Janet Martinez814 Avenue C Duncanville, TX 75137

(469) 347- 0175 janetgmartinez@yahoo.com

EDUCATION: University of North Texas at Dallas Anticipated Spring 2017

Bachelors in Business Administration; Human Resource Management/ Organizational Behavior

PHR Certification- In Progress OSHA- 30 Hour Certification-

CompletedRichland College Graduated 2016

Associates in Science; Business AdministrationDuncanville High School Graduated 2013

High School Diploma

EXPERIENCE: Del Monte Fresh Produce Dallas, TX Safety & Human Resources Assistant – Bilingual

August 2015- Present

Report and Handle National North America Worker’s Compensation claims Generate OSHA logs annually for 30 different locations Prepare and conduct OSHA safety programs to employees monthly throughout North America Review and Submit Weekly, Bi-weekly and Semi-Monthly Payroll for employees through ADP Supervise and Direct a Team of 15 Loss Prevention Specialists Assist Human Resources Director in all Aspects of Department and Special Projects Performs customer service functions by answering employee requests and questions. Conducts benefits enrollment for new employees. Verifies I-9 documentation and maintains books current. Submits the online investigation requests and assists with new employee background checks. Reconciles the benefits statements. Performs payroll/benefit-related reconciliations to General Ledger and other accounts. Conducts audits of various payroll, benefits or other HR programs and recommends any

corrective action. Updates HR spreadsheet with employee change requests and processes paperwork. Assists with processing of terminations, with the preparation of the performance review forms. Assists with recruitment and interview process. Schedules meetings and interviews as requested by HR Manager. Makes photocopies, faxes documents and performs other clerical functions. Files papers and documents into appropriate employee files. Assists or prepares correspondence. Prepares new employee files. Processes mail. Review and access employee information through Oracle

University of North Texas at Dallas Dallas, TX Information Technology Assistant - Bilingual September 2015- Present

Troubleshoot and resolve routine computer, printer, application and network problems Install and configure new computers, printers and laptops Provide application support in a mixed platform environment Troubleshoot and maintain CCTV and security systems, both independently and in conjunction

with vendors Triage help tickets and coordinate with IS team and internal customers to manage resolution Perform user account setups and terminations Thoroughly document technical processes and issue resolution Track hardware inventory and order equipment

On a rotating basis, ensure after-hours coverage to respond to emergency issues Assist Network Administrator and Network Technician with other tasks as needed

Prosperity Bank Dallas, TX Teller Manager/ Human Resources Assistant – Bilingual

November 2013- August 2015

Prepared asset, liability, and capital account entries by compiling and analyzing account information

Guided accounting clerical staff by coordinating activities and answering questions Reconciled financial discrepancies by collecting and analyzing account information Maintained customer confidence and protected operations by keeping financial information

confidential Assisted with day to day operations of the HR functions and duties Provided clerical and administrative support to Human Resources executives Compiled and updated employee records (hard and soft copies) Processed documentation and prepared reports relating to personnel activities (staffing,

recruitment, training, grievances, performance evaluations etc) Coordinated HR projects (meetings, training, surveys etc) and take minutes Dealt with employee requests regarding human resources issues, rules, and regulations Assisted in payroll preparation by providing relevant data (absences, bonus, leaves, etc) Communicated with public services when necessary Properly handled complaints and grievance procedures Conducted initial orientation to newly hired employees

Wingstop Desoto, TX Cashier Manager – Bilingual May 2012- August 2015

Interviewed possible candidates for the role and welcomed them through orientation when hired Collaborated with management to prepare recruiting events Processed orders through email, phone calls, and face-to-face following instructions of quantity

and quality of customer preference Coordinated a team of 13 individuals to complete tasks such as cleaning the lobbies, refilling

soda flavors, and better customer experience Ensure that each guest receives outstanding guest service by providing a guest friendly

environment which includes greeting and acknowledging every guest, maintaining outstanding standards, solid product knowledge and all other components of guest service.

Oversee and authorize guest returns, exchanges, merchandise credits, check authorization, charge sends, rain checks and discretion discounts (i.e. competitive, employee sales, etc.); assures the completion of all POS transactions and the proper control of all cash and media at the POS registers according to company policies and procedures.

Responsible for assisting in training of new cashiers and cross-training of other associates. Responsible for assisting in the preparation of daily deposits, change and media; does not have

access to safe combinations and managers keys. Ensures compliance of company policies, procedures and practices; and supports Company loss

prevention efforts. Oversees the productivity, breaks and daily scheduling of all cashiers and communicates

performance issues to management. Provides orderly maintenance of front-end supplies. Assist in providing guest service, floor moves, housekeeping, display maintenance and

replenishing merchandise as needed.

References- Available upon request