Bolsa Comercio de SantiagoFrank Dyska, Jordan Sirianni, Alexa Verink, Michelle Weaver, and

Jeffery Weiss

An Introduction to Chile

Business in Chile Personal relationship most

important Never criticize/embarrass in public Many meetings – no business at

first Entertainment/picking up the

bill/house visits COMPROMISE – establish trust

Timing is slower than in U.S. Answering emails & phone

messages Follow up on requests – things done

last minute

Getting a Job in Chile CVs include more info

Photo Marital status/children or not Women – pregnancy test

Illegal to work on tourist visa Many are English teachers (90 days)

Hard to get foreign job unless you’re just that good Need contract for work visa Usually need work visa for a contract

Industry Analysis

Competitors Chile Electronic Stock

Exchange (Chile) Lima Stock Exchange (Peru) Rio de Janeiro Stock

Exchange (Brazil) São Paulo Stock Exchange

(Brazil) Bogota Stock Exchange

(Colombia) Guayaquil Stock Exchange

(Ecuador) NY Stock Exchange (U.S.)

Bolsa de Valores de Rio de Janeiro Bolsa de Valores de

Columbia

New York Stock Exchange

Competition (Continued)

Worldwide Cannot Compete

with:▪ NASDAQ, NYSE, Tokyo,

London▪ Euronext (Belgium,

France, Holland, Portugal)

Electronic marketsTokyo Stock Exchange

Challenges Economic Downturns

(Recessions) Stocks Working in

“Clusters” Fast Pace

Unpredictable Events Risk Management

Lots of Money Invested Change (Judgment

Calls) Less Stock Selection Regulatory Laws

Unpredictable Events:2010 8.8 Magnitude

Earthquake

Opportunities Rapid Accumulation of

Wealth Indice de Precio Selectivo

de Acciones (IPSA) 40 Stocks with the Highest

Average Annual Trading Volume

Build a Global Portfolio (Different than Opportunities in the U.S.)

Narrow Focus Brings in Outside Business

Rapid Accumulation of Wealth

Professional Interest

Business-Related Economic Growth Global Conglomerates Financial Engineering

Heavily Math-Oriented Software Engineering Facilities (Specific

Designs)Software Engineering

Financial Engineering

Product Categories Separated into

Products and Services for: Stock brokers Professional Investors Private Investors Analysis & Studies Information

Redistribution (Internet Ticker & Bolsaticker)

Has Greater than 300 Companies Listed

Global/National Environment

Earthquake Aftermath

Decrease in Stock of: Pulp & Paper Supplier,

Copec LAN Airlines Fertilizer Maker, SQM Banco de Chile

Increase in Stock of: Construction Firm, Salfacorp Forestry Products Company,

Masisa

Social/Political Factors Price of Copper

Increased Due to Supply

Concerns Works as a Positive

Terms of Trade▪ Boosts the Peso

Exchange Rate Stable Government

Supplies Money for Aid and Reconstruction Efforts

Copper Mine in Chile

Sebastián Piñera

President of Chile

Engineering Principles

Streamlining Security Using IBM Technology

Industrial Engineers of the Santiago Stock Exchange Streamlined its Security Implementing IBM’s Security

Products in December of 2008. Allowed “the exchange to increase

its capacity to over 3,000 orders per second, 100 times greater than at present, and reduce its latency to two milliseconds, 100 times lower than its current level.”

Allowed the Stock Exchange to be placed “in the vanguard of the world's regional exchanges.”

Engineering and the Santiago Stock

Exchange

Industrial engineering is very important to streamline the Santiago Stock Exchange. The administrators and managers of the stock exchange all consider themselves to be engineers.

The exchange states in their company mission that they are dedicated to innovation, efficiency, and technology.

Questions

Questions for Professionals

Which segment of professionals do you deal with most often?

How does Bolsa compare with other stock exchanges? Is this a fair comparison based on its geographical location?

What part of your job did you learn in school, and what part did you learn on the job?

How has technological advancement allowed the stock exchange to run more efficiently?

What are some of the challenges faced in establishing and maintaining effective communication when working with people from many diverse backgrounds?

Questions for Students

What’s your favorite area of Santiago?

Do you feel that the political and social conflicts in Chile parallel those found in the United States?