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    TITULO DEL TRABAJO: SAGA FALABELLA: Reingenierade procesos.

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    INDICE

    1. INTRODUCCION........................................................................................4

    2. ANALISIS DEL PROCESO...........................................................................5

    3. SELECCIN DEL PROCESO.......................................................................5

    4. ANLISIS DEL PROCESO ACTUAL..............................................................6

    . TECNOLOG!A "UE SO#ORTA EL #ROCESO ACTUAL........................10

    6. BENCHMARKING.....................................................................................12

    7. PLANTEAMIENTO DE IMPLEMENTACIN.................................................12

    8. CONCLUSIONES......................................................................................14

    . BIBLIOGRA!IA.........................................................................................15

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    RESU$EN EJECUTI%O

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    &. INTRODUCCION

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    '. AN(LISIS DEL #ROCESO

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    Discrepancias en tienda. I#'*,'&% " %"", "()&%*"#$," '" #& *>&%/','"+ "# (, %"*")*# '"/"%*,'"%;, J*,#$',' #*&%%"*$, >;+*& #*&%%"*$& "$*.

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    0.). La4o3+ ac+3a2

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    . TECNOLOG!A "UE SO#ORTA EL #ROCESO ACTUAL

    10

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    !%, 08 L,9&$ P%&)"+$&

    . CONCLUSIONES

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