Agent Presentation-Michelle Yu

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Carol Kellogg Real Estate Professional Serving With Integrity and Excellence” #1 Fair Oaks Office Most Homes Listed * Most Homes SOLD #1 Broker in Units SOLD 4-County Region #1 Broker in Units SOLD Sacramento Luxury Market (Over $900,000) Michelle Yu, REALTOR CalBre#01433007 Cell: (916) 761-1981 Email: [email protected] View my website: www. MichelleYu.GoLyon.com

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Transcript of Agent Presentation-Michelle Yu

Page 1: Agent Presentation-Michelle Yu

Carol KelloggReal Estate Professional

“Serving With Integrity and Excellence”

#1 Fair Oaks OfficeMost Homes Listed * Most Homes SOLD

#1 Broker in Units SOLD4-County Region

#1 Broker in Units SOLDSacramento Luxury Market

(Over $900,000)

Michelle Yu, REALTORCalBre#01433007Cell: (916) 761-1981Email: [email protected] my website: www.MichelleYu.GoLyon.com

Page 2: Agent Presentation-Michelle Yu

10 Reasons to List With Michelle1. Hard Working

Michelle Yu is a full time REALTOR. She is available 7-days a week and may be contacted anytime. Her primary goal is to demonstrate to all of her clients her strong commitment to offer the utmost in service and professionalism

2. Experienced Michelle has spent 10+ years as a real estate professional, building useful skills that can only develop over time 3. Attitude Is Everything You won’t find anyone with a better attitude! 4. Great Negotiating Skills I aggressively protect my clients and will provide you with clear market data to assist in negotiating the best deal for you

5. The Lyon Advantage and Exposure to the Market Lyon Real Estate was named the “Best Real Estate Company” by Sacramento Magazine 6 years in a row. Take advantage of our large brokerage firm’s marketing tools for maximum exposure worldwide, including relocation services

6. Promotion Of Your Home At Weekly Meetings We are very involved with marketing to other REALTORS®.

7. Distribution of Marketing Materials I will deliver high quality flyer packets to your neighborhood inviting your neighbors to the first open house. Many times, neighbors have a unique motivation to help us find their new neighbor. I will also mail a minimum of 100 high quality laminated, full color postcards to a target market of potential buyers and investors

8. A Worry Free Escrow Process I will coordinate and communicate with you throughout the entire transaction, helping you understand and navigate the escrow process. We’ll take care of every detail, so you can enjoy your transition.

9. Attention to Detail There are many disclosures and legalities in Real Estate today. I will pay close attention to all of the complex details of your escrow and maintain constant communication with all parties involved

10. AVAILABLE 7-DAYS A WEEK You can contact us anytime. Calls and emails will always be returned promptly and with the utmost care.

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Lyon Real EstateProvides Superior Service

#1 real estate company in the Sacramento Region**

#5 independent real estate company in California***

#42 out of the top 500 Brokers in the United States****

More than 960 professional REALTORS® in 17 regional of�ces

Global relocation experts, moving you virtually anywhere in the world

Property management services, serving homeowners with investment properties

*Based on transactions closed by Lyon Real Estate in Sacramento, Placer, El Dorado and Yolo counties in 2014. **Based on Trendgraphix reporting of total sales volume in Placer, Yolo, El Dorado and Sacramento counties in 2013. ***Based on REAL Trends top 500 ranked by The Largest Independents 2013.

****Based on REAL Trends top 500 ranked by closed sales volume for 2013.

Lyon Real EstateConsistently #1 in the Sacramento Region

7,553 closed transactions and $2.61 billion sold in 2014*

The results speak for themselves

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connectIndependent

Property Websites (IPW)

Beautifully designed templates for standard and luxury listings.

Automatically generated from MLS info and photos.

All IPW’s are given a unique URL and act as individual sites.

Easily enhance description and upload higher quality photos.

Sites are responsive to the user's device, and viewable on mobile, tablet or laptop.

User sees both full screen slideshow or virtual tour.

Easily upload �oor plans, disclosures or other documentation.

Neighborhood information and photos included.

Leads generated from these sites go to you - the listing agent.

Agent photo and contact info appears under Request Information tab.

These sites are auto-generated and customizable!

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© 2014 Sacramento Real Estate Photographers www.SACREP.com

Virtual Tours & Multi-Website Listing Syndication

Direct MLS Upload & Tour Sync We can upload your listing's virtual tour and up to 25 photos directly to MetroList for you! This is optional, of course, if you prefer to upload the photos yourself.

Neybor.com Syndication Your virtual tour will also be syndicated to all of the leading property search websites through Neybor.com. Your listing will be featured on Zillow, Trulia, Yahoo!, Homes.com, ClrSearch, FrontDoor, Google Base, HomeFinder, HotPads, OLX, Oodle, Vast & more!

HD Video Export, YouTube Sync Your virtual tour will automatically be posted to YouTube. According to Nielsen, YouTube reaches more US adults ages 18-34 than any cable network. You will also have access to an HD video download to provide for your sellers as a keepsake if you'd like.

Local School Information A detailed list of both private and public schools in the area of your listing will be included. Schools are sorted by distance to the home. Enrollment stats and more are available as well.

Neighborhood Walk Score Walk Score® rating presented with nearby restaurants, stores, parks, schools & other entertainment. Learn more at www.WalkScore.com

Integrated Social Media Sharing Your sellers & potential buyers will be able to easily share your virtual tour on Facebook, Twitter & other social media websites to increase the listing's exposure.

Detailed tour statistics report Tour statistics are available to track how many times your tour has been viewed, as well as tracking referring websites & repeat visitors so you know where the buyers are coming from.

QR Code Links Available QR codes links will automatically be generated and available in the Virtual Tour Client Panel for use in any of your personal marketing materials.

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© 2014 Sacramento Real Estate Photographers www.SACREP.com

Frequently Asked Questions

How do I schedule a photography appointment? The best way to schedule photos is to email [email protected] as far in advance as

possible to ensure convenient appointment timing for you and your sellers.

How many photos will I receive? The number of photos you will receive depends on the size and condition of the home. Please see our "What to Expect" page for a more accurate

estimate of photos delivered.

How long will the photo appointment take? It can take several hours to photograph a home. We use a series of remote flashes to

ensure the entire home is displayed in the best light possible, and some homes present more challenges than others. Please see our "What to Expect" page for a

more accurate estimate of how long your appointment will take.

When/How will I receive my photos? Your photos will be delivered digitally through Dropbox.com first thing in the morning

following your photo appointment. Same day delivery is also available for an additional fee. Two sets of photos will be delivered, one for high quality printing

and a second set sized specifically for upload to MLS.

What is the best time of day for photos? To ensure sun exposure on the front of the home, West facing homes are better in the early afternoon & East facing homes are better in the morning. The sun usually rises behind homes that face North, so it is best to shoot them early in the morning

before the sun gets high in the sky.

Do you offer aerial photography? Yes, we do have an aerial drone available to present your home from

unique elevated angles.

Can you shoot the home at sunset? Twilight exterior photos are available, but we believe that the best interior photos

are produced in morning or early afternoon daylight.

What can I do to prepare the home for the photo appointment? Please consult our list, "Cleaning Tips for Your Photo Appointment"

on our website at: http://tips.sacrep.com

Does someone need to be home for the appointment? We can use a contractors lockbox to access the home for photos as long as the home owner approves. We will be sure to lock all doors and windows as well as turn off the

lights when we are finished.

Is it ok for the sellers to be home while the photos are taken? Yes, but we ask that you please complete all staging and cleaning prior to the

appointment. It is best to keep all children and pets in their room and out of the way during the appointment, MLS prohibits showing any people or pets in photos.

Can you use the MLS lockbox to access the home? Unfortunately we do not have access to the standard blue lockbox, but if there is a contractors lockbox on the property we can use it

for access with the home owner's permission.

What type of equipment do you use? All SACREP photographers use top of the line Nikon digital cameras.

We use Manfrotto tripods to ensure all angles are perfectly aligned and Nikon remote flashes to show every home in the best light possible.

How far will you travel? We will travel anywhere in the world to photograph your property. A mileage fee is

applied to homes that are more than 25 miles from Downtown Sacramento.

How much does it cost? The cost of standard photos is based on the square footage of the home. Standard

photos includes interior and exterior photos of every room unless there is something you don't want photographed. Please see our price list at: http://prices.sacrep.com

How do I pay for the photos? There are 2 easy ways to pay for your photos. You can bring a check payable to

"SACREP" to your photo appointment, or you can pay online using the Intuit Payment Network. We can accept credit cards as well,

but there is an additional 3% fee to process the card.

Are there are discounts available? Yes, we offer package discounts when you add on extra marketing materials to your listing! You can save up to $25. We also offer occasional discounts and promotions on our Facebook page: http://www.fb.com/SacramentoRealEstatePhotographers

Can you upload the photos to MLS for me? We are able to upload your listing photos to MLS for you only if you purchase a virtual tour. We can also email the MLS sized photos to your office assistant for

upload if you provide us with their email address.

What if I need to cancel/reschedule the appointment? If you need to cancel the appointment for any reason, please email

[email protected] with as much notice as possible. There is no cancellation fee, but we ask that you do not cancel on the day of the appointment.

What if it rains? We are still able to take photos of the home and produce very good results in the

rain. Interior photos are largely unaffected by poor weather, but exteriors will obviously turn out a little darker than usual. We ask that you please monitor weather forecasts and notify us as soon as possible if you would like to reschedule due to rain.

Do you take photos inside of closets? We do not normally photograph the inside of closets. We prefer not to photograph

your sellers personal items, and closets normally don't make for great photos. Please let us know if you would like a closet photographed.

Is it ok if the home is completely empty? We encourage you to consider using a home stager when the home is vacant,

but we can definitely produce great photos of a home that is completely empty.

My stager has a photographer already, what should I do? Many stagers partner with an up and coming local photographer so that they can

offer a complete marketing package. They often choose these photographers based on their cheap prices to keep the cost down for themselves. It is in your and your

seller's best interest to decline the use of your stager's photographer and hire SACREP to ensure only the best quality photography for your listing.

My "friend/family member" has a nice camera and offered to shoot my home for free... Why should I still pay for photos?

Real Estate photography is a very specialized field, requiring the proper lighting equipment and experience to know how to display each home at its best. While it is a

nice gesture of your friend, it is in your best interest to have the highest quality photography of the home to ensure the most activity from potential buyers

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Maximum Exposure 92% of consumers begin their home search online.*

43% of buyers found the home they purchased online, compared to 9% through a yard sign and 1% through a print ad.

Lyon listings appear on over 500 broker websites nationwide through our partnership with LeadingRE

*Source: NAR 2014 Pro�le of Home Buyers and Sellers

($900k+)

®

®

($900k+)($900k+)

($900k+)($900k+)

YourProperty

Here's a partial list of regional, national and international websites where our listings appear:

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With the power of GoLyon.com, you get so much more than what print advertising can provide…

of home buyers use the internet for their home search

of home buyers found the internet to be a very useful tool in their property search

of �rst time and of repeat buyers used the internet as their source of information

Some compelling home buyer facts from the National Association of Realtors® (NAR)

82% 92%

92%

Maximum exposure

Global Reach

Expanded Property Search info

Online exposure of open houses

Together with your Lyon Agent, GoLyon.com is the most effective way to promote your property.

Source for statistical data: NAR 2014 Pro�le of Home Buyers and Sellers.

87%

Where are Real Estate buyers coming from today?

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PREPARING YOUR

HOME FOR SALE

By investing in a Home Staging package with Essential Home Staging, you can rest

assured that your internet presence will appeal to those viewing MLS

listings….WHY? we encourage and can include Professional Photography in our

Sacramento Home Staging packages.

We encourage you to spend time perusing our website, get to know who we are, view

our home staging portfolio, and finally reading through our service options to

determine how we can best help you showcase your home. Essential Home Staging

is here to help, don’t hesitate to contact us with additional questions, or to schedule

your Home Staging evaluation.

Contact Details:

Michelle Kaspari

(916) 402-6098

[email protected]

WITH PROFESSIONAL STAGING

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Get Accurate Real Estate Information on Your Mobile DeviceThe new Lyon app makes it easy to search homes while on-the-go. Connect with your agent, view local homes for sale, see full screen photos, create saved searches, and add favorites – all from your mobile device. Send property inquiries and receive information quickly from your agent.

Easy to Use Home Search Options

Journey Search View properties within close proximity to your current location while on-the-go. You can watch as the properties continue to pop up as you travel down the road, or you can update manually when you arrive to your favorite area.

Perimeter Search Draw a circle using your �nger on the map view to �lter available homes within a speci�c area. Narrowing down your search this way will help you �nd your home in exactly the location you want.

Scope Search Using Augmented Reality technology, Scope Search overlays property details through your camera. Objects you look at will be overlaid on the camera's display offering additional interactive content and information.

o Mobile

Download the app for free on my website! Just ask me how.

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LOCK BOXES & THEIR USE

Lyon Real Estate, a member of the Multiple Listing Service (MLS), uses a number of techniques to expose your

property to the largest number of buyers and real estate agents as possible. One method is the use of a lock box.

Sellers often have questions about lock boxes and some of the most common are listed below.

WHAT IS IT?

A lock box is a metal box that holds your house key. Your real estate agent secures it to

the outside of your house, usually on the door knob, water pipe or gas meter. It can only

be opened with a special devise, which is issued only to members of the MLS who pay a

deposit and sign an agreement regarding use and care.

WHEN IS IT USED? When an agent has a prospective buyer, he/she can use the lock box to enter your house if

you are not home and show it to a buyer. A lock box is not mandatory; however, it

provides greater exposure of your property to prospective buyers by giving access to your

home to authorized agents.

HOW SECURE IS IT?

Lyon Real Estate agents have been specially educated in the use of lock boxes to provide

the greatest amount of security. Each authorized agent has a key which will unlock the

box only when his or her code is entered into the special devise. The lock box then

creates a record of that code, so your listing agent knows exactly which agents have

accessed your house key. Lost lock boxes can only be used in conjunction with a

security code assigned to the agent.

A small risk may be inherent in any home for sale. To eliminate any undue risk, whether

your home has a lock box or not, is a good idea to keep all valuables out of sight,

preferably in a safe deposit box.

WHAT ABOUT MY PRIVACY?

Each agent has been educated to follow certain procedures to ensure the greatest amount

of privacy possible to you. Before showing your property, agents are instructed to

contact you or the listing agent. If an associate is unable to make a specific appointment

because you were unavailable, he/she will take every precaution to protect your privacy

before entering your home. If you fear you might be intruded upon because you might

not hear a voice, a knock or a doorbell, it is suggested that you double lock your door to

avoid accidental intrusion.

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LYON REAL ESTATE

OFFICE TOURING INCLUDES

INVITING SEVERAL OF THE

SURROUNDING OFFICES

TO TOUR YOUR HOME

PROMOTING YOUR HOME

IN OUR OFFICE MEETING

TOUR LUNCHEONS / DRAWINGS

OTHER INCENTIVES

TO PROMOTE REALTOR ATTENDANCE

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Benefits of An Open Houses

Exposure to “out of town” buyers

Enlist your neighbors help in the search

to find your buyer

Buyers look in a variety of

Neighborhoods, sometimes wandering

Into areas they might not have considered

It’s up to you!

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Our results speak for themselves, Lyon is:• #1 real estate company in the Sacramento Region*

• #5 independent real estate company in all of California**

• #42 of the Top 500 largest brokers in the United States***

We are a local company with global reach, working with our af�liate network brokers to bring you quality real estate assistance anywhere in the world.

Thanks to our membership with Leading Real Estate Companies of the World®, we can assist with your move wherever you are going.

Business cardplace here

Call me today!

*Based on Trendgraphix reporting of total sales volume in Placer, Yolo, El Dorado and Sacramento Counties in 2013. **Based on REAL Trends top 500 ranked by closed transaction sides 2013. ***Based on REAL Trends top 500 ranked by closed sales volume 2013.

Lyon has Local, National andGlobal Strength and Expertise.

®

®

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connectMobile Responsive Websiteswith Exciting New Features!

Advanced SearchMore categories: New Listings, Price Reduced, Luxury and Open Houses.

Explore Neighborhoods Over 100 neighborhoods pro�led with details and photos.

Home FinderSave custom searches and receive property alerts to track favorite listings.

Customize Your SiteAdd pages, customize photos, choose from several templates.

My ListingsDisplay your listings or those of your of�ce.

BlogWrite your own or add Lyon’s company blog to share relevant news and events.

Custom Ad SpaceInsert custom content like your mobile app, speci�c community info, or your preferred vendor list.

Maponics Polygon Search - Search homes in proximity to work place, extended family, or any point of interest.

Maponics Data - Search areas for lifestyle, commute, population, local dining, etc.

Tracking – Track the traf�c that comes through your site through Google Analytics.

Social Networking – Visitors can share listings from your property detail pages.

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© 2014 Sacramento Real Estate Photographers www.SACREP.com

Real Estate Photography & Marketing Price List

Includes interior and exterior photos, price is based on sq ft of home.

0 - 1,000 sq. ft. - $80 1,001 - 1,500 sq. ft. - $100 1,501 - 2,000 sq. ft. - $130 2,001 - 2,500 sq. ft. - $160 2,501 - 3,000 sq. ft. - $190 3,001 - 3,500 sq. ft. - $230 3,501 - 4,000 sq. ft. - $275 4,001 - 4,500 sq. ft. - $350 4,501 - 5,000 sq. ft. - $425 5,001 - 5,500 sq. ft. - $500 5,501 - 6,000 sq. ft. - $575

> 6,001 - email for rates

Save up to $25 off the cost of photos with additional marketing add-ons!

Aerial Exterior Photography - $200 Aerial drone photography to show the property

and its surroundings from the sky.

If scheduled with interior photo appointment - $150

Front Exterior Photos - $40

Front & Back Exterior Photos - $60

Twilight Exterior Photos - $160 Front AND Backyard

Twilight Exterior Photos - $120 Front OR Backyard

Neighborhood Photo Set - $40 Additional Photos of Neighborhood Features

- Parks, Schools, Local Landmarks, etc. - Single listing usage license only

Save up to $25! Standard Photos & Choose Two = $10 off Standard Photos & Get All Three = $25 off

Virtual Home Tour - $65 - Custom tour set to music with many additional features - Tour is synced with MLS & 10+ property search websites

- HD video automatically uploaded to YouTube & emailed to you - Weekly tour statistics email (optional)

Listing Flyer Design - $40 - Choose from 8 available templates

- Delivered in multiple formats for high quality printing, email or upload online

- 2 sided templates are also available

Listing Postcard Design Set - $40 - Just Listed, Open House, Pending Sale & Just Sold - 4.25" x 5.5" custom postcard delivered in multiple

formats for high quality printing, email or upload online

Same Day Photo Delivery - $40 Photos will be delivered ASAP

MLS 25 Photo Guarantee - $25 Only applies to homes smaller than 2,000 sq. ft.

Mileage Fees A mileage fee will apply if the property is

over 25 miles away from Downtown Sacramento

25 - 40 miles - $30 41 - 55 miles - $60

Late Payment Fee - $25 Payment is due 15 days from appointment

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E

CONNECTING YOU TO THE WORLD

Luxury Portfolio International,® is part of an exclusive global network that:• Is the largest worldwide collection of independent brokers• Has over 50 years of experience• Receives millions of annual online visits from the world’s elite• Advertises to over 47 million affluent consumers each year

VISIT GOLYON.COM

CAPE TOWN, SOUTH AFRICA | R49,000,000 | WEB ID: ZDOZ

PARIS, FRANCEPRICE UPON REQUESTWEB ID: EGZV

I N T E R N A T I O N A L

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Lyon Comes Out on Top

Market share based on Trendgraphix reporting of total sales volume and units in Placer, Yolo, El Dorado and Sacramento Counties from 1/1/14 to 12/31/14, all property types.

Not only are we on top, our market share is

growing!Lyon ranks #1 in total

sales in the greater Sacramento region

for homes $300,000 and above.

Let our team of real estate professionals assist you with your sale or purchase.

Get Listed. Get an Offer. Get Moving.

12.6%

10.2%

9.1%

8.3%

Page 20: Agent Presentation-Michelle Yu

© 2014 Sacramento Real Estate Photographers www.SACREP.com

Things to Consider Before Scheduling a Photo Appointment

Please read and consider each of the following things before scheduling your photo appointment so that we can be sure to get the best photos possible of your new listing.

1. Desired On Market Date:

It is in your and your sellers' best interest to have the photos ready to upload as soon as your listing goes on the market in order to maximize the reach to potential buyers. Your listing photos will be delivered online by 8am morning after our appointment. Same day photo delivery is available for an additional fee, but we do not recommend putting the listing on the market on the same day the photos are taken, if possible.

2. Weather Forecast:

The weather forecast is constantly changing and almost never correct, but please check the forecast ahead of time and give us as much notice as possible if you or your sellers will want to reschedule due to bad weather. You can find a local 10 day forecast at www.Weather.com

3. Which Direction Does the Home Face:

- North - Morning is best for North facing homes because the front of the home is covered in shadows most of the day. - South - The front exterior should have good sunlight for most of the day if the home faces South. - East - East facing homes are better in the morning or early afternoon while the sun is on the front side of the home. - West - West facing homes are better in the early afternoon once the sun reaches the front side of the home.

4. Trash Pickup Schedule:

A street lined with trash cans and debris piles doesn't always make for the best photos... Refer to this website to find out trash pickup schedules for your listing: www.wmr.Saccounty.net/Pages/ServiceCalendar.aspx

5. Contractor Schedules / Delays:

A contractor's schedule can get delayed or backed up for any number of reasons. Please confirm that all work is completed before scheduling your photo appointment. We recommend using a cleaning service after the work is completed as well to remove dust, remove footprints, etc.

6. Gardener / Exterior Cleaning Schedules:

Talk to your seller and find out if there is a regularly scheduled gardener, yard service, or pool cleaning service. If so, find out what day and time they normally come and how long it takes them at the home. We will want to try and schedule photos shortly after they have done their work.

7. Housekeeper / Staging Schedules:

If you are having the home professionally staged or cleaned, please make sure that you find out when they will be finished at the home. Sometimes staging a home can take multiple days, so it is usually not a good idea to schedule the staging and photography for the same day. If you need a professional home stager, we recommend Michelle at Essential Staging. (916) 402-6098 www.EssentialStaging.com

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© 2014 Sacramento Real Estate Photographers www.SACREP.com

Cleaning Tips for Your Photo Appointment

In Real Estate, a picture can be worth thousands of dollars.

A clean home will produce the best photos, which will produce more potential buyers and more money for you! The following are suggestions to keep in mind as you prepare for your

photo appointment. It is best to hide as many personal items as possible. Potential buyers would rather imagine their own items on the shelves. We normally photograph every

room of the home, unless there is something you don't want photographed. If you have any questions, please email [email protected]

General Tips For Every Room

□ Clean windows and all reflective or glass surfaces □ Replace all burned out light bulbs □ Remove cobwebs from wall/ceiling corners □ Fix/straighten/open blinds and shutters

(to emphasize natural light and views outside) □ Make sure cabinet doors and dressers drawers close all the way □ Make sure framed artwork and mirrors are not hanging crooked □ Remove any small rugs that are not in great condition

Kitchen and Dining Areas

□ Remove magnets, artwork, photos from refrigerator □ Remove any items from the top of the refrigerator □ Put away all unnecessary appliances, dish racks, etc. □ Make sure towels are clean and neatly folded □ Clean stovetop and put away any pots and pans □ Neatly organize any visible hanging kitchen utensils □ Make sure the sink is empty, put all dishes and sponges away □ Move calendars, mail, phone chargers, etc. out of view □ Move paper towels, trash cans, pet dishes out of view □ Remove booster seats from dining room chairs

Living and Family Rooms

□ Move any pet toys, beds, food dishes, etc. out of view □ Hide TV remotes and game controllers □ Hide exposed A/V or electrical cables, if possible □ Straighten and organize books and DVDs on bookshelves □ Place fresh unburned logs in the fireplace, if possible □ Remove extra pillows and blankets from couch and chairs □ Remove any unnecessary furniture or exercise equipment

(extra furniture will make rooms appear smaller in photos)

Office/Den

□ Remove as much as possible from desktop areas □ Neatly organize any paperwork or items that can't be removed □ Organize or hide computer cables under or around desk □ Straighten/organize items on bookshelves □ Move trash cans and shredders out of view

Bedrooms

□ Make beds, be sure all loose sheets are tucked in □ Make sure any items under bed are hidden from view □ Remove as much as possible from dresser and bedside table tops □ Make sure frames, posters etc. are not crooked □ Consider removing children's names from the walls, if possible □ Remove excessive stuffed animals and arrange or hide kid's toys □ Move laundry basket out of view □ Remove any temporary fans or space heaters

Bathrooms

□ Make sure towels are clean and neatly folded □ Remove any used shower towels □ Hide toothbrushes and other items from counter □ Clean all spots and streaks from the mirror □ Put a small potted flower on the counter, if possible □ Move plunger, cleaning supplies, air freshener, etc. out of view □ Move shower supplies out of view □ Move trash cans and diaper disposal out of view

Exterior

□ Be prepared to move any cars or trailers from driveway □ Hide garbage cans out of view from street □ Put colorful flowers near the front door, patios and walkways □ Move pet toys, crates, beds, dishes etc. out of view □ Move shoes, kids toys, sporting equipment out of view □ Neatly coil or remove hoses and temporary sprinklers □ Neatly arrange patio furniture and BBQ equipment □ Trim and remove dead or discolored branches and leaves □ Remove leaves from pool, walkways and patio areas □ Remove pool sweep before appointment, if possible □ Remove temporary fence around pool, if possible □ Turn on waterfall ahead of time and clean leaves from pool

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Agent Bio

My name Michelle Yu. I am from Taiwan, and moved to the US 30 years ago, so I am very much American. I was 3 when my dad brought the first American man to come and visit our home. He asked me to say "hello." I knew then that one day I wanted to come to America. I love this country. I have lived here longer than the time I was growing up in Taiwan. I have only one child (my daughter), she is a wonderful person. She works for San Juan school district and has given me 2 beautiful grandkids. I feel so lucky to have a nice family. Real Estate has always been very important to us, it brings Peace of mind to know we have a place of our own that we can call home. This is why it is important for me to do my best to help others find a place they can call home too.

My Commitment to You

Listen, Inform, Deliver

Buying or selling a house is more than just a transaction. It is about fulfilling your dream. As your agent, I will make sure that I spend as much time as it is necessary to fully understand your needs and desires in order to customize my service to you. I will use my training and experience to provide facts and seasoned advice so that you can make informed decisions. I will make sure that you are totally satisfied with my service.

Page 23: Agent Presentation-Michelle Yu

Office Locations

Map not to scale

PLACERVILLE

RANCHOMURIETA

NATOMAS

NEVADACOUNTY

Lyon Office Map Sacramento, Placer, El Dorado & Yolo CountiesServing you with over 900 agents in 17 of�ces

AGENT SUPPORT CENTER 3640 AMERICAN RIVERSUITE 100SACRAMENTO, CA 95864(916) 483-4450

AUBURN 1900 GRASS VALLEY HWY. SUITE 100AUBURN, CA 95603(530) 888-1928

CAMERON PARK 3360 COACH LANECAMERON PARK, CA 95682(530) 672-4500

CARMICHAEL - SATELLITE 4005 MANZANITA AVE.CARMICHAEL, CA 95608(916) 962-0111

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A DAVIS 401 2ND ST.DAVIS, CA 95616(530) 758-0720

DOWNTOWN 2801 J ST.SACRAMENTO, CA 95816(916) 447-7878

EL DORADO HILLS 3900 PARK DR.EL DORADO HILLS, CA 95762(916) 939-5300

ELK GROVE 9591 LAGUNA SPRINGS DR.ELK GROVE, CA 95758(916) 683-6600

FAIR OAKS 8814 MADISON AVE.FAIR OAKS, CA 95628(916) 962-0111

FOLSOM 150 NATOMA STATION DR. SUITE 300FOLSOM, CA 95630(916) 355-7000

LAND PARK/ CURTIS PARK 2620 21ST ST.SUITE ASACRAMENTO, CA 95818(916) 453-3333

NATOMAS 2280 DEL PASO RD.SUITE 100SACRAMENTO, CA 95834(916) 574-8800

PLACERVILLE4330 GOLDEN CENTER DR. SUITE CPLACERVILLE, CA 95667(530) 295-4444

ROSEVILLE 2220 DOUGLAS BLVD.SUITE 100ROSEVILLE, CA 95661(916) 784-1500

SIERRA OAKS 2580 FAIR OAKS BLVD.SUITE 20SACRAMENTO, CA 95825(916) 481-3840

WEST ROSEVILLE/ ROCKLIN851 PLEASANT GROVE BLVD. SUITE 150ROSEVILLE, CA 95678(916) 787-7700

WEST SACRAMENTO -SATELLITE3170 JEFFERSON BLVD.SUITE 170 WEST SACRAMENTO, CA 95691(916) 376-8000

WOODLAND327 COLLEGE ST.SUITE 100 & 104WOODLAND, CA 95695(530) 669-5909

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Page 24: Agent Presentation-Michelle Yu

VITEK Mortgage Group (800) 570-5300 www.TeamVitek.com

Purves & Associates (800) 681-2025 www.PurvesInsurance.comPurves & Associates provides the highest quality insurance-related services and expertise. Their company philosophy is simple: earn your business by providing honest, professional advice and quality insurance products.

Fidelity National Home Warranty (800) 862-6837 HomeWarranty.comA Fidelity National Home Warranty (FNHW) provides both the homebuyer and seller with “peace of mind” when it comes to repairs and/or replacement of a home’s major systems and appliances. FNHW

problems and needs.

First American Home Buyers Protection Corporation (800) 444-9030

First American Home Buyers Protection has the experience and strength of a leader in the home

technicians that provide fast, friendly service.

Lyon Real Estate provides the convenience of one-stop shopping for many home-buying

Lyon’s business partners share our commitment to superior quality and customer service.

Thinking About Buying