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    The situation with QA at State Engineering University ofArmenia

    from the point of view of ENQA Standards

    Recently in State Engineering University of Armenia (SEUA) certainmethodological preconditions and practical experience are acquired tocombine the existing separate mechanisms of quality assurance of educationand to form a common internal system of assessment and continuousenhancement of education quality. The analysis of the situation at theUniversity in the light of the requirements of European ENQA standards andguidelines for internal quality assurance within higher education institutionsreveals the following aggregativepicture.

    1. Policy and procedures for quality assurance

    Standard: Institutions should have a policy and associated procedures forthe assurance of the quality and standards of their programmes and awards.They should also commit themselves explicitly to the development of aculture which recognises the importance of quality, and quality assurance, intheir work. To achieve this, institutions should develop and implement astrategy for the continuous enhancement of quality. The strategy, policy andprocedures should have a formal status and be publicly available. Theyshould also include a role for students and other stakeholders.

    The SEUA activity aimed to the assurance of education quality is carrying out in accordance

    with the goals and objectives defined in the SEUA Strategic Plan 2006-2010. The strategy of

    development of quality assurance system and continuous enhancement of quality are integrated

    within the mentioned SEUA development general strategic plan. It comes to the following.

    To develop and implement a University system of quality assessment and assurance

    based on the standards of the European Network of Quality Assurance (ENQA); Goal 2,

    Objective 2.1.

    Initiate a gradual curricular and structural renovation process of study programs in

    accordance with the requirements of the employment market and the European curricular

    standards; Goal 2, Objective 2.2.

    Create necessary prerequisites and supportive mechanisms to improve the quality and

    effectiveness of teaching and learning; Goal 2, Objective 2.4.

    To renew and improve the academic staff consonant with the development of the study

    programs and quality requirements; Goal 3, Objective 3.1.

    To improve the facilities and technical base of the educational and research processes in

    central and regional campuses of SEUA; Goal 4, Objective 4.1.

    2. Approval, monitoring and periodic review of programmes andawards.

    Standard: Institutions should have formal mechanisms for the approval,periodic review and monitoring of their programmes and awards.

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    The existing at the University mechanisms are:

    Design of curriculum (educational programme) by appropriate chair in accordance with

    the established State Educational Standards of specialties (qualifications).

    Organization of external review of the developed curricula.

    Summarizing the results of external reviews and final correction of curricula.

    Approval of curricula by the SEUA Academic Senate through the pipe of SEUAAcademic and Methodical Affaires Department.

    Design of disciplines programmes at the chairs, organization of their external review and

    approval by the SEUA Vice-Rector for Academic Affairs.

    Occasional assessment of disciplines by questioning of students.

    The nearest objectives of reforms.

    Aimed at the taking into account the QA factor in advance, to implement a new methodology of

    planning, development, realization and monitoring of educational programmes with clear-cut

    separation of these processes and harmonization with ENQA standards criteria using Europeanadvanced experience.

    3. Assessment of students.

    Standard: Students should be assessed using published criteria, regulationsand procedures which are applied consistently.

    The existing todays mechanisms are:

    Unified rating system of assessment for all levels of educational programmes (BE, ME,

    PhD). Current monitoring of student achievements through intermediate checking and

    examinations.

    Centralized examination commissions for general university basic disciplines.

    Obligatory external expertise of graduation works and dissertations.

    Awarding Qualifications awarding by an independent State Examination Commission

    headed by leading external experts of the field.

    The nearest objectives of reforms.

    Modernization of regulations and procedures of student knowledge assessment in line withENQA standards criteria, in particular:

    - adequate tools for measuring the achievement of the intended learning outcomes and

    objectives of programme/discipline,

    - clearness and transparency of assessment criteria,

    - control of accuracy of the procedures maintenance,

    - introduction of computer based impartial technologies.

    4. Quality assurance of teaching staffs.

    Standard: Institutions should have ways of satisfying themselves that staffinvolved with the teaching of students is qualified and competent to do so.

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    They should be available to those undertaking external reviews, andcommented upon in reports.

    The existing todays mechanisms are:

    Contract system of teaching staff appointment.

    Competitive system of teaching staff recruitment in accordance with the prescribedqualification requirements for existing categories.

    Internal system of improvement of teaching staff professional skills level through the

    SEUA Faculty Development Centre.

    Assessment of teaching staff by means of sociological polls among students.

    Assessment of teaching quality and teachers skills by colleagues through reciprocal

    lecture attending.

    The n earest objectives of reforms.

    Reconstruction of processes of teaching staff quality assessment, recruitment and enhancement

    of competences in harmony with the requirements of ENQA standards, especially, from the point

    of view of:

    - testing the minimum necessary level of pedagogical skills in the staffing phase,

    - organizing the quality enhancement of new appointed teaching staff,

    - monitoring the professional progress of teaching staff.

    5. Learning resources and student support.

    Standard: Institutions should ensure that the resources available for thesupport of student learning are adequate and appropriate for each

    programme offered.

    The mechanisms existed today are:

    A network of specialized classrooms equipped for E-teaching.

    Good preconditions for distance learning (as needed).

    New laboratories with capability to provide virtual laboratorial works (lessons).

    The University research library involved in the republican library network and equipped

    with two E-reading halls.

    Syllabuses, main and other (extra support) teaching aids and methodical materials.

    Partly developed institutions of academic counselors/curators and support services ofstudent career forming.

    The n earest objectives of reforms.

    Development of procedures to ensure the quality of learning resources and other support services

    of educational process, in particular:

    - establishment of clear criteria of resource base necessary for a new program creation,

    - development of auxiliary new services promoting the learning process,

    - introduction of clear procedures and criteria for monitoring learning resources condition

    and their permanent improvement.

    6. Information systems.

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    Standard: Institutions should ensure that they collect, analyse and userelevant information for the effective management of their programmes ofstudy and other activities.

    The existing today mechanisms are:

    Regular collecting and processing information about students current and terminal

    progress in studies. Analysis of students current, terminal and graduation progress results on the University

    different levels (chair, faculty, Rectorate and Academic Senate).

    Newly developed computer-aided system for faculty offices used to store and process

    data on students and their progression.

    Regular updating and analysis of data on student contingent and its movement.

    Presentation, discussion and approval of the faculties annual separate reports and the

    resumptive report of the University.

    The n earest objectives of reforms.

    Reorganization of the University internal information system and regulation of internal and

    external (public) information flows in accordance with the requirements of new established

    internal QA system.

    7. Public information.

    Standard: Institutions should regularly publish up to date, impartial andobjective information, both quantitative and qualitative, about theprogrammes and awards they are offering.

    The existing today mechanisms come to:

    Annual publications of the offered programmes (specialties) list, the vacancy numbers

    and entering requirements.

    Periodical publications of catalogues and other informational materials about SEUA, its

    educational subdivisions and regional branches.

    Annual guides for first-year students.

    Publication of the University periodicals: monthly newspaper Polytechnic, yearly

    magazine Polytechnic Panorama and the Student Unions monthly newspaper

    Impulse (occasionally).

    Yearly Study guidelines and catalog of disciplines for all graduate and postgraduate

    students.

    Regularly updated Web site of SEUA.

    Coverage of the University life in mass media.

    The n earest objectives of reforms.

    Regulation of public information about the offered academic programmes by means of

    introducing clear-cut procedures of information presentation and putting the provided

    information into a common format, in particular:

    - including in provided information the missing so far descriptions of potential jobs

    available to the graduates of the offered specialties,

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    - presentation of possibilities of the academic programme tracks available for alternative

    continuation of education.

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