CIB Presentation

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    Group members

    Adnan wazirFahad quddus

    Badar

    Omer khanSaqib

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    INTRODUCTION

    From the pioneering work in 1991 to the mid 2000,

    scholarly work on IMC has evolved from limited view

    to coordinating communication tools to a strategic

    process.

    Definition, perception, theoretical foundations,

    development and understanding of IMC concept

    have been the foremost concern since itsemergence.

    IMC gradually spread outside US and began gaining

    recognition globally.

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    90s

    during 90s, scholars worked on the following

    topics and the role of IMC.

    Effect on advertising process

    Relationship marketing

    Public relation

    Total quality practices

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    2000

    Since 2000, following topics identified as ofspecial interest.

    IMC and internal marketing issues andcorporate communications

    IMC branding, brand equity, identity andoutcomes

    IMC and media planning, measurement andintegration of multiple media

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    Revised IMC definition

    IMC is the concept and process of strategically

    managing audience-focused, channel-

    centered, and results driven brand

    communication programs over time.

    IMC is an audience-driven business process of

    strategically managing stakeholders, content,

    channels, and results of brand communicationprograms.

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    Difference in definitions

    Addition of fourth pillar i.e. CONTENT.

    Adoption of the term business process

    Takes place at 2 levels. Corporate and

    operational level.

    Highlights the ethical dimension

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    Four pillar of IMC

    Stakeholder

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    Second IMC pillar: content

    Consumer insights

    Message and incentive

    Controlled uncontrolled

    Participatory media

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    Third IMC pillar: channel

    Multiple channels

    Contact points

    relevance/preference fragmentation

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    Fourth IMC pillar: result

    Financial measurement

    Accountability

    Behavior based measurement Wealth contribution

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    Four level and four pillar

    Level 1

    Tactical coordination content

    Level 2 Redefining the scope of marketing

    communication channel

    Level 3Application of information technology

    stakeholder

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    Level 4

    Financial and strategic integration result

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    Interplay between four levels and four

    pillars of IMC

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    Level 1: tactical coordination (content)

    Coordination among all marketing channels to deliver a

    clear message to target audience (stakeholders).

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    Level 2: redefining the scope of

    marketing communications (channels)

    Identifying those channels that customers or prospects

    prefer and find most relevant.

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    Level 3: application of information

    technology (stakeholders)

    IT provides ease to maintain database about customers

    to get close to them in order to analyze risks and

    defects in delivering messages.

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    Level 4: strategic and financial

    integration (results)

    Higher authorities are responsible for resource

    allocation, organizational alignment and for

    measuring return on investment on marketing

    communications to get accurate results on most

    profitable segment and relationship with that segment.

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    Conclusion

    Revised IMC definition

    Elements involved in four pillars of IMC

    construct

    Interplay between four pillars and four levels

    of IMC implementation