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    International expansionand strategies ofdiscount grocery

    retailers: the winningmodels

    Enrico Colla

    Introduction

    Discount food retailing has experienced

    considerable expansion over the last ten years

    and currently occupies an important position

    in the European retail industry. However, a

    certain number of discount retailers have hadto abandon the market over the same period,

    while others have obtained good results both

    in their domestic markets and abroad.

    The purpose of this article is to illustrate the

    determining reasons behind the success or

    failure of discount retailers on the

    international scene through the identification

    and analysis of the various strategic groups,

    competitive advantages, entry barriers to the

    sector and barriers to mobility between the

    groups.

    These concepts, well documented in

    general business strategy literature (Porter,

    1980, 1985), have not been used very often in

    the analysis of the retail distribution sector,

    particularly at the international level (Burt,

    2002). This article takes into consideration

    this literature and, concerning the data used,

    this is essentially based on documentary

    research that took in the main trade

    magazines and professional journals, as well

    as published surveys and studies of the sector

    and analysis of individual companies. During

    the course of research, the author extended

    research to company documents, balance

    sheets and activity reports, and also

    interviewed company executives whose

    contributions enabled a better identification

    of the groups and individual company

    strategies and the elaboration of the

    hypotheses put forward in this article.

    Discount food retailing in Europe

    Discount food retailing in 2000 was present in

    all European countries with 29,747 stores

    trading under 72 names and with a market

    share of 14.9 per cent of food sales. Market

    share ranges from 4.2 per cent in Greece to

    42.9 per cent in Norway (see Table I).

    From 1995 to 2000, this retailing business

    format experienced slow growth in Europe in

    terms of market share; it has, however,

    increased in the majority of countries, with

    the sole exceptions of Italy, Switzerland and

    the UK.

    The author

    Enrico Colla is Professor and Research Dean at

    NEGOCIA, Paris, France.

    Keywords

    Internationalization, Strategy, Grocery, Retailing,

    Competitive advantage, Diversification

    Abstract

    Illustrates the reasons that have determined the success

    or failure of the discount retailers on the international

    scene, through the identification and analysis of the

    strategic groups, competitive advantages, entry barriers to

    the sector and barriers to mobility between the groups.

    Three strategic groups of discount food retailers that have

    adopted different internationalisation strategies have

    been defined and a series of key success factors of the

    different strategic groups has been identified. The winners

    in the race to international expansion are in particular the

    leaders of the first group of German hard discount

    retailers. But important niches in several foreign markets

    can also enable growth of retailers in the second group,

    the German soft discount retailers specialised abroad, and

    of the third group, the French soft discount retailers

    diversified abroad.

    Electronic access

    The Emerald Research Register for this journal is

    available at

    http://www.emeraldinsight.com/researchregister

    The current issue and full text archive of this journal is

    available at

    http://www.emeraldinsight.com/0959-0552.htm

    55

    International Journal of Retail & Distribution Management

    Volume 31. Number 1. 2003. pp. 55-66

    # MCB UP Limited. ISSN 0959-0552

    DOI 10.1108/09590550310457845

    http://www.emeraldinsight.com/0959-0552.htmhttp://www.emeraldinsight.com/researchregister
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    Structure of the sector and internationalpresence

    The sector is relatively concentrated and a

    mere eight names account for 70 per cent of

    the stores. If one considers only the 25 biggestnames, all of which own at least 200 stores

    (with the sole exception of Leader Price), 12

    of them have outlets abroad and the top eight

    are also the European market leaders (see

    Table II), whereas the other 12 are only

    present in their respective domestic markets

    (see Table III).

    This data demonstrate that the biggest firms

    are present in the largest number of foreign

    countries, confirming the existence of a

    relationship between the size of the firm and

    its international exposure.

    Presence abroad seems also to depend onthe specialisation or diversification of the

    group to which the discount retailer belongs.

    If one compares the discounters in the light of

    the extent of their international presence and

    of the diversification of the group to which

    they belong, one observes that the discounters

    present in several countries belong to

    Table I Market share of discount food retailing in Europe

    Market

    share 1995

    (%)

    Market

    share 2000

    (%)

    No. of

    stores Leader

    Norway 38.3 42.9 1,380 Rimi

    Germany 29.5 32.6 13,081 AldiBelgium 24.7 27.8 815 Aldi

    Denmark 20.0 22.0 859 Netto

    Austria 16.5 21.8 777 Hofer

    Sweden 11.0 15.2 328 Rimi

    The Netherlands 12.2 14.1 797 Aldi

    Finland 10.7 11.2 855 Siwa

    Spain 6.5 9.5 2,865 Dia

    Portugal 6.1 9.5 420 Minipreco

    United Kingdom 11.3 8.2 1,290 Kwik Save

    France 6.4 7.9 2,622 Lidl

    Switzerland 8.6 7.9 777 DennerItaly 9.7 6.7 2,620 Lidl

    Greece 1.6 4.2 225 Dia

    Total 13.6 14.9 29,747 Aldi

    Source: AC Nielsen in Reidiboym (2001)

    Table II Discount food retailers with outlets abroad in 2000 (by number of outlets in 2000)

    Tr adin g name Group and cou ntry of origin

    No. of

    countries

    No. of outlets

    1995

    No. of outlets

    2000

    Aldi (1) Aldi Germany 8 4,171 5,246

    Lidl (2) Lidl & Schwarz Germany 11 2,194 3,927

    Plus (3) Tengelmann Germany 3 2,662 2,950

    Dia (4) Carrefour France 4 1,906 2,816

    Penny (5) Rewe Germany 3 2,225 2,537

    Netto (6) Dansk Supermarket Denmark

    Spar AG Germany

    3 880 1,397

    Norma (7) Norma Germany 2 1,046 1,270

    Rimi (8) ICA AB-Svezia (Ahold) 3 472 666

    Rema 1000 (13) Reitan Norway 3 286 370Leader Price (14) Casino France 2 189 333

    Prix (16) Coop Norway 3 230 299

    Facta (20) Coop Denmark 2 262 234

    Note:The figures in brackets indicate the relative position of the brands in terms of number of outlets in 2000

    Source:AC Nielsen in Reidiboym (2001)

    Table III Discount retailers without outlets abroad (by number of outlets

    in 2000)

    Name

    Group and country of

    origin

    No. of

    outlets

    1995

    No. of

    outlets

    2000

    Kwik Save (9) Somerfield UK 976 500Denner (10) Denner Switzerland 393 497

    Siwa (11) Tradeka Finland 434 421

    Ed (12) Carrefour France 423 419

    Euro Spin (15) Italy 140 308

    Zielkpunt (17) Lo wa Austria N/A 293

    CDM (18) Intermarche France 214 243

    NP Market (19) Edeka Germany 180 239

    Sosty (21) Interdis Italy 260 234

    Kiwi (22) Johansonn Norway 82 230

    Le Mutant (23) Coop France 199 215

    Ins Discount (24) Pam Italy N/A 207Mondo (25) BML Austria 154 191

    Note: The figures in brackets indicate the relative position of the brandsin terms of number of outlets in 2000

    Source: AC Nielsen in Reidiboym (2001)

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    International expansion and strategies of discount grocery retailers

    Enrico Colla

    International Journal of Retail & Distribution Management

    Volume 31. Number 1. 2003. 55-66

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    specialised, or relatively undiversified groups,

    whereas the purely national retailing store

    brands belong to highly diversified groups.

    Inter-format synergies seem to be more

    significant in domestic markets than at the

    international level.

    Furthermore, no hard discount retailer islimited to mere national presence (one

    exception was CDM of the French

    Intermarche group which, facing huge

    losses, recently changed store name adopting

    Netto fascia) whereas many soft discounters

    limit themselves to purely domestic

    expansion. International development is

    therefore a strategic option that appears to

    impose itself on retailers in hard discount

    more than in soft discount.

    Strategic groups in internationaldiscount retailing

    We can now proceed to segment the 13

    discount retailing brand names present

    abroad, (the 12 in Table II to which we have

    added Colruyt), using the concepts of strategic

    groups and strategic dimension (Porter, 1980,

    1985). The two dimensions retained are theformat, hard and soft discount also called

    discount supermarket (see Burt and Sparks,

    1994) and the degree of diversification of the

    parent company (see Table IV). Hard and soft

    discount are defined by the amplitude and

    breadth of choice of the products carried (less

    than 1,000 SKUs in hard discount and three

    times more in soft discount), the position in

    terms of costs (much lower in hard discount),

    pricing levels and value for money (hard

    discount is more competitive than soft

    discount), the roles of the retailing brand

    names (in the hard discount the percentage of

    exclusive private labels exceeds 90 per cent,

    whereas in soft discount it only accounts for 50

    per cent). For a more elaborate definition of

    hard and soft discount (see Colla, 1997; Collaand Dupuis, 1997).

    The three winning business models

    Among the retailing brand names thus

    segmented, three strategic groups stand out

    (see Table V): that of firms specialised in hard

    discount (Aldi, Norma, Lidl and Netto), soft

    discount retailers belonging to diversified

    national groups (Penny, belonging to Rewe,

    and Plus, belonging to Tengelmann) but

    specialised abroad, and finally the discounters

    belonging to large groups diversified not only

    on the domestic market, but also abroad (Dia,

    belonging to Carrefour and Leader Price

    belonging to Casino).

    These three strategic groups have a varied

    international presence and somewhat

    different key success factors.

    Purchasing power and experience in ownlabel management are important factors of

    success for all discounters, the former being

    the most important for retailers from the first

    group. While the retailers in the first and

    second groups resort to use of numerous

    private brands, generally one per product line,

    those in the third group exclusively use their

    own brand.

    By contrast, expertise in fresh produce is

    superior among retailers in the second and

    Table IV Segmentation of discount retailers (DR) present on the international scene

    DR belonging to specialised

    groups

    DR belonging to groups with

    low foreign diversification

    DR belonging to highly

    diversified groups abroad

    Hard

    discount

    Aldi (10/2,750)

    Norma (2/137)

    Netto Dansk and ITM a (3/348)

    Prix (3/299)

    Facta (2/234)

    Lidl (14/1,745)

    Rimi/Ica AB (1/500)

    Soft

    discount

    Rema 1000 Reitan (7/326)

    Colruyt (1/10)

    Treff/E-Delta Edeka/AVA (4/124)

    Penny Rewe (6/665)

    Plus Tengelmann d (5/788)

    Leader P. Casino b (2/213)

    Dia Carrefour c (5/3092)

    Notes: In brackets: the number of foreign countries and the number of stores abroad in 2001aDansk Supermarkets is the owner of Netto stores in Denmark, the UK and Poland, whereas Netto network inGermany has been the property of ITM since the buyout of Spar Handels (1997). Therefore we still consider thisstore-name as being of Danish origin; bOf which 150 Barateiro in Brazil, in partnership with Pa o de Azu car;cOf which 277 Minipreco in Portugal, in Partnership with Sonae; dIn Austria the fascia of the discount stores ofTengelmann is Zielpunkt

    Source:Derived by Enrico Colla from data provided in Food Business News, October 2002

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    International expansion and strategies of discount grocery retailers

    Enrico Colla

    International Journal of Retail & Distribution Management

    Volume 31. Number 1. 2003. 55-66

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    third groups, who carry a wider and more

    diverse range of this family of products.

    Finally, retailers in the third strategic group

    benefit from sales and purchasing synergies

    with the other retailing formats belonging to

    the same group which owns a multi-format

    network abroad.The strategies adopted abroad demonstrate

    a link with the characteristics of the formats

    and expertise of the discounters: the more

    limited and restricted assortment enables

    more substantial globalisation of the range of

    products offered by retailers in the first group

    and enables them to secure bigger reductions

    in international purchasing costs than those

    secured by other groups. However, the third

    group benefits from inter-format synergies,both in terms of purchasing and in the

    marketing of the brand (and store name).

    Retailers of the first group are leaders in

    discount food retailing in their domestic

    markets holding substantial market share.

    They are present abroad in most countries,

    and with a larger proportion of market share,

    and their rate of international expansion over

    the past years has been higher in terms of

    number of stores than penetration into new

    countries.

    Discounters in the third group, followers in

    their domestic markets like those in the

    second group, benefit from managerial

    synergies abroad, which enable them to

    penetrate some new markets more easily.

    The importance of purchasing volume ofprivate label products in discountretailing

    The importance of sales and purchasing

    volumes in discount retailing has been

    underlined by analysts of the format (see

    Colla, 1997; Colla and Dupuis, 1997). The

    major difference in prices compared to

    supermarkets and hypermarkets from 15 per

    cent to 30 per cent for products of

    comparable quality, is the main competitive

    advantage and the principal criterion of

    choice of this formula (see Colla, 1994). The

    low prices are made possible by the

    purchasing of large volumes of exclusive

    products without any manufacturers

    proprietary brand name. The producers donot pay for the communication and marketing

    costs of these products and are also able to

    reduce their manufacturing costs and

    overheads. Thanks to large production

    volumes and the intensive utilisation of

    production equipment, they operate on net

    margins that are lower than those of the

    leading brands but, due to the high turnover

    of investments, their profitability remains

    perfectly satisfactory.

    This special relationship between industry

    and retailing is similar to the comakership

    relationship between manufacturers and their

    suppliers of raw materials or components

    (Lugli, 1993). It also enables a lightening of

    what are termed interface costs in selling

    Table V The three strategic groups of retailers in international discount

    Hard discount specialised firms

    Soft discount groups specialised

    abroad Soft discount diversified groups

    Aldi, Lidla , Nettob , Norma Plus, Penny, Rema 1000 Dia, Leader Price

    Very limited assortment

    Dominant own labelsMono-format

    Global concept

    International purchasing power

    No inter-format synergies

    Strong international presence

    Leaders on domestic and foreign

    markets

    Larger choice (particularly of fresh

    produce)Strong own labels

    Part of a multi-format national group

    Concept partially adapted to foreign

    markets

    Purchasing power by country

    No inter-format synergies on foreign

    markets

    Limited international presence

    Followers on domestic and foreign

    markets

    Larger choice (particularly of fresh

    produce)Strong own brand

    Belongs to a group with multiple

    format abroad

    Concept partially adapted to foreign

    market

    Purchasing power by country

    High level of managerial synergies

    abroad

    Strong international presence of the

    group

    Followers on domestic market andpioneers on some foreign markets

    Notes: aLidl & Schwartz also own a number of hypermarkets; bDansks Supermarket (Nettos parent company) alsoowns, but exclusively in Denmark, a substantial network of supermarkets

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    Enrico Colla

    International Journal of Retail & Distribution Management

    Volume 31. Number 1. 2003. 55-66

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    and logistics between producers and

    retailers.

    Therefore, through the modification of the

    vertical linkages, hard discount brings about a

    complete overhaul of the value chain from

    producer to retailer (Porter, 1985). The

    co-ordinated management of certain activities(logistics, sales) is optimised, others are

    transferred with a major reduction in costs

    from the suppliers value chain to that of the

    retailer. The balance of power in the channel

    of distribution has tilted in favour of the

    retailer (see Coughlan et al., 2001), who

    decides on the characteristics of the products

    and chooses suppliers in terms of their

    performance in the pursuit of his objectives.

    The latter are generally dependent on the

    former, but they reap sufficient rewards toaccept this kind of relationship.

    Hard discounters therefore, carry a range of

    products that are of slightly inferior quality to

    the leading industrial brands, but at a

    substantially lower price. The greater the

    percentage of such products (almost the

    entire assortment for Aldi and Lidl), the more

    competitive the price. Furthermore, all

    management costs and investment costs are

    reduced to a minimum and the huge turnover

    of capital secures good profitability, in spite of

    low gross margins. Therefore, these firms

    have introduced innovations (Dupuis, 1998)

    not only at the point of sale (easier to imitate

    by their competitors), but also in the vertical

    relationships in the value chain (harder to

    imitate).

    The competitive advantage over

    competitors, in terms of purchasing is linked

    to purchasing volumes by product line more

    than to the overall size of the company (Filser,

    1998).

    In the French example (see Table VI), one

    observes that the low number of players in

    hard discount enables those present, in a

    sector that in France accounts for around 9

    per cent of market share, to benefit from

    purchasing volumes per product line that are

    three to four times higher than those of classic

    supermarkets (which in France account for 36

    per cent of the market).

    A hard discount retailer should have a

    market share of at least a quarter of that of a

    rival supermarket to maintain the advantage

    in terms of cost and price cited in the

    example. In a European country where the

    leading supermarket chain has a market share

    in excess of 16 per cent (e.g. Tesco in the UK

    and Intermarche in France), the discount

    retailer will have a competitive advantage of

    this order with a market share of 4 per cent in

    the food sector. To achieve a market share of

    this magnitude in these two countries, one

    needs at least 1,000 stores. Only Lidl is in this

    position in France. The importance forretailers of this factor of competitiveness is

    particularly marked at the national level in

    each of the countries in which they are

    present, where pooled international purchases

    are of a lesser size. It is, however, more

    significant in hard discount, because of the

    limited number of products and the

    concentration in groceries and beverages (less

    fresh produce), making standardisation of the

    assortment more common at the international

    level.

    Competitive advantages of harddiscount and defensive strategies oftheir competitors on a national scale

    These considerations explain the partial

    failure or serious difficulties faced by soft

    discount retailers already present in countries

    where hard discount retailing has made

    inroads (e.g. Kwik-Save in the UK).

    But purchasing volume and the experience

    acquired in supplier relationship management

    by retailers in the first group, being hard to

    imitate, also created entry barriers for other

    formats (classic supermarkets and

    hypermarkets) and barriers to mobility

    (Porter, 1980) for firms from other strategic

    groups willing to enter the hard discount food

    retailing business.

    The existence of these entry barriers has not

    always been perceived by the competitors,

    who opened a certain number of stores and

    gained market share at the regional level in

    the short term, but subsequently had to quit

    the market or change their strategy,

    abandoning the hard discount business.

    Those options confronted numerous

    discount retailing brands that certain leading

    national retailers (e.g. Intermarche in France,

    Coop in Italy and Asda in the UK) who saw

    fit to develop when the German hard discount

    retailers appeared on the scene in their

    countries in the early 1990s (Colla, 1997).

    These retailers often work on developing the

    benefits of location and purchasing synergies,

    aided by their access to vast networks of stores

    of other retailing formats, their knowledge of

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    Enrico Colla

    International Journal of Retail & Distribution Management

    Volume 31. Number 1. 2003. 55-66

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    suppliers and their experience in private

    brand management, acquired during the

    development of their own brands. These

    synergies were valuable in the short term and

    at the regional level, but insufficient in the

    long term and at the national level, when the

    volume/costs/price advantage of the German

    hard discount retailers started to gain ground

    with their gains in market share. In France,

    for example, the national discount retailers,

    after a period of strong growth from 1991 to

    1994, began to reduce the number of new

    stores opened and to lose market share

    (INSEE, 2001).

    Furthermore, the defensive strategy of the

    national players hardly ever transformed itself

    into a strategy of international expansion,

    confirming the defensive nature of their

    approach and the competitive weakness of

    their store concepts. No less than 32 discount

    retail chains in Europe had to cease trading,

    in the last five years alone, of which 25 in soft

    discount and only seven in hard discount

    (Dial in Belgium, Larc, Eda, Dia in France,

    Tip in Germany, Prijs-slag in The

    Netherlands and Billi in Switzerland). Among

    the former, a significant number were

    comprised of retailing brands created for

    defensive reasons, in the UK (Food Giant,

    Crazy Prices, Pioneer, Dales, Discount Giant,

    Normans, Solo), in Austria (Top Diskont,

    Famila, Meinl-Jeee), in Finland (Saastari-

    Valtti-Rabatti), in Portugal (Mini-Preco), in

    Spain (Superdescuento). Others tried to

    penetrate certain countries, but were

    unsuccessful when faced with local

    competition and the inability to reach the

    breakeven point rapidly (Dia, ED, Tip and

    Plus in Italy, Penny Market in Spain, Rema

    1000 in Sweden). After a phase of growth that

    lasted until 1996-1997, when they went from

    78 (1991) to 115, the number of operators in

    the discount retailing sector diminished over

    the following years to return to 104 in 2001.

    Indeed, no new retailer has managed to break

    into this group on an international level with

    the sole exception of Netto, whose success

    was in any event somewhat mitigated

    (Bennison and Gardner, 1995).

    Mobility barriers also appear to be high

    towards the third strategic group. Mobility

    into this group is available only to firms that

    already have a substantial network abroad, or

    that have (and are ready to invest) very

    substantial financial resources; needed to

    acquire (in the short term) or to develop (in

    the medium and long term) a multiple-format

    international network. Moreover, the multi-

    format portfolio has to be food oriented,

    discount oriented and the firm has to have

    some experience on small proximity format.

    Not so many groups have these characteristics

    and, apart from Carrefour and Casino, there

    are no other successful examples, until now,

    of that strategy. The international

    diversification efforts of Rewe and

    Tengelmann have not yielded very positive

    results and Plus and Penny remain their only

    retail brands to have succeeded abroad.

    On the contrary, international

    diversification is not an objective for retailers

    in the first group of hard discounters. It is

    certainly not one of Aldis objectives, who

    consider that they have plenty of

    opportunities to exploit with their format. By

    contrast, Lidl has a hypermarket concept that

    they have exported to the Czech Republic and

    to Slovakia. But theirs appears to be an

    Table VI Comparison of hard discount (HD) and supermarket (SM) in France (2000)

    No. of skus in

    HD stores

    No. of skus

    in SM stores

    Turnover/sku

    in HD stores

    (FRF)

    Turnover/sku

    in SM stores

    (FRF)

    General consumer products + self-

    service fresh produce 1,200 8,164 267 72General consumer products department 885 6,529 225 60

    Pharmacy sector 568 3,591 186 63

    Beverages sector 126 790 462 126

    Hygiene, health and beauty care sector 191 2,148 185 47

    Self-service fresh produce department 315 1,635 385 120

    Chilled foods sector 212 1,172 459 141

    Frozen foods sector 103 464 234 66

    Note: Sku = Stock keeping unit

    Source: AC Nielsen in Le He naff (2001)

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    Volume 31. Number 1. 2003. 55-66

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    opportunist strategy of acquisition of

    locations, rather than one of genuine, long-

    term strategy of diversification.

    Presence abroad, international growth

    and globalisation of the business model

    The stronger competitive advantages of the

    firms of the first group mainly explains the

    higher levels of performance in international

    growth of the leading store names in this

    group.

    Retailers in the first group (specialised hard

    discount) are present in a larger number of

    foreign countries and have occupied more

    important positions for longer (see Table II).

    This successful aggressive internationalisation

    (Treadgold, 1997) appears to confirm the

    increasingly global aspect of their business

    model (Salmon and Tordjman, 1989). Their

    recent international growth is henceforth

    greater in terms of market penetration rather

    than market development in new countries

    (see Table VII). Edeka/AVA, Norma and Lidl

    increased their presence abroad in two new

    countries in 1998-2001, whereas Rimi,

    Leader Price and Dia only in one. The otherdiscounters did not increase at all their

    presence abroad (in terms of countries) and

    Plus (Tengelmann) even reduced the number

    of foreign countries during the same period of

    time (withdrawing from Italy). The retailers

    of the first group, being already present in a

    relatively high number of countries, have had

    a larger number of growth opportunities to

    exploit in these countries and are less likely to

    need to look for others. At the same time, this

    yet again underlines the importance for

    retailers to achieve high sales volumes in each

    country to reduce their costs.

    On the other hand, leading retailers in the

    second strategic group are those that

    developed a competing store concept to

    retaliate against Aldi (and Lidl) in Germany.

    Over a long period of competition, theyachieved high sales volumes enabling them to

    benefit from a price differential sufficient to

    differentiate them from traditional

    supermarkets (Colla, 1997). But their

    international expansion has been modest and

    cautious (see Treadgold, 1997), due to the

    inferior differentiation of the business model

    by comparison with classic supermarkets,

    their greater need to adapt to different

    markets and their difficulty to achieve high

    purchasing volumes on certain lines of

    products. Furthermore, the limited

    international presence of the group they

    belong to does not enable them to benefit

    from synergies with other retail formats

    abroad.

    The importance of synergies ininternational growth of multi-format

    groupsRetailers in the third strategic group, such as

    Dia and Leader Price, preceded the

    penetration of hard discount in their countries

    of origin (Spain for Dia and France for

    Leader Price) where they had already

    developed specific competitive advantages

    that were somewhat different from those of

    hard discount.

    But they have always engaged in

    international expansion thanks to the fact they

    belong to major multiple format discount

    Table VII International presence (2002) and growth among leaders in discount retailing (1998-2001)

    Low growth abroad in no. of

    stores (< 100)

    Strong growth abroad in no. of

    stores (> 100)

    Weak presence abroad in

    terms of countries (< 10)

    Rimi/Ica AB (1/14)

    Colruyt (1/8)

    Norma (2/47)

    Netto (ITM et Danks) (3/42)

    Treff/E-Delta Edeka/AVA (4/61)

    Penny Rewe (6/93)

    Leader Price (Casino) (2/142)

    Plus Tengelmann (5/458)

    Dia Carrefour (5/551)

    Rema 1000-Reitan (7/153)

    Strong presence abroad in

    terms of countries (1 0)

    Aldi (10/546)

    Lidl (14/1745)

    Note: In brackets: the number of foreign countries of presence in 2002 and the number of stores opened between1998 and 2002

    Source: Derived by Enrico Colla from data provided in Food Business News (1999, 2000, 2001, 2002)

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    retailing groups that use these retailing brand

    names in their international expansion

    strategy. Carrefour is the leader in several

    European countries outside France (Spain,

    Portugal, Belgium and Greece); it is number

    two in Italy, the leader in Latin America

    (Argentina and Brazil) and in Asia. Its successin international markets is especially based on

    the hypermarket but also, through a series of

    acquisitions, the group has recently migrated

    towards a multiple format strategy (see Colla

    and Dupuis, 2002). Following the merger

    with Promodes, Carrefour acquired Dia, the

    market leader in limited range discount

    retailing in Spain, which has gambled on

    proximity creating a huge network of small

    discount stores and developed considerable

    expertise in the creation and management oflow-price private label products.

    Carrefour, the leader in several markets, is

    now in a position to favour the development

    of the brand name in the countries where

    there are growth opportunities for discount

    retailing. The synergies that Dia can benefit

    from within the group are entrepreneurial,

    financial and managerial (Penrose, 1959;

    Colla, 2001). In the various countries where it

    is already present, Carrefour has created a

    web of relations with its environment (Dupuis

    and Prime, 1996) that facilitate the

    introduction and success of a new retailing

    brand.

    Two examples of synergies are purchasing

    and sales. Since pooling of purchases of

    products present in the range offered by

    several of the retailing formats enables an

    increase in purchasing volumes by line of

    product and by product item, one obtains

    advantageous terms on the cost of purchases

    for all the retailing brands within the group

    that buy the same products, including the

    discount retailing brand. If the company uses

    the same brand for the products sold in its

    different outlets, the advantages are not

    limited to purchasing costs, but also enhance

    the reputation of the brand.

    Leader Price, part of the Casino group, has

    indeed created and developed a complete

    range of private label products, currently

    benefiting from a far superior image in France

    to all other discount retailing formats, in spite

    of having three times less stores and spending

    six times less on advertising than the market

    leader Lidl (see Parigi, 2002). In foreign

    markets, Leader Price products are

    principally sold in the groups hypermarkets

    then, only when their sales, and the

    reputation of the brand, reach a certain level,

    the group opens discount outlets under the

    Leader Price brand name. When 1,000

    Leader Price product items are sold in about

    ten or so hypermarkets in that country, the

    threshold is reached at which it becomespossible to open stores under the brand name

    (Moyroud, 2000). Over and above the cost

    savings, the enhancement in the brand image

    resulting from this strategy enables them to

    overcome this major difficulty of international

    growth faced by retailers offering a large

    number of private label products, such as

    Marks & Spencer (McGoldrick and Blair,

    1995). Unlike retailers in the third strategic

    group, those in the first and second prefer to

    fall back on private label brands, generally byline of product. Not being in a position to

    benefit from similar synergies, their policy

    tends also to minimise the risks associated

    with the potential failure of certain products.

    The strategies of choice of countryadopted by the companies

    A significant difference is apparent between

    the three strategic groups in terms of their

    choice of host country and the criteria that

    underlie these choices. On the basis of the

    survey and analysis (see Tables VIII and IX)

    of countries where the retailing brand names

    are present, one observes that hard discount

    retailers have especially penetrated those

    countries with high purchasing power, where

    retailing is modern and supermarkets or

    hypermarkets are the key formats, where

    brands are strong and retailers strategies are

    highly customer service oriented. The

    competitive advantage acquired in domestic

    markets via purchasing volume and

    experience in the management of

    relationships with suppliers by the retailing

    brands, have been replicated in these

    international markets, where enough

    analogies existed in macro-environment, task

    environment and organisational environment

    (Burt, 2002). The impact of the format has

    depended on the nature of the local

    competition and the pace of the development

    in the market (see Colla, 1994; Burt and

    Sparks, 1994, 1995; Colla and Dupuis, 1997;

    Colla, 2001). Aldi and Lidl are now present in

    the majority of these countries and their

    objectives over the coming years will be to

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    increase their market share, to the detriment

    of supermarkets in particular.

    By contrast, soft discount retailers tend to

    prefer developing markets, geographically and

    culturally close to their domestic markets, and

    where traditional retailing still occupies an

    important position. Growth in soft discount

    will be at the expense of the latter, as well as

    small supermarkets and other self-service

    stores.

    Retailers in the third group, who target the

    synergies, seek to penetrate developing

    markets and those where the group is already

    present with hypermarkets or supermarkets.

    There too, the retailing business models most

    directly hurt will be small non-specialised

    retail stores, small supermarkets and other

    self-service stores.

    Expansion strategies seem to confirm the

    existence of differing development

    opportunities according to the groups and

    their retailing brands.

    Aldi is predominantly oriented towards the

    USA, Australia and New Zealand and is

    looking for acquisitions in Spain. Lidl seems

    to want to increase its presence in southern

    European countries in the process of

    modernisation, and is beginning to envisage

    growth in central Europe, beginning with

    Czech Republic. It is central Europe in

    particular that is favoured by Penny and

    Rewe, while Dia and Leader Price are

    Table VIII Discount retailers in western Europe (number of stores abroad per foreign country in 2001)

    Countries/retailers Germany Austria France Italy Belgium Denmark Spain Portugal UK Greece Ireland Luxembourg

    The

    Netherlands

    Aldi 207 484 339 195 263 10 7 393

    Lidl 40 740 209 90 250 110 200 20 1 58

    Plus 293 165Penny 191 82 146

    Dia 2,480 277 202

    Rema 1000 80

    Netto 178 125

    Norma 107

    Edeka/AVA 36a 9b

    Itm (Netto) 630

    Leader Price

    Colruyt 10

    Notes: aTreff-Marche ; bComa

    Source: Derived by Enrico Colla from data provided in Food Business News (October, 2002)

    Table IX Discount retailers in central Europe, USA and Australia (number of stores per foreign country in 2001)

    Countries/

    retailers Norway Latvia Lithuania Poland

    Czech

    Republic Hungary Romania Slovenia Finland Turkey Argentina Brazil Australia USA

    Aldi 17 590

    Lidl 117 14 3 10

    Plus 100 84 108 15

    Penny 115 130 1

    Dia 86 249 24

    Rema 1000 16 56 16 20

    Netto 43

    Norma 30

    Edeka 38a 38b

    Itm (Netto) 45

    Leader Price 60 3 150

    Colruyt

    Rimi 500 20

    Notes: aE-Discount; bE-Delta

    Source: Derived by Enrico Colla from data provided in Food Business News (October, 2002)

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    counting on expansion in Italy, South

    America and Asia, where Carrefour and

    Casino already have a network of

    hypermarkets and supermarkets (Table X).

    Competition and prospects for growthwithin the different strategic groups

    What developments in competition and

    prospects for international growth can the

    discounters from the three groups expect?

    The competitive rivalry of firms from the

    three different strategic groups has intensified

    over the last few years for several reasons.

    First, the number of countries, in which the

    discounters of the different groups are present

    simultaneously, has increased and

    consequently so has their interdependence. In

    addition, hard and soft discount constitutes

    increasingly powerful strategic groups in

    many countries, further increasing the

    intensity of competition.

    As long as their international presence is

    differentiated and that there is no direct

    competition with other discount retailing

    brands, the retailers in the second and third

    groups can impose their presence. This is the

    case in Asia and Latin America, where hard

    discount has not yet arrived and where

    discount retailers from the third strategic

    group enjoy good growth opportunities. But

    when competition in the same market

    becomes more direct, hard discount retailers

    often take the upper hand over the other

    discounters.

    This is the case for the majority of

    European markets, where hard discount

    retailing, which in 1991 held a total marketshare of 4.6 per cent as against 4.8 per cent

    for soft discount retailing, had reached a total

    market share of 8.4 per cent in 2000, as

    against 6.5 per cent for soft discount retailing.

    For hard discount retailing, this performance

    stems from the growth of the leading discount

    retailers in Germany, and especially in

    international markets. By contrast, for soft

    discount retailing, it stems more from the

    reaction of national retailers to the

    penetration of German hard discount

    retailing brands (as stated above) than

    genuine international growth of the

    companies.

    It is in Spain and in central Europe that this

    confrontation between the discounters of the

    different strategic groups is soon to become

    more direct. In Spain, the rise in power of

    Lidl and the forthcoming entrance of Aldi will

    pose new threats for the market leader Dia. In

    Poland and in the Czech Republic, Lidl (and

    perhaps also Aldi), will challenge Penny and

    Plus, already in a strong position in this part

    of Europe. Given what is happening in other

    countries and the analysis of relative

    competitive advantages, hard discount

    retailers should be able to impose themselves

    in terms of market share compared to theother retail formats. This does not mean that

    the latter will not retain good positions, as

    they did in Germany.

    By contrast, in countries that are culturally

    different and geographically distant from

    Germany and where the risks for a new player

    are higher such as South America and the

    Asian countries it is the discount retailers in

    the third group, benefiting from the

    experience of an already established stronginternational group, who remain favoured.

    Table X Criteria of choice of country and foreign growth opportunities of leading discount retailers

    Hard discount specialised Soft discount specialised abroad Soft discount diversified groups

    Aldi, Norma, L idl, Net to Penny, Plus, Rema 100 0 Dia, Leader Price

    Criteria of choice of country:

    Mature markets

    Dominance of supermarkets

    Strong brands

    Strong service orientation

    Growth opportunities:Aldi: USA, Australia and New

    Zealand

    Lidl: southern Europe, Czech

    Republic

    Netto: France

    Criteria of choice of country:

    Developing markets

    Strongly-placed traditional retailers

    Cultural and geographic proximity

    Growth opportunities:

    Plus: central EuropePenny: Romania, Czech Republic,

    Croatia, Ukraine

    Rema 1000: Scandinavia and

    Baltic states

    Criteria of choice of country:

    Developing markets

    Group already present with

    hypermarkets and supermarkets

    Growth opportunities:

    Dia: Italy, France, Portugal, Greece,Turkey, Brazil, Argentina

    Leader Price: Argentina, Uruguay,

    Venezuela, Taiwan, Thailand

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    Conclusion

    The article has defined three strategic groups

    of limited range, discount food retailers that

    have adopted different internationalisation

    strategies, and it has identified a series of key

    success factors and competitive advantages,barriers to entry and barriers to mobility, with

    varying importance to the different strategic

    groups.

    The importance of volume by product line

    and product item, and the experience

    acquired in the area of private brand

    management, leading to the restructuring of

    the value chain and to a channel leadership,

    favours more specifically the competitiveness

    of the specialised German hard discount

    retailers.These retailers are leaders in discount food

    retailing in their domestic markets holding

    substantial market share. But they are also

    aggressive internationalists, present abroad in

    most countries, and with a larger proportion

    of market share, and their rate of international

    expansion over the past years has been higher

    in terms of number of stores than penetration

    into new countries. They have especially

    penetrated those countries with high

    purchasing power, where retailing is modernand supermarkets or hypermarkets are the key

    formats, where brands are strong and

    retailers strategies are highly customer service

    oriented.

    The German soft discount retailers,

    belonging to large diversified groups

    operating mainly on their domestic markets,

    benefit from advantages linked to their

    purchasing volumes and price differentials

    with supermarkets lower than those of hard

    discount and benefit less from synergies

    abroad than discount retailers in the third

    group. They use cautious internationalisation

    strategies, in countries that are geographically

    close and culturally similar.

    By contrast, the synergies available within

    multiple format groups favours the

    international expansion of soft discount

    retailing names like Dia and Leader Price in

    the countries where the groups to which these

    brand names belong (Carrefour, Casino) are

    present in force. Moreover, the group may

    reduce the risk of entry for the discount

    format into new developing countries, thanks

    to the synergies with other formats.

    The winners in the race to international

    expansion are in particular the leaders in the

    first group, but important niches in several

    foreign markets can enable growth, at least in

    the short term, of retailers in the second and

    third groups.

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