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    Presentation

    PRESENTED TO:

    OUR HONORABLE TEACHERSIR Suleman Anwer

    PRESENTED BY:

    OLD PUNJABIANS

    GROUP MEMBERS:

    MUHAMMAD WAQAS G1F05MBAP0009ZAHID SAJJAD G1F05MBAP0011BILAL AFZAL G1F05MBAP0013OMER SHARIF G1F05MBAP0035MUHAMMAD AWAIS ALI G1F05MBAP0036

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    ACKNOWLEDEMENT

    We would like to thank our course instructor Mr.

    Suleman Anwer for guiding and encouraging us in

    every step of making of this project. Has hisencouragement been not there we would never have

    been able to complete this project? We would also

    like to thank the management of Pak Elektron Ltd

    (PEL).

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    DEDICATION

    To our honorable teachers and loving parents.

    To all of those who dedicate their lives to others.To all those who have Served and Sacrificed for the

    sake of Freedom.

    To all of those people, who may be gone now but

    they will never be forgotten.

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    TABLE OF CONTENTS

    EXACTIVE SUMMERY..PAGE#7

    MISSION AND VISION STATEMENT....PAGE # 8

    INTRODUCTION AND HISTORY.... PAGE #9

    HISTORY OF REFIGRATER .. PAGE #17

    HISTORY OF AIR CONDITIONS... PAGE #19

    ORGANIZATION HIRERARCHY.. ... PAGE #22

    SBUs.... PAGE #25

    PARTICULER SBUs.... PAGE #26

    MANAGERIAL FUNCTIONS.. PAGE #32

    STRATIGIC MANAGEMENT MODEL..... PAGE #36

    BUSINESS ANALYSIS...PAGE#44

    MARKETING MIX .PAGE#60

    ISO DETAILSPAGE#64

    WTO...PAGE#65

    WHOLLY OWNED SUBSIDRES..PAGE#67

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    IMPORT & EXPORT..PAGE#69

    FUTURE PLANPAGE#71

    SUGGESTIONS & RECOMENDITION..PAGE#72

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    EXECUTIVE SUMMARY

    Organizations worldwide are constantly researching new ways to maximize their profit.

    Our group research on PEL for general knowledge and for completion of our product.

    The following report presents and explains the different process like managementfunctions, business analysis, strategic management model ISO detail, Marketing Mix and

    many events which we examine in the factory.

    We meet Omer Khayam general manger of the factory and ask question to him about

    their products cover our research area we survey the factory along MR Tanveer Malik

    the Account manager of the PEL COMPANY . He explains all the process and working

    to us who are performed in the factory .At the end of the report we provide some

    suggestions, we deserve after the completion of the report. A web site reference provide

    at the end of the report.

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    Mission Statement

    Vision Statement

    Journey towards excellence

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    HISTORY & INTRODUCTION OF PEL

    Pak Elektron Limited (PEL) is the flag bearer of the Saigol Group of Companies.

    Pak electron ltd is the pioneer manufacture of electrical goods. It was establish in 1956 in

    technical collaboration with M/S AEG of Germany. In October 1978 the group was

    bought by saigal group of industries . Since its inception, the company has always been

    contribution towards the advancements and development of the engineering sector in

    Pakistan by producing hundreds of engineers, skilled workers and technicians through its

    apprenticeship schemes and training program.

    The products manufactured by PEL have always been of high standard and the name

    'PEL' is synonymous with QUALITY all over Pakistan. Since its inception, the company

    has been working for the advancement and development of engineering know-how inPakistan. The company has produced hundreds of engineers, skilled workers and

    technicians through its apprenticeship schemes & training programs.

    PEL has been continuously adding new products to its range. As a result, PEL has

    registered a significant increase in its sales volume, during the last ten years.

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    PEL PROFILE

    Pak Elektron Limited (PEL) is the pioneer manufacturer of electrical goods in Pakistan. It

    was established in 1956 in technical collaboration with M/s AEG of Germany. In October

    1978, the company was bought by the Saigol Group of Companies. Since its inception,

    the company has always been contributing towards the advancement and development of

    the engineering sector in Pakistan by introducing a range of quality home appliances and

    by producing hundreds of engineers, skilled workers and technicians through its

    apprenticeship schemes and training programmers.

    The company comprises of two divisions:

    Appliances Division

    Power Division

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    Appliances divisionPELs appliance division is the flag carrier of the Saigol group. This division of PEL

    consists of Home appliance manufacturing.

    PEL Air ConditionersPEL window-type air conditioners were introduced in 1981 in technical collaboration

    with General Corporation of Japan. Ever since their launch, PEL air conditioners have a

    leading position in the market. PEL air conditioners cooling performance has been tested

    and approved by Copeland and ITS USA and today PEL holds approximately45% of air

    conditioners market share.

    PEL Refrigerators

    The manufacturing of refrigerators started in 1986-87 in technical collaboration with M/s

    IAR-SILTAL of Italy. Like the air conditioner, PEL's refrigerators are also in great

    demand. Today, PEL Crystal has 30% market share. Its cooling performance is tested and

    approved by Danfoss, Germany and its manufacturing facility is ISO 9002 certified by

    SGS Switzerland .

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    PEL Deep Freezers

    PEL deep freezers were introduced in 1987 in technical collaboration with M/s Ariston of

    Italy. Due to their durability and high quality, PEL deep freezers are the preferred choice

    of companies like Lever Brothers.

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    POWER DIVISION

    PEL Power Division manufactures energy meters, transformers, switchgears, Kiosks,compact stations, shunt capacitor banks etc. All these electrical goods are assembled

    under strict quality control and in accordance with international standards.

    PEL is one of the major electrical equipment suppliers to Water and Power Development

    Authority (WAPDA) and Karachi Electrical Supply Corporation (KESC), which are the

    largest power companies in Pakistan.

    Over the years, PEL electrical equipment has had been used in numerous power projects

    of national importance within Pakistan. PEL has the privilege of getting its equipment

    approved and certified from well-reputed international consultants such as:

    Preece, Cardew and Rider, England

    Harza Engineering Company, USA

    Snam Progeti, Italy Societe Dumezm, France

    Miner & Miner International Inc. USA Ensa, France

    In spite of stiff competition from emerging local and multinational brands, PEL Group's

    appliances and electrical equipments have remained in the spotlight due to constant

    innovation. Strategic partnerships with Copeland, Danfoss, Samsung and others

    have enabled the PEL Group to incorporate new technologies into existing

    product ranges, thus giving the Pakistani market access to innovative,

    affordable and quality products.

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    TRANSFORMER

    PEL has vast experience in design and manufacturing of standard and special purpose

    transformers up to 33kV and up to 6000kVA ratings.

    PEL make oil immersed transformers with natural cooling are suitable for both indoor

    and outdoor installations. These are manufactured according to BSS-171, IEC-76 or

    VDE-0532 and tropicalized to meet adverse environmental conditions. All our

    transformers are offered with tabular tank, having a conservator and breather. However,

    hermetically sealed transformers are also manufactured up to 1000kVA ratings.

    PEL transformers are available for various applications:

    Distribution transformers (pole mounted or pad mounted design)

    Auto transformers Furnace transformers

    Welding transformers

    Chokes for furnace transformers

    Any other special requirement

    PEL's transformers have been successfully type tested for Impulse voltage and short

    circuit tests at KEMA, (Holland), HV&SC Lab, Rawat (Pakistan), NIP (Pakistan) and

    UET (Pakistan).

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    ENERGY METER

    Single-Phase Energy Meters:

    PEL manufactures Electro-mechanical Energy Meters under license from ABB-USA.

    The quality of PEL meters has been certified by KEMA Laboratories (Holland) and

    conforms to IEC 521, SGS Yarsley, and U.K., has certified PEL Energy Meter plant for

    ISO 9002.

    PEL type MC8 is a direct connection single-phase meter. The design and constructional

    features include overload compensation and temperature compensation, thus providing

    maintenance-free operation over a long period and accurate measurement of electrical

    energy. The frame is sturdy in construction and the covers are available in unbreakable

    polycarbonate plastic material.

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    Ratings Voltage 220-240VCurrent (Nominal) 10, 20, 40 ACurrent (Maximum) 40, 60, 80, 100A

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    Poly-Phase Energy Meters:

    PEL type TBL is a direct connection poly-phase meter having improved load

    performance and precision accuracy over a wide load range. All meter parts are corrosion

    protected for long-term reliability. It has a magnetic bearing system that is self-cleaning,

    non-aging and tamper resistant. This ensures virtually frictionless operation of the rotor

    while withstanding abuse from surges and magnetic tampering. The meter is available

    with one-piece high impact polycarbonate cover. The terminal cover is extended type that

    completely shrouds the service cable.

    Ratings Voltage 3x200/400V (3-ph, 4-wire)Current (Nominal) 15A

    Current (Maximum) 90A

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    History of Refrigerator

    In 1748 Dr.William Cullen did first experiment in artificial refrigeration.

    In the early 1800s, Michael Faraday discovered the liquefying ammonia gas

    which causes cooling.

    IN 1804, Oliver Evans, and American design the first refrigeration machine.

    In 1834, Jacob Perkins, an American invented the refrigerator in London.

    In 1844, an American physician, Oliver Evinces built a refrigerator to make ice to

    cool the air.

    In 1874, Raoul Picked of Switzerland, invented a a compressor system using

    sulfur dioxide instead of ammonia.

    In 1876, German engineer, Carl Von Linden made the process of liquefying gas,

    basic refrigerator technology.

    In 1915 Alfred Mellows starts to build first self container refrigerator for home

    use.

    In 1920 there were some 200 different refrigerators in the market.

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    In 1922 Baltzar Von Platen and Carl Munters introduce absorption process

    refrigerator. Refrigerator from the late 1800s until 1929 used the toxic gases ,ammonia,

    methyl chloride and Sulpher dioxide as refrigerant.

    In 1931 the first air cooled refrigerator launched by Electrolux.

    In 1947 GE launched two door refrigerators freezer combination.

    In 1955 80% of American homes now have refrigerators.

    Through out the 1960s to 1970s house hold refrigerators were improved to

    better suit consumers.

    According to the history channel, today refrigerators are more energy efficient

    With the advancement of technology from this era to current era ,now, there is

    quick change in the styles and quality.

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    Timeline of Air Conditioning Events

    Here is a timeline of historical facts about the development of the air-conditioningindustry you may find interesting and help you appreciate the impact this important

    industry has on our lives.

    1882 -- Thanks to Thomas Edison, the first electric power plant opens in New York,

    making it possible for the first time to have an inexpensive source of energy for

    residential and commercial buildings.

    1889 -- Central station refrigeration is used in large cities to preserve foods and

    documents.

    1902 -- Willis Carrier builds the first air conditioner to combat humidity inside a printing

    company. Controlling the humidity in printing companies and textile mills was the start

    of managing the inside environments.

    1906 -- Willis Carrier patents his invention calling it an "Apparatus for Treating Air."

    1906 -- Stuart W. Cramer coins the term "Air Conditioning."

    1913 -- The first international exposition devoted exclusively to refrigeration is held in

    Chicago.1917 -- The first documented theater to use refrigeration is the New Empire Theatre in

    Montgomery, Alabama. In that same year, the Central Park Theater in Chicago is built to

    incorporate the new technology: air conditioning.

    1928 -- The Chamber of the House of Representatives is air conditioned.

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    1929 -- The Senate is air conditioned.

    1930 -- The White House, the Executive Office Building, and the Department of

    Commerce are air-conditioned.

    1942 -- The Potomac Electric Power Company (PEPCO) becomes the nation's first

    summer peaking utility.

    1946 -- After World War II, the demand for room air-conditioners begins to increase.

    Thirty thousand room air-conditioners were produced that year.

    1947 -- Air conditioning becomes a bargaining issue when textile workers in North

    Carolina strike because of stressful heat and humidity in the workplace.

    1950 -- A major study shows that families living in air conditioned homes sleep longer insummer, enjoy their food more, and have more leisure time.

    1953 -- Room air conditioner sales exceed one million units with demand still exceeding

    supply.

    1953 The air conditioning and refrigeration institute is formed from two associations:

    the Refrigeration Equipment Manufacturers Association and the Air-Conditioning and

    Refrigerating Machinery Association.

    1955 -- Mass marketing of frozen dinners begins: ads promote "TV dinners."1957 -- The first rotary compressor was introduced, permitting units to be smaller,

    quieter, weigh less, and more efficient than the reciprocating type.

    1969 -- Neil Armstrong and Buzz Aldrin walk on the moon in spaces suits with life

    support and cooling systems.

    1977 -- New technology allows heat pumps to operate at lower outdoor temperatures

    while heating on the reversed refrigeration cycle.

    1987 -- The United Nations' Montreal Protocol for protection of the earth's ozone layer is

    signed. The Protocol establishes international cooperation on the phase-out of

    stratospheric ozone depleting substances, including the chlorofluorocarbon (CFC)

    refrigerants used in some refrigeration and air conditioning equipment.

    1990 -- ARI, in conjunction with the U.S. Department of Energy, initiates the Materials

    Compatibility Lubricants Research (MCLR) program, which helps manufacturers to

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    accelerate away from CFC refrigerants.

    1992 -- The R-22 Alternative Refrigeration Evaluation Program (AREP) begins a four-

    year program to investigate alternatives to R-502 and HCFC-22.

    1995 -- Chlorofluorocarbon (CFC) production in the United States ends December 31.

    1997 -- North American Technician Excellence (NATE) formed to promote excellence in

    technicians who install and service air-conditioning and refrigeration equipment. The

    NATE-certified logo is synonymous with "The Best."

    1998 Research for the 21 st centaury a multi-year, million-dollar research program for

    air-conditioning and refrigeration equipment, begins. The objective is to decrease

    building energy usage while improving indoor air quality.

    1998 -- Shipments of unitary air conditioners and heat pumps set a record of more than6.2 million units.

    1998 -- After receiving five annual awards from the U.S envoi mental protection agency

    for contributions to environmental protection, ARI was awarded a Best of the Best award

    for continued environmental concern.

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    Organizational Hierarchy

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    Corporate level hierarchy

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    Chairman

    Managing director

    General manager

    Senior manager

    Manager

    Salesmanager

    Productionmanager

    HRMmanager

    Marketingmanager

    Financemanager

    Distributionmanager

    Consumer marketingdepartment

    Credit controlmanager

    Staff

    Tradingdeparment

    Customerservicedeparment

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    SBUs hierarchy

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    Refrigerato r

    Split units

    Deep freezers

    Power division

    Transformers

    Switch gears

    Energy meter

    Kiosks

    Compacts stations

    Appliance division:

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    Particular SBUs

    Refrigerator

    Split Unit

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    OrganizationalDepartments

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    Finance department

    Marketing department

    Sales department

    Trading department

    Consumer marketing department

    Credit control department

    Customer service department

    human resource management department

    Distributions departmentQuality control department

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    Department working

    Finance department:

    Finance department provide money for the working of the

    organization. Pel companys department borrows loan mainly from national bank and

    settle terms and conditioned of the interest and time period of returning the load with it.

    when the sale is made the company firstly return the loan with interest.

    Human resource department :

    Human resource department of the Pel Company is verymuch conscious of hiring the employees for the company. The standards he set for hiring

    the new poople.HRM department of the company mainly makes the external

    recruitment .this is usually done through news paper web sites extra.HRM department

    also set salaries, packages and TA, DA allowances.

    Marketing department:

    Marketing department is the back bone of any firm.marketing department generally analyze the needs and wants of the customer. Then this

    department tells about the customer needs to the company which in tern launches the

    products according to the needs of the customers. Marketing department is responsible

    for making strong advertisement for the products.

    Sales department:

    Sales department is responsible for making sales of the product.This department generally takes orders from the market, gives information to the credit

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    control department. Area credit control department gives information to the head office.

    Head office discuss situation with the finance department and then at last finance

    department gives authority to area credit control department to settle term and conditions

    with dealers.

    Customer service center department:

    This department is very much importantfor the company because its makes the good will of the company. Its provide services to

    the customers who have their clams and makes the customer loyal. Its also gives the feed

    back to the head office to provide the required spare parts.

    Consumer marketing department:

    Consumer marketing department givespackages to the person who has low income to attract them to purchase their products.

    They have their own area offices. This department works under credits control

    departments.

    Trading department:This department is involved for importing products. This

    department imports the required products according to the demand of the customer such

    as split unit. This department is controlled by its head, which works directly under the

    head offce.This department sends terms and condition of trade to the head office and

    finance department for the financing.

    Production department:Production department is involved only producing the

    products. This department purchases raw material from the suppliers. Then passes the

    raw material from various dyes machines. Modeling machines etcfrom the assembly

    line according to the required shapes of the products.

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    Distribution department:

    This department distributes the final products from theproduction department to the dealers and then ultimately to the consumers. This

    department only responsible for distributing the products according to the requirement

    and demand of the product.

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    ManagerialFunctions

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    Planning

    Refrigerator:

    Planning is very much important function of the management.PEL

    company makes the planning regarding refrigerator by observing the market. How much

    a company can sales in a particular segments there any chance of growth is also in the

    planning of the company refrigerator.

    Split Unit:

    The company planning regarding split unit firstly is the observation of

    the market. Then after observation how much to import the split units. Finance and

    trading department also give suggestion for planning regarding split unit .Then set their

    plans according to the requirement.

    Organizing

    Refrigerator:

    The organizing regarding refrigerator how to make availability of refrigerator assured. Taking in the account the policy regarding refrigerator of thecompany how much to produce and when to produce etcAlmost all the department areinvolved in organizing and also how much margin to give to the dealers.

    Split Unit:

    While organizing the company takes into account the last year sales andhow much to sale in a particular area. Mainly quality control, finance department andtrading department are involved in organizing for how much to import, when to import,where to import etc

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    Leading

    Refrigerator:

    Head office mainly leads all departments regarding refrigerator .Allthe sub ordinate department officers lead the related department and employees and loyalto the head office for their working. Their is check and balance situation for everydepartment.

    Split Unit:Head office mainly leads all the related department of the split units.

    Trading department is mainly the leader in split unit case for importing it and directreliable to the head office. For leading it also give its requirement to its head office for finance and for the quality control of the product.

    Controlling

    Refrigerator:

    Controlling is the main functions after making the pervious steps.

    Managers of the each department control its own department working and are liable to

    the managing director. There is check and balance situation. In controlling, monthly and

    annual basis analysis are made. How much sale is made and for the betterment of theproduct research and development department then do its job.

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    Split Unit:

    In controlling of the split units, trading department mainly control the

    import of the splits units. it checks the quantity of the units and quality control

    department checks the quality of the split units before launching it in the market.

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    Strategic

    ManagementModel

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    G e n e r a l F o r c e s

    I n d u s t r y a n a l y s i s

    C h a i n o f c o m m a n d

    B e l i e f s ,E x p e c t a t i o n s ,v a l u e s

    A s s e t s , s k i l l sc o m p e t e n c i e s ,

    k n o w l e d g e

    R e a s o n f o r e x i s t e n c e

    W h a t R e s u l tt o

    a c c o m p l i s hb y w h e n

    P l a n t o

    a c h i e v e t h em i s s i o n &o b j e c t i v e s

    B o a r dg u i d e l i n e sf o r d e c i s i o nm a k i n g

    A c t i v i ti e sn e e d e d t o

    a c c o m p l i s ha p l a nC o s t o f t h e p r o g r a m

    S e q u e n t i a ls t e p s t op e r f o r mp r o g r a m

    P r o c e s

    t o m o np e r f o r ma n d t ac o r p o ra c t i o n

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    Environmental Scanning is the monitoring, evaluating and discriminating of information from the external and internal environment to keep people with in the

    corporation. The company scans the environment in the following way:

    General Forces.:

    It includes:

    Political and legal forces: PEL Company is very much conscious about the political

    and legal environment of the country. The company changes its labor wages which is

    registered when ever a govt. changes the labor laws.

    Technological forces:

    PEL Company tries to adopt the future technology for using in the product. They always keep in view the technology for increasing the quality

    of the product for their customers. On the basis of modern techonology, company is the

    market leader regarding the appliances.

    Economic forces:

    Economic forces means change in disposable Income, flections in

    the market ,inflation ,change in rate of interest etcCompany always keep in mind theeconomic conditions of the country and sets its prices accordingly.

    Social cultural forces:

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    It includes environmental concerns, work life quality

    attitudes and also work force diversity etcPEL Company keeps in view the social

    culture changes of the country and sets its target accordingly.

    Task Environment:

    Its Includes:

    Customers :

    Pel Company customers include various government organization such as

    wapda and Karachi power company regarding power divisions.PEL Company has also an

    internal and external customers.

    Internal customers are those who are the employees of the company which dont makesbig affect on the sales. External customers are those which are the outsides the company

    such as general pubic except employees.

    Suppliers :

    PEL Company has its suppliers regarding its appliance division are

    Abdullah and Heartz, Star enterprises, Plas codes system. Etcand have its suppliersregarding split unit from china.

    Competitors :

    PEL Company has its competitors like dawlance, Waves, LG, Haier

    etcPel company make close analysis of its competitors to understand its strategies and

    to overcomes its deficiencies.

    Public Pressure Groups :

    There is no public pressure group which affect the

    working of the company because PEL Company makes product by viewing all its aspects

    which dont affect the societal environment of the economy.

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    Internal Environment

    Structure:

    Company has very systematic structure, the information flows from top to

    low bottom and from bottom to top mean mechanistic style have rigid chain of command.

    Culture:

    The company has strong culture. Employees work in teams and have setgreat expectation and values for the incoming employees.

    Resources:

    Its includes:

    Assets

    Heavy Machinery, Skill full Employees etc

    Skills

    Labour skills, employee skill etc

    Competences

    Quickly responsible to competitors

    Knowledge

    Half and annually based training.

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    Strategy Fromulation

    Mission

    Objective Company has its objective regarding refrigerator to be number 1in the market in the coming three years.

    Company also set the objective to make the split units in the factory in future.

    Strategy Company has a comprehensive master plan to achieve its missionand objectives. Company is trying to stabilize its market share regarding its refrigerator

    and split unit and also want its growth in the future.

    Policies Company has its policy to maintain the quality of its products atlower cost and provides the consistent value satisfaction to the customer.

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    Strategy Implementation

    Strategy implementation is the process in which strategy and policy are put into theaction through the development of program, budjets and procedures.

    Program Program is the statement of the activity of the steps needed toaccomplish a single use Plan.PEL Company has a program to make split units in its own

    factory.

    Budgets A budget is a statement of the corporation program in term of money. In Planning and controlling list the detail cost of each program. Company set a

    budget for making split unit in its own company and its also for having advertising.

    Procedures Sequential steps to complete program known as procedure.Companys program for making split units includes procedures .How much to purchase

    from supplier at which cost.

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    Evaluation and control

    It is the process in which cooperates activity and performance results are monitored so

    that actual performance can b compared with the desired performance.PEL Company

    makes the evaluation by acquiring the information at all level from managers. And then

    they take the step for controlling the situation if it is not matching with the desired

    performance.

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    Business Analysis

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    SWOT Analysis

    SWOT stands for strength and weakness of an organization in the light of opportunities

    and threats outside the organization.

    Strength

    Refrigerator: Company has its strength in refrigerator.

    Customer loyalty

    Trade and experienced staff

    Usage of Vinyl coating material

    Compressor quality(DAN FOSS Germany)

    Splits Units: Company has its Strength in Split Units.

    Low cost from others

    Better cooling

    Low power consumption

    Weakness:

    Refrigerator: Company has its weakness in refrigerator.

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    Threats:

    Refrigerator:

    Companies have the opportunity

    Competitors can produce similar products

    New foreign companies

    Reduction of prices

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    PESTANAYLSIS

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    Political

    Political or legal forces means law and order situation in the country. Countrys policiesfor the trading companies. Political and legal situation regarding PEL Company is statedas

    Refrigerator: Registered labors Increase wages when govt. changes Labour policies. No political affects

    Splits Units: No pressure from political parties

    Economical

    Mean economic condition of the country such as change in dispose bale income,fluctuation in market, inflation rate etc...Company sets the prices according to theeconomic situation of Pakistan ,

    Refrigerator: Middle and upper class

    Generally in inflation situation buying power decreases reduction of prices reduce of quality

    Splits Units: cost of product is main thing

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    Social

    Refrigerator

    Employees Work In Shifts. No Women In Work Force. Employees are well settled according to the culture

    Split Unit

    Socially no affect

    Technological

    Refrigerator Technology Effects The Working OF A Company. Company Adopts Modern Technology Receives Feedback.

    Split Unit Use of modern Of Technology. Quality Checking.

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    POTERs 5Model

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    Bargaining Power of Supplier:Bargaining power of PEL Companys

    suppliers is comparatively low due to the large number of supplier such as Abdullah andheartz ,Plas Codes system etc

    Bargaining Power of buyer:PEL Company have high bargaining power as

    compare to suppliers due to presence of many suppliers.

    Threat Of New Entrant:There is always a threat of new entrant. PEL

    Company is facing a threat from foreign a local companys.

    Existing firms:PEL Competitors like Dawlance,Waves and LG can reduce

    its appliances products prices.

    Threat Of Substitute Product: Dawlance, Waves, LG etccan producesubstitute products at low rates which is threat for the company.

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    BCG Matrix54

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    Refrigerator:Refrigerator is placed in star box because it has high share and market

    growth. Refrigerator has 45% of the market share and also increasing its market growth.

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    Split Unit:Split unit is also placed in star box due to high market share and market

    growth. Split unit has 30%of the market share and continuously increasing market

    growth.

    Life Cycle

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    MarketingResearch

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    P E L

    D a w l a n c e

    4 9 %

    5 %

    4 0 %

    W a v e s

    5 %

    National

    P E L

    D a w l a

    3 9 %

    1 1

    3 0 %

    W

    2

    National

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    Y e sN o

    7 3 %

    Y e s

    N o3 9 %

    6 1 %

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    RODUCT

    RICELACEROMOTION

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    ProductProduct is a thing that satisfies customer demands. Pel Company is very much conscious

    to make the products which satisfy the customer needs.

    Company makes the product:

    According to the needs of the customer.

    What kind of size and model they want.

    What kind of features and functions they want.

    What kind of packaging they want.

    Price

    Price is very much important because its attracts the customer in first look.Pel company

    is very much conscious about price.

    Company sets the prices of the products by

    Analyzing the market situation. Actual cost of the product

    Marketing expenses of the product.

    Profit margin of the company.

    Comparison to other home appliances.

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    Setting deal with dealers.

    PlacePlace plays a very important role for any companys product. If the product is not rightly

    placed, company will suffer from loss.

    Company places its product:

    According to the requirement of customer and market.

    In more populated area of the city. Against competitors products.

    More convenient to the customers.

    PromotionOnce company makes the product, it needs promotion for the awareness of the

    customers. Unless a company will not arrange for promotion a products cant

    succeed.

    Pel Company promotes its product through:

    Bill boards Internet

    News paper Brushers

    Television

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    WTO Effect

    WTO Has No Effect On The Working Of The PEL Company because PEL

    companys import and export are too low so the WTO effect is no value in PEL

    Company.

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    Group Profile

    In 1948, The Saigols Migrated From Calcutta

    Initiated Their Business In Lyallpur(Later Named Faisalabad)

    Under The Banner Of Kohinoor Industries Ltd.Kohinoor Textile Mills.

    Pak Elektron Ltd.

    Kohinoor Power Company Ltd.

    Kohinoor Energy Ltd.

    Kohinoor Motor Works Ltd.

    Saigol Computer Pvt. Ltd.

    Saritow Spinning Mills & The Azam Textile Mills.

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    Completely Import & Export

    Imports

    Refrigerator

    In refrigerator there is Usually No Import because the PEL company

    manufactures it own refrigerator.

    Some Time PEL Company Import Spare Parts on the Requirement of Need.

    Split Unit

    PEL Company Import split unit From China. Its completely import the split

    unit because they do not manufacture the split unit.

    ExportIn split unit there is no export because PEL Company totally import the split

    unit.

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    Future Plans & Prospects

    There is only one future plan and that is:

    They want to manufacture the split unit in its own company.

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    Suggestions & Recommendations

    After the visit of the PEL Company and check the complete management functions we

    suggested to the PEL Company to do

    1. More aggressive advertisement

    2. To manufacture the split units in their own company

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    Bibliography

    www.pel.com.pk www.refrigerator.comwww.history.airconditioner.com

    Mr. Umer Bajwa,marketing manager Mr. Irfan, account officer

    74

    http://www.pel.com.pk/http://www.refrigerator.com/http://www.history.airconditioner.com/http://www.pel.com.pk/http://www.refrigerator.com/http://www.history.airconditioner.com/
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