHT TRANSFER ................................................................................................ 38ATTENDANT OVERRIDE ................................................................................................................ 39ATTENDANT SPEED CALLING-SYSTEM SET UP ............................................................... 41ATTENDANT TERMINAL-D term .................................................................................................... 42AUTHORIZATION CODE ................................................................................................................ 49AUTOMATED ATTENDANT ........................................................................................................... 56AUTOMATIC CALL DISTRIBUTION (ACD)-MANAGEMENT INFORMATION SYSTEM (MIS) .................................................................... 61AUTOMATIC CAMP-ON .................................................................................................................. 62AUTOMATIC CHANGE OF NIGHT SERVICE .......................................................................... 63AUTOMATIC HOLD-D term .............................................................................................................. 64AUTOMATIC IDLE RETURN-D term .............................................................................................. 65AUTOMATIC INTERCOM-D term .................................................................................................... 66AUTOMATIC RECALL ..................................................................................................................... 68AUTOMATIC RECALL-D term ......................................................................................................... 68BACKGROUND MUSIC-D term ....................................................................................................... 70

BOSS-SECRETARY-MESSAGE WAITING LAMP CONTROL-Dterm

............................... 72BOSS-SECRETARY OVERRIDE-D term ..................................................................................... 73BOSS-SECRETARY TRANSFER-D term ..................................................................................... 74BROKERS CALL .............................................................................................................................. 75BROKERAGE-HOT LINE-D term .................................................................................................... 76BROKERAGE-HOT LINE-OUTSIDE-D term ................................................................................ 76BUSY LAMP FIELD-FIXED ............................................................................................................. 78BUSY VERIFICATION ...................................................................................................................... 79


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CALL BACK ......................................................................................................................................... 80CALL BACK-DONT ANSWER ..................................................................................................... 80CALL BACK-D term ............................................................................................................................. 80CALL BACK-MULTIPLE ASSIGNMENT .................................................................................... 82CALL FORWARDING-ALL CALLS .............................................................................................. 83CALL FORWARDING-ALL CALLS-D term ................................................................................. 83CALL FORWARDING-ALL CALLS-OUTSIDE ......................................................................... 83CALL FORWARDING-BUSY LINE .............................................................................................. 85CALL FORWARDING-BUSY LINE-D term .................................................................................. 85CALL FORWARDING-BUSY LINE-OUTSIDE .......................................................................... 85CALL FORWARDING-DONT ANSWER .................................................................................... 88CALL FORWARDING-DONT ANSWER-D term ........................................................................ 88CALL FORWARDING-DONT ANSWER-OUTSIDE ............................................................... 88CALL FORWARDING-IM HERE .................................................................................................. 91CALL FORWARDING-INTERCEPT/ANNOUNCEMENT ....................................................... 92CALL FORWADING SET/RESET BY MAT/CAT ..................................................................... 94CALL HOLD ......................................................................................................................................... 95CALL HOLD-D term ............................................................................................................................. 95CALL INDICATOR LAMP-D term .................................................................................................... 96CALL INFORMATION SYSTEM (CIS) ........................................................................................ 97CALL PARK-D term ............................................................................................................................. 131CALL PARK-SYSTEM ...................................................................................................................... 132CALL PARK-TENANT ...................................................................................................................... 133CALL PICKUP-DESIGNATED GROUP ...................................................................................... 134CALL PICKUP-DIRECT ................................................................................................................... 135CALL PICKUP-GROUP .................................................................................................................... 136CALL PICKUP-GROUP-D term ........................................................................................................ 136CALL QUEUING ................................................................................................................................. 137CALL REDIRECT ............................................................................................................................... 138CALL TRANSFER-ALL CALLS .................................................................................................... 139CALL TRANSFER-ALL CALLS-D term ........................................................................................ 139CALL TRANSFER-ATTENDANT .................................................................................................. 140CALL WAITING ANSWER-D term .................................................................................................. 141CALL WAITING DISPLAY ............................................................................................................... 142CALL WAITING-STATION .............................................................................................................. 143CALL WAITING-TERMINATING ................................................................................................... 145CALLER ID DISPLAY ....................................................................................................................... 147CHOICE OF NIGHT SERVICE ....................................................................................................... 148CLASS OF SERVICE-INDIVIDUAL .............................................................................................. 149CODE CALLING ACCESS .............................................................................................................. 152COMMON ROUTE INDIAL .............................................................................................................. 154CONSECUTIVE SPEED CALLING .............................................................................................. 157CONSULTATION HOLD-ALL CALLS ......................................................................................... 168CONSULTATION HOLD-ALL CALLS-D term ............................................................................. 168CUSTOMER ADMINISTRATION TERMINAL (CAT) .............................................................. 169


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DATA LINE SECURITY .................................................................................................................... 171DAY/NIGHT CLASS OF SERVICE ............................................................................................... 172DAY/NIGHT MODE CHANGE BY STATION DIALLING ....................................................... 173DELAY ANNOUNCEMENT-UCD .................................................................................................. 175DELAYED RINGING-D term .............................................................................................................. 177DIAL ACCESS TO ATTENDANT .................................................................................................. 178DIAL BY NAME-D term ....................................................................................................................... 179DIAL INTERCOM-D term .................................................................................................................... 190DIALED NUMBER IDENTIFICATION SERVICE (DNIS) ....................................................... 192DICTATION ACCESS ....................................................................................................................... 194DIRECT DIGITAL INTERFACE (DDI) .......................................................................................... 195DIRECT INWARD DIALLING (DID) .............................................................................................. 222DIRECT OUTWARD DIALLING (DOD) ....................................................................................... 227DIRECT STATION SELECTION (DSS) CONSOLE ................................................................ 230DIRECT-IN TERMINATION (DIT) .................................................................................................. 232DISTINCTIVE RINGING ................................................................................................................... 234Dterm ....................................................................................................................................................... 241DUAL HOLD-D term ............................................................................................................................ 247DYNAMIC DIAL PAD-D term ............................................................................................................ 248EXCLUSIVE HOLD-D term ................................................................................................................ 249EXECUTIVE CALLING ..................................................................................................................... 250EXECUTIVE RIGHT OF WAY ........................................................................................................ 251EXECUTIVE RIGHT OF WAY-D term ............................................................................................ 251FAULT MESSAGE ............................................................................................................................. 253FAX ARRIVAL INDICATOR-D term ................................................................................................ 254FLASH OVER TRUNK ...................................................................................................................... 258

FLASH OVER TRUNK-Dterm

.......................................................................................................... 258FLEXIBLE NUMBERING OF STATIONS ................................................................................... 259FLEXIBLE RINGING ASSIGNMENT-D term ............................................................................... 260FORCED ACCOUNT CODE ........................................................................................................... 262GROUP DIVERSION ......................................................................................................................... 267GROUP LISTENING-D term .............................................................................................................. 268HANDS FREE ANSWER BACK-D term ........................................................................................ 269HOT LINE .............................................................................................................................................. 270HOT LINE-OUTSIDE ......................................................................................................................... 271HOUSE PHONE .................................................................................................................................. 273HOWLER TONE SENDING ............................................................................................................. 274

IMMEDIATE RINGING ...................................................................................................................... 275INCOMING CALL IDENTIFICATION ........................................................................................... 276INCOMING CENTRAL OFFICE CALL TO TIE LINE CONNECTION ................................ 278INDIVIDUAL ATTENDANT ACCESS .......................................................................................... 280INDIVIDUAL TRUNK ACCESS ...................................................................................................... 281INTER-POSITION CALLING .......................................................................................................... 282INTER-POSITION TRANSFER ...................................................................................................... 282INTERNAL ZONE PAGING-D term ................................................................................................. 283


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LAST NUMBER CALL ...................................................................................................................... 285LAST NUMBER CALL-ATTENDANT .......................................................................................... 285LAST NUMBER CALL-D term .......................................................................................................... 285LEAST COST ROUTING-3/6 DIGIT ............................................................................................. 286LEAST COST ROUTING-TIME OF DAY ROUTING ............................................................... 298LINE LOCKOUT ................................................................................................................................. 300LINE PRESELECTION-D term ......................................................................................................... 301LISTED DIRECTORY NUMBER DISPLAY-ATTENDANT .................................................... 302LONG LINE CIRCUIT ........................................................................................................................ 305MAINTENANCE ADMINISTRATION TERMINAL (MAT) ...................................................... 306MANUAL INTERCOM-D term ........................................................................................................... 308MEET-ME PAGING-ATTENDANT ................................................................................................ 310MEET-ME PAGING-STATION ....................................................................................................... 310MESSAGE CENTER INTERFACE (MCI) ................................................................................... 315MESSAGE REMINDER-D term ........................................................................................................ 332MESSAGE WAITING LAMP SETTING-ATTENDANT ........................................................... 334MESSAGE WAITING LAMP SETTING-STATION ................................................................... 334MISCELLANEOUS TRUNK ACCESS ......................................................................................... 337MISCELLANEOUS TRUNK RESTRICTION .............................................................................. 338MULTI-FUNCTION KEY-ATTENDANT ....................................................................................... 339MULTIPLE CALL FORWARDING-ALL CALLS ....................................................................... 340MULTIPLE CALL FORWARDING-BUSY LINE ........................................................................ 341MULTIPLE CALL FORWARDING-DONT ANSWER ............................................................. 342MULTIPLE CONSOLE OPERATION ........................................................................................... 343MULTIPLE LINE OPERATION-D term .......................................................................................... 344MULTIPLE TRUNK OPERATION-D term ..................................................................................... 345MUSIC ON HOLD ............................................................................................................................... 346MUTE KEY-D term ................................................................................................................................ 354NAILED-DOWN CONNECTION .................................................................................................... 355NAME DISPLAY-D term ..................................................................................................................... 356NIGHT CONNECTION-FIXED ........................................................................................................ 358NIGHT CONNECTION-FLEXIBLE ................................................................................................ 358OFF-HOOK ALARM .......................................................................................................................... 364OUTGOING TRUNK QUEUING ..................................................................................................... 365OUTGOING TRUNK QUEUING-D term ......................................................................................... 365OVERFLOW ANNOUNCEMENT-UCD ........................................................................................ 366OVERFLOW-UCD .............................................................................................................................. 367PAD LOCK ........................................................................................................................................... 369PAGING ACCESS .............................................................................................................................. 377PAGING TRANSFER ........................................................................................................................ 378PASSING DIAL TONE ...................................................................................................................... 379PASSWORD ........................................................................................................................................ 380PAUSE ENTRY-D term ....................................................................................................................... 381PEG COUNT ........................................................................................................................................ 382PERIODIC TIME INDICATION TONE .......................................................................................... 383


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POOLED LINE ACCESS-D term ..................................................................................................... 384POWER FAILURE TRANSFER ..................................................................................................... 386PRIME LINE PICKUP-D term ............................................................................................................ 387PRIORITY CALL ................................................................................................................................. 388PRIVACY RELEASE-D term ............................................................................................................. 389PRIVACY-D term ................................................................................................................................... 390PRIVATE LINES ................................................................................................................................. 391PUSHBUTTON CALLING ................................................................................................................ 392PUSHBUTTON CALLING-ATTENDANT ONLY ...................................................................... 395PUSHBUTTON TO ROTARY CONVERSION ........................................................................... 396RADIO PAGING .................................................................................................................................. 397RELAY CONTROL FUNCTION KEY-D term ............................................................................... 403REMOTE ACCESS TO SYSTEM .................................................................................................. 404REMOTE SYSTEM DATA CHANGE ........................................................................................... 412REMOVE AND RESTORE SERVICE .......................................................................................... 413RESTRICTION FROM OUTGOING CALLS .............................................................................. 414RETURN SCHEDULE-D term ........................................................................................................... 415RING FREQUENCY CONTROL-D term ........................................................................................ 416RINGING LINE PICKUP-D term ....................................................................................................... 418ROTARY DIAL CALLING ................................................................................................................ 419ROUTE ADVANCE ............................................................................................................................ 420SAVE AND REPEAT-D term ............................................................................................................. 421SECURITY ALARM ........................................................................................................................... 422SELF DIAGNOSIS ............................................................................................................................. 423SERIAL CALL ..................................................................................................................................... 424SET RELOCATION ............................................................................................................................ 425

SINGLE DIGIT FEATURE ACCESS CODE ............................................................................... 426SINGLE DIGIT FEATURE CODE .................................................................................................. 428SINGLE DIGIT STATION CALLING WITH TIMING ................................................................ 429SINGLE DIGIT STATION CALLING-W/O TIMING .................................................................. 431SMART CONSOLE (SN708/SN709/SN712 ATTCON) ........................................................... 432SMART CONSOLE (SN716 DESKCON) .................................................................................... 434SOFTWARE LINE APPEARANCE-D term ................................................................................... 437SOFT KEY-D term ................................................................................................................................ 438SPEED CALLING OVERRIDE-SYSTEM .................................................................................... 442SPEED CALLING-ONE TOUCH-D term ....................................................................................... 443SPEED CALLING-STATION .......................................................................................................... 446

SPEED CALLING-SYSTEM ............................................................................................................ 452SPEED CALLING-SYSTEM-D term ................................................................................................ 452SPLIT CALL FORWARDING-ALL CALLS ................................................................................ 457SPLIT CALL FORWARDING-BUSY LINE ................................................................................. 460SPLIT CALL FORWARDING-DONT ANSWER ...................................................................... 463SPLITTING ........................................................................................................................................... 467STACK DIAL-ATTENDANT ............................................................................................................ 468STACK DIAL-D term ............................................................................................................................ 468


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STATION/ATTENDANT CONTROLLED CONFERENCE(6/10-PARTY CONFERENCE) ....................................................................................................... 469STATION CAMP-ON ......................................................................................................................... 471STATION HUNTING-CIRCULAR .................................................................................................. 473STATION HUNTING-SECRETARIAL .......................................................................................... 474STATION HUNTING-TERMINAL .................................................................................................. 475STATION LINE STATUS DISPLAY ............................................................................................. 476STATION MESSAGE DETAIL RECORDING (SMDR) ........................................................... 477STATION TO STATION CALLING ............................................................................................... 499STATION TO STATION CALLING-OPERATOR ASSISTANCE ........................................ 501STEP CALL .......................................................................................................................................... 502TANDEM SWITCHING OF TIE TRUNKS-2/4-WIRE ............................................................... 503TENANT SERVICE ............................................................................................................................ 504THREE-WAY CALLING ................................................................................................................... 506TIE LINE ACCESS ............................................................................................................................ 507TIE LINE CONNECTION WITH PAD CONTROL ..................................................................... 512TIMED QUEUE-D term ........................................................................................................................ 515TIMED REMINDER ............................................................................................................................ 516TOLL DENIAL/TOLL DIVERSION ................................................................................................ 523TOLL RESTRICTION-TOTAL DIGIT COUNT ........................................................................... 524TOLL RESTRICTION-3/6-DIGIT .................................................................................................... 527TRUNK ANSWER FROM ANY STATION (TAS) ..................................................................... 532TRUNK GROUP BUSY DISPLAY ................................................................................................. 536TRUNK LINE APPEARANCE-D term ............................................................................................ 537TRUNK TO TRUNK CONNECTION ............................................................................................. 540TRUNK TO TRUNK TRANSFER BEFORE

ANSWER BY ATTENDANT CONSOLE ..................................................................................... 544TRUNK TO TRUNK-THIRD PARTY CANCELLATION .......................................................... 545UNIFORM CALL DISTRIBUTION (UCD) .................................................................................... 546UNIFORM NUMBERING PLAN ..................................................................................................... 556UNIVERSAL SENDER ...................................................................................................................... 566VARIABLE TIMING PARAMETERS ............................................................................................ 567VOICE CALL-ATTENDANT ............................................................................................................ 568VOICE CALL-D term ............................................................................................................................ 568VOICE GUIDE ...................................................................................................................................... 570VOICE MAIL INTEGRATION .......................................................................................................... 573VOICE MESSAGE SYSTEM ........................................................................................................... 580

WHISPER PAGE ................................................................................................................................ 585

FEATURES FOR AUSTRALIA ONLY ......................................................................................... 586MFC-INCOMING CALL ................................................................................................................... 586OPERATOR MONITORING ........................................................................................................... 591OPERATOR OVERLAPPING ........................................................................................................ 592REVERTED CALL METERING ..................................................................................................... 593


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FEATURES FOR OTHER COUNTRIES ONLY ........................................................................ 594CALLER ID CLASS ......................................................................................................................... 594MFC-INCOMING CALL ................................................................................................................... 603MFC-OUTGOING CALL .................................................................................................................. 603

CHAPTER 2 HOTEL FEATURES ..................................................................................................... 635HOTEL SYSTEM OUTLINE ............................................................................................................ 636HOTEL SYSTEM CAPACITY ......................................................................................................... 641HOTEL SYSTEM SPECIFICATIONS ........................................................................................... 641HOTEL FEATURE LIST ................................................................................................................... 642HOTEL SUSTEM PROGRAMMING SUMMARY ...................................................................... 643HOTEL SYSTEM PROGRAMMING ............................................................................................. 644

AUTOMATIC WAKE UP ................................................................................................................. 647CHECK IN/CHECK OUT ................................................................................................................. 653DIRECT DATA ENTRY ................................................................................................................... 655DO NOT DISTURB ........................................................................................................................... 657

DO NOT DISTURB-SYSTEM ......................................................................................................... 660GUEST NAME DISPLAY THROUGH PMS ................................................................................. 662GUEST ROOM TO GUEST ROOM CALLING RESTRICTION ................................................ 664GUEST/ADMINISTRATIVE SERVICE .......................................................................................... 665HOTEL CONSOLE ........................................................................................................................... 668HOTEL/MOTEL FRONT DESK TERMINAL ................................................................................ 669MAID STATUS .................................................................................................................................. 673MESSAGE REGISTRATION .......................................................................................................... 676MESSAGE WAITING ....................................................................................................................... 679PMS INTERFACE ............................................................................................................................ 682PRINTER CONTROL-FRONT DESK TERMINAL ...................................................................... 686ROOM CUT-OFF .............................................................................................................................. 688ROOM NUMBER DISPLAY ON STATION .................................................................................. 690ROOM STATUS ............................................................................................................................... 690SPLIT ACCESS ................................................................................................................................ 690

APPENDIX A: TERMINAL KEY ASSIGNMENT .............................................................................. A1Dterm 75 Key Numbers ................................................................................................................... A2Dterm 65 Key Numbers ................................................................................................................... A5ATTCON Key Numbers .................................................................................................................. A10DESKCON Key Numbers .............................................................................................................. A11DSS Console Key Numbers ......................................................................................................... A12Add-On Module Key Numbers ..................................................................................................... A14

APPENDIX B: CHARACTER CODE TABLE .................................................................................... B1Character Code Table .................................................................................................................... B2


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TABLE OF CONTENTS

APPENDIX C: D term TIMS JOB SPECIFICATIONS ....................................................................... C1PRECAUTIONS .................................................................................................................................. C2PRINT OPERATIONS ....................................................................................................................... C2

Target Stations ................................................................................................................................ C2Call Record and Totaled Bill ........................................................................................................ C2Group Billing .................................................................................................................................... C5Billing Data Accumulation ............................................................................................................ C14Audit Print and Interim Print ........................................................................................................ C17AP Memory Management .............................................................................................................. C20TIMS Optional Prints ...................................................................................................................... C23

APPENDIX D: FEATURES AND SPECIFICATIONS ..................................................................... D1BUSSINESS FEATURES AND SPECIFICATIONSHOSPITALITY FEATURES AND SPECIFICATIONSFEATURES FOR AUSTRALIA ONLY FEATURES AND SPESIFICATIONSFEATURES FOR OTHER COUNTRIES ONLY FEATURES AND SPESIFICATIONS


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INTRODUCTIONPURPOSE/OUTLINE OF THIS MANUAL

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INTRODUCTION

PURPOSE

This manual explains the feature programming and hardware requirements for each businessand hotel service feature in the NEAX2000 IVS 2/NEAX7400 ICS M100MX/NEAX2000 INTE-GRATED VOICE SERVER.

OUTLINE OF THIS MANUAL

This manual consists of 2 chapters and 4 appendixes. The contents of Chapter 1 to Chapter 2and Appendix A to D are outlined below.

CHAPTER 1 BUSINESS FEATURESThis chapter explains the programming procedure and hardware requirements for Business Fea-tures in this system.

CHAPTER 2 HOTEL FEATURESThis chapter explains the following information related to the Hotel System and Property Man-agement System (PMS).

System conguration for the Hotel System and the Property Management System (PMS) Hardware requirement Programming procedure of the Hotel features Programming procedure of the Property Management System interface

APPENDIX A TERMINAL KEY ASSIGNMENTThis appendix contains the key number layout of each D term , ATTCON, DESKCON, DSS Con-sole, and Add-On Module.Refer to this appendix to assign a key function by CM90 or CM97 in Chapter 1 and Chapter 2.

APPENDIX B CHARACTER CODE TABLEThis appendix contains the character code table to set a station name displayed on D term or At-tendant Console.

APPENDIX C D term TIMS JOB SPECIFICATIONSThis appendix explains the job specications needed to apply the D term TIMS feature.


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INTRODUCTIONREFERENCE MANUAL

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APPENDIX D FEATURES AND SPECIFICATIONSThis appendix contains the following Features and Specications which explains each servicefeature, operating procedure, and service conditions.

BUSINESS FEATURES AND SPECIFICATIONS HOSPITALITY FEATURES AND SPECIFICATIONS FEATURES FOR AUSTRALIA FEATURES AND SPECIFICATIONS FEATURES FOR OTHER COUNTRIES FEATURES AND SPECIFICATIONS

REFERENCE MANUAL

For detail description of each command, refer to the Command Manual.For the features which are not mentioned in this manual, refer to the individual manuals listedbelow.

Command Manual:describes Customer Administration Terminal (CAT) operation, command function and settingdata required for programming the system, and Resident System Program.

AD-8 System Manual:describes the hardware installation procedure and programming procedure for AD-8 System.

CCIS System Manual:describes the system description, hardware installation procedure, programming procedure andoperation test procedure for CCIS System.

Data Interface System Manual:describes the system description, hardware installation procedure, programming procedure andoperation test procedure for Data Interface System.

ISDN System Manual:describes the system description, hardware installation procedure, programming procedure andoperation test procedure for ISDN System.

Maintenance Manual:describes the maintenance service features and the recommended troubleshooting procedure.

OAI System Manual:describes the system description, hardware installation procedure, programming procedure andtroubleshooting procedure for OAI (Open Application Interface).


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INTRODUCTIONREFERENCE MANUAL

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Q-SIG System Manual:describes the system description, hardware installation procedure, and programming procedurefor Q-SIG System.

Remote PIM System Manual:describes the system description, hardware installation procedure, and troubleshooting proce-dure for Remote PIM System.

VoIP System Manual:describes the system description, hardware installation procedure, programming procedure for VoIP System.

WCS System Manual:describes the system description, hardware installation procedure, programming procedure for

WCS System.


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INTRODUCTIONHOW TO READ THIS MANUAL

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HOW TO READ THIS MANUAL

Chapter 1 and Chapter 2 explains the feature programming for each service feature about thefollowing items.

PROGRAMMINGThis section explains the programming procedure for each service feature.The meaning of (1), (2) and marking are as follows.

(1) : 1st data

(2) : 2nd data

: Initial data; With the system data clear command (CM00, CM01), the data with thismarking is automatically set for each command.

: A reset of the MP card is required after data setting.Press SW1 switch on the MP card.

: A reset of the AP00 card is required after data setting.Set the Make Busy switch to UP and then DOWN.

: A reset of the DTI card is required after data setting.Set the Make Busy switch to UP and then DOWN.

: Command with this marking can be used only under Off-Line mode of theMP card.

: Command with this marking can be used only under Off-Line mode of the AP00 card.

HARDWARE REQUIREDIn this section, required hardware for each service feature is listed, except the following:

Single line telephone set and interface card (LC card)Central Ofce Trunk card (COT card)

Attendant Console and interface card

INITIAL

AP00 INITIAL

DTI INITIAL

OFF LINE

AP OFF LINE


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INTRODUCTIONHOW TO READ THIS MANUAL

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For Call Information System (CIS) and Station Message Detail Recording (SMDR), the followingsections explain the system for further details.

SYSTEM OUTLINESYSTEM CAPACITYPROGRAMMING SUMMARYPRECAUTION


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INTRODUCTIONNATION CODE ASSIGNMENT

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NATION CODE ASSIGNMENT

With the Nation Code assigned, the system offers the particular services to the users of eachcountry.

For Australia or New Zealand, appropriate nation code to the user should be assigned by CM31Y=0 as shown below.

Users in Australia

Users in New Zealand

NOTE 1: System reset is required after changing the command data.

NOTE 2: Initial data of CM31 Y=0>0 depends on each nation code of the MP program as follows;For North America : 03For Australia/New Zealand: 01For Other Countries : 04

+ 310 + + 0 + + 01 + EXEST DEDE

+ 310 + + 0 + + 15 + EXEST DEDE


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CHAPTER 1

BUSINESS FEATURES

This chapter explains the programming procedure and hardware re-

quirements.Explanations are given in alphabetical order of the feature names ex-cept the features on the next page, which require no programming.

BUSINESS FEATURES ............................................................. 7FEATURES FOR AUSTRALIA ONLY ....................................... 586FEATURES FOR OTHER COUNTRIES ONLY.......................... 594

CHAPTER 1 BUSINESS FEATURES


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CHAPTER 1 BUSINESS FEATURES

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The following features require no programming.

Alarm Indications Time Display-D term

Alphanumeric Display-D term Volume Control-D term

Attendant Lockout Attendant Training Jacks Audible Indication Control Battery Release Control Call Forwarding-Override Call Processing Indication Called Number Display-Attendant Called Station Status Display-D term

Calling Number Display-D term

Conguration Report

Delay Operation Dial Monitor-D term

Digital Display-Station Digital Display-Trunk Elapsed Time Display-D term

Feature Activation from Subline-D term

Hands Free Dialling/Monitoring-D term

I-Hold Indication-D term

I-Use Indication-D term

Intermediate Station Number Display-D term

Lamp Check Line Re-connect-Other Line-D term

Line Re-connect-Same Line-D term

Microphone Control-D term

Non-Delay Operation Non-Exclusive Hold-D term

Non-Square Line Assignment-D term

Non-Volatile Generic Program On-Line Maintenance

Privacy on All Lines-Dterm

Reserve Power Resident System Program Service Display-D term

Special Dial Tone Splitting-D term

Time Display


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ACCOUNT CODE ACCOUNT CODE-ATTENDANT

ACCOUNT CODE-D term

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ACCOUNT CODE

ACCOUNT CODE-ATTENDANT

ACCOUNT CODE-D term

PROGRAMMING

DESCRIPTION DATA

Specify whether Service Set Tone shouldbe sent after dialing the access code for

Account Code entry.

(1)(2)

3620 : No Tone1 : Service Set Tone

Assign the Service Restriction Class A for Account Code entry to the required sta-tions.

(1)(2)

Y=02X-XXXXXXXX: My Line No.XX ZZXX: 00-15 : Service Restriction Class

A

Allow Account Code in the Service Re-striction Class A assigned by CM12 Y=02.

(1)

(2)

Y=3000-15: Service Restriction Class A

assigned by CM12 Y=021 : Allow

Specify the maximum number of digits for Account Codes.

NOTE: If the SMDR message format(2400 IMS Format) is assigned,the maximum number of digits is10.

(1)(2)

1001-16: Max. number of digits

If no data is entered, the default is 10.

Assign an access code for Account Codeentry.

(1)(2)

Y=0-3 Numbering Plan Group 0-3X-XXXX: Access Code

A085

Assign an Account Code feature accesskey to a D term , if required.

NOTE: If the Account Code is entered bySpeed Calling-One Touch key,CM90 function key assignment isnot required.

(1)(2)

Y=0My Line No. + + Key No.F0085

CM12

CM42

START

CM08

CM15

CM20

CM90,

END


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ACCOUNT CODE ACCOUNT CODE-ATTENDANT

ACCOUNT CODE-D term

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HARDWARE REQUIREDSMDR (AP00 card and cables)

Dterm and DLC card if required


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AC METERING COT

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AC METERING COT

PROGRAMMINGFor call charge, refer to the followings.

STATION MESSAGE DETAIL RECORDING (SMDR) page 477 or CALL INFORMATION SYSTEM (CIS) page 97

(1) When metering pulses are detected by a C.O. trunk.

(2) When metering pulses are detected by a DTI trunk. (DTI Metering)

In addition to the DTI assignment (30-DTI) in the Direct Digital Interface (DDI), do thefollowing programming.

DESCRIPTION DATA

Specify the application of answer signalfrom the distant ofce for outgoing con-nection.

(1)(2)

Y=0400-63: Trunk Route No.0: Answer Signal arrives

(12 KHz, 50 Hz Metering Signal)(C.O. line)

(1)(2)

Y=4200-63: Trunk Route No.0: Metering

DESCRIPTION DATA

Assign the data so as to detect meteringpulses.

(1)(2)

Y=4200-63: Trunk Route No.0: Metering

START

END

CM35

START

CM35

A


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AC METERING COT

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HARDWARE REQUIRED

SMDR or Dterm

TIMS.For DTI Metering, 30DTC is required.

DESCRIPTION DATA

Assign the Answer Signal Detect Timing

on the DTI trunks.

(1)(2)

Y=3

0101-15: 32 ms.-480 ms.(32 ms. increments)If no data is set, the default setting is128 ms.

Assign the Process for detection of Meter-ing Signal.

(1)(2)

Y=31400: Process 1 (for Australia)01: Process 2 (for Argentina)Initial Data: NONE (Process 1)

Assign the Metering Signal Detect Timingon the DTI trunks. (1)(2)

Y=31501-15: 32 ms.-320 ms.(32 ms. increments)If no data is set, the default setting is160 ms.

END

CM41

A


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ADD-ON CONFERENCE-D term

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ADD-ON CONFERENCE-D term

PROGRAMMINGIn addition to the programming of THREE-WAY CALLING page 506 , do the following pro-

gramming.

DESCRIPTION DATA

Provide the system with four party confer-ence.

(1)(2)

2461 : Four Party Conference

NOTE: This feature can only be activat-ed from a D term .

START

END

CM08


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ADD-ON MODULE-D term

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PROGRAMMING

DESCRIPTION DATA

Assign the Add-On Module number to itsassociated LEN.

NOTE: When the data assignment ofboth DSS Console and Add-OnModule are required, the samenumber (the last two digits of thedata) cannot be used.

(1)(2)

000-763: LENEC00-EC31: Add-On Module No.For PIM0/1: EC00-EC07For PIM2/3: EC08-EC15For PIM4/5: EC16-EC23For PIM6/7: EC24-EC31NOTE

Assign the Dterm

which is associated withthe Add-On Module.

NOTE: The D term and the Add-On Mod-ule must be in the same PIM.

(1)

(2)

Y=000-31: Last two digits of Add-On Mod-ule No. EC00-EC31

X-XXXXXXXX: My Line No.

Assign the Service Restriction Class forthe accommodation of Single-Line Tele-phone to D term . (Assignment for Single-Line Telephone only)

(1)(2)

Y=05X-XXXXXXXX: Station No.0: Accommodated

Assign the station and trunk numbers to

the keys on each Add-On Module.

NOTE: Single-Line, Virtual Line or MyLine can be assigned on Add-OnModule.

(1)

(2)

Y=00

My Line No. + + Add-On ModuleKey No. (30-54)X-XXXXXXXX: Station No. NOTED000-D255: Trunk No.

CM12

CM90

START

CM10

A

CM98

,


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DESCRIPTION DATA

Assign the Automatic/Manual/Dial Inter-

com key to each Add-On Module, if re-quired.For details, refer to the following.

AUTOMATIC INTERCOM-D termpage 66

DIAL INTERCOM-Dterm page 190 MANUAL INTERCOM-Dterm

page 308

(1)(2)

Y=00

My Line No. + + Add-On ModuleKey No. (30-54) A000-A031, A100-A131: Automatic Intercom No. A200-A700, A201-A701...A224-A724:Manual Intercom No.B000-B900, B001-B901...B024-B924:Dial Intercom No.

Assign the Speed Calling-Station to thekeys on each Add-On Module, if required.For details, refer to SPEED CALLING-

STATION. page 446

(1)

(2)

Y=00My Line No. + + Add-On ModuleKey No. (30-89)

F11XXXX: 00-99: Speed Calling-Station00-99

Specify the tone ringer enabled on call ter-mination for Day Mode to each line/trunkkey on each Add-On Module, if required.

(1)

(2)

Y=01My Line No. + + Add-On ModuleKey No. (30-54)0 : Disabled1 : Enabled

Assign the Delayed Ringing feature toeach line/trunk key on an Add-On Module,

if required.NOTE: Delayed Ringing can be as-

signed to the rst 16 line/trunkkeys (Key No. 30-45).

(1)

(2)

Y=03My Line No. + + Add-On Module

Key No. (30-45) NOTE0: Delayed Ringing

CM90

A

B

,

,

,

,


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HARDWARE REQUIREDDSS ConsoleDterm and DLC card

DESCRIPTION DATA

Specify the Delayed Ringing timing. (1)

(2)

Y=1

0901-10: 2 sec.-20 sec.(2 sec. increments)

If no data is set, the default setting is 10sec.

Provide Trunk Line Appearances to thetrunk number.

(1)(2)

Y=18000-255: Trunk No.0: To provide

CM30

END

CM41

B


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AGENT BUSY OUT-UCD

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AGENT BUSY OUT-UCD

PROGRAMMING

To display Busy Out from UCD Group on the DSS Console:

HARDWARE REQUIREDDSS Console

Dterm and DLC card if required

DESCRIPTION DATA

Assign the access code for UCD stationBusy-Out Set and Reset.

(1)(2)


A044: Busy-Out Set A045: Busy-Out Reset

Assign the BUSY OUT key to requiredUCD D term stations, if provided.

(1)(2)

Y=00My Line No. + + Key No.F0044: UCD Busy-Out

Specify the connection when a UCD sta-tion dials UCD Busy-Out code after hold-ing the call from C.O. or Tie Line.

(1)(2)

214: For Tie Line Call215: For C.O. Line Call0 : Service Set Tone and return to the

call by Switch Hook Flash1 : The call is disconnected

Enable the Agent Busy-Out set and resetfrom the Sub Line.

(1)(2)

4420 : Available1 : Not available

DESCRIPTION DATA

Provide the Busy Out display on the DSSConsole.

(1)(2)

2650: To provide

Assign the function key for busy out dis-play on each DSS Console.

(1)

(2)

DSS Console No. (01-31) + + DSSKey No. (57-59)F1055: UCD busy out display

CM90

CM08

START

CM20

END

,

START

CM08

END

CM97 ,


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ANALOG PORT ADAPTER-D term

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PROGRAMMINGTo assign the Single Port Mode:

DESCRIPTION DATA

Provide the Analog Port Adapter to the re-quired stations.

(1)(2)

Y=32X-XXXXXXXX: My Line No.0: To connect

Assign the Single Port Mode to therequired stations.

(1)(2)

Y=33X-XXXXXXXX: My Line No.1 : Single Port Mode

Specify whether a ringing signal is sent tothe analog terminal. (1)(2)

Y=35X-XXXXXXXX: My Line No.0 : Not sent1 : To send

START

CM13

END

INITIAL


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HARDWARE REQUIRED Analog Port Adapter

DESCRIPTION DATA

Assign an virtual key for analog terminal.

(1)(2)

Y=00

Analog Terminal Station No. + + KeyNo.X-XXXXXXXX: Analog Terminal Sta-

tion No. assigned byCM10.

Assign an analog terminal station numberas Prime Line.

(1)

(2)

X-XXXXXXXX: Analog Terminal Sta-tion No.

X-XXXXXXXX: Analog Terminal Sta-tion No.

Provide the Analog Port Adapter to the re-

quired station.

(1)(2)

Y=34

X-XXXXXXXX: Analog Terminal Sta-tion No.0: To connect

Specify whether a ringing signal is sent tothe analog terminal.

(1)(2)

Y=35X-XXXXXXXX: My Line No.0 : Not sent1 : To send

Specify the PAD control of the analog ter-minal.

(1)

(2)

Y=09X-XXXXXXXX: Analog Terminal Sta-

tion No.0 : Without PAD1 : With PAD 6dB

CM90

A

END

CM93

CM13

,


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ANNOUNCEMENT SERVICE

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PROGRAMMINGTo access the Digital Announcement Trunk from a station or C.O./Tie Line party:

DESCRIPTION DATA

Specify the Multiple Connections of theDigital Announcement Trunk (DAT card)on Announcement Service.

(1)(2)

1240 : Available1 : Not available (Single Connection)

Assign a Digital Announcement Trunk cardnumber to the required LEN.

NOTE: The Digital Announcement Trunkcard number must be assignedto the rst LEN (Level 0), thethird LEN (Level 2), the fth LEN(Level 4) and the seventh LEN(Level 6) of each LT slot.

(1)(2)

000-763: LENEB002-EB127: Digital Announcement

Trunk Card No.For PIM0/1: EB002-EB031For PIM2/3: EB032-EB063For PIM4/5: EB064-EB095For PIM6/7: EB096-EB127

NOTE: EB000 and EB001 are dedi-cated to built-in Digital An-nouncement Trunk of the MPcard.

Assign the Service Restriction Class A for Announcement Service to the requiredstations.

(1)(2)

Y=02X-XXXXXXXX: My Line No.XX ZZXX: 00-15 : Service Restriction Class

A

CM10

CM12

START

CM08

A


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DESCRIPTION DATA

Allow Announcement Service in the Ser-

vice Restriction Class A assigned byCM12 Y=02.

(1)

(2)

Y=34 Announcement Service Group 0

(Replay)Y=35 Announcement Service Group 1(Replay)

Y=36 Announcement Service Group 2(Replay)



Y=39 Announcement Service Group 0-4 (Record)

00-15: Service Restriction Class A as-

signed by CM12 Y=021 : Allow

Assign access codes for AnnouncementService.

(1)(2)

Y=0-3 Numbering plan Group 0-3X-XXXX: Access Code

A103: Announcement Service Group0-4 (Record)

A104: Announcement Service Group 0(Replay)

A105: Announcement Service Group 1(Replay)

A106: Announcement Service Group 2

(Replay) A107: Announcement Service Group 3

(Replay) A108: Announcement Service Group 4

(Replay) A109: Announcement Service Group

0-4 (Delete)

CM20

CM15

A

B


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To provide a voice message when an incoming C.O. line/Tie line call has been transferred andencounters a busy or no answer condition:

DESCRIPTION DATA



(1)(2)




Assign the Service Restriction Class A forDigital Announcement Trunk Access(Record/Replay/Delete).

(1)(2)

Y=02X-XXXXXXXX: Station No.XX ZZXX: 00-15 : Service Restriction Class

A

Allow Digital Announcement Trunk Accessin the Service Restriction Class A as-signed by CM12 Y=02.

(1)

(2)

Y=3300-15: Service Restriction Class A as-


Assign the feature for a voice messageconnection to a transferred trunk when thetransferred destination does not answer orthe transferred destination is busy to therequired tenant.

(1)(2)

Y=50 No Answer 00-63: Tenant No.0: Connection of the transferred trunk

line message

(1)(2)

Y=51 Busy00-63: Tenant No.0: Connection of the transferred trunk

line message

CM12

CM15

CM65

START

CM10

A


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To provide a voice message when an incoming DID line/Tie line call has been terminated to astation and encounters a busy or no answer condition:

DESCRIPTION DATA



(1)(2)




Assign the Service Restriction Class A forDigital Announcement Trunk Access(Record/Replay/Delete).

(1)(2)

Y=02X-XXXXXXXX: Station No.XX ZZXX: 00-15 : Service Restriction Class

A

Allow Digital Announcement Trunk Accessin the Service Restriction Class A as-signed by CM12 Y=02.

(1)

(2)

Y=3300-15: Service Restriction Class A as-


Specify the transferred timing when an in-coming DID Line/Tie Line call encountersa no answer condition.

(1)(2)

Y=00101-30: 4 sec.-120 sec.

(4 sec. increments)If no data is set, the default setting is32-36 sec.

CM12

CM15

CM41

START

CM10

A


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NOTE: Announcement Service can be used to provide a voice message when an incomingDID line/Tie line call has been terminated to a station and encounters a busy or no an-swer condition. After the voice message is given, normal call processing continues.

This application can be programmed on a tenant basis. Only one (1) message of up to the following seconds can be recorded on an individ-

ual Digital Announcement Trunk Card.Built-in DAT on MP: 120 sec.4DAT card: 120 sec.

DESCRIPTION DATA

Assign the function of the Digital An-nouncement Trunk card.

(1)

(2)

Y=00000-001: Built-in DAT on MP card002-127: Digital Announcement Trunk

Card No. (EB002-EB127) as-signed by CM10

0D00: No Answer 0E00: Busy

Assign the Digital Announcement Trunk asthe destination of the DID call on each ten-ant.

Assign the Digital Announcement Trunk asthe destination of the Tie Line call on eachtenant.

(1)(2)

(1)(2)

Y=00 No Answer Y=03 Busy00-63: Tenant No.EB000-EB127: Digital Announcement

Trunk No.

Y=01 No Answer Y=04 Busy00-63: Tenant No.EB000-EB127: Digital Announcement

Trunk No.

To record, replay and delete a message,assign the Digital Announcement Trunkaccess code respectively.

(1)(2)


A100: Record A101: Replay A102: Delete

CM20

END

CM51

A

CM49


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To provide an Internal Recorded Message from a Digital Announcement Trunk in place of MusicOn Hold:

DESCRIPTION DATA



(1)(2)




Dene the type of call to be provided withHold Message.

(1)

(2)

Y=000: C.O. Line Call01: Tie Line Call02: Internal Call0500: Hold Message

Assign the function of the Digital An-nouncement Trunk to Hold Message Ser-vice.

(1)

(2)

(1)(2)


Card No. (EB002-EB127) as-signed by CM10

05XX: For Hold Message ServiceXX : 00-63: Message No.

Y=0500-63: Tenant No.00-63: Message No. assigned by

CM49 Y=00

To record, replay, or delete a message, as-sign the respective Digital AnnouncementTrunk access code.

(1)(2)

Y=0-3 Number Plan Group 0-3X-XXXX: Access Code


CM48

CM49

CM20

START

END

CM10

INITIAL


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NOTE: A voice message in place of Music-On-Hold can be provided when a call has beenplaced on hold.

Different messages can be programmed on a tenant basis. Different messages can be programmed, depending on the type of line (C.O. line,

Tie line or station) on Hold. More than one connection can be made to a Digital Announcement Trunk Card. Only

the first connection can be assured of hearing the message from the beginning. Announcement will be repeated until the call is removed from hold.


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To provide the Night Announcement by Digital Announcement Trunk:

DESCRIPTION DATA



(1)(2) 000-763: LENEB002-EB127: Digital AnnouncementTrunk Card No.

For PIM0/1: EB002-EB031For PIM2/3: EB032-EB063For PIM4/5: EB064-EB095For PIM6/7: EB096-EB127


Assign the Digital Announcement Trunknumber to each incoming trunk.

(1)(2)

(1)(2)

Y=03000-255: Trunk No.04: Direct-In Termination

Y=05000-255: Trunk No.EB000-EB127: Digital Announcement

Trunk No. assigned byCM10

Assign the function of the Digital An-

nouncement Trunk to Night Announce-ment.

(1)

(2)

Y=00

000-001: Built-in DAT on MP card002-127: Digital Announcement TrunkCard No. (EB002-EB127) as-signed by CM10

03000: Night Announcement Service

Specify the duration of an Announcement. (1)(2)

Y=04501-30: 4 sec. -120 sec.

(4 sec. increments)If no data is set, the default setting is 60-64sec.

To record, replay, or delete a message, as-sign the respective Digital AnnouncementTrunk access code.

(1)(2)



CM30

CM49

CM20

START

CM10

CM41

END


51/1197


31 A2018-10

NOTE: A voice message can be sent to incoming C.O. lines during Night Mode.

Different messages can be programmed on each C.O. line. The voice message can be programmed for Day/Night. More than one connection can be made to a Digital Announcement Trunk Card. Only

the first connection can be assured of hearing the message from the beginning. Announcements may be programmed to be repeated from 4 to 120 seconds in four-

second increments.

HARDWARE REQUIREDDAT card or MP card (built-in DAT)


52/1197

ATTENDANT CAMP-ON WITH TONE INDICATION

32 A2032-10


PROGRAMMING

To reenter a Camped-On trunk from an Attendant before Automatic Recall:

DESCRIPTION DATA

Specify the Camp-On Tone sent to busystation.

(1)(2)

0680 : Camp on Tone is sent out only

once.1 : Camp on Tone is repeated at an

interval of 4 sec.

Specify the recall timing of Camp-On. (1)(2)

Y=00001-14: 2.4 sec.-33.6 sec.

(2.4 sec. increments)15-24: 38.4 sec.-124.8 sec.(9.6 sec. increments)

If no data is set, the default setting is 31.2-33.6 sec.

DESCRIPTION DATA

Assign the access code for Call Pickup-Direct.

(1)(2)


A021: Call Pickup-Direct

CM41

START

END

CM08

START

CM20

END


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33 A2032-10

To display the busy station number and name on an Attendant Console when reentering aCamped-On trunk by pressing the loop key:

DESCRIPTION DATA

Provide the Attendant Console with thebusy station number/name display whenreentering a Camped-On trunk.

(1)(2)

4410 : Available1 : Not available

START

CM08

END


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ATTENDANT CONSOLE LOCKOUT-PASSWORD

34 A2032-10

ATTENDANT CONSOLE LOCKOUT-PASSWORD

PROGRAMMING

DESCRIPTION DATA

Assign the Mode key for providing Atten-dant Console Lockout on the ATTCON.

(1)

(2)

Y=00 ATTCON No. (E000-E007) + + KeyNo.F6110

Assign the access code for providing At-tendant Console Lockout for an ATTCON,if required.

(1)(2)


A155

Specify the buzzer sound when terminat-ing an incoming call to the ATTCON in At-tendant Console Lockout.

(1)(2) 3530 : Not provided1 : To provide

Assign the password code for AttendantConsole Lockout.

(1)(2)

Y=300XX-XX: Password Code (Max. 8 digits)X : 0-9, A (*) B (#)

If no data is set, the default setting isNONE. In this case, the password is set to12345678.

CM20

CM08

CM60

START

END

CM90,


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ATTENDANT DELAY ANNOUNCEMENT

35 A2032-10

ATTENDANT DELAY ANNOUNCEMENT

PROGRAMMING

DESCRIPTION DATA



(1)(2)




Allow the Announcement Service via Digi-tal Announcement Trunk on Attendant De-lay Announcement.

(1)(2)

Y=7400-63: Trunk Route No.0: Allow

Assign the function of the Digital An-nouncement Trunk card.

(1)

(2)


Card No. (EB002-EB127) as-

signed by CM100FXX : Attendant Delay AnnouncementXX: 00-63: Message No.

(1)

(2)

Y=0A00-63: Tenant No. of Trunk assigned by

CM30 Y=0100-63: Message No. assigned by

CM49 Y=00

Specify the replay timer of the messagerecorded in the Digital Announcement

Trunk.

(1)(2)

1650 : Replay at an interval assigned by

CM41 Y=0>471 : Replay only once

CM35

CM49

CM08

START

CM10

A

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