ANGELA JIMENEZ

475 Swanholme Dr. C-307, Murfreesboro, TN 37128 ~ 931-637-7100 ~ arscroggins@hotmail.com

CAREER PROFILE

Key Contributor and Effective Leader with several years of experience in clinic management roles in fast-paced and

high-stress environments. Experienced in overseeing daily clinic operations, supervising staff members, and

working closely with cross-functional teams. Equipped with a significant ability to leverage skills in project

management and to introduce new tools for cost/time savings and efficiency improvements.

KEY COMPETENCIES

Staff Management/Training

Program Coordination

Project Management

CPR/First Aid

Phlebotomy

Budget Development

Healthcare Administration

Strategy Development

Team Leadership

Complex Problem Solving

Process Improvement

Attention to Detail

PROFESSIONAL EXPERIENCE

COMPANY NAME, BRENTWOOD, TN MARCH 2014-PRESENT

Director of Clinical Services

Directly manage a variety of administrative and operational functions within a fast-paced healthcare

environment with a focus on ensuring a continuous high level of patient care

Supervise all clinic staff members which includes providing individualized feedback, creating staffing

schedules, and handling disciplinary actions as needed

Coordinate all organizational events, create detailed quarterly reports, perform in-depth cost analysis for any

budgetary needs, and approve bi-weekly payroll

Awarded a Bravo Award for Excellent Performance (2013 & 2014)

CAREHERE, LLC, BRENTWOOD, TN MARCH 2009-MARCH 2014

Clinic Manager (2011-2014)

Facilitated all day-to-day operations within the organization which required working closely with the

human resources department on staffing/employee needs and preparing staff schedules

Worked closely with both patients and co-workers with a concentration on analyzing patient needs along

with performing in-depth financial analysis

Utilized exceptional communication abilities to lead high-level projects focused on increasing efficiency

Call Center Coordinator/Wellness Administrator (2010-2011)

Coordinated several administrative functions with a concentration on managing a call center tasked with

handling calls from over 200 clinics throughout the country

Maintained positive communication with clients via phone or email, scheduled wellness appointments,

uploaded laboratory records, and registered new patients into a complex database

Medical Assistant (2009-2010)

Oversaw all day to day clinical operations which included providing injections, taking vital signs, ordering

medications, scheduling appointments, and assisting Physician’s with exams

Promoted all organizational health and wellness programs for both employees and dependents in addition

to overseeing office management related tasks

EDUCATION & CERTIFICATIONS

Master’s Degree in Business, Minor in Health Care Administration, ASHFORD UNIVERSITY (2014-PRESENT)

Bachelor’s Degree in Health Care Administration, Minor in Project Management, ASHFORD UNIVERSITY

CERTIFIED BREATH ALCOHOL TECHNICIAN, LIFELOC TECHNOLOGIES